oxford district, south east england, United Kingdom Hybrid / WFH Options
Your Next Hire
Product Lead Product: AI-Driven CRM & CustomerExperience Platform Industry: Green tech Phase: 0-1 Launch Location: UK, Fully Remote Salary: up to £130,000 A high-growth tech business is building a next-generation, AI-first CRM and customerexperience platform which will serve over … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customerexperience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯
west london, south east england, United Kingdom Hybrid / WFH Options
Your Next Hire
Product Lead Product: AI-Driven CRM & CustomerExperience Platform Industry: Green tech Phase: 0-1 Launch Location: UK, Fully Remote Salary: up to £130,000 A high-growth tech business is building a next-generation, AI-first CRM and customerexperience platform which will serve over … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customerexperience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯
south west london, south east england, United Kingdom Hybrid / WFH Options
Your Next Hire
Product Lead Product: AI-Driven CRM & CustomerExperience Platform Industry: Green tech Phase: 0-1 Launch Location: UK, Fully Remote Salary: up to £130,000 A high-growth tech business is building a next-generation, AI-first CRM and customerexperience platform which will serve over … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customerexperience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯
warrington, cheshire, north west england, United Kingdom Hybrid / WFH Options
Your Next Hire
Product Lead Product: AI-Driven CRM & CustomerExperience Platform Industry: Green tech Phase: 0-1 Launch Location: UK, Fully Remote Salary: up to £130,000 A high-growth tech business is building a next-generation, AI-first CRM and customerexperience platform which will serve over … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customerexperience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯
swindon, wiltshire, south west england, United Kingdom Hybrid / WFH Options
Your Next Hire
Product Lead Product: AI-Driven CRM & CustomerExperience Platform Industry: Green tech Phase: 0-1 Launch Location: UK, Fully Remote Salary: up to £130,000 A high-growth tech business is building a next-generation, AI-first CRM and customerexperience platform which will serve over … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customerexperience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯
portsmouth, hampshire, south east england, United Kingdom Hybrid / WFH Options
Your Next Hire
Product Lead Product: AI-Driven CRM & CustomerExperience Platform Industry: Green tech Phase: 0-1 Launch Location: UK, Fully Remote Salary: up to £130,000 A high-growth tech business is building a next-generation, AI-first CRM and customerexperience platform which will serve over … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customerexperience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯
stoke-on-trent, midlands, United Kingdom Hybrid / WFH Options
Your Next Hire
Product Lead Product: AI-Driven CRM & CustomerExperience Platform Industry: Green tech Phase: 0-1 Launch Location: UK, Fully Remote Salary: up to £130,000 A high-growth tech business is building a next-generation, AI-first CRM and customerexperience platform which will serve over … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customerexperience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯
preston, lancashire, north west england, United Kingdom Hybrid / WFH Options
Your Next Hire
Product Lead Product: AI-Driven CRM & CustomerExperience Platform Industry: Green tech Phase: 0-1 Launch Location: UK, Fully Remote Salary: up to £130,000 A high-growth tech business is building a next-generation, AI-first CRM and customerexperience platform which will serve over … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customerexperience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯
milton keynes, south east england, United Kingdom Hybrid / WFH Options
Your Next Hire
Product Lead Product: AI-Driven CRM & CustomerExperience Platform Industry: Green tech Phase: 0-1 Launch Location: UK, Fully Remote Salary: up to £130,000 A high-growth tech business is building a next-generation, AI-first CRM and customerexperience platform which will serve over … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customerexperience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯
crawley, west sussex, south east england, United Kingdom Hybrid / WFH Options
Your Next Hire
Product Lead Product: AI-Driven CRM & CustomerExperience Platform Industry: Green tech Phase: 0-1 Launch Location: UK, Fully Remote Salary: up to £130,000 A high-growth tech business is building a next-generation, AI-first CRM and customerexperience platform which will serve over … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customerexperience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Your Next Hire
Product Lead Product: AI-Driven CRM & CustomerExperience Platform Industry: Green tech Phase: 0-1 Launch Location: UK, Fully Remote Salary: up to £130,000 A high-growth tech business is building a next-generation, AI-first CRM and customerexperience platform which will serve over … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customerexperience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Your Next Hire
Product Lead Product: AI-Driven CRM & CustomerExperience Platform Industry: Green tech Phase: 0-1 Launch Location: UK, Fully Remote Salary: up to £130,000 A high-growth tech business is building a next-generation, AI-first CRM and customerexperience platform which will serve over … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customerexperience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom Hybrid / WFH Options
Your Next Hire
