351 to 375 of 554 ITSM Jobs in the UK excluding London

Senior Solutions Architect, you'll be responsible for: Portfolio Roadmaps Strategic Direction Architecture Leadership Solution Design Technical Debt Visibility Change Shaping Service Platforms ITSM Operational Capabilities Internal Productivity Platforms We'd love you to have: Significant Solution, Domain, Product or Enterprise Architecture experience. Experience shaping technology roadmaps and strategic change. ...

platform in Oxford with hybrid working. You will lead internal teams and external partners, ensure platform resilience, incident and change control per ITIL/ITSM, and drive continuous improvement across governance, security and performance. #J-18808-Ljbffr ...

scale. Good understanding of the infrastructure and cloud services underpinning complex enterprise platforms, including performance, capacity, resilience and dependency considerations. Strong understanding of IT service management and operational disciplines, particularly incident, problem, change, release and event management, and how automation can improve those processes. Experience working with third-party managed ...

integration. Experience with Microsoft technologies including SharePoint, Power Platform and Power BI; Business Objects and MDX would also be beneficial. Strong understanding of IT service management, ideally with ITIL Foundation certification or a willingness to obtain it within 12 months. Experience managing technical releases, resolving complex incidents and working within ...

integration. Experience with Microsoft technologies including SharePoint, Power Platform and Power BI; Business Objects and MDX would also be beneficial. Strong understanding of IT service management, ideally with ITIL Foundation certification or a willingness to obtain it within 12 months. Experience managing technical releases, resolving complex incidents and working within ...

best practices for a high-quality support experience. With a focus on growth and continuous improvement, the successful candidate will lead efforts in IT service management and collaboration across functions. Enjoy competitive benefits including a remote-first culture, extensive leave, and strong personal development opportunities. #J-18808-Ljbffr ...

automation, CI/CD Build Tooling: Helm, Terragrunt, Git, ArgoCD Government Cloud Security standards (NIST, OWASP, CIS, NCSC etc...) BASH, Python RESTful microservices IT Service Management #J-18808-Ljbffr ...

/Solution Manager environments. knowledge of SAP HANA 2.0 administration via ST04, HANA Cockpit & HANA Studio SAP Software Update Manager (SUM) and System Refreshes. ITSM tools (e.g., ServiceNow, SAP Solution Manager/ChaRM, OneVersion) The Benefits: Hourly rate of £45ph Flexible working Training and Development Does this sound like your ...

years of practical and proven experience with the following ServiceNow modules: CSM, FSM, SPM · At least 1 year of proven experience with ServiceNow ITSM module · Experience with ServiceNow integrations using web services (REST, SOAP), MID Servers, and other integration methods. · Certified Application Developer (minimum 2 years’ experience) · Certified ServiceNow Administrator ...

Office, National Security sector or a similarly complex government environment. Knowledge of PPPT and HSG. Knowledge of Immigration and Borders. An understanding of IT service management, networks, artificial intelligence and cyber technologies. Experience of developing partnerships or consortium arrangements to pursue opportunities. Experience of developing use cases for digital-transformation ...

upgrades, patches, and version updates with minimal disruption Monitor platform performance, health, security, and user access controls Configuration & Optimization Configure core capabilities (e.g., AI, ITSM, CSM, Now Assist, EC/Portals, workflows, flows, catalog, ITOM, PA) Implement reusable, scalable components using out-of-the-box functionality Minimize customization and avoid ...

Connect Legal Partners is seeking a ServiceNow Developer to join the IT team and develop the firm's ServiceNow platform across ITSM, ITOM, HRSD and CMDB. You will build automations, custom apps and integrations to support lawyers and clients. The role requires hands-on ServiceNow development, JavaScript, Glide API, HTML ...

whole network. The role You will join the IT team and develop the firm's ServiceNow platform. Configure and improve modules such as ITSM, ITOM, HRSD and CMDB Build automations, custom apps and workflows Build integrations with other systems Help keep the platform stable and well governed What you will ...

platform operations, governance and production stability on a major enterprise programme. You will act as the technical authority for SAM Pro, HRSD, ITSM, IRM and SecOps, lead major incident responses, review designs and oversee offshore delivery teams, ensuring licensing compliance and healthy ELPosition. #J-18808-Ljbffr ...

