226 to 250 of 505 ITSM Jobs in the UK excluding London

service to users of all technical abilities. Key Responsibilities: Service Desk Support: Resolve incidents and fulfil service requests for users across multiple UK sites via phone, email, and our ITSM platform. Technical Troubleshooting: Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Hardware Management: Deploy and maintain IT assets including More ❯

IT support role, preferably within local government. Strong technical knowledge of Windows 10/11, M365, Intune, Autopilot, SharePoint, and Citrix/Virtual Desktops. Experience using IT Ticket Systems (ITSM). Excellent customer service skills and the ability to communicate effectively with diverse audiences. Practical troubleshooting, problem analysis, and research skills. A systematic approach to work, with high attention to More ❯

responsible, and eager to make a real impact in a values-driven business environment. Key Responsibilities Serve as the first point of contact for all internal IT needs. Manage ITSM tickets and resolve a wide range of issues. Support and maintain Microsoft SQL databases (reporting, management, backups). Administer Active Directory and user accounts. Lead the implementation and integration of More ❯

user experience across all sites. Communication: Represent DW in meetings with business representatives, promoting new developments and strategy changes. What We're Looking For Experience using ServiceNow or similar ITSM tools. Strong understanding of customer and client needs. Proven ability to liaise with stakeholders and work with vendors. An autonomous, proactive approach to problem-solving. Experience in aviation or a More ❯

user experience across all sites. Communication: Represent DW in meetings with business representatives, promoting new developments and strategy changes. What We're Looking For Experience using ServiceNow or similar ITSM tools. Strong understanding of customer and client needs. Proven ability to liaise with stakeholders and work with vendors. An autonomous, proactive approach to problem-solving. Experience in aviation or a More ❯

access controls, user permissions, and patching to keep systems secure and up to date. Use RMM tools to monitor, detect, and resolve technical issues. Log and track incidents via ITSM/ticketing systems (e.g., ServiceNow, Jira, Freshdesk, Zendesk). Document fixes, procedures, and updates in knowledge bases (Confluence, SharePoint, wikis). Communicate with colleagues and users via collaboration tools (Teams More ❯

and execution; experience managing IT specialists, prioritising work, and fostering high-performing teams. You have broad and deep technical knowledge across cloud computing, SaaS, MDM, IAM, SSO, endpoint protection, ITSM, networking, and more, with hands-on experience managing and supporting key technologies like Microsoft 365, Google Workspace, Cisco Meraki, VMware, and others such as Windows, macOS, ChromeOS, Linux, iOS/ More ❯

service impacts and compile high-quality reports. Required Skills & Qualifications: Proven leadership experience in an IT helpdesk or support team. Strong problem-solving, analytical, and communication skills. Experience with ITSM tools and CRM systems. Commitment to high-level customer service. More ❯

functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell More ❯

functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell More ❯

functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell More ❯

SPM Extensive experience across the ServiceNow core platform security performance and compliance Extensive experience in thirdparty integration RESTSOAP Other methods Integration Hub and Ebonding Experience in Domain Separation and ITSM application Proficiency in scripting languages JavaScript GlideScript and designing complex solutions If you are interested in this position, please apply or send your updated CV to bgriffin@redglobal.com for immediate More ❯

SPM Extensive experience across the ServiceNow core platform security performance and compliance Extensive experience in thirdparty integration RESTSOAP Other methods Integration Hub and Ebonding Experience in Domain Separation and ITSM application Proficiency in scripting languages JavaScript GlideScript and designing complex solutions If you are interested in this position, please apply or send your updated CV to bgriffin@redglobal.com for immediate More ❯

SPM Extensive experience across the ServiceNow core platform security performance and compliance Extensive experience in thirdparty integration RESTSOAP Other methods Integration Hub and Ebonding Experience in Domain Separation and ITSM application Proficiency in scripting languages JavaScript GlideScript and designing complex solutions If you are interested in this position, please apply or send your updated CV to bgriffin@redglobal.com for immediate More ❯

