Our client, a leading company in the retail industry, is currently seeking a ServiceNow Performance Analyst to join their team on a contract basis. This role focuses on enhancing IT service management within the organisation. Key Responsibilities: Utilising ServiceNow for performance analysis and reporting Creating detailed reports to support performance improvement initiatives Liaising with internal stakeholders to … gather requirements and provide insights Monitoring and analysing service performancemetrics to identify areas for improvement Providing actionable recommendations to optimise IT service management processes Collaborating with IT teams to implement performance enhancements Job Requirements: Experience in IT service management using ServiceNow Strong analytical skills and ability to create comprehensive reports Effective communication and stakeholder management abilities … Understanding of performancemetrics and improvement strategies Ability to work independently and as part of a team Sound problem-solving skills and attention to detail Benefits: Opportunity to work with a leading retailer Engaging contract position with potential for professional growth Exposure to a dynamic and fast-paced work environment Collaborative team culture with supportive colleagues If you More ❯
that align with business goals. Monitor progress, manage risks, and proactively address roadblocks to ensure smooth delivery. Work with the Product Analyst and customer success teams to analyse product performancemetrics and identify opportunities for improvement and drive optimisation initiatives. Monitor key product performancemetrics to evaluate success and identify improvement areas. Act as a key More ❯
includes configuring SAP modules, customizing functionalities, and designing processes that align with business goals while adhering to best practices. Support and Maintenance: implementing enhancements or updates to optimize system performance and usability for P2P (Procure to Pay), S2C (Sales to Cash), R2R (Record to Report) and H2R (Hire to Retire) modules. Typical duties include (but are not limited to … lifecycle, from concept to release, working closely with engineering teams to define technical requirements, address implementation challenges, and maintain product integrity throughout the process. Monitor project progress, track key metrics, and implement mitigation strategies to ensure timely delivery of high-quality products and applications. Facilitate transparent communication channels with internal and external stakeholders to keep all parties informed and … engaged. Present product plans, status updates, and performancemetrics to leadership and other relevant forums, ensuring alignment with strategic priorities and organisational goals. Solicit and incorporate feedback from customers, partners, and end-users to validate assumptions and drive product innovation. Foster a culture of collaboration where ideas flow freely and collective problem-solving leads to innovative solutions. Build More ❯
management space, are seeking a Data Coordinator to integrate in to their head office team. Job Purpose: The data coordinator will be tasked with the preparation of business reporting metrics, ensuring quality of data collection combined with Power BI tool (training will be provided). The successful candidate will also produce ongoing performancemetrics and presenting these … times and comply with Company HR policies and guidelines. Own and display company values and behaviours, respect and value others and work as one team. Preparation of business reporting metrics, ensuring quality of data collection combined with Power BI tool (training will be provided) Effectively manage self in order to prioritise workloads in order to achieve individual and team … objectives. Cleansing supplier imports and issue to BSA teams for review Providing operations teams with regular material spend reports Produce ongoing performancemetrics and presenting these to accounts managers Knowledge, Skills and Abilities: Soft & Stakeholder Skills Communication: Ability to translate complex data into insights for non-technical stakeholders (e.g. service managers, finance, sales). Problem-solving: Investigating data More ❯
and remote systems, enable better-informed decisions, increase efficiencies, and create a safer environment for patients. Responsibilities: The Senior Quality Assurance Engineer shall provide leadership and support for QMS performance in many facets of business operations: Design Control - To ensure the release of safe, effective and compliant medical devices, the Sr. Quality Assurance Engineer shall provide Quality System Design … material handling, inspection, and finished goods handling. Material Review Board - The Sr. Quality Assurance Engineer shall facilitate efficient and effective processing of Nonconforming Material Reports and Rework Orders. Process performancemetrics shall be captured, monitored, and reported to ensure timely and effective MRB throughput and minimized quarantine back log. Installation and Service - The Sr. Quality Assurance Engineer shall … ensure that post-market activities ensure intended device performance. Service and support activities must be adequately documented, attention escalated to facilitate defect handling, and product performance and performance trends assessed to understand and drive improvement opportunities Installation and Service - The Sr. Quality Assurance Engineer shall ensure that post-market activities ensure intended device performance. Service and support activities More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
