226 to 250 of 254 Incident Management Jobs in the UK excluding London

is accurate in all business cases for Central Operations initiatives. Responsible for own development and support others to maximise potential. Job Specific Responsibilities: Responsible for end user supports and management of incidents raised via the incident management system (Service Now) Support Central Operations Project Managers at the initiation,definition, testing and implementation of Systems & Technology projects Supporting More ❯

therefore improving overall application performance and availability. Perform systems administration activities to ensure the smooth operation of applications across multiple platforms Coordinate and communicate with impacted stakeholders as per incident management process. Demonstrate ownership of events and incidents through to restoration Perform daily shift handovers to peers and management across multiple geographies. Support maintenance activities which impact More ❯

safety, accountability, and continuous improvement. Maintenance & Shutdown Planning - Plan and execute mechanical maintenance and shutdowns with minimal disruption. Develop innovative, cost-effective strategies in collaboration with site teams. Risk & Incident Management - Identify and control mechanical risks, lead on breakdowns and incidents, and support site safety as part of the emergency response rota. What You'll Bring Degree in … faith room Join Us At Solenis, we're proud of our purpose-driven culture and our commitment to innovation and sustainability. If you're ready to take your account management career to the next level while making a positive environmental impact, we'd love to hear from you. We understand that not every candidate will possess every desired qualification More ❯

support users with how-to questions. Support internal reviews to identify and enable opportunities for continuous improvement and reducing toil . Follow documented runbooks and procedures for high-priority incident management for potential UK critical workloads . show more show less Qualifications The following skills and experience are essential for this role: Experience in working with computer systems More ❯

macOS or Windows is a must. Adept at coping in a technically complex and fast-changing environment An interest in and suitable understanding of Starling's technology. Exposure to incident management processes is beneficial. Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees More ❯

platform and associated applications and underpinning processes are monitored and optimised for efficient operation within the squad. Integration with our alerting systems for the respective platform to facilitate effective incident management. Tool Development: Build tools aligned with the relevant framework and strategy to support the platform. Security and Compliance: Threat modelling and risk assessments. Continuous Improvement: Leverage test automation More ❯

to internal application support. The Software Operations Lead will collaborate closely with the development leads, and will focus on the effective coordination of developer resources and day-to-day incident and task management across a suite of internally developed systems. Key Responsibilities of the Software Operations Lead: Take operational ownership of support tickets, bug reports and incident … of ongoing issues, priorities and timeframes. Excellent communication and coordination skills, with the ability to liaise confidently with both technical staff and non-technical stakeholders. Experience in service desk management, technical coordination or incident management roles would be considered relevant, particularly where there is crossover with software or application environments. To discuss this exciting opportunity in more More ❯

impacts. Manage and communicate changes to the on-prem corporate network infrastructure, ensuring clear communication of potential business impacts. Act as the technical SME for the network infrastructure, supporting incident, problem, and major incident management processes. Ensure capacity management of the network infrastructure, proactively identifying potential future issues and formulating mitigation strategies. Support and promote an … across multiple sites, ensuring the secure, resilient, and reliable operation of our corporate communications infrastructure. Qualifications and Experience: Proven experience managing communication networks with technical proficiency in: IP network management Extreme LAN switches and configuration Multi-vendor, multi-technology IP network design TCP/IP and routing protocols Cisco Viptela SDWAN LAN resilience technologies (SPBM, HSRP/VRRP) ITIL More ❯

impacts. Manage and communicate changes to the on-prem corporate network infrastructure, ensuring clear communication of potential business impacts. Act as the technical SME for the network infrastructure, supporting incident, problem, and major incident management processes. Ensure capacity management of the network infrastructure, proactively identifying potential future issues and formulating mitigation strategies. Support and promote an … across multiple sites, ensuring the secure, resilient, and reliable operation of our corporate communications infrastructure. Qualifications and Experience: Proven experience managing communication networks with technical proficiency in: IP network management Extreme LAN switches and configuration Multi-vendor, multi-technology IP network design TCP/IP and routing protocols Cisco Viptela SDWAN LAN resilience technologies (SPBM, HSRP/VRRP) ITIL More ❯

Production, Oracle HCM based system, which includes numerous interfaces, modules and processes critical to maintaining service stability. The role requires expertise in using monitoring tools such as Business Service Management (BSM) to identify and flag events that may impact the live service, ensuring compliance with stringent KPIs and SLAs. Key Responsibilities * System Monitoring: Continuously monitor Oracle HCM production services … using tools like BSM to detect failed or slow processes, database events, and other anomalies that could affect system performance or stability. * Incident Management: Identify, escalate, and coordinate resolution for potential issues impacting SLAs, including database errors, process delays, or system outages. * Performance Analysis: Analyse system performance metrics and proactively address areas of concern to prevent disruptions in … and implement improvements to monitoring processes and tools to enhance efficiency and reliability. * Training & Support: Provide guidance and training to team members on monitoring tools and best practices for incident management. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as More ❯

