751 to 775 of 1,300 Customer Experience Jobs in the UK excluding London

into clear, meaningful insights for clients and internal stakeholders. Deliver regular MBR & QBR account reviews, performance reports, and presentations (PowerPoint/dashboard-driven) to demonstrate value and progress. New customer acquisition responsibility, existing customer expansion and retention. Maintain precise reporting and documentation within the CRM, ensuring audit-ready records and accurate products, revenue and profitability metrics forecasts. Support … technical and service teams with issue resolution, escalating where necessary and maintaining full ownership of client satisfaction. Price, order and ensure delivery of customer required hardware, software, SaaS and licenses etc for BAU work and special projects Identify upsell, cross-sell, and renewal opportunities within existing accounts to enhance client value and retention. Acquire and maintain vendor and technical … cybersecurity. Assist in overall marketing and website strategies to drive engagement and enquires. Collaborate closely with Sales, Technical, and Operations teams to ensure flawless service and project delivery and customer experience. Honesty, transparency and integrity is critical within this role Participate in industry events, webinars, events and client engagements to represent LoughTec and strengthen brand presence. Essential Criteria Minimum More ❯

into clear, meaningful insights for clients and internal stakeholders. Deliver regular MBR & QBR account reviews, performance reports, and presentations (PowerPoint/dashboard-driven) to demonstrate value and progress. New customer acquisition responsibility, existing customer expansion and retention. Maintain precise reporting and documentation within the CRM, ensuring audit-ready records and accurate products, revenue and profitability metrics forecasts. Support … technical and service teams with issue resolution, escalating where necessary and maintaining full ownership of client satisfaction. Price, order and ensure delivery of customer required hardware, software, SaaS and licenses etc for BAU work and special projects Identify upsell, cross-sell, and renewal opportunities within existing accounts to enhance client value and retention. Acquire and maintain vendor and technical … cybersecurity. Assist in overall marketing and website strategies to drive engagement and enquires. Collaborate closely with Sales, Technical, and Operations teams to ensure flawless service and project delivery and customer experience. Honesty, transparency and integrity is critical within this role Participate in industry events, webinars, events and client engagements to represent LoughTec and strengthen brand presence. Essential Criteria Minimum More ❯

into clear, meaningful insights for clients and internal stakeholders. Deliver regular MBR & QBR account reviews, performance reports, and presentations (PowerPoint/dashboard-driven) to demonstrate value and progress. New customer acquisition responsibility, existing customer expansion and retention. Maintain precise reporting and documentation within the CRM, ensuring audit-ready records and accurate products, revenue and profitability metrics forecasts. Support … technical and service teams with issue resolution, escalating where necessary and maintaining full ownership of client satisfaction. Price, order and ensure delivery of customer required hardware, software, SaaS and licenses etc for BAU work and special projects Identify upsell, cross-sell, and renewal opportunities within existing accounts to enhance client value and retention. Acquire and maintain vendor and technical … cybersecurity. Assist in overall marketing and website strategies to drive engagement and enquires. Collaborate closely with Sales, Technical, and Operations teams to ensure flawless service and project delivery and customer experience. Honesty, transparency and integrity is critical within this role Participate in industry events, webinars, events and client engagements to represent LoughTec and strengthen brand presence. Essential Criteria Minimum More ❯

and implementing scalable and flexible program architectures that support point-based tiered, and personalized structures . • Integrate solutions with POS systems, e-commerce platforms, and mobile apps for seamless customer experience. • Define architecture for marketing automation platforms, campaign management systems, and CRM solutions. • Design API-driven architectures for integrating third-party marketing platforms, ad networks, and analytics tools. Leverage … prioritization/scoping of business and functional requirements and project sizing. • Architect and deliver a robust data model that supports project requirements. Your Profile Essential skills/knowledge/experience: • Proficiency with Java technologies (Spring, Micronaut. etc). • Strong knowledge of the java Data Model across various clouds/products and significant data modeling experience. • Experience in architecting … solutions on Experience Cloud. • Proven track record of successful large enterprise Java project deliveries. • DevOps experience for CI/CD • Knowledge of creating prototypes and proofs of concept to aid in defining requirements. • Mapping business requirements to Java capabilities, determining when custom solutions are necessary. • Contributed to the successful delivery and quality of technology solutions by driving discussions More ❯

and implementing scalable and flexible program architectures that support point-based tiered, and personalized structures . • Integrate solutions with POS systems, e-commerce platforms, and mobile apps for seamless customer experience. • Define architecture for marketing automation platforms, campaign management systems, and CRM solutions. • Design API-driven architectures for integrating third-party marketing platforms, ad networks, and analytics tools. Leverage … prioritization/scoping of business and functional requirements and project sizing. • Architect and deliver a robust data model that supports project requirements. Your Profile Essential skills/knowledge/experience: • Proficiency with Java technologies (Spring, Micronaut. etc). • Strong knowledge of the java Data Model across various clouds/products and significant data modeling experience. • Experience in architecting … solutions on Experience Cloud. • Proven track record of successful large enterprise Java project deliveries. • DevOps experience for CI/CD • Knowledge of creating prototypes and proofs of concept to aid in defining requirements. • Mapping business requirements to Java capabilities, determining when custom solutions are necessary. • Contributed to the successful delivery and quality of technology solutions by driving discussions More ❯