trends Presenting designs through storytelling, advocating a client-first mindset to senior stakeholders and influencing high-level decisions Partnering with researchers and product leads to analyse user feedback and metrics, validate and iterate solutions to inform design direction Setting the bar for design standards across the team, embedding best practices, user-centred thinking and empathy Mentoring junior researchers and … end design, interaction modeling, microcopy, and visual design Strong attention to detail and user empathy balanced with business and technical feasibility Good understanding of usability, accessibility, user psychology, and performancemetrics Experience collaborating with and influencing C-suite or senior leadership Strong communication, facilitation, and storytelling skills Experience mentoring and nurturing a team of designers and contributing to … in Product Design, UX/UI Design or related field Experience working in enterprise or multi-platform (web, mobile, service) environments Good knowledge of accessibility, inclusive design, user psychology, performancemetrics and latest industry trends Working schedule This role is based in our Bristol head office (BS1 5HL) and we offer a hybrid working pattern, with a minimum More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
to-end design, interaction modelling, microcopy, and visual design Systems thinker with a track record of improving and scaling design maturity Deep understanding of usability, accessibility, user psychology, and performancemetrics Experience collaborating with and influencing C-suite or senior leadership Deep understanding of product development processes, design thinking, and agile methodologies Strong communication, facilitation, and storytelling skills … in Product Design, UX/UI Design or related field Experience working in enterprise or multi-platform (web, mobile, service) environments Good knowledge of accessibility, inclusive design, user psychology, performancemetrics and latest industry trends Interview process The interview process for this role will include one stage with a task. Working Schedule This role is based in our More ❯
Employment Type: Permanent, Part Time, Work From Home
newport, wales, united kingdom Hybrid / WFH Options
Hargreaves Lansdown
to-end design, interaction modelling, microcopy, and visual design Systems thinker with a track record of improving and scaling design maturity Deep understanding of usability, accessibility, user psychology, and performancemetrics Experience collaborating with and influencing C-suite or senior leadership Deep understanding of product development processes, design thinking, and agile methodologies Strong communication, facilitation, and storytelling skills … in Product Design, UX/UI Design or related field Experience working in enterprise or multi-platform (web, mobile, service) environments Good knowledge of accessibility, inclusive design, user psychology, performancemetrics and latest industry trends Interview process The interview process for this role will include one stage with a task. Working Schedule This role is based in our More ❯
bristol, south west england, united kingdom Hybrid / WFH Options
Hargreaves Lansdown
to-end design, interaction modelling, microcopy, and visual design Systems thinker with a track record of improving and scaling design maturity Deep understanding of usability, accessibility, user psychology, and performancemetrics Experience collaborating with and influencing C-suite or senior leadership Deep understanding of product development processes, design thinking, and agile methodologies Strong communication, facilitation, and storytelling skills … in Product Design, UX/UI Design or related field Experience working in enterprise or multi-platform (web, mobile, service) environments Good knowledge of accessibility, inclusive design, user psychology, performancemetrics and latest industry trends Interview process The interview process for this role will include one stage with a task. Working Schedule This role is based in our More ❯
bath, south west england, united kingdom Hybrid / WFH Options
Hargreaves Lansdown
to-end design, interaction modelling, microcopy, and visual design Systems thinker with a track record of improving and scaling design maturity Deep understanding of usability, accessibility, user psychology, and performancemetrics Experience collaborating with and influencing C-suite or senior leadership Deep understanding of product development processes, design thinking, and agile methodologies Strong communication, facilitation, and storytelling skills … in Product Design, UX/UI Design or related field Experience working in enterprise or multi-platform (web, mobile, service) environments Good knowledge of accessibility, inclusive design, user psychology, performancemetrics and latest industry trends Interview process The interview process for this role will include one stage with a task. Working Schedule This role is based in our More ❯