enjoys working with cutting-edge networking technologies, supporting critical operations that underpin some of the UK's most important communications infrastructure. In this role, you will take ownership of incident management, network monitoring, and technical troubleshooting across a multi-vendor environment. You'll support service continuity and performance by diagnosing faults, escalating where necessary, and liaising with both … JNCIA, or equivalent) Familiar with WAN technologies, troubleshooting Cisco/Juniper/Huawei networks Understanding of IP, OSPF, BGP, MPLS and SD-WAN (Fortinet) Familiar with ITIL processes for incident and change management More ❯

will be required to champion compliance, at all levels across the organisation. Reporting to the Compliance and Data Protection Manager the remit of the role includes: Data Protection - Data incident management, impact assessments, Training, audits, compliance and support to Data Champions. FOI Requests - supporting SLT and collating information. Policy register - working with the SLT to ensure Policy Register … updates on Web content and provide termly updates and training where required. Experience required Graduate level or with commensurate experience GDPR, working knowledge and practical implementation Experience in Educational Management, compliance and/or data protection Good working knowledge of Microsoft 365 This is a fantastic organisation, making a difference to the outcomes for disadvantaged children across London. An More ❯

ISO/IEC 27001 , ISO/IEC 42001 and Cyber Essentials PLUS standards. In this role you will be responsible for maintaining, auditing, and continuously improving their Information Security Management System (ISMS), overseeing compliance initiatives, coordinating with internal teams, and ensuring the organization remains audit-ready. Additionally you will be implementing (alongside the technical and sales team) a Compliance … helping customer maintain their ISO Certifications. Key Responsibilities: Instrumental in the building of a new Team to deliver CaaS and supporting services. Develop, implement, and maintain the Information Security Management System (ISMS) aligned with ISO/IEC 27001 and Cyber Essentials PLUS standards. Lead internal audits, gap assessments, and risk assessments for ISO 27001 and Cyber Essentials PLUS. Coordinate … audits and certifications, including liaison with third-party auditors. Maintain the Statement of Applicability (SoA) , Risk Treatment Plans , and supporting documentation. Identify compliance gaps and lead remediation activities. Oversee incident management, business continuity, and data protection processes as part of ISMS requirements. Stay current on changes to ISO 27001 and Cyber Essentials PLUS frameworks, regulatory expectations, and cybersecurity More ❯

ISO/IEC 27001 , ISO/IEC 42001 and Cyber Essentials PLUS standards. In this role you will be responsible for maintaining, auditing, and continuously improving their Information Security Management System (ISMS), overseeing compliance initiatives, coordinating with internal teams, and ensuring the organization remains audit-ready. Additionally you will be implementing (alongside the technical and sales team) a Compliance … helping customer maintain their ISO Certifications. Key Responsibilities: Instrumental in the building of a new Team to deliver CaaS and supporting services. Develop, implement, and maintain the Information Security Management System (ISMS) aligned with ISO/IEC 27001 and Cyber Essentials PLUS standards. Lead internal audits, gap assessments, and risk assessments for ISO 27001 and Cyber Essentials PLUS. Coordinate … audits and certifications, including liaison with third-party auditors. Maintain the Statement of Applicability (SoA) , Risk Treatment Plans , and supporting documentation. Identify compliance gaps and lead remediation activities. Oversee incident management, business continuity, and data protection processes as part of ISMS requirements. Stay current on changes to ISO 27001 and Cyber Essentials PLUS frameworks, regulatory expectations, and cybersecurity More ❯

web apps and infrastructure. Support staff with security awareness training and track completion. Respond to security incidents effectively. Requirements: Proven experience in multiple cybersecurity areas: risk, compliance, vulnerability, and incident management. Solid understanding of InfoSec standards and practices, especially ISO27001. Good grasp of IT systems and architecture, with the ability to liaise effectively with technical teams. Excellent documentation, analytical … and presentation abilities. Self-motivated and able to work independently. Ideally holding certifications such as CompTIA Security+, CEH, or ISO27001 Lead Implementer. Experience engaging with senior management and building strong relationships. Hands-on experience managing security incidents. Familiarity with penetration testing and vulnerability management tools. Benefits: Salary up to £50.000/annum, depending on experience. Excellent range of More ❯

and external customer solutions, all while ensuring systems remain secure, stable, and optimised . From hands-on firewall configuration and firmware upgrades to ISO 27001 compliance checks and post-incident root cause analysis, this is a varied role for someone who thrives on ownership and operational excellence. What You’ll Be Doing Delivering changes to cloud and on-prem … and operational runbooks On-call support (every other week) for network-related incidents Visiting client sites or HQ (Surrey) as needed for projects or planning Participating in change and incident management routines What You’ll Need 5+ years in a hands-on network engineering role Fortinet or Cisco certification (e.g. NSE or CCNA/CCNP) Proven experience with More ❯

