776 to 800 of 1,300 Customer Experience Jobs in the UK excluding London

we scale for the future. The Role We’re looking for an experienced Product Support Engineer to join our growing team and deliver exceptional technical support to our global customer base. You’ll take full ownership of customer issues — troubleshooting, diagnosing, and resolving complex problems while collaborating with our Engineering, Product, and Revenue teams to ensure a seamless … customer experience. This is an exciting opportunity to be part of a high-performing team in a company that values innovation, collaboration, and continuous learning. What You’ll Do Provide 2nd-line support for RealVNC products via phone, email, and chat Troubleshoot software installation, connectivity, and configuration issues Work closely with development teams to identify and resolve software bugs … Maintain accurate customer records within our ticketing system Create and update support documentation and knowledge base articles Analyse customer feedback to drive product and process improvements Participate in an on-call weekday rota for urgent after-hours support About You You have proven experience providing technical support, ideally for remote access or networking technologies. You’re analytical More ❯

leader to join our Commercial team as Head of Subscription Revenue. You will own and accelerate the growth of Liv-Ex's subscription business, optimising revenue streams, retention and customer engagement across the global fine wine market. Reporting to the Chief Commercial Officer, you will work across teams to translate strategic priorities into actionable initiatives that drive measurable ARR … From the new business pipeline through to onboarding, renewals, upsell, cross-sell and retention. Design and implement pricing, subscription packages and licensing models that meet the needs of different customer types, from enterprise clients to smaller businesses. Inspire and manage a high-performing commercial team Partner with Product and Data teams to influence the roadmap and ensure subscription offerings … evolve in line with market needs and customer feedback. Take full ownership of revenue forecasting, performance metrics, and subscription analytics, delivering insights and recommendations to the executive team to drive ARR growth. Partner with Marketing to define and drive subscription growth strategies, ensuring campaigns and programs effectively optimise acquisition, adoption, and long-term customer value. Build scalable operational More ❯

they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies - in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences - to help businesses capitalize on the unlimited opportunities digital offers. Our reputation … and technical implementation. You are expected to take an active role on both sides and define how the application looks and how it works. Responsibilities: •7-9 years of experience in Developing and implementing UI components using React.js •Collaborating with cross-functional teams to design and ship new features •Building reusable components and front-end libraries for future use … and consistency Qualifications & Skills: •A degree in computer science, software engineering, or a related field •Proficiency in React.js and its core principles •Strong JavaScript, TypeScript HTML5, and CSS3 skills •Experience with popular React.js workflows (such as Redux) •Familiarity with RESTful APIs and integration •Knowledge of modern authorization mechanisms, such as JSON Web Tokens •Understanding of front-end build tools More ❯

they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation … and technical implementation. You are expected to take an active role on both sides and define how the application looks and how it works. Responsibilities: •7-9 years of experience in Developing and implementing UI components using React.js •Collaborating with cross-functional teams to design and ship new features •Building reusable components and front-end libraries for future use … and consistency Qualifications & Skills: •A degree in computer science, software engineering, or a related field •Proficiency in React.js and its core principles •Strong JavaScript, TypeScript HTML5, and CSS3 skills •Experience with popular React.js workflows (such as Redux) •Familiarity with RESTful APIs and integration •Knowledge of modern authorization mechanisms, such as JSON Web Tokens •Understanding of front-end build tools More ❯

they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation … and technical implementation. You are expected to take an active role on both sides and define how the application looks and how it works. Responsibilities: •7-9 years of experience in Developing and implementing UI components using React.js •Collaborating with cross-functional teams to design and ship new features •Building reusable components and front-end libraries for future use … and consistency Qualifications & Skills: •A degree in computer science, software engineering, or a related field •Proficiency in React.js and its core principles •Strong JavaScript, TypeScript HTML5, and CSS3 skills •Experience with popular React.js workflows (such as Redux) •Familiarity with RESTful APIs and integration •Knowledge of modern authorization mechanisms, such as JSON Web Tokens •Understanding of front-end build tools More ❯

they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation … and technical implementation. You are expected to take an active role on both sides and define how the application looks and how it works. Responsibilities: •7-9 years of experience in Developing and implementing UI components using React.js •Collaborating with cross-functional teams to design and ship new features •Building reusable components and front-end libraries for future use … and consistency Qualifications & Skills: •A degree in computer science, software engineering, or a related field •Proficiency in React.js and its core principles •Strong JavaScript, TypeScript HTML5, and CSS3 skills •Experience with popular React.js workflows (such as Redux) •Familiarity with RESTful APIs and integration •Knowledge of modern authorization mechanisms, such as JSON Web Tokens •Understanding of front-end build tools More ❯