bradley stoke, south west england, united kingdom Hybrid / WFH Options
Hargreaves Lansdown
to-end design, interaction modelling, microcopy, and visual design Systems thinker with a track record of improving and scaling design maturity Deep understanding of usability, accessibility, user psychology, and performancemetrics Experience collaborating with and influencing C-suite or senior leadership Deep understanding of product development processes, design thinking, and agile methodologies Strong communication, facilitation, and storytelling skills … in Product Design, UX/UI Design or related field Experience working in enterprise or multi-platform (web, mobile, service) environments Good knowledge of accessibility, inclusive design, user psychology, performancemetrics and latest industry trends Interview process The interview process for this role will include one stage with a task. Working Schedule This role is based in our More ❯
and maintenance activities on battery energy storage sites across the country. Responsibilities include managing O&M activities on site, mentoring engineers, organising schedules and call-out rotas, monitor site performancemetrics, and ensuring H&S is adhered to. This is also a hands-on role where you will be required to carry out some planned and reactive maintenance … O&M activities for utility-scale BESS projects *Supervise engineers when on site ensuring high quality of work *Organise engineering schedule and on-call rota *Monitor and analyse site performancemetrics *Manage client/stakeholder relationships, acting as technical liaison *Carry out O&M activities when required *Nationwide and International travel, on-call work and stayaways required The More ❯
and maintenance activities on battery energy storage sites across the country. Responsibilities include managing O&M activities on site, mentoring engineers, organising schedules and call-out rotas, monitor site performancemetrics, and ensuring H&S is adhered to. This is also a hands-on role where you will be required to carry out some planned and reactive maintenance … O&M activities for utility-scale BESS projects *Supervise engineers when on site ensuring high quality of work *Organise engineering schedule and on-call rota *Monitor and analyse site performancemetrics *Manage client/stakeholder relationships, acting as technical liaison *Carry out O&M activities when required *Nationwide and International travel, on-call work and stayaways required The More ❯
and maintenance activities on battery energy storage sites across the country. Responsibilities include managing O&M activities on site, mentoring engineers, organising schedules and call-out rotas, monitor site performancemetrics, and ensuring H&S is adhered to. This is also a hands-on role where you will be required to carry out some planned and reactive maintenance … O&M activities for utility-scale BESS projects *Supervise engineers when on site ensuring high quality of work *Organise engineering schedule and on-call rota *Monitor and analyse site performancemetrics *Manage client/stakeholder relationships, acting as technical liaison *Carry out O&M activities when required *Nationwide and International travel, on-call work and stayaways required The More ❯
received from non-TEWV employees will not be considered. This is an exciting opportunity (fixed term - 18 months) for a self-motivated individual to join the Business Intelligence Integrated Performance team within Digital and Data Services. The Integrated Performance team support clinical and business decision making using data analytics presented in meaningful and interactive ways. The team provide … offer sponsorship for this particular role. Main duties of the job The Junior Business Intelligence Developerpost holder will work to support and develop the IBM Cognos dashboards and SQL metrics used by the Performance department and managers throughout the Trust ensuring the Trust's information reporting obligations to the Department of Health, NHS Digital, NHS England and Commissioners … our region. We connect with our communities and partners to get mental health care right, in areas that really need it. Job description Job responsibilities Working alongside the Integrated Performance team manager the post holder will support in the maintenance and creation of the IBM Cognos dashboards used to view the Integrated Performancemetrics used across the More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Virgin Money
