Customer Experience Jobs in the UK excluding London

726 to 750 of 1,300 Customer Experience Jobs in the UK excluding London

IT Technical Project Lead

South East, United Kingdom
FirstBank UK Limited
Post-Delivery Support & Transition Coordinate knowledge transfer to operations/support teams. Transition delivery for post-deployment support, solution performance monitoring, and post-launch issues resolution. Key Skills/Experience: Platform-Specific Microsoft Power Platform (PowerApps, Power Automate, Dataverse): Understanding of custom app development, connectors, and governance. Enterprise Tools: Experience with tools such as SharePoint, Dataverse, Dynamics … Azure DevOps. API Enterprise Service Bus and Integration Delivery & Project Management Experience End-to-End Solution Delivery: Proven experience managing full project lifecycles from initiation to deployment. Agile/Lean Delivery: Experience delivering in Agile environments, leading sprints, backlog grooming, and iterative releases. Resource Planning: Managing cross-functional teams, assigning responsibilities, and optimizing team capacity. Risk and … Issue Management: Proactively identifying, managing, and mitigating issues and dependencies. Budget & Cost Management: Experience managing delivery budgets and vendor contracts (if applicable). Leadership and Team Management Team Leadership: Experience leading multi-disciplinary technical teams (developers, analysts, QA, DevOps, etc.,). Mentoring and Coaching: Providing guidance and support to junior team members or technical leads. Stakeholder & Communication Skills More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Technical Project Lead

london, south east england, united kingdom
FirstBank UK Limited
Post-Delivery Support & Transition Coordinate knowledge transfer to operations/support teams. Transition delivery for post-deployment support, solution performance monitoring, and post-launch issues resolution. Key Skills/Experience: Platform-Specific Microsoft Power Platform (PowerApps, Power Automate, Dataverse): Understanding of custom app development, connectors, and governance. Enterprise Tools: Experience with tools such as SharePoint, Dataverse, Dynamics … Azure DevOps. API Enterprise Service Bus and Integration Delivery & Project Management Experience End-to-End Solution Delivery: Proven experience managing full project lifecycles from initiation to deployment. Agile/Lean Delivery: Experience delivering in Agile environments, leading sprints, backlog grooming, and iterative releases. Resource Planning: Managing cross-functional teams, assigning responsibilities, and optimizing team capacity. Risk and … Issue Management: Proactively identifying, managing, and mitigating issues and dependencies. Budget & Cost Management: Experience managing delivery budgets and vendor contracts (if applicable). Leadership and Team Management Team Leadership: Experience leading multi-disciplinary technical teams (developers, analysts, QA, DevOps, etc.,). Mentoring and Coaching: Providing guidance and support to junior team members or technical leads. Stakeholder & Communication Skills More ❯
Posted:

IT Technical Project Lead

slough, south east england, united kingdom
FirstBank UK Limited
Post-Delivery Support & Transition Coordinate knowledge transfer to operations/support teams. Transition delivery for post-deployment support, solution performance monitoring, and post-launch issues resolution. Key Skills/Experience: Platform-Specific Microsoft Power Platform (PowerApps, Power Automate, Dataverse): Understanding of custom app development, connectors, and governance. Enterprise Tools: Experience with tools such as SharePoint, Dataverse, Dynamics … Azure DevOps. API Enterprise Service Bus and Integration Delivery & Project Management Experience End-to-End Solution Delivery: Proven experience managing full project lifecycles from initiation to deployment. Agile/Lean Delivery: Experience delivering in Agile environments, leading sprints, backlog grooming, and iterative releases. Resource Planning: Managing cross-functional teams, assigning responsibilities, and optimizing team capacity. Risk and … Issue Management: Proactively identifying, managing, and mitigating issues and dependencies. Budget & Cost Management: Experience managing delivery budgets and vendor contracts (if applicable). Leadership and Team Management Team Leadership: Experience leading multi-disciplinary technical teams (developers, analysts, QA, DevOps, etc.,). Mentoring and Coaching: Providing guidance and support to junior team members or technical leads. Stakeholder & Communication Skills More ❯
Posted:

IT Technical Project Lead

london (city of london), south east england, united kingdom
FirstBank UK Limited
Post-Delivery Support & Transition Coordinate knowledge transfer to operations/support teams. Transition delivery for post-deployment support, solution performance monitoring, and post-launch issues resolution. Key Skills/Experience: Platform-Specific Microsoft Power Platform (PowerApps, Power Automate, Dataverse): Understanding of custom app development, connectors, and governance. Enterprise Tools: Experience with tools such as SharePoint, Dataverse, Dynamics … Azure DevOps. API Enterprise Service Bus and Integration Delivery & Project Management Experience End-to-End Solution Delivery: Proven experience managing full project lifecycles from initiation to deployment. Agile/Lean Delivery: Experience delivering in Agile environments, leading sprints, backlog grooming, and iterative releases. Resource Planning: Managing cross-functional teams, assigning responsibilities, and optimizing team capacity. Risk and … Issue Management: Proactively identifying, managing, and mitigating issues and dependencies. Budget & Cost Management: Experience managing delivery budgets and vendor contracts (if applicable). Leadership and Team Management Team Leadership: Experience leading multi-disciplinary technical teams (developers, analysts, QA, DevOps, etc.,). Mentoring and Coaching: Providing guidance and support to junior team members or technical leads. Stakeholder & Communication Skills More ❯
Posted:

Machine Learning Engineer

South East, United Kingdom
Hybrid / WFH Options
Arcus Search
ML infrastructure for these models to be deployed, and then maintain & scale these efficiently. You will continuously collaborate across internal stakeholders to ensure the models being built are improving customer experience, and business efficiency. What we're looking for: Experienced ML Engineer, working across LLM, Computer Vision, NLP, Deep Learning Experience with deploying ML models into production More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Machine Learning Engineer

london, south east england, united kingdom
Hybrid / WFH Options
Arcus Search
ML infrastructure for these models to be deployed, and then maintain & scale these efficiently. You will continuously collaborate across internal stakeholders to ensure the models being built are improving customer experience, and business efficiency. What we're looking for: Experienced ML Engineer, working across LLM, Computer Vision, NLP, Deep Learning Experience with deploying ML models into production More ❯
Posted:

Machine Learning Engineer

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Arcus Search
ML infrastructure for these models to be deployed, and then maintain & scale these efficiently. You will continuously collaborate across internal stakeholders to ensure the models being built are improving customer experience, and business efficiency. What we're looking for: Experienced ML Engineer, working across LLM, Computer Vision, NLP, Deep Learning Experience with deploying ML models into production More ❯
Posted:

Machine Learning Engineer

slough, south east england, united kingdom
Hybrid / WFH Options
Arcus Search
ML infrastructure for these models to be deployed, and then maintain & scale these efficiently. You will continuously collaborate across internal stakeholders to ensure the models being built are improving customer experience, and business efficiency. What we're looking for: Experienced ML Engineer, working across LLM, Computer Vision, NLP, Deep Learning Experience with deploying ML models into production More ❯
Posted:

Digital Platform Executive

Falmer, Sussex, United Kingdom
Brighton & Hove Albion Football Club
optimal performance. Additionally, you will conduct internal audits, reports, competitor research and analyse new industry developments. About you We are looking for a proactive and organised individual with previous experience in digital, retail, venue or hospitality marketing. You will be passionate about looking for new ways to improve the customer experience and maximise sales. You will be More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Platform Executive

Brighton, East Sussex, South East, United Kingdom
Brighton and Hove Albion Football Club
optimal performance. Additionally, you will conduct internal audits, reports, competitor research and analyse new industry developments. About you We are looking for a proactive and organised individual with previous experience in digital, retail, venue or hospitality marketing. You will be passionate about looking for new ways to improve the customer experience and maximise sales. You will be More ❯
Employment Type: Permanent, Part Time
Posted:

Digital Platform Executive

Falmer, Brighton, East Sussex, England, United Kingdom
Brighton & Hove Albion Football Club
optimal performance. Additionally, you will conduct internal audits, reports, competitor research and analyse new industry developments. About you We are looking for a proactive and organised individual with previous experience in digital, retail, venue or hospitality marketing. You will be passionate about looking for new ways to improve the customer experience and maximise sales. You will be More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Principal Lead Solution Architect – Strategy, Design, E-Commerce, CRM, Supply Chain, Hybrid, Prem