by creating deliverables and assets, whilst being exposed to the latest ways of working within the industry. We work in cross-functional teams so you will need to demonstrate experience or an interest in visual, product and UX/UI design, along with the practical & technical knowledge to support ideas. You will have knowledge of multiple disciplines that are … Product Designer, you will contribute to our studio by: Client: Independently Create Deliverables Present work regularly to the client Craft: Understand the other disciplines required to create a product experience Consistently support more junior staff Solely responsible for specific deliverables Culture: Engage with others within the studio Support each other whenever necessary Actively contribute to the studio culture Responsibilities … technologists to ensure effectiveness and feasibility of your designs Encourage best practice in the studio though different mediums of design Support with the creation of prototypes and decks Qualifications: Experience in a design position within an agency or product business A portfolio demonstrating form and function across a variety of products Good understanding of design fundamentals (type, space, form More ❯

by creating deliverables and assets, whilst being exposed to the latest ways of working within the industry. We work in cross-functional teams so you will need to demonstrate experience or an interest in visual, product and UX/UI design, along with the practical & technical knowledge to support ideas. You will have knowledge of multiple disciplines that are … Product Designer, you will contribute to our studio by: Client: Independently Create Deliverables Present work regularly to the client Craft: Understand the other disciplines required to create a product experience Consistently support more junior staff Solely responsible for specific deliverables Culture: Engage with others within the studio Support each other whenever necessary Actively contribute to the studio culture Responsibilities … technologists to ensure effectiveness and feasibility of your designs Encourage best practice in the studio though different mediums of design Support with the creation of prototypes and decks Qualifications: Experience in a design position within an agency or product business A portfolio demonstrating form and function across a variety of products Good understanding of design fundamentals (type, space, form More ❯

The Customer Success Manager role offers an opportunity to oversee and manage customer renewals within the Utilities and Fintech SaaS sector. Based in Birmingham, this position requires a proactive individual with a keen eye for detail and a customer-focused approach. Client Details This opportunity is with a small-sized organisation in the Utilities and Fintech SaaS … industry. The company is known for its innovative solutions and commitment to providing excellent customer service. Description Manage the end-to-end customer renewal process efficiently and effectively. Build and maintain strong relationships with existing clients to ensure satisfaction and retention. Prepare and present renewal proposals to clients, addressing any queries or concerns. Collaborate with the sales and … support teams to optimise customer experiences. Identify opportunities for upselling or cross-selling additional products or services. Maintain accurate records of all renewal activities in the company's CRM system. Analyse customer feedback to improve service offerings and processes. Stay updated on industry trends to provide informed advice to clients. Profile A successful Customer Success Manager should More ❯

Our client seeks a 1st Line IT Support Analyst with prior experience as the initial point of contact for all technical customer support, to help enhance growth within the Construction Sector and other targeted industries. You will be pivotal in the monitoring of incoming incidents via the ITSM system, phone, email, and live chat software. The mission is … in 1st Line Support within a NOC environment. You have an ability to engage stakeholders at all levels and understand how the Service Desk function contributes to the overall customer experience. You have a passion for all things IT and a dedication toward world-class customer service. Key Responsibilities Ticket Investigation: Ensure sufficient information has been provided to … support the effective resolution of tickets. Achievement of SLA's: Respond within agreed service levels. Customer Communication: Provide appropriate customer updates, in line with customer expectations and ticket QA procedure. Ticket Processing: Where level of ability is reached, tickets are escalated to continue investigation and remediation. User Account Processing: Creation, blocking, removal and alteration of user accounts More ❯

Reporting & Data Insights Analyst to join our team. The successful candidate will play a key role in turning data into actionable insights, supporting decision-making across operations, sales, and customer experience. You will work closely with our CRM systems, providing timely reporting and analysis to improve business performance. Additionally, the role will support acquisition integration, ensuring smooth data and … ensuring consistency across newly acquired business units. • Develop and maintain documentation for MI processes and reporting standards. • Assist in implementing data improvements and automation initiatives where possible. Required Skills & Experience: • Proven experience as an MI Analyst, Data Analyst, or similar role in the insurance or broking sector. • Strong experience working with CRMs and extracting/managing data … detail. • Ability to communicate complex data insights clearly to non-technical stakeholders. • Familiarity with BI & AI tools is advantageous. • Knowledge of insurance processes, products, or brokerage operations is desirable. • Experience in acquisition integration or business onboarding projects is desirable. Personal Attributes : • Highly organised with the ability to manage multiple tasks and deadlines. • Proactive, curious, and eager to identify improvements. More ❯

