76 to 100 of 808 Customer Experience Jobs in the UK excluding London

Customer Service/Account Manager – Telecommunications Location: Manchester (Office Based) Salary: £27,000 - £33,000 per annum (depending on experience) About the Company Our client is a well-established and growing telecommunications provider, delivering high-quality connectivity and communication solutions to businesses across the UK. Due to continued … growth, they are looking to recruit a Customer Service/Account Manager to join their Manchester office. This is an excellent opportunity for someone who enjoys building strong customer relationships, providing outstanding service, and managing customer accounts within a fast-paced telecoms environment. The Role ...

Customer Support Consultant Location: Leeds (hybrid after your probation) Salary: £26,300Do you have experience delivering excellent customer service in an office, retail, hospitality or contact centre environment Are you looking to take the next step in your career and apply your customer service skills … professional, office-based role We're looking for a proactive and customer-focused Customer Support Consultant to join InfoTrack's Customer Support Team in Leeds. In this role, you'll support our clients with managing their online searches, ensuring every enquiry is handled efficiently, professionally, and with ...

Customer Service Advisor Salary: £13.45 per hour, increasing to £13.90 per hour after 6 months Location: Capgemini, Inverness Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to join our client, Capgemini, as a Customer Service Advisor. … looking for individuals with proven customer service experience, ideally gained within a contact centre, call centre, helpdesk, or fast-paced customer support environment. In this role, you will be the first point of contact for customers, delivering outstanding service while providing first-line IT support. Full training ...

/Lead Site Reliability Engineer is responsible for technical leadership of reliability engineering across the digital estate, ensuring high availability, performance, and resilience of customer-facing systems during both normal operation and peak lottery events. The role combines hands‐on engineering, incident leadership, and ownership of the SRE improvement … CloudWatch (AWS telemetry) Grafana (metrics visualisation) Quantum Metric (user behaviour insight) Standardise: Alerting quality and signal‐to‐noise ratio Dashboards aligned to SLOs and customer impact Drive correlation between technical signals and user experience Automation & platform engineering Lead automation of operational processes using Terraform and scripting Improve deployment ...

Umbrella Rate: £35.94/hr (Inside IR35) Maternity Cover Contract: August 2026 – July 2027 Full Time or Part Time Candidates Accepted Do you have experience in global digital product ownership or transformation, with understanding of conversational platforms? Step into a standout opportunity as a Product Management Analyst for Conversational … impact. With a hybrid setup based in Gaydon, the Product Management Analyst position is built for people who enjoy turning big ideas into real customer journeys. If conversational platforms and AI-enabled customer experience are your passion, this Product Management job will feel both challenging and highly ...

part of something meaningful helping to close the digital divide and shape the future of rural Scotland. We are now looking to recruit Customer Operations Executives, individuals who will become the friendly, knowledgeable voice of the business. Youll support customers throughout their journey, from initial enquiry through to going … live with their service, ensuring every interaction is smooth, supportive and positive. Delivering an exceptional customer experience will be at the heart of everything you do. Key Responsibilities Respond to customer enquiries via phone, email, and web chatunderstanding their needs and recommending the right solutions Guide customers ...

Senior CRM Manager, this role is responsible for shaping and delivering the strategy, planning and activation of CRM communications to our existing customer base. With a strong focus on customer engagement, sales and customer lifetime value, youll play a key role in enhancing the multi-channel customer experience, creating more personalised journeys and driving next-best actions across our pet care ecosystem. Youll take ownership of key customer journeys including Pets Club Welcome, New Puppy & Kitten and Senior Pet, continually developing and enhancing these to improve engagement and commercial performance. Youll also support targeted ...