Overview Job Description Major Incident & Problem Manager Grade: 4 Reporting to: Head of IT Service Management Location: Swansea About us IQUW is a speciality (re)insurer at Lloyd's (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human More ❯

and service operating models. Demonstrated ability to work in a fast paced, challenging, and varied environment. Proven experience in the implementation of ServiceNow applications including but not limited to ITSM, HRSD, iRM, ITOM, and CSM or equivalent. Demonstrate thought leadership in Energy, Resource and Industrial (ER&I) industries. Commercial awareness to manage effective client, supplier, and partner relationships. Understanding of More ❯

and service operating models. Demonstrated ability to work in a fast paced, challenging, and varied environment. Proven experience in the implementation of ServiceNow applications including but not limited to ITSM, HRSD, iRM, ITOM, and CSM or equivalent. Demonstrate thought leadership in Energy, Resource and Industrial (ER&I) industries. Commercial awareness to manage effective client, supplier, and partner relationships. Understanding of More ❯

and service operating models. Demonstrated ability to work in a fast paced, challenging, and varied environment. Proven experience in the implementation of ServiceNow applications including but not limited to ITSM, HRSD, iRM, ITOM, and CSM or equivalent. Demonstrate thought leadership in Energy, Resource and Industrial (ER&I) industries. Commercial awareness to manage effective client, supplier, and partner relationships. Understanding of More ❯

and service operating models. Demonstrated ability to work in a fast paced, challenging, and varied environment. Proven experience in the implementation of ServiceNow applications including but not limited to ITSM, HRSD, iRM, ITOM, and CSM or equivalent. Demonstrate thought leadership in Energy, Resource and Industrial (ER&I) industries. Commercial awareness to manage effective client, supplier, and partner relationships. Understanding of More ❯

a large and complex organisation Experience of liaising with staff at all levels in external organisations, particularly to support partnership working and building relationships Experience in using an IT Service Management system. Proficiency in stock management. Desirable skills, knowledge and experience: Knowledge of budget management terminology and processes Experience of working with a procurement or supply chain team Financial experience More ❯

OCSP, key management). Windows Server administration and PowerShell scripting. Network fundamentals: DNS, DHCP, TCP/IP. Familiarity with security frameworks (FIPS 140-2, NIST, GDPR). Experience with ITSM processes (incident/change/problem management). Exposure to cloud services (Azure, AWS, Intune). Strong documentation and troubleshooting skills. Preferred Certifications CompTIA Security+ or relevant vendor certification (desirable More ❯

Infrastructure support or working within a SOC/Security team Strong understanding of Microsoft O365/Azure Security, endpoint and email security tooling Familiarity with SIEM tools and IT Service Management platforms Knowledge of current and emerging cyber threats and security technologies Experience with vulnerability identification and remediation The Benefits: Salary up to £50,000 + bonus Hybrid working model More ❯

methodologies (Scrum or Kanban) and working in fast-moving teams. Effective communicator who can translate complex technical ideas to both devs and stakeholders. Bonus points for experience with IT service management tools like ServiceNow. Ability to pass BPSS and other clearances. What's in it for you as our Software Engineer? Salary: £50-60,000 Time off: 33 days holiday More ❯

as VMware or Hyper-V. Proficiency in desktop support, including Windows 10/11 and Office 365. Networking knowledge (TCP/IP, DNS, DHCP, VPNs, VLANs). Familiarity with ITSM tools and ticketing systems. Excellent problem-solving and communication skills. Due to the volume of applications received for positions, it will not be possible to respond to all applications and More ❯

as VMware or Hyper-V. Proficiency in desktop support, including Windows 10/11 and Office 365. Networking knowledge (TCP/IP, DNS, DHCP, VPNs, VLANs). Familiarity with ITSM tools and ticketing systems. Excellent problem-solving and communication skills. Due to the volume of applications received for positions, it will not be possible to respond to all applications and More ❯