Salesforce Business Analyst With Min. 9 years of experience Collaborate with stakeholders to elicit, analyze, and document business requirements for digital, operational, and regulatory projects. Translate business needs into functional specifications, user stories, and process models. Conduct gap analysis, feasibility studies, and impact assessments for proposed solutions. Develop and maintain process maps, data flow diagrams, and business rules. Support … market reform initiatives (e.g., Ofgem, Smart Metering, RIIO frameworks). Facilitate workshops, stakeholder interviews, and requirements validation sessions. Work with technical teams to ensure solutions align with industry standards, customer experience goals, and business objectives. Prepare documentation such as Business Requirement Documents (BRDs), Functional Specifications, and Change Requests. Support project delivery, risk management, and post-implementation reviews. More ❯

Salesforce Business Analyst With Min. 9 years of experience Collaborate with stakeholders to elicit, analyze, and document business requirements for digital, operational, and regulatory projects. Translate business needs into functional specifications, user stories, and process models. Conduct gap analysis, feasibility studies, and impact assessments for proposed solutions. Develop and maintain process maps, data flow diagrams, and business rules. Support … market reform initiatives (e.g., Ofgem, Smart Metering, RIIO frameworks). Facilitate workshops, stakeholder interviews, and requirements validation sessions. Work with technical teams to ensure solutions align with industry standards, customer experience goals, and business objectives. Prepare documentation such as Business Requirement Documents (BRDs), Functional Specifications, and Change Requests. Support project delivery, risk management, and post-implementation reviews. More ❯

Salesforce Business Analyst With Min. 9 years of experience Collaborate with stakeholders to elicit, analyze, and document business requirements for digital, operational, and regulatory projects. Translate business needs into functional specifications, user stories, and process models. Conduct gap analysis, feasibility studies, and impact assessments for proposed solutions. Develop and maintain process maps, data flow diagrams, and business rules. Support … market reform initiatives (e.g., Ofgem, Smart Metering, RIIO frameworks). Facilitate workshops, stakeholder interviews, and requirements validation sessions. Work with technical teams to ensure solutions align with industry standards, customer experience goals, and business objectives. Prepare documentation such as Business Requirement Documents (BRDs), Functional Specifications, and Change Requests. Support project delivery, risk management, and post-implementation reviews. More ❯

experience. Mentor designers, lead by example, and help raise the bar for craft and collaboration across the team. What you need to succeed: 8+ years of professional Product Design experience, with a strong track record in setting vision, mentoring designers, and driving cohesive strategy across teams. Proven success in building consumer-facing, mobile-first products with frequent use patterns. … and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience. Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters. Now is the time - In a fast-paced world, it matters how quickly More ❯

experience. Mentor designers, lead by example, and help raise the bar for craft and collaboration across the team. What you need to succeed: 8+ years of professional Product Design experience, with a strong track record in setting vision, mentoring designers, and driving cohesive strategy across teams. Proven success in building consumer-facing, mobile-first products with frequent use patterns. … and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience. Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters. Now is the time - In a fast-paced world, it matters how quickly More ❯

experience. Mentor designers, lead by example, and help raise the bar for craft and collaboration across the team. What you need to succeed: 8+ years of professional Product Design experience, with a strong track record in setting vision, mentoring designers, and driving cohesive strategy across teams. Proven success in building consumer-facing, mobile-first products with frequent use patterns. … and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience. Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters. Now is the time - In a fast-paced world, it matters how quickly More ❯

in a corporate machine. This is your chance to work on a high-traffic e-commerce platform (600-700 orders/day) where your code directly impacts revenue and customer experience every single day. You'll be joining a successful retail brand at the perfect moment - they're scaling fast with new investment backing, but they're still … commerce platform works, not just a narrow slice Isn't coming from a rigid corporate environment expecting 15 layers of process The Practical Stuff £60-65k (depending on experience) Central London - 4 days on-site (1 day remote) Perks: Comprehensive benefits package (details on application More ❯

in a corporate machine. This is your chance to work on a high-traffic e-commerce platform (600-700 orders/day) where your code directly impacts revenue and customer experience every single day. You'll be joining a successful retail brand at the perfect moment – they're scaling fast with new investment backing, but they're still … commerce platform works, not just a narrow slice Isn't coming from a rigid corporate environment expecting 15 layers of process The Practical Stuff 💰 £60-65k (depending on experience) 📍 Central London – 4 days on-site (1 day remote) 🎁 Perks: Comprehensive benefits package (details on application More ❯