Product Owner (Customer Data & Engagement) Location: Reading (Hybrid) Duration: Initial 6 Months Contract Type: Inside IR35 Day Rate Shape the future of customer engagement at Primark. We're looking for a Product Owner to lead a portfolio of customer-facing data products , driving capabilities that enable better … customer understanding, personalisation, engagement, and decision-making across Primark's digital ecosystem. This role sits within our Customer (Digital) domain , with a strong focus on customer data platforms, data lakes, data warehousing, and customer engagement capabilities . You'll own the product roadmap and backlog, translating ...

Series Forecasting, Propensity Modelling, Feature Engineering, Data Engineering, Azure Machine Learning, Azure Data Platform, Experiment Design, A/B Testing, Hypothesis Testing, Predictive Modelling, Customer Analytics, Marketing Analytics, Customer Lifetime Value, Churn Prediction, Demand Forecasting, Stock Forecasting, Production Machine Learning, Cloud Data Platforms, Data Products, Git, Version Control … recruiting for an experienced Senior Data Scientist to join one of the UK's most advanced Data Science teams, helping shape the future of customer analytics through cutting-edge machine learning, statistical modelling & cloud-based AI solutions. This is a great opportunity for an experienced Data Scientist who enjoys ...

responding to an inbound enquiry or reaching out as part of an outbound campaign, you'll take the time to understand each customer's needs and challenges before recommending the right BT or EE Business products for them. You'll combine your natural communication skills with your existing sales … experience to spot opportunities, tailor solutions, and deliver results that meet - and often exceed - your targets. Above all, you'll ensure every interaction is a positive one, creating a customer experience that reflects BT's reputation for trust, expertise and innovation. You'll deliver defined revenue, product ...

looking for a Dutch Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Dutch and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering … exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: 26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role ...

storage industry. As Senior Manager of Solution Innovation you will lead the identification, validation, and maturation of new service concepts aligned to Everpure’s Customer Experience Portfolio strategy. The Role Lead a high‐performing team of Practice Solution Architects, drive outcome‐based service innovation that accelerates enterprise growth … domains and business priorities. Drive service innovation through structured ideation, validation, customer pilots, and feedback‐driven refinement. Align solution innovation to Everpure strategy, CX Portfolio priorities, and customer demand signals. Partner with Sales, Field Solution Architects, and Delivery teams to support strategic opportunities requiring deep practice expertise. Provide ...

Description: Customer Success and Support Analyst at everyLIFE Technologies Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent Location: Hybrid: Farnborough head office and Remote Benefits: 25 days holiday, private medical cover with Vitality, life … pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’ Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience We are rapidly expanding our team and looking for a full-time Customer Success and Support Analyst to support our growing ...

eligible for visa sponsorship now or in the future. Why Ocado? Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing ground-breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around … heart of our UK business and comprise a network of cutting edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time delivering bags of possibilities ...

Head of Partnerships West Midlands Up to 100k Hybrid 2 days per week in the office 3 days travelling to customer sites Enterprise Level Account Management and Sales Experience Fintech experience is desirable Benefits Private Medical Group Income Protection Car Allowance Bonus Scheme I'm working with … level accounts, that understands and improves strategic partnerships. You will be involved with developing account management strategy alongside other senior stakeholders. You will drive customer success within the channel, which includes acting as a conduit for any issues. You will line manage a team of account managers. They ...

Customer Service Centre Manager Glasgow | £55.5k - £66.7k per annum (dependent on skills and qualifications) Full-time | Office Based Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5807 Customer Service Centre … Manager We're looking for an experienced and inspiring contact centre leader to head up our Careline and Customer Service Centre teams. You'll provide strategic leadership across our customer service operations, driving performance, developing high-performing leaders and ensuring every customer receives the high-quality, compassionate ...

This opportunity is ideal for a recent graduate or a student in their penultimate year who is looking to develop valuable customer-facing experience within a fast-growing EdTech organisation. We welcome candidates who are eager to learn, build their skills, and gain hands-on experience working … policy library with innovative software tools, developed in collaboration with thousands of schools and more than 1,000 education experts. The Role As a Customer Success Intern/Graduates at The National College, you'll join a collaborative, mission-driven team where your ideas matter. Working alongside our Customer ...

