226 to 250 of 299 Incident Management Jobs in the UK excluding London

customer requirements, influence feature roadmaps, and ensure high-impact issues are prioritized and resolved. Operational Support: Participate in production launches and apply industry-leading incident management practices to maintain reliability and uptime. Continuous Improvement: Drive architectural reviews, discovery sessions, and operational governance to ensure customer environments remain secure … deployment models. Hands-on experience with Oracle Cloud Infrastructure (OCI) or comparable cloud platforms (AWS, Azure, GCP). Soft Skills: Excellent communication and stakeholder management skills; ability to engage confidently with senior technical and business leaders. Education: Bachelor's or Master's degree in Computer Science, Engineering ...

customer requirements, influence feature roadmaps, and ensure high-impact issues are prioritized and resolved. Operational Support: Participate in production launches and apply industry-leading incident management practices to maintain reliability and uptime. Continuous Improvement: Drive architectural reviews, discovery sessions, and operational governance to ensure customer environments remain secure … deployment models. Hands-on experience with Oracle Cloud Infrastructure (OCI) or comparable cloud platforms (AWS, Azure, GCP). Soft Skills: Excellent communication and stakeholder management skills; ability to engage confidently with senior technical and business leaders. Education: Bachelor's or Master's degree in Computer Science, Engineering ...

customer requirements, influence feature roadmaps, and ensure high-impact issues are prioritized and resolved. Operational Support: Participate in production launches and apply industry-leading incident management practices to maintain reliability and uptime. Continuous Improvement: Drive architectural reviews, discovery sessions, and operational governance to ensure customer environments remain secure … deployment models. Hands-on experience with Oracle Cloud Infrastructure (OCI) or comparable cloud platforms (AWS, Azure, GCP). Soft Skills: Excellent communication and stakeholder management skills; ability to engage confidently with senior technical and business leaders. Education: Bachelor's or Master's degree in Computer Science, Engineering ...

customer requirements, influence feature roadmaps, and ensure high-impact issues are prioritized and resolved. Operational Support: Participate in production launches and apply industry-leading incident management practices to maintain reliability and uptime. Continuous Improvement: Drive architectural reviews, discovery sessions, and operational governance to ensure customer environments remain secure … deployment models. Hands-on experience with Oracle Cloud Infrastructure (OCI) or comparable cloud platforms (AWS, Azure, GCP). Soft Skills: Excellent communication and stakeholder management skills; ability to engage confidently with senior technical and business leaders. Education: Bachelor's or Master's degree in Computer Science, Engineering ...

customer requirements, influence feature roadmaps, and ensure high-impact issues are prioritized and resolved. Operational Support: Participate in production launches and apply industry-leading incident management practices to maintain reliability and uptime. Continuous Improvement: Drive architectural reviews, discovery sessions, and operational governance to ensure customer environments remain secure … deployment models. Hands-on experience with Oracle Cloud Infrastructure (OCI) or comparable cloud platforms (AWS, Azure, GCP). Soft Skills: Excellent communication and stakeholder management skills; ability to engage confidently with senior technical and business leaders. Education: Bachelor's or Master's degree in Computer Science, Engineering ...

customer requirements, influence feature roadmaps, and ensure high-impact issues are prioritized and resolved. Operational Support: Participate in production launches and apply industry-leading incident management practices to maintain reliability and uptime. Continuous Improvement: Drive architectural reviews, discovery sessions, and operational governance to ensure customer environments remain secure … deployment models. Hands-on experience with Oracle Cloud Infrastructure (OCI) or comparable cloud platforms (AWS, Azure, GCP). Soft Skills: Excellent communication and stakeholder management skills; ability to engage confidently with senior technical and business leaders. Education: Bachelor's or Master's degree in Computer Science, Engineering ...

services. Diagnose and resolve incidents affecting servers, virtual environments, and core business applications. Monitor system health and performance to ensure maximum uptime and fast incident response. Support and maintain environments hosting high-traffic web and e-commerce systems. Administer and configure Windows Server , IIS , and Network Load Balancing … thousands of concurrent users. Proven ability to troubleshoot complex infrastructure issues and quickly adapt to new technologies. Familiarity with PowerShell scripting , monitoring tools , and incident management processes is an advantage. ...

physical and cloud environments, managing everything from servers and networks to storage and endpoint solutions. You’ll lead on project workstreams, contribute to critical incident management, and be a go-to expert for more complex technical challenges. Your insight and experience will help shape the way we deliver … have hands-on experience managing cloud and hybrid systems, networks, storage and virtualised platforms, alongside solid knowledge of Microsoft 365, Azure, and endpoint management tools such as Intune. If you're passionate about technology, thrive in collaborative environments and enjoy seeing the tangible impact of your work, this ...

Excellence Establish fit-for-purpose Platform engineering, observability principles and implementation Drive zero downtime principles and mechanisms in releases and adherence of SLAs for incident management Cross-Functional Collaboration Work closely with product managers, designers, and other stakeholders. Communicate technical constraints, trade-offs, and opportunities in business terms. … Analysis, and technical negotiations with customers. Ability to build and improve CI/CD pipelines to ensure rapid and reliable software delivery. People & Stakeholder Management Ability to mentor and coach engineers to reach their full potential. Ability to communicate, negotiate, and influence both business and engineering stakeholders, adapting communication ...

logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows ...

Helpdesk" service. About the Role You will contribute to the day-to-day delivery and support of a wide range of ICT services, including incident management, service requests, and first-stage problem resolution. Working closely with colleagues across IT Services, you'll help ensure users have an excellent ...