key in the BAU function of our business, as well as provide the clarity that enables sustainable delivery against our strategic ambitions across a multi-site, regulated environment. The Performance Insights & Optimisation Lead sits within the Resource Planning, Optimisation & Operational Excellence centre within our refreshed Shared Service capability and supports the broader team in enabling consistent and more efficient … and effective operations. What you'll be doing Own the analysis of operational and performance data to generate insights that inform decision-making and service improvements. Proactively analyse performance trends across CS&O, identifying focus areas and opportunities for improvement, driving engagement with the area owners. Own the performance reporting frameworks, identifying and delivering against opportunities for … with technology teams. Drive timely reporting and insight provision across the operational areas, applying automation where relevant, to drive quick business decisioning. Provide monitoring and reporting support associated to performance-related benefits from strategic transformation initiatives. Collaborate with various Business Areas and CIO to ensure the data and associated insights, as well as tooling are valid, and fit for More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Randstad Technologies
Strong analytical and problem-solving abilities. Attention to detail and strong architectural/design thinking. Excellent communication and collaboration skills. Ability to justify technology choices and drive continuous improvement. PerformanceMetrics Infrastructure performance & uptime and developer satisfaction. Backup coverage and disaster-recovery test outcomes. Cost efficiency and timely project delivery. Why Join Us? Influence a cloud-first More ❯
london, south east england, united kingdom Hybrid / WFH Options
Eden Smith Group
the Power BI roadmap, delivering user-focused reporting solutions aligned with strategic goals. Ensure technical consistency, high-quality documentation, and effective stakeholder engagement. BI Tool Optimisation: Optimise Power BI performance through advanced data modelling, efficient queries, and continuous monitoring. Proactively identify and resolve performance issues in collaboration with IT. Data Maturity and Culture: Support organisational data maturity initiatives … strong stakeholder relationships. Innovation and Best Practice: Stay up to date with emerging BI technologies and methodologies, advocating for innovative approaches to improve access to and use of data. Performance Monitoring: Analyse and evaluate performancemetrics, reporting against objectives and KPIs, and ensuring timely corrective action when required. Requirements – Essential/Desirable Proven experience as a BI More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Eden Smith Group
the Power BI roadmap, delivering user-focused reporting solutions aligned with strategic goals. Ensure technical consistency, high-quality documentation, and effective stakeholder engagement. BI Tool Optimisation: Optimise Power BI performance through advanced data modelling, efficient queries, and continuous monitoring. Proactively identify and resolve performance issues in collaboration with IT. Data Maturity and Culture: Support organisational data maturity initiatives … strong stakeholder relationships. Innovation and Best Practice: Stay up to date with emerging BI technologies and methodologies, advocating for innovative approaches to improve access to and use of data. Performance Monitoring: Analyse and evaluate performancemetrics, reporting against objectives and KPIs, and ensuring timely corrective action when required. Requirements – Essential/Desirable Proven experience as a BI More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Eden Smith Group
the Power BI roadmap, delivering user-focused reporting solutions aligned with strategic goals. Ensure technical consistency, high-quality documentation, and effective stakeholder engagement. BI Tool Optimisation: Optimise Power BI performance through advanced data modelling, efficient queries, and continuous monitoring. Proactively identify and resolve performance issues in collaboration with IT. Data Maturity and Culture: Support organisational data maturity initiatives … strong stakeholder relationships. Innovation and Best Practice: Stay up to date with emerging BI technologies and methodologies, advocating for innovative approaches to improve access to and use of data. Performance Monitoring: Analyse and evaluate performancemetrics, reporting against objectives and KPIs, and ensuring timely corrective action when required. Requirements – Essential/Desirable Proven experience as a BI More ❯
Data & MI Analyst - Market Performance Join a high-impact function supporting market oversight and performance strategy across a global (re)insurance marketplace. As part of the Office of the Chief of Market Performance, you'll deliver data-driven insights that influence strategic decisions at the highest level. Role Summary You'll lead the development of management information … MI) and analytics that identify performance trends across syndicates, classes, and delegated authorities. Your work will directly support senior leadership with meaningful insights and high-quality reporting. Key Responsibilities Deliver timely, accurate MI and dashboards to support strategic and operational priorities. Analyse market and syndicate data to identify trends, risks, and opportunities. Create performance reporting packs and data … and MI tools. Ability to communicate complex data clearly to senior stakeholders. High attention to detail and strong organisational skills. Experience in insurance or financial services preferred. Understanding of performancemetrics, portfolio management, and P&L drivers. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates More ❯