Digital Experience & Analytics Manager Salary: £52,000 - £60,000 per annum, dependent on experience Permanent London/Folkestone Hybrid At Saga, we're evolving the way we connect with our customers, creating seamless, personalised digital experiences that support every stage of their journey across our Travel, Insurance, Money … Publishing businesses. As our Digital Experience and Analytics Manager, you'll play a central role in shaping that experience, leading a team of digital experience, optimisation and analytics specialists to ensure our websites continually deliver exceptional customer outcomes alongside measurable commercial success. Working across the wider ...

FPGA and Adaptive SoC platforms. This hybrid role combines responsibilities for board design, solution development, and evaluation board enablement, ensuring AMD platforms are customer-ready and deliver exceptional value. As part of the Product Software and Solutions team, you will work at the intersection of hardware engineering, software tools … FPGA-based board design, including schematic reviews, PCB layout, power delivery, signal integrity, thermal considerations, and board bring-up. Lead out-of-box experience testing of AMD FPGA evaluation boards and reference platforms, validating the complete customer experience from initial board bring-up through software installation, example ...

Customer Analytics Manager £40,000-£50,000 Lancashire The Company A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability to support growth and personalisation The Role As Customer Analytics Manager, you’ll sit within the CRO & Data team, working closely with CRM, Marketing, Trading, and Tech teams to ensure customer data is accurate ...

Managed Service; you are to strictly adhere to ALL platform and building SYOPS's, processes, procedures and local work instructions (inc any BT/Customer requested sub activities) as authorised and directed by the OSM (detail cannot be disclosed on this medium). As the SCIDA … across the Managed Service to include immediate and matrix'd teams from across different Line of Business (LoBs), 3rd Party Suppliers, 3rd Party contractors, customer authority and multiple user authorities as defined in the Security Aspects Letter (SAL) and contract. You are to work at multiple (undisclosed on this ...

Hybrid - West Lothian (2x days per week) Are you an experienced CRM and loyalty professional looking to take ownership of customer engagement strategy at scale? This is an exciting leadership opportunity to shape the future of a well-established omnichannel retail business, driving loyalty, retention, personalisation, and CRM transformation … initiatives across multiple customer touchpoints. The Company They are a leading consumer retail business with a strong presence across the UK and Ireland. With a highly engaged customer base and a continued investment in digital, CRM, and customer experience, they are focused on delivering exceptional customer ...

across the Managed Service to include immediate and Matrix'd teams from across different Line of Business (LoBs), 3rd Party Suppliers, 3rd Party contractors, customer authority and multiple user authorities as defined in the Security Aspects Letter (SAL) and contract. You are to work at multiple (undisclosed on this … medium) strategic customer/user Network Operations Centre (NOC) locations as directed. You are to support, help coach, mentor and support other members of the team; providing feedback where appropriate within the team to ensure that everyone is inclusive within the team and that there is a 'One Team ...

have an insatiable hunger to ‘wow’! While we may not always get it right, our drive to collaborate, innovate, and achieve top‐notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans … expertise. What You’ll Own Enterprise Operations Lead the Group’s end‐to‐end operational performance, ensuring the business delivers a consistent, scalable and customer‐centric operating model capable of supporting continued international growth. You’ll be accountable for: Customer Service & Service Delivery Contract‐to‐Cash Internal Business ...

ABOUT THE ROLE As a Mobile Application Engineering Manager within Platform Product, you will lead our talented team of Mobile Engineers responsible for delivering customer-facing experiences for the UK & Ireland market. This is a people-first leadership role where you'll build, coach and empower a high-performing … deliver high-quality software in a fast-moving, highly regulated environment. Your team plays a critical role in delivering features that improve the customer journey, with a particular focus on Responsible Gaming, Customer Onboarding and regulatory compliance. Alongside delivering business outcomes, you'll help shape engineering culture, improve ...