Product Lead Product: AI-Driven CRM & CustomerExperience Platform Industry: Green tech Phase: 0-1 Launch Location: UK, Fully Remote Salary: up to £130,000 A high-growth tech business is building a next-generation, AI-first CRM and customerexperience platform which will serve over … You’ll own the product vision, strategy and delivery across three core pillars: Agent CRM: AI-augmented, intuitive tooling Mobile App: Proactive, self-serve customerexperience (think Monzo/Starling-style flow) Concierge Journeys: Seamless workflows for billing and account services Why this role stands out: Greenfield build … spin-out potential as a SaaS platform Work alongside exceptional technologists and product thinkers You’ll thrive here if you: Have led CRM or customer-facing platforms from scratch Are comfortable owning end-to-end product delivery in lean teams Know how to ship fast while keeping quality high More ❯
Hart, Yorkshire, United Kingdom Hybrid / WFH Options
360 Resourcing Solutions
all the irritations and hold-ups that make changing cars trickier than it needs to be. Location - Hybrid - 3 days/week in our CustomerExperience Contact Centre in our Hook office, Hampshire RG27 9XA. Occasional travel to our central Manchester office location for team/collaboration days. … and want to challenge the norm. What you'll be working on The Senior CRM Developer role is a brand new role within the Customer Platforms squad in the Operations & Data Platforms Product & Engineering tribe. You'll be responsible for improving our customers' experience by optimising the way … we manage our customer data in our Zendesk implementation within Customer Operations. To achieve this, you'll be working within a team of Software Engineers, our Technical CRM Lead, and the squad's Product Owner to help us implement our Product, Technology, and Data strategy for CustomerMore ❯
bradford, yorkshire and the humber, United Kingdom Hybrid / WFH Options
MICHELIN Connected Fleet
Role: Customer Success Manager Location: Leeds, (Home based) Contract: Permanent As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high … We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong … able to deploy skills independently of the Sales teams, allowing both activities to retain their integrity and put the user first. Our CSM: Create customer intimacy by proactively keeping in touch with clients Coach our customers to get value from Masternaut products and services Are responsible for monitoring, reviewing More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
MICHELIN Connected Fleet
Role: Customer Success Manager Location: Leeds, (Home based) Contract: Permanent As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high … We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong … able to deploy skills independently of the Sales teams, allowing both activities to retain their integrity and put the user first. Our CSM: Create customer intimacy by proactively keeping in touch with clients Coach our customers to get value from Masternaut products and services Are responsible for monitoring, reviewing More ❯
payments, helping businesses save money, automate processes, and grow — but we’re only just getting started. We're seeking a Senior Product Manager with experience launching card products in African markets to drive strategy, adoption, and customerexperience for our new card offerings, collaborating cross-functionally to … launching and scaling card products tailored to African markets. Work closely with Engineering, Compliance, Sales, and Marketing teams to deliver card products that meet customer needs and regulatory standards. Identify customer pain points and ensure the product delivers an exceptional user experience. Define clear product roadmaps and manage … the first 6 months, ensuring integration with existing payment systems and meeting all compliance and operational benchmarks. Driving Product Adoption: Achieve 10x growth in customer adoption within the first year through effective go-to-market strategies and customer engagement initiatives. Evolving the proposition: Transform the card product from More ❯
payments, helping businesses save money, automate processes, and grow — but we’re only just getting started. We're seeking a Senior Product Manager with experience launching card products in African markets to drive strategy, adoption, and customerexperience for our new card offerings, collaborating cross-functionally to … launching and scaling card products tailored to African markets. Work closely with Engineering, Compliance, Sales, and Marketing teams to deliver card products that meet customer needs and regulatory standards. Identify customer pain points and ensure the product delivers an exceptional user experience. Define clear product roadmaps and manage … the first 6 months, ensuring integration with existing payment systems and meeting all compliance and operational benchmarks. Driving Product Adoption: Achieve 10x growth in customer adoption within the first year through effective go-to-market strategies and customer engagement initiatives. Evolving the proposition: Transform the card product from More ❯
Off the back of our continued success and unprecedented demand for our market leading, AI-powered customer and employee experience (cX & eX) solutions, we're looking for entrepreneurial, energetic, and success-driven Senior Business Development Managers to join the Social Housing or our Local Government Team within our … expand their sales career to the next level, joining a market leading company to offer an exciting career path. The successful candidates will have experience of selling complex software solutions and all of the sales soft skills and intangibles to be a successful new name sales professional. Key requirements … the sectors we serve. Our core solutions: Website/Intranet Secure Customer/Employee portals – Employee/CustomerExperience (eX/cX) Business Process Automation (BPA) Systems Integration Brand management AI A full DXP Suite of services All designed specifically for the NHS and Social Housing markets. More ❯