Laing O'Rourke is seeking a ServiceNow Platform Architect to define and evolve the platform architecture across ITSM, ITOM, CMDB, ITAM, SPM, App Engine and integrations. Location options include Dartford, Manchester or Worksop, with collaboration across technology, delivery and business stakeholders. You will shape secure, scalable designs, translate requirements into ...

Laing O'Rourke is seeking a ServiceNow Platform Architect to define and evolve the platform architecture across ITSM, ITOM, CMDB, ITAM, SPM, App Engine and integrations. Location options include Dartford, Manchester or Worksop, with collaboration across technology, delivery and business stakeholders. You will shape secure, scalable designs, translate requirements into ...

Laing O'Rourke is seeking a ServiceNow Platform Architect to define and evolve the platform architecture across ITSM, ITOM, CMDB, ITAM, SPM, App Engine and integrations. Location options include Dartford, Manchester or Worksop, with collaboration across technology, delivery and business stakeholders. You will shape secure, scalable designs, translate requirements into ...

backup platforms onsite. The role requires DV clearance and experience with Dell Avamar, Data Domain, PKI technologies, VMware, Windows Server, and ITIL/ITSM processes. You will contribute to readiness assessments, change activity, and documentation across secure sites. #J-18808-Ljbffr ...

automations and API integrations. Build enrichment, investigation, containment and remediation workflows. Troubleshoot playbook, connector and integration issues. Integrate Splunk SOAR with security, cloud and ITSM platforms. Improve automation coverage, reduce analyst effort and lower MTTR. Maintain documentation, code repositories and engineering standards. Act as the Splunk SOAR SME for customers ...

ServiceNow across a number of key processes including Lead to Order, Project to Value, Order to Cash and Request to Resolve. The OneAdvanced IT Service Management team support the platform in service. The core elements are; platform, integration hub, Portal, CSM, ITSM and ITOM. We are currently seeking an enthusiastic … will work closely with the IT Service Desk, and cross functional business teams. Responsibilities Performing intermediate to advanced level development tasks within the ITSM/CSM/ITOM applications within the ServiceNow platform ServiceNow Platform administration, management, and support including deployments. Creating and/or maintaining Service Catalog items, some ...

Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and the ability to troubleshoot network connectivity issues. * Familiarity with IT Service Management (ITSM) tools such Halo ITSM for incident and request management. * Basic Scripting skills in languages such as PowerShell, Python, or Bash for automating routine tasks ...

Insights Manager to own end-to-end problem management, incident trend analysis and service improvement initiatives. The successful candidate will combine strong ITIL/ITSM expertise with analytical skills to identify root causes, produce actionable insights and influence strategic decisions across t click apply for full job details ...

Problem and Service Insights Manager to own end‐to‐end problem management, incident trend analysis and service improvement initiatives. You will combine ITIL/ITSM expertise with analytical skills to identify root causes, produce actionable insights and influence strategic decisions across the university’s technology landscape. You will work closely ...

quality within a Managed Services, IT service provider or complex IT operations environment.Strong understanding of ITIL principles and practical experience applying IT Service Management (ITSM) processes and governance. ITIL Foundation certification is desirable.Experience reviewing and improving ticket quality, including ownership, updates, categorisation, documentation and resolution notes, using constructive feedback … management skills, with the confidence to engage team leads and managers on service performance, engineer accountability, ticket ownership, service risks and corrective actions.Experience using ITSM platforms such as ManageEngine ServiceDesk Plus, Autotask, ServiceNow, Halo or similar tools.Ability to remain calm under pressure, manage competing priorities and coordinate actions across multiple ...

coverage. You will monitor performance, optimise rotas, coach the team, and drive continual improvement through automation and better reporting. This role requires strong ITSM knowledge, people leadership, and the ability to deliver high-quality customer support in a fast-paced environment. Join a busy, customer-focused IT function that values ...