76 to 100 of 302 ITSM Jobs in the UK excluding London

coaching skills. Experience within Enterprise IT or managed services environments. Excellent organisational and prioritisation skills. Strong communication and stakeholder management abilities. Experience using ITSM or ticketing systems. Good working knowledge of Microsoft Office. Desirable ITIL certification or working knowledge of ITIL principles. Experience within Computacenter or a similar managed services ...

contractual commitments. Experience & Skills Background in an IT service environment with ITIL lifecycle exposure. Experience engaging senior stakeholders and leading teams. Skilled in ITSM tools, BI dashboards, Excel and PowerPoint. Strong analytical, communication and presentation skills. Confident handling major incidents and escalations. Customer‐centric mindset with strong organisational abilities. Desirable ...

/Wi-Fi troubleshooting MDM/BYOD solutions Endpoint security and anti-virus tools PowerShell (or similar) for basic automation Service Desk/ITSM systems Windows 10/11 environment support End-user devices & peripherals Core Behaviours: Strong customer focus and communication skills Ownership mindset – accountable end-to-end Effective ...

managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. ...

someone with: Experience in a Managed Services environment A background in Service Delivery Administration or Junior SDM Hands-on experience using an ITIL/ITSM tool (ServiceNow, Halo, ConnectWise, etc) Knowledge of incident, problem and change management Excellent communication, organisation and reporting skills Strong Microsoft 365 skills, particularly Excel ...

soft skills, verbal and written communication skills Willingness to participate and lead project meetings with the customer on request Sound technical knowledge across the ITSM tools, applications including MS Office, Skype for business, etc. Knowledge on scripting will be an added advantage Available to support in Night shift (12 hour ...

role: Strong leadership, coaching and people-management skills Excellent customer service mindset, with a focus on user experience Good understanding of core ITSM practices, especially Incident Management, Request Fulfilment, Knowledge Management and Service Level Management Strong operational management skills, including queue management, prioritisation, escalation and workload planning Strong communication skills ...

scheduling or another enterprise scheduling platform. SQL Server administration, troubleshooting and performance tuning. Windows Server environments. PowerShell scripting. SFTP. Azure DevOps. ITIL/ITSM practices. Major Incident Management within a production support environment. Automation and operational improvement initiatives Contact: Zach Bennett - CPS Group By applying to this advert ...

experienc e, awareness of current technology trends and a sound understanding of contemporary software engineering practices and behaviours. Desirable: Experience of working with key ITSM for example ServiceNow. Evidence of securing significant follow-on business with an existing client. Intermediary level accreditation in ITIL or similar. The successful candidate will ...

systems and changes are ready to move into BAU support What they are looking for You'll need experience in IT operations, IT service management, infrastructure management, service delivery or senior IT support. Essential experience includes: * IT operations or senior IT support management * Microsoft 365, Azure and Entra ID * General ...

security-conscious environment. Desirable Experience Experience using Microsoft Intune, Microsoft Azure or Jira Assets. Knowledge of Configuration Management Databases, asset registers or IT service management tools. Exposure to ITIL, Service Asset and Configuration Management or related service management disciplines. Previous experience within defence, government, national security or another regulated environment. ...

modern cloud infrastructure Enterprise storage and infrastructure platforms Disaster Recovery and business continuity Backup and resilience frameworks Infrastructure security and technical standards IT service management and change management If you're looking to join a forward-thinking organisation and make a meaningful impact, please send your CV for consideration. Etech ...

will help us continue to thrive: Experience: Previous experience in a service desk or Sales Admin is desirable Tech-Savvy: Proficient in using IT service management tools and Microsoft Office Suite. Problem Solver: Excellent analytical skills and the ability to think on your feet. People Person: Strong communication and interpersonal ...

will help us continue to thrive: Experience: Previous experience in a service desk or Sales Admin is desirable Tech-Savvy: Proficient in using IT service management tools and Microsoft Office Suite. Problem Solver: Excellent analytical skills and the ability to think on your feet. People Person: Strong communication and interpersonal ...

expert across every platform, but experience with some of the following would be beneficial: RMM platforms PowerShell APIs and systems integration's PSA and ITSM platforms Network monitoring tools Managed wireless technologies Backup and disaster recovery platforms Endpoint security tools Firewalls and VPN technologies Email security platforms Power BI Workflow ...

Azure, AD, Networking, Infrastrcture, PowerPlatform. Proven experience operating in complex enterprise environments Background working alongside or supporting enterprise architecture functions Solid understanding of IT service management (ITIL or similar) Experience managing and governing third-party service providers Strong grasp of change control, risk management, and governance frameworks Ability to balance ...

support organisations against demanding business SLAs. Proven experience owning operational services, incident management and service performance within complex technology environments. Strong understanding of IT service management principles, including incident, problem, change and release management. Experience supporting automation technologies such as Power Platform, RPA, Logic Apps, workflow orchestration or similar platforms. ...

Incident Management, Problem Management and Service Recovery processes. Ability to make informed decisions under pressure in time-critical situations. Experience operating within structured IT Service Management environments (ITIL). Desirable Experience Financial Services, Banking or other highly regulated industry experience. Experience working within 24/7 operational environments. Exposure ...

stakeholder communications and provide updates on change-related activities and outcomes. Required Skills & Experience Minimum 7 years of experience in Technology Change Management, IT Service Management, or a related discipline. Strong understanding of IT change governance, controls, and compliance frameworks. Experience supporting change advisory boards (CABs), governance reviews, and approval ...

knowledge of ITIL and formal Microsoft or technical certifications would be advantageous, alongside project management experience or qualifications. Exposure to security, audit, and IT service management environments would also be beneficial, as would experience working within a structured or shared services model.Ultimately, this role suits someone who takes pride ...

services with organisational needs. What you'll need to succeed Proven leadership experience across infrastructure, networking and cyber security disciplines. Strong knowledge of IT service management, operational excellence and Agile delivery approaches. Experience managing complex IT environments, budgets and technical resources. Excellent stakeholder engagement and communication skills. Ability to lead ...

within infrastructure environments. Automation and Scripting experience using PowerShell. Windows Server administration experience. Experience with software distribution tools such as MECM. Good understanding of ITSM processes and service management best practice. Experience working within highly secure environments. To apply, please send your CV by pressing the apply button. ...

Experience within a law firm or other professional services environment. Some experience or background in technical change management and control, including working within structured ITSM frameworks, such as ITIL. Prior experience using Aderant Expert or Sierra is highly advantageous, however, work with other finance systems and/or ERP platforms ...

Vault and backup solutions. Cloud security and cyber security best practices. ISO 27001 compliance, audits and security governance. Windows and Linux environments. IT service management and modern infrastructure practices including DevOps principles. It would be great if you also have experience with technologies such as GitHub, Rundeck or Ansible, alongside ...

Clearance (Essential) Windows 10/11 Microsoft 365 Active Directory Desktop & Laptop Support Hardware & Software Troubleshooting Basic Networking (LAN/WAN/TCP-IP) ITSM tools (ServiceNow preferred) Responsibilities: Device build & rollout End-user technical support IT equipment maintenance Hardware & software troubleshooting Datacentre hands & eyes support If you're interested ...