A Senior Systems Performance Architect is sought by this global leader in ICT development to be based at their design centre in Cambridge. The Senior Systems Performance Engineer will be spearheading advanced OS system performance, modelling and simulation for next generation CPU and Mobile operating system architectures. The Senior Systems Performance Architect will be responsible for … identifying execution hotspots, performancemetrics, software-hardware co-design and optimisation and for enhancing product performance and energy efficiency. Having successfully completed your Masters (or equiv.) you will have extensive experience with chip performance, CPU microarchitectures, modelling, simulation and software – hardware optimisation. Your background will also include a deep understanding of chip design processes and system … performance modelling and simulation tools (gem5, QEMU etc.). Exposure to software/hardware co-design methodologies would also be a bonus. On offer you will find a very attractive base salary, bonuses and an extensive benefits package. Take that first step to joining this world leading organisation, contact Adrian Wagstaff on +44 1189 840948 or email your CV More ❯
A Senior Systems Performance Architect is sought by this global leader in ICT development to be based at their design centre in Cambridge. The Senior Systems Performance Engineer will be spearheading advanced OS system performance, modelling and simulation for next generation CPU and Mobile operating system architectures. The Senior Systems Performance Architect will be responsible for … identifying execution hotspots, performancemetrics, software-hardware co-design and optimisation and for enhancing product performance and energy efficiency. Having successfully completed your Masters (or equiv.) you will have extensive experience with chip performance, CPU microarchitectures, modelling, simulation and software – hardware optimisation. Your background will also include a deep understanding of chip design processes and system … performance modelling and simulation tools (gem5, QEMU etc.). Exposure to software/hardware co-design methodologies would also be a bonus. On offer you will find a very attractive base salary, bonuses and an extensive benefits package. Take that first step to joining this world leading organisation, contact Adrian Wagstaff on +44 1189 840948 or email your CV More ❯
A Senior Systems Performance Architect is sought by this global leader in ICT development to be based at their design centre in Cambridge. The Senior Systems Performance Engineer will be spearheading advanced OS system performance, modelling and simulation for next generation CPU and Mobile operating system architectures. The Senior Systems Performance Architect will be responsible for … identifying execution hotspots, performancemetrics, software-hardware co-design and optimisation and for enhancing product performance and energy efficiency. Having successfully completed your Masters (or equiv.) you will have extensive experience with chip performance, CPU microarchitectures, modelling, simulation and software – hardware optimisation. Your background will also include a deep understanding of chip design processes and system … performance modelling and simulation tools (gem5, QEMU etc.). Exposure to software/hardware co-design methodologies would also be a bonus. On offer you will find a very attractive base salary, bonuses and an extensive benefits package. Take that first step to joining this world leading organisation, contact Adrian Wagstaff on +44 1189 840948 or email your CV More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
team to deliver effective customer support. Oversee daily operations, manage high-priority incidents, and ensure timely resolution of requests. Develop and monitor service desk KPIs and SLAs; provide regular performance reports. Maintain and refine service desk processes and documentation. Collaborate with other ICT teams, project managers, and suppliers to ensure successful service transition. Manage feedback, analyse root causes of … incident management and escalation procedures. Proactively resolve system problems; investigate patterns and trends to prevent recurrence. Manage service catalogues and ensure all supported services are documented and current. Monitor performancemetrics and recommend improvements to enhance service efficiency. Conduct capacity planning, forecasting, and system performance analysis. Provide coaching, performance feedback, and on-the-job training to … multi-channel environment. Knowledge of IFS Assyst (ITSM) - desirable In-depth understanding of ITIL processes and service desk software/tools. Ability to lead teams, manage resources, and drive performance improvements. Excellent interpersonal, problem-solving, and communication skills. Capable of working under broad direction and taking full ownership of objectives. Demonstrates ethical thinking, innovation, and customer-focus. Experience working More ❯