1 to 25 of 134 Performance Metrics Jobs in the UK excluding London

Data Governance, sharing successes, and explaining the benefits, helping to improve data literacy and build a data culture. Support the establishment of Data Governance performance metrics reporting to monitor adoption and effectiveness of Data Governance. Produce the monthly Data Governance performance metrics reporting and present ...

service governance, and continuous improvement. You will be responsible for producing and enhancing reporting across Productivity, IAM, Hardware, Endpoint, and Collaboration services, ensuring that performance metrics, SLAs, and service health indicators are clearly understood and effectively communicated. This is an excellent opportunity for an analytical, detail-oriented professional … passionate about data-driven decision making within a complex technology landscape. Key Responsibilities SLA, KPI & Performance Reporting Build and maintain dashboards, reports, and scorecards covering SLAs, KPIs, OLAs, and operational metrics. Monitor trends to identify risks, bottlenecks, and improvement opportunities. Produce monthly and quarterly performance packs with clear ...

models are robust, ethical, compliant, and production-ready. Key Responsibilities Design and execute comprehensive QA strategies for AI/ML systems, covering functional, integration, performance, and security testing Validate AI models using appropriate testing methodologies, performance metrics, and evaluation techniques Assess AI systems against governance frameworks … actioned Required Skills & Experience Proven experience in QA/testing of AI and ML systems Strong understanding of AI model validation, testing methodologies, and performance metrics In-depth knowledge of AI governance frameworks, responsible AI, and bias detection/mitigation techniques Expertise in building and executing ...

Power BI and CMDB specialist role typically include: * Data Analysis & Reporting: Developing, maintaining, and improving Power BI dashboards and reports to track IT service performance metrics, KPIs, and compliance status. * CMDB Management & Governance: Ensuring the accuracy, completeness, and integrity of the Configuration Management Database (CMDB) and linked asset … Power BI and CMDB specialist role typically include: * Data Analysis & Reporting: Developing, maintaining