Off the back of our continued success and unprecedented demand for our market leading, AI-powered customer and employee experience (cX & eX) solutions, we're looking for entrepreneurial, energetic, and success-driven Senior Business Development Managers to join the Social Housing or our Local Government Team within our … expand their sales career to the next level, joining a market leading company to offer an exciting career path. The successful candidates will have experience of selling complex software solutions and all of the sales soft skills and intangibles to be a successful new name sales professional. Key requirements … the sectors we serve. Our core solutions: Website/Intranet Secure Customer/Employee portals – Employee/CustomerExperience (eX/cX) Business Process Automation (BPA) Systems Integration Brand management AI A full DXP Suite of services All designed specifically for the NHS and Social Housing markets. More ❯
Off the back of our continued success and unprecedented demand for our market leading, AI-powered customer and employee experience (cX & eX) solutions, we're looking for entrepreneurial, energetic, and success-driven Senior Business Development Managers to join the Social Housing or our Local Government Team within our … expand their sales career to the next level, joining a market leading company to offer an exciting career path. The successful candidates will have experience of selling complex software solutions and all of the sales soft skills and intangibles to be a successful new name sales professional. Key requirements … the sectors we serve. Our core solutions: Website/Intranet Secure Customer/Employee portals – Employee/CustomerExperience (eX/cX) Business Process Automation (BPA) Systems Integration Brand management AI A full DXP Suite of services All designed specifically for the NHS and Social Housing markets. More ❯
shape an exciting new marketing role within an established software business? Reckon you can come up with and deliver effective communication strategies to improve customer loyalty? Obsessed with effective storytelling? A dab hand at working with loads of different stakeholders? We'd love to hear from you! The Team … e.g. with our much-loved quarterly kick off (a day of team-building activities with a sprinkling of silliness). Main Purpose: Moorepay's Customer Marketing Manager is responsible for delivering communication strategies that will increase customer retention, drive cross-sell/up-sell (XSUS) opportunities and turn … customers into advocates. You'll work closely with the Customer Success, Sales, and Product teams to create compelling marketing programs that improve the customerexperience and drive customer lifetime value. Success is measured against retention rates and XSUS sales revenue. Key Accountabilities: Customer engagement Works More ❯
a core focus on managing contracts and securing renewals for our UK Blue Light (Fire, Police, Ambulance) customers. You'll work closely with Sales, CX (Customer Success), and Finance to ensure commercial terms are aligned with an agreed approach, that renewals are seamless, and customers are set up for … attitude is always warmly received by the sector; Proactively manage account challenges and take ownership of the solution. Escalate any more complex conflicts to CX and Sales and be part of the communicated solution; A growth mindset! This role will come with a target; mostly around retentions and price corrections … and customerexperience; Monitor and act on renewal risk signals; engage customers directly where needed; Partner with teams across the business (finance, CX) to define renewal touchpoints, notifications, and escalation paths; Report regularly on renewal rates, churn trends, and automation impact. Skills & Experience 3+ years in contract More ❯
a core focus on managing contracts and securing renewals for our UK Blue Light (Fire, Police, Ambulance) customers. You'll work closely with Sales, CX (Customer Success), and Finance to ensure commercial terms are aligned with an agreed approach, that renewals are seamless, and customers are set up for … attitude is always warmly received by the sector; Proactively manage account challenges and take ownership of the solution. Escalate any more complex conflicts to CX and Sales and be part of the communicated solution; A growth mindset! This role will come with a target; mostly around retentions and price corrections … and customerexperience; Monitor and act on renewal risk signals; engage customers directly where needed; Partner with teams across the business (finance, CX) to define renewal touchpoints, notifications, and escalation paths; Report regularly on renewal rates, churn trends, and automation impact. Skills & Experience 3+ years in contract More ❯
a core focus on managing contracts and securing renewals for our UK Blue Light (Fire, Police, Ambulance) customers. You'll work closely with Sales, CX (Customer Success), and Finance to ensure commercial terms are aligned with an agreed approach, that renewals are seamless, and customers are set up for … attitude is always warmly received by the sector; Proactively manage account challenges and take ownership of the solution. Escalate any more complex conflicts to CX and Sales and be part of the communicated solution; A growth mindset! This role will come with a target; mostly around retentions and price corrections … and customerexperience; Monitor and act on renewal risk signals; engage customers directly where needed; Partner with teams across the business (finance, CX) to define renewal touchpoints, notifications, and escalation paths; Report regularly on renewal rates, churn trends, and automation impact. Skills & Experience 3+ years in contract More ❯