Risk team that provides expert risk assessments, analysis and advice to clients within the Defence Sector. Day-to-day, you'll be a key stakeholder in the Security Risk Management process, working closely with our clients to identify and respond to cyber threats and security risks. Your responsibilities will include: Leading cyber security consultancy with key customers at a … Monitoring and reporting on system security requirements and vulnerabilities, escalating unresolved vulnerabilities when appropriate Managing the effective coordination of all security-related activities, including but not limited to, queries, incident management, document reviews and testing Modelling Cyber security risks using established and novel frameworks Essential experience of the Principal Cyber Security Consultant: In-depth knowledge of MoD Security … compelling cases and oversee creation of cyber security strategies in business and operational contexts Comprehensive knowledge of UK Defence deployed network architectures with an understanding of proactive security risk management Essential qualifications for the Principal Cyber Security Consultant: We value difference and we don't have a fixed idea when it comes to background or education, provided you can More ❯

timely response to any queries that cannot be resolved immediately. Any other ad-hoc administrational tasks required by the Head of IT & Security, Deputy Head of IT & Security, Security & Incident Management Executive, and operational delivery teams What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule … access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to More ❯

this position. Key responsibilities of the role: Lead on troubleshooting iTrent system issues and responding to customer enquiries, ensuring all actions and outcomes are documented in line with agreed incident management procedures Develop reports using a range of data extraction and report-writing tools to support HR and business operations Provide ongoing support for key system interfaces within More ❯

be required to assist in occasional System repair activities - Working with the central Service desk Team coordinate all planned maintenance tasks within the work schedule driven from the central incident management tool - Take responsibility for the maintenance and security of the vehicle, tools, equipment and spare assets entrusted to their care by the Company - Organise and coordinate activities More ❯

that the Data Center is operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical Operations Site Team, ensuring that all reactive and planned maintenance tasks are delivered to agreed timelines and SLAs/KPIs with full utilization … necessary. Manage planned and reactive maintenance tasks on building services infrastructure, ensuring compliance with CMMS systems and operational procedures. Monitor SLA compliance, communicate effectively with client representatives, and facilitate incident management processes. Provide support to Data Center and Site Management teams, including communication assistance, technical information provision, and holiday/sickness coverage coordination. Ensure adherence to safety … standards on-site. Lead response to building services infrastructure issues, collaborating with Site Engineers, and escalating to third-party specialist contractors where specialist knowledge and skills are required Coordinate incident management, maintaining & issuing incident reports using CMMS systems. Operate within defined Service Operations processes and work within site-specific standard operating procedures. Undertake duties as required as More ❯

that the Data Center is operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical Operations Site Team, ensuring that all reactive and planned maintenance tasks are delivered to agreed timelines and SLAs/KPIs with full utilization … necessary. Manage planned and reactive maintenance tasks on building services infrastructure, ensuring compliance with CMMS systems and operational procedures. Monitor SLA compliance, communicate effectively with client representatives, and facilitate incident management processes. Provide support to Data Center and Site Management teams, including communication assistance, technical information provision, and holiday/sickness coverage coordination. Ensure adherence to safety … standards on-site. Lead response to building services infrastructure issues, collaborating with Site Engineers, and escalating to third-party specialist contractors where specialist knowledge and skills are required Coordinate incident management, maintaining & issuing incident reports using CMMS systems. Operate within defined Service Operations processes and work within site-specific standard operating procedures. Undertake duties as required as More ❯

that the Data Center is operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical Operations Site Team, ensuring that all reactive and planned maintenance tasks are delivered to agreed timelines and SLAs/KPIs with full utilization … necessary. Manage planned and reactive maintenance tasks on building services infrastructure, ensuring compliance with CMMS systems and operational procedures. Monitor SLA compliance, communicate effectively with client representatives, and facilitate incident management processes. Provide support to Data Center and Site Management teams, including communication assistance, technical information provision, and holiday/sickness coverage coordination. Ensure adherence to safety … standards on-site. Lead response to building services infrastructure issues, collaborating with Site Engineers, and escalating to third-party specialist contractors where specialist knowledge and skills are required Coordinate incident management, maintaining & issuing incident reports using CMMS systems. Operate within defined Service Operations processes and work within site-specific standard operating procedures. Undertake duties as required as More ❯

be successful as an IMS Systems Programmer at this level , you should have experience with: Configuring and managing IMS in a parallel Sysplex environment. Deep understanding of IMS software management concepts including SMP Strong Z/OS skills in JCL/TWS/REXX/RACF Some other highly valued skills may include: Assembler IMS connect knowledge IMS mACB … is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification … of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce More ❯

and reactive work to SLA Identifying faults and accurately diagnosing root causes Monitoring and maintaining equipment performance to ensure correct operation of the critical services of the Data Centers Management of Site permit process Assisting with incident management and subsequent investigation to establish root cause Supporting the Shift Engineering Teams to ensure correct operation of the critical More ❯