in a corporate machine. This is your chance to work on a high-traffic e-commerce platform (600-700 orders/day) where your code directly impacts revenue and customer experience every single day. You'll be joining a successful retail brand at the perfect moment – they're scaling fast with new investment backing, but they're still … commerce platform works, not just a narrow slice Isn't coming from a rigid corporate environment expecting 15 layers of process The Practical Stuff 💰 £60-65k (depending on experience) 📍 Central London – 4 days on-site (1 day remote) 🎁 Perks: Comprehensive benefits package (details on application More ❯

in a corporate machine. This is your chance to work on a high-traffic e-commerce platform (600-700 orders/day) where your code directly impacts revenue and customer experience every single day. You'll be joining a successful retail brand at the perfect moment – they're scaling fast with new investment backing, but they're still … commerce platform works, not just a narrow slice Isn't coming from a rigid corporate environment expecting 15 layers of process The Practical Stuff 💰 £60-65k (depending on experience) 📍 Central London – 4 days on-site (1 day remote) 🎁 Perks: Comprehensive benefits package (details on application More ❯

drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster … professional services expertise, communication, facilitation, and mediation skills to establish and improve the European project delivery model for professional services projects. The candidate must have the technical background and experience required to interact directly with strong technical engineers and management. They must have a proven track record in successfully managing complex power infrastructure projects, demonstrating strong leadership, strategic thinking … assessing and enhancing service processes. Proactively identify and eliminate bottlenecks or inefficiencies, while leveraging best practices and valuable lessons learned from previous projects to optimize overall project performance. Elevate customer satisfaction by understanding their needs, ensuring on-time and within-budget delivery while upholding a high standard of excellence. Additionally, leverage survey results to drive continuous improvements and enhance More ❯

in the digital lifecycle and helping them outperform their competition through speed and innovation. About Apexon: Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation … design and development of complex software solutions Partnering effectively with client project teams A natural ability to mentor junior developers You'll have: 6+ years of commercial software engineering experience in Java, Springboot, Microservices, AWS, Docker, Kubernative, Kafka. Service oriented architecture development TDD/BDD Experience working in an Agile environment Natural self-motivation with a passion for … s degree in Computer Science, Computer Engineering or related field. It would be great if you have: Knowledge of DevOps tools, e.g. Jenkins, Sonar and CI/CD principles Experience with React/Angular frameworks Financial Services and/or Software Consulting experience We're committed to providing our people with a great environment to work in. You More ❯

Account Manager (SMB–Mid Market) VennApps 📍 London, UK (Hybrid) 💼 Accounts 💰 Competitive based on experience 🛂 Visa Sponsorship Available About VennApps VennApps is one of the leading Shopify mobile app builders, empowering fast-growing e-commerce brands to launch world-class mobile apps in record time. With a focus on performance, flexibility, and customer success, we help merchants unlock new … and lifestyle. The Role We’re looking for an Account Manager to join our growing team and play a critical role in the long-term success of our growing customer base. You’ll work cross-functionally with product, design, and engineering to deliver customer solutions and insights. This is a high-impact role where you’ll directly influence … best practices on mobile UX, push notifications, and lifecycle marketing. Collaborate with our Solutions Engineering team to support advanced customisations and technical implementation. Act as the voice of the customer internally, providing feedback to influence our product roadmap. Monitor key customer success metrics such as Net Revenue Retention (NRR), feature adoption, and churn risk. Proactively identify upsell opportunities More ❯

Account Manager (SMB–Mid Market) VennApps 📍 London, UK (Hybrid) 💼 Accounts 💰 Competitive based on experience 🛂 Visa Sponsorship Available About VennApps VennApps is one of the leading Shopify mobile app builders, empowering fast-growing e-commerce brands to launch world-class mobile apps in record time. With a focus on performance, flexibility, and customer success, we help merchants unlock new … and lifestyle. The Role We’re looking for an Account Manager to join our growing team and play a critical role in the long-term success of our growing customer base. You’ll work cross-functionally with product, design, and engineering to deliver customer solutions and insights. This is a high-impact role where you’ll directly influence … best practices on mobile UX, push notifications, and lifecycle marketing. Collaborate with our Solutions Engineering team to support advanced customisations and technical implementation. Act as the voice of the customer internally, providing feedback to influence our product roadmap. Monitor key customer success metrics such as Net Revenue Retention (NRR), feature adoption, and churn risk. Proactively identify upsell opportunities More ❯