76 to 100 of 537 ITSM Jobs in the UK excluding London

problem-solving skills and attention to detail. Ability to work independently and as part of a collaborative team. Relevant certifications (e.g. Azure, Intune, O365, Sentinel, Networking). Experience with ITSM tools and frameworks (e.g., ITIL). Familiarity with managed services contracts and service level agreements (SLAs). Strong generalist knowledge across: Microsoft technologies (M365, Azure, Windows Server) Infrastructure and virtualization More ❯

one or more program/project management disciplines (PMP, PgMP, Prince2). Certified in Agile or Lean methodologies (e.g., PMI-ACP, CSM, SAFe SPC). Familiarity with ITIL/ITSM practices and enterprise portfolio governance. Experience with ALM and reporting tools such as Azure DevOps, Smartsheet, or equivalent. Proven ability to integrate Agile delivery with enterprise PMO frameworks. Strong interpersonal More ❯

/Apps & Certs solutions is a plus Skills & Competencies Oracle Cloud Financials (essential) Financial analysis, budgeting, and forecasting SQL and data reporting ITIL v3/v4 processes and structured ITSM tools Excellent problem-solving and analytical skills Strong communication and stakeholder management abilities Ability to work independently and manage multiple priorities What We Offer Opportunity to work in a dynamic More ❯

applications. Proven experience in IT support, with demonstrable work in a 3rd line or senior technical role. 3rd-level qualification in IT or Computing (advantageous). Experience using IT Service Management tools (e.g. ServiceNow). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal abilities. ITIL certification (Foundation or above) preferred. Key Responsibilities: Line management of a diverse technical More ❯

of cloud and virtualisation technologies Experience supporting Microsoft 365 and Azure. Experience with networking (LAN/WAN, VPNs, load balancers, firewalls, WiFi deployment). Familiarity with ITIL/IT Service Management practices. Skills in scripting/automation (PowerShell and/or Terraform). Understanding of security solutions Experience mentoring more junior team members Why Apply? This role offers the chance More ❯

of cloud and virtualisation technologies Experience supporting Microsoft 365 and Azure. Experience with networking (LAN/WAN, VPNs, load balancers, firewalls, WiFi deployment). Familiarity with ITIL/IT Service Management practices. Skills in scripting/automation (PowerShell and/or Terraform). Understanding of security solutions Experience mentoring more junior team members Why Apply? This role offers the chance More ❯

of cloud and virtualisation technologies Experience supporting Microsoft 365 and Azure. Experience with networking (LAN/WAN, VPNs, load balancers, firewalls, WiFi deployment). Familiarity with ITIL/IT Service Management practices. Skills in scripting/automation (PowerShell and/or Terraform). Understanding of security solutions Experience mentoring more junior team members Why Apply? This role offers the chance More ❯

of cloud and virtualisation technologies Experience supporting Microsoft 365 and Azure. Experience with networking (LAN/WAN, VPNs, load balancers, firewalls, WiFi deployment). Familiarity with ITIL/IT Service Management practices. Skills in scripting/automation (PowerShell and/or Terraform). Understanding of security solutions Experience mentoring more junior team members Why Apply? This role offers the chance More ❯

in relevant modules or system administration. Experience with large-scale system implementations, migrations, or upgrades. Exposure to other enterprise tools such as ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Terms of Appointment You must be eligible to work in the UK . You must be based in, or within easy commuting distance of, the More ❯

product, including evaluating data requirements and developing reporting and dashboards. Skills & Experience: Strong technical foundation in Workday Financials and Adaptive Planning, with configuration and delivery experience. Experience using IT service management tools (e.g., ServiceNow, Jira) and understanding of HR, reporting, and business processes. Excellent communication, analytical, and problem-solving skills, with a focus on delivering high-quality customer service. Flexible More ❯

MITRE ATT&CK mapping and detection engineering frameworks. Infrastructure-as-Code experience (Terraform, Bicep, or ARM templates). Exposure to threat hunting, vulnerability management, or integrations with ServiceNow/ITSM tools. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. More ❯

DevOps tooling ; or equivalent orchestration and automation expertise. Experience with monitoring, logging, RBAC, and Azure Policy . Agile delivery experience , including working in Sprints and Retrospectives . Familiarity with ITSM frameworks (incident, change, service request). Strong problem-solving and analytical skills . Excellent communication and organisational skills . What’s on offer: A competitive salary package with flexibility to More ❯

DevOps tooling ; or equivalent orchestration and automation expertise. Experience with monitoring, logging, RBAC, and Azure Policy . Agile delivery experience , including working in Sprints and Retrospectives . Familiarity with ITSM frameworks (incident, change, service request). Strong problem-solving and analytical skills . Excellent communication and organisational skills . What’s on offer: A competitive salary package with flexibility to More ❯

DevOps tooling ; or equivalent orchestration and automation expertise. Experience with monitoring, logging, RBAC, and Azure Policy . Agile delivery experience , including working in Sprints and Retrospectives . Familiarity with ITSM frameworks (incident, change, service request). Strong problem-solving and analytical skills . Excellent communication and organisational skills . What’s on offer: A competitive salary package with flexibility to More ❯

Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change Management Ability to More ❯

Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change Management Ability to More ❯

networking fundamentals is desirable. Role Responsibilities: Provide support for IT incidents and service requests, including hardware,software, network issues, and to manage and document these requests usingour Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provideoptimal solutions. Troubleshoot and resolve IT issues promptly, minimizing disruption to businessoperations. Deliver a highly available and well-managed IT More ❯

years’ experience in enterprise application support or IT operations within a law firm Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance More ❯

Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change Management Ability to More ❯

Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change Management Ability to More ❯

Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change Management Ability to More ❯

Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change Management Ability to More ❯

experience MSP experience required Proven experience managing IT service delivery or infrastructure projects in a managed services environment. Hands-on expertise with Microsoft 365, Intune, and Azure. Familiarity with ITSM platforms (e.g., Halo) and network/security practices. Strong understanding of ITIL, SLAs, and service desk operations. Commercial awareness with experience in ROI, business cases, and benefit realisation. Excellent communication More ❯

modify, and disable user accounts in Active Directory, Entra ID (Azure AD), and Microsoft 365 Manage group memberships and permissions following company policies Update and close tickets in the ITSM tool, keeping records clear and consistent Support the team with security controls such as MFA and SSO Follow standard processes to maintain compliance and data accuracy Key Requirements of the More ❯

modify, and disable user accounts in Active Directory, Entra ID (Azure AD), and Microsoft 365 Manage group memberships and permissions following company policies Update and close tickets in the ITSM tool, keeping records clear and consistent Support the team with security controls such as MFA and SSO Follow standard processes to maintain compliance and data accuracy Key Requirements of the More ❯