and implementing scalable and flexible program architectures that support point-based tiered, and personalized structures . • Integrate solutions with POS systems, e-commerce platforms, and mobile apps for seamless customer experience. • Define architecture for marketing automation platforms, campaign management systems, and CRM solutions. • Design API-driven architectures for integrating third-party marketing platforms, ad networks, and analytics tools. Leverage … prioritization/scoping of business and functional requirements and project sizing. • Architect and deliver a robust data model that supports project requirements. Your Profile Essential skills/knowledge/experience: • Proficiency with Java technologies (Spring, Micronaut. etc). • Strong knowledge of the java Data Model across various clouds/products and significant data modeling experience. • Experience in architecting … solutions on Experience Cloud. • Proven track record of successful large enterprise Java project deliveries. • DevOps experience for CI/CD • Knowledge of creating prototypes and proofs of concept to aid in defining requirements. • Mapping business requirements to Java capabilities, determining when custom solutions are necessary. • Contributed to the successful delivery and quality of technology solutions by driving discussions More ❯

. Professional growth Our collaborative, international environment fosters professional growth and development, to ensure that all our people thrive. Were committed to transferring and sharing resources, knowledge, skills, and experience across our organisation, and our Global Mobility Programme provides the gateway to a whole world of opportunities. Make a difference We believe businesses have both an economic imperative and … enhance the product and efficiencies. Scheduling & communications Responsible for communicating the vision to the scrum team; this extends from authoring user stories and specs that deliver an outstanding user experience to maintaining a well-managed user story backlog and delivery process to maximise team velocity Ensure regular communication and scheduled meetings with individual firms to be appropriately advised, informed … and written Strong understanding of Agile/ITIL methodologies Proactive self-starter capable of managing multiple priorities in a face-paced environment Demonstrate expertise in product lifecycle, UX/CX design, analysis and understanding of the respective accessibility standards. Knowledge of Microsoft Operating Systems (e.g. Windows 7/8/10/11) Knowledge of MS Office productivity, communication & collaboration More ❯

Customer Success Associate at Street Group Overview Street Group, one of the fastest growing PropTech companies in the UK, is hiring a Customer Success Associate to join its Manchester based team. This full time hybrid role offers a competitive salary of up to £30,000 (with uncapped OTE up to £35,000), a generous benefits package, and the … chance to work on award winning technology that's transforming the property industry. If you're a proactive communicator with a passion for customer success and a desire to make a meaningful impact, this opportunity offers a dynamic career path in a high growth tech environment. Key Information Job Title: Customer Success Associate Company: Street Group Location: Manchester … tool that delivers an average ROI of over 3000% for estate agents. Street Group's technology empowers thousands of UK estate agencies by streamlining operations, generating leads, and enhancing customer experiences. The company fosters a culture of innovation, inclusivity, and continuous growth. Job Description As a Customer Success Associate, you'll ensure clients get the most out of More ❯

DOE) + bonus scheme My client is a forward-thinking, innovation-driven business built on strong values. As part of their continued growth, they are looking for an experienced Customer Success Manager to join their dynamic software team. If you have a background in managing enterprise software clients and a proven track record of driving customer satisfaction and … retention, I would love to hear from you.As Customer Success Manager, you will be the dedicated point of contact for their enterprise clients-ensuring they gain maximum value from the data-driven software solutions. You will oversee customer relationships, service delivery, and issue resolution while collaborating with technical and commercial teams to deliver a seamless, high-quality customer … requires you in their Chester office 1 day a fortnight. Key Responsibilities: • Manage and nurture client relationships to ensure long-term success and retention• Oversee service levels, performance, and customer satisfaction across key accounts• Act as the escalation point for client issues, driving resolution and continuous improvement• Provide insights and feedback to inform product development and service enhancements• Work More ❯

digital transformation firm with a global footprint in 30+ countries and nearly 2200 employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With rapidly growing, global expertise in business transformation, OSF seamlessly guides brands throughout their entire digital transformation journey. Every day, we work with the largest and most well … known firms across the globe; and every day, we create meaningful customer experiences. We believe that when we unite as one team and pursue one shared vision, that we can revolutionise how our customers work. We are built on Six Core Values: 1) One team; 2) Results Anywhere; 3) Outperform; 4) OSF Excellence; 5) Driven By Change and … Drive account planning, including formulating a well-defined roadmap or necessary precursor activities. Generate a robust pipeline by leveraging self-originated leads and collaborating with License Sales, Delivery, and Customer Success teams across Salesforce. Develop trusted Professional Services propositions for existing clients and prospects. Utilise financial services industry expertise and business acumen to comprehend client motivations, business drivers/ More ❯