Hyper-V Cloud Services: Proficiency with Office 365 and Microsoft Azure platforms Infrastructure Projects: Proven track record in delivering server and network installation projects Incident Management: Ability to make quick, effective technical decisions during critical incidents 3rd Line Support Engineer , Azure, Windows Server, Office 365, Hyper-V, Network ...

project work and tracking tasks in Jira Troubleshooting technical failures and responding to security incidents Providing occasional out-of-hours support for updates and incident management Monitor and manage ServiceNow queues About You Proven experience with Microsoft Entra ID and Microsoft Purview (especially DLP) Strong communication skills with ...

Technology Mastery: Deepen your knowledge across a massive range of vendor technologies, including the latest in SD-WAN, VoIP, and Data Centre environments. Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer ...

Technology Mastery: Deepen your knowledge across a massive range of vendor technologies, including the latest in SD-WAN, VoIP, and Data Centre environments. Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer ...

customers right through to colleagues 5. Provide mentorship to 1st line and peers Essential Skills Troubleshooting Customer Service Network Configuration Technical Documentation Incident Management What we would like to see on your CV 1. At least 1.5 years’ experience troubleshooting Cisco collaboration products 2. Experience working with ...

Netcool Solution Architect will play a critical role in defining and implementing advanced OSS architecture solutions to support service assurance, automation, and network management initiatives. This position demands a seasoned professional with deep expertise in IBM Netcool and a comprehensive understanding of the OSS domain, ensuring seamless integration, high … including OMNIbus, Impact, NOI, Agile Service Manager, and Precision. Oversee the integration of OSS domains such as Service Fulfilment, Assurance, Automation, Cloud Telco, Network Management, and COTS products. Drive architecture governance and standardization, aligning regional OSS stacks into a harmonized global landscape. Collaborate with cross-functional teams to identify ...

clients and internal project managers. Responsible for delivering CE, CE+ audits, remediations and certification Lead and support the implementation of security controls, monitoring, and incident response processes. Conduct/facilitate vulnerability assessments, penetration testing, and risk analysis to identify and remediate threats. Maintain and improve security documentation, including policies … procedures, and incident reports. Be part of a team that manages security patching policies and updates Provide technical guidance and training to end users and internal teams on security best practices. Support the installation and configuration of security software and hardware, including firewalls, endpoint protection, and SIEM tools. Ensure ...

What you’ll be doing Operational Security: Operate efficiently within a 24/7 Security Operations Centre, ensuring continuous real-time monitoring and rapid incident response to safeguard operational continuity. Evaluate and address physical security concerns by analysing environmental metrics and implementing measures to support operational security. Support … network analysis to uncover indicators of system compromise, unauthorised access, or malicious activity. Essential Skills Intrusion Detection & Analysis Technical Reporting Security Assessment Access Control Incident management What we'd like to see on your CV Experience working in a Security Operations Centre (SOC), with knowledge of attack vectors ...

achieve our high ambitions. We are seeking a driven technical leader to join the unit. This role will specialise in system administration and server management with a curious approach towards automation. Candidates will be required to leverage their expertise in system administration and use software to transform … network principles to troubleshoot network faults within our systems and look at how you can optimise performance and enhance security across our infrastructure. Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing third line technical resolution covering an extensive range of technologies. Customer ...

achieve our high ambitions. We are seeking a driven technical leader to join the unit. This role will specialise in system administration and server management with a curious approach towards automation. Candidates will be required to leverage their expertise in system administration and use software to transform … network principles to troubleshoot network faults within our systems and look at how you can optimise performance and enhance security across our infrastructure. Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing third line technical resolution covering an extensive range of technologies. Customer ...

Desk Team * Set up and configure Local Area Networks (LANs), including hardware deployment and support * Coordinate with third-party MSPs for network and infrastructure management * Manage firewall operations and connectivity with ISPs * Oversee network IP addressing and VPN setups * Support business continuity through proactive incident management * Rapid … technical support and mentoring * Maintain server rooms and ensure operational efficiency * Develop and implement business processes and documentation Requirements: * Strong knowledge of Azure infrastructure management * Strong in network protocols (TCP/IP, DHCP, DNS, etc.), ideally candidates must hold a CCNA/CCNP etc. * Experience with FortiGate Firewalls ...

SysOps to secure infrastructure and networks Deliver cyber security training and internal awareness programmes Support client DPIA requirements and external stakeholder requests Manage risk, incident response, and vendor security Coordinate penetration testing and OWASP activities What You Bring Strong understanding of GDPR and data protection Solid knowledge … communication and stakeholder influencing skills Experience delivering security awareness and training Strong organisational skills and ability to manage multiple projects Experience in risk and incident management What’s in It for You 25 days holiday + bank holidays Pension & health scheme Death in service benefit Flexible start times ...

with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. … well as overseeing their second-level support responsibilities. You'll handle a dynamic team, foster meaningful connections with prestigious banking clients, and keep our incident backlog organized and under control. This role offers you a chance to collaborate with a range of stakeholders, gaining valuable insights and experiences with ...

design and develop a Kubernetes managed service for telco functions within a high security private cloud environment. Automation: Automating cluster deployment, scaling, and management using infrastructure as code (IaC) and container orchestration tools. Collaborating with development teams on infrastructure deployment best practices, encompassing CI/CD pipelines and related … frameworks such as Terraform, Jenkins, and Ansible. Operations: Utilising a DevOps approach, providing documentation and incident escalation support to operations teams to facilitate brilliant in life service and incident management of the Kubernetes managed service. Integration: Building a deep understanding of varied software spanning security, logging, monitoring ...