Northamptonshire, England, United Kingdom
Hybrid / WFH Options
Bangura Solutions
of technology strategies and solution design across our global e-commerce platforms. This leadership role involves hands-on architecture, governance, and team management, ensuring continued growth, innovation, and exceptional customer experiences. You will work across programs in Digital Commerce, Customer Data, and Value-Added Services to shape solutions that drive the next generation of e-commerce and B2B … customer platforms. Key Responsibilities Digital Platforms & Value-Added Services Lead the architecture of the global e-commerce platform and supporting systems, ensuring scalability, reliability, and outstanding customer experience. Drive initiatives that integrate customer platforms, data, and services into a seamless digital ecosystem. Programme & Project Leadership Own solution architecture for strategic programs, including Digital Commerce and Customer Data initiatives. Contribute to enterprise-wide customer platforms, including: E-commerce – websites and commerce solutions Integration – Federated Data Graph, MuleSoft, SAP integration services Customer Master Data – Informatica CRM – Salesforce Customer Data Platform – Treasure Data Skills & Experience We are looking for candidates with: Proven experience as a Principal or Lead Solution Architect in a large More ❯
Posted:

Principal Lead Solution Architect – Strategy, Design, E-Commerce, CRM, Supply Chain, Hybrid, Prem

northampton, midlands, united kingdom
Hybrid / WFH Options
Bangura Solutions
of technology strategies and solution design across our global e-commerce platforms. This leadership role involves hands-on architecture, governance, and team management, ensuring continued growth, innovation, and exceptional customer experiences. You will work across programs in Digital Commerce, Customer Data, and Value-Added Services to shape solutions that drive the next generation of e-commerce and B2B … customer platforms. Key Responsibilities Digital Platforms & Value-Added Services Lead the architecture of the global e-commerce platform and supporting systems, ensuring scalability, reliability, and outstanding customer experience. Drive initiatives that integrate customer platforms, data, and services into a seamless digital ecosystem. Programme & Project Leadership Own solution architecture for strategic programs, including Digital Commerce and Customer Data initiatives. Contribute to enterprise-wide customer platforms, including: E-commerce – websites and commerce solutions Integration – Federated Data Graph, MuleSoft, SAP integration services Customer Master Data – Informatica CRM – Salesforce Customer Data Platform – Treasure Data Skills & Experience We are looking for candidates with: Proven experience as a Principal or Lead Solution Architect in a large More ❯
Posted:

Data Engineer

London, South East, England, United Kingdom
Harnham - Data & Analytics Recruitment
to influence data strategy and mentor others. You'll work closely with analytics and marketing stakeholders to bring data-driven insights to life and help shape the future of customer experience. This is a role for someone who thrives in a dynamic environment and wants to make a tangible impact from day one. The Role and Resonsibilities In this More ❯
Employment Type: Full-Time
Salary: £60,000 - £70,000 per annum
Posted:

GenAI Solution Architect

london, south east england, united kingdom
Capgemini
enterprise use cases. This role will be pivotal in shaping our AI strategy, driving innovation, and delivering scalable, secure, and ethical GenAI-powered systems that transform business processes and customer experiences. Key Responsibilities: Solution Design & Architecture Design end-to-end GenAI solutions using LLMs, multimodal models, and custom fine-tuning approaches. Architect scalable, secure, and cost-effective GenAI systems More ❯
Posted:

GenAI Solution Architect

slough, south east england, united kingdom
Capgemini
enterprise use cases. This role will be pivotal in shaping our AI strategy, driving innovation, and delivering scalable, secure, and ethical GenAI-powered systems that transform business processes and customer experiences. Key Responsibilities: Solution Design & Architecture Design end-to-end GenAI solutions using LLMs, multimodal models, and custom fine-tuning approaches. Architect scalable, secure, and cost-effective GenAI systems More ❯
Posted:

GenAI Solution Architect

london (city of london), south east england, united kingdom
Capgemini
enterprise use cases. This role will be pivotal in shaping our AI strategy, driving innovation, and delivering scalable, secure, and ethical GenAI-powered systems that transform business processes and customer experiences. Key Responsibilities: Solution Design & Architecture Design end-to-end GenAI solutions using LLMs, multimodal models, and custom fine-tuning approaches. Architect scalable, secure, and cost-effective GenAI systems More ❯
Posted:

Part Time Business Development Manager

Cheshire, United Kingdom
NMS Recruit Ltd
play a pivotal role in our continued success. Once relationships are established, you willl work closely with the internal sales team to ensure a seamless handover and an exceptional customer experience from start to finish. Duties will include: Identifying and developing new business opportunities across the UK. Building strong, lasting relationships with potential customers. Understanding customer needs … client meetings. Managing your sales pipeline and maintaining accurate forecasts. Supporting the internal sales team once accounts are established. To be suitable for this role you will have: Proven experience in sales and business development, ideally within electronics manufacturing, cable assembly, or a related technical sector. A strong technical mindset you enjoy understanding how things work and turning that … insight into customer solutions. A proactive, self-motivated individual who thrives working independently but values teamwork. Excellent communication and relationship-building skills. Enthusiasm, curiosity, and a genuine desire to help customers succeed. On Offer: This role offers a basic salary of 30,000 - 35,000 per annum pro-rata with a quarterly bonus Flexible working options 3 full days More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 35,000 Annual
Posted:

2nd Line Support Analyst

Rednal, Birmingham, West Midlands, England, United Kingdom
Hybrid / WFH Options
Compass Group UK & Ireland Ltd
catering company — we’re driving digital transformation across the business. Our Digital & Technology team is at the heart of this journey, creating cutting-edge solutions that improve efficiency, elevate customer experiences, and deliver real business impact. We’re now looking for an experienced 2nd Line Support Analyst to work closely with the Customer Experience Team and the More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Field CISO UKI

Reading, Berkshire, United Kingdom
Hybrid / WFH Options
Divvy Cloud Corp
and market development. As a senior leader and trusted advisor on the UK & I Leadership Team, you'll shape the regional security agenda and drive growth through deep, strategic customer engagement. This customer-facing, strategic role combines Cyber Security expertise with commercial acumen to deliver measurable business value. Acting as Rapid7's Cyber Security Subject Matter Expert across … the region, you'll bridge cyber strategy with customer outcomes, collaborating closely with Sales, Solutions Engineering, Customer Success, Product, and CISO teams. You'll report directly to the Regional Sales Director UK & Ireland, and play a key role in defining and executing our regional strategy while supporting Enterprise and Strategic customer growth. About the Team The UK … I region is a core driver of Rapid7's EMEA growth, comprising around 60 Go-to-Customer professionals across Sales, Channel, Solutions Engineering, Customer Success, and Marketing - all within a 100% channel-focused organisation. Alongside this, the region is home to one of Rapid7's largest technical and research hubs, with over 600 colleagues across security research, engineering More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

PHP Analyst Programmer

Colnbrook, Berkshire, UK
Hybrid / WFH Options
OCS Worldwide
and appropriate last-mile distributors, for a seamless and flexible consumer delivery experience. Supporting over 60 native OCS branches worldwide, OCS has a global network to ensure service and customer experience is at the forefront of all we do. Our major international hubs ensure global connection with operations in Los Angeles, Tokyo, Hong Kong, Shanghai, Toronto, Paris, Frankfurt … testing, and ensure the overall quality of the application. Collaboration: Work with cross-functional teams, including logistics experts, sales managers, and business stakeholders, to deliver projects successfully. Qualifications and Experience: Small team environment with the expectation of mucking in with general IT issues ranging from user upgrades to faulty hardware when necessary. Knowledge of Java, C# and Asp.net advantageous … role is not a Hybrid Role, or a role that can be based from home. To Apply: Please submit your CV and a compelling cover letter highlighting your relevant experience and why you are the ideal candidate for this role to vacancies@ocsworldwide.co.uk. Next Steps and Housekeeping Only successful candidates will be contacted for further assessment. If you have More ❯
Posted:

PHP Analyst Programmer

colnbrook, south east england, united kingdom
Hybrid / WFH Options
OCS Worldwide
and appropriate last-mile distributors, for a seamless and flexible consumer delivery experience. Supporting over 60 native OCS branches worldwide, OCS has a global network to ensure service and customer experience is at the forefront of all we do. Our major international hubs ensure global connection with operations in Los Angeles, Tokyo, Hong Kong, Shanghai, Toronto, Paris, Frankfurt … testing, and ensure the overall quality of the application. Collaboration: Work with cross-functional teams, including logistics experts, sales managers, and business stakeholders, to deliver projects successfully. Qualifications and Experience: Small team environment with the expectation of mucking in with general IT issues ranging from user upgrades to faulty hardware when necessary. Knowledge of Java, C# and Asp.net advantageous … role is not a Hybrid Role, or a role that can be based from home. To Apply: Please submit your CV and a compelling cover letter highlighting your relevant experience and why you are the ideal candidate for this role to vacancies@ocsworldwide.co.uk. Next Steps and Housekeeping Only successful candidates will be contacted for further assessment. If you have More ❯
Posted:

PHP Analyst Programmer

reading, south east england, united kingdom
Hybrid / WFH Options
OCS Worldwide
and appropriate last-mile distributors, for a seamless and flexible consumer delivery experience. Supporting over 60 native OCS branches worldwide, OCS has a global network to ensure service and customer experience is at the forefront of all we do. Our major international hubs ensure global connection with operations in Los Angeles, Tokyo, Hong Kong, Shanghai, Toronto, Paris, Frankfurt … testing, and ensure the overall quality of the application. Collaboration: Work with cross-functional teams, including logistics experts, sales managers, and business stakeholders, to deliver projects successfully. Qualifications and Experience: Small team environment with the expectation of mucking in with general IT issues ranging from user upgrades to faulty hardware when necessary. Knowledge of Java, C# and Asp.net advantageous … role is not a Hybrid Role, or a role that can be based from home. To Apply: Please submit your CV and a compelling cover letter highlighting your relevant experience and why you are the ideal candidate for this role to vacancies@ocsworldwide.co.uk. Next Steps and Housekeeping Only successful candidates will be contacted for further assessment. If you have More ❯
Posted:

Service Delivery Manager

Bury, England, United Kingdom
Alpine Fire Engineers Ltd
fostering collaboration, growth, and belonging. You’ll use data insights and exception reporting to drive efficiency, motivate your team, and deliver results that matter. What you’ll bring: Proven experience managing field service operations and teams. Strong leadership, people management, and communication skills. Confidence with Microsoft 365 and data-driven decision-making. Energy, positivity, and a passion for continuous … internal service operations team responsible for supporting, planning, scheduling, and invoicing all field engineer work. The role ensures operational excellence, data-led decision making, and an exceptional employee and customer experience. Key Accountabilities Lead the daily operation of the internal help desk supporting 60 engineers. Manage planning, scheduling, and invoicing through the company’s cloud-based FSM system. Monitor … a culture aligned with company values — collaboration, development, and belonging. Key Competencies Leadership and team development Communication and stakeholder management Analytical thinking and data literacy Operational planning and prioritization Customer service excellence Adaptability and problem-solving Education & Experience Minimum 5 years’ experience in a service operations or scheduling environment. Strong working knowledge of field service management or More ❯
Posted:

Service Delivery Manager

manchester, north west england, united kingdom
Alpine Fire Engineers Ltd
fostering collaboration, growth, and belonging. You’ll use data insights and exception reporting to drive efficiency, motivate your team, and deliver results that matter. What you’ll bring: Proven experience managing field service operations and teams. Strong leadership, people management, and communication skills. Confidence with Microsoft 365 and data-driven decision-making. Energy, positivity, and a passion for continuous … internal service operations team responsible for supporting, planning, scheduling, and invoicing all field engineer work. The role ensures operational excellence, data-led decision making, and an exceptional employee and customer experience. Key Accountabilities Lead the daily operation of the internal help desk supporting 60 engineers. Manage planning, scheduling, and invoicing through the company’s cloud-based FSM system. Monitor … a culture aligned with company values — collaboration, development, and belonging. Key Competencies Leadership and team development Communication and stakeholder management Analytical thinking and data literacy Operational planning and prioritization Customer service excellence Adaptability and problem-solving Education & Experience Minimum 5 years’ experience in a service operations or scheduling environment. Strong working knowledge of field service management or More ❯
Posted:
Customer Experience
the UK excluding London
10th Percentile
£25,203
25th Percentile
£31,250
Median
£32,951
75th Percentile
£48,750
90th Percentile
£66,175