digital transformation firm with a global footprint in 30+ countries and nearly 2200 employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With rapidly growing, global expertise in business transformation, OSF seamlessly guides brands throughout their entire digital transformation journey. Every day, we work with the largest and most well … known firms across the globe; and every day, we create meaningful customer experiences. We believe that when we unite as one team and pursue one shared vision, that we can revolutionise how our customers work. We are built on Six Core Values: 1) One team; 2) Results Anywhere; 3) Outperform; 4) OSF Excellence; 5) Driven By Change and … Drive account planning, including formulating a well-defined roadmap or necessary precursor activities. Generate a robust pipeline by leveraging self-originated leads and collaborating with License Sales, Delivery, and Customer Success teams across Salesforce. Develop trusted Professional Services propositions for existing clients and prospects. Utilise financial services industry expertise and business acumen to comprehend client motivations, business drivers/ More ❯

Our client helps more than 100,000 UK organisations - from accountancy firms and schools to growing businesses - work smarter every day. Their Customer Renewals team makes sure those customers stay with them year after year by providing a smooth, transparent renewal experience and resolving queries with care. They’re the people who keep everything running - ensuring customers feel … supported, valued, and confident in their choice to stay with IRIS. They’re now looking for a Customer Renewals Team Lead to guide and motivate a small team (around five people) across multiple locations. You’ll help shape how we engage with our customers, drive improvements, and make sure every renewal conversation is a positive one. Why This Role … Matters Customer loyalty is central to our success. Every renewed contract is a sign that our customers trust us - and your leadership will ensure that trust keeps growing. You’ll help your team deliver a consistently excellent experience, balancing commercial outcomes with empathy and understanding. It’s about making smart, informed decisions that work for both the customer More ❯

balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and … nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯

balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and … nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯

balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and … nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯

balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and … nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯

balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and … nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯

tasks while aligning with technical capabilities. Advocate the product: Develop and deliver compelling presentations, product demos, product guides, and training sessions for internal teams and external audiences. Enhance the customer experience: Represent the voice of customers and internal departments in roadmap planning and prioritization processes. Make insights-driven decisions: Leverage qualitative and quantitative data to make informed decisions More ❯

Are you passionate about driving change and making things work better? We’re looking for a Process Improvement Analyst to help an enterprise business to enhance customer experience and improve the way their organisation works. In this role, you’ll work across multiple teams to understand current business processes, identify areas for improvement, and design innovative solutions that More ❯

and networks to the Bank to increase market share. Ensure compliance with Bank policies and relevant regulatory guidelines. Prepare reporting, communication, and administrative updates as required. Deliver a superior customer experience, encouraging repeat business. Key Skills & Competencies Proven track record in business development and relationship management within the mortgage or BTL sector. Strong understanding of BTL lending products More ❯

as a Programme Manager leading large-scale digital transformation or complex technology programmes. -Demonstrate understanding of software engineering, software development, or project management fundamentals that affect code implementation and customer experience. -strong understanding of programme governance principles and practices, including risk management and governance. Please apply now to be considered for this position. More ❯

will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work on tickets assigned to you. These may have been logged More ❯

will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work on tickets assigned to you. These may have been logged More ❯

they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation … Work with various RDBMS systems (Sybase IQ, Oracle, SQL Server, PostgreSQL) to ensure smooth data integration and transformation. Ensure best practices for data security, scalability, and performance. Required Skills & Experience Strong programming experience with Python (batch & streaming data processing). Proven expertise in Snowflake and cloud data platforms (AWS). Advanced proficiency in SQL for analytics and performance … tuning. Experience with APIs and integration frameworks using Django/Flask. Solid understanding of data migration architecture (legacy to cloud). Experience across multiple RDBMS platforms (Sybase IQ, Oracle, SQL Server, PostgreSQL). Excellent problem-solving, communication, and stakeholder management skills. Good to Have Exposure to data governance and compliance frameworks. Knowledge of modern streaming platforms (Kafka, Spark More ❯

we scale for the future. The Role We’re looking for an experienced Product Support Engineer to join our growing team and deliver exceptional technical support to our global customer base. You’ll take full ownership of customer issues — troubleshooting, diagnosing, and resolving complex problems while collaborating with our Engineering, Product, and Revenue teams to ensure a seamless … customer experience. This is an exciting opportunity to be part of a high-performing team in a company that values innovation, collaboration, and continuous learning. What You’ll Do Provide 2nd-line support for RealVNC products via phone, email, and chat Troubleshoot software installation, connectivity, and configuration issues Work closely with development teams to identify and resolve software bugs … Maintain accurate customer records within our ticketing system Create and update support documentation and knowledge base articles Analyse customer feedback to drive product and process improvements Participate in an on-call weekday rota for urgent after-hours support About You You have proven experience providing technical support, ideally for remote access or networking technologies. You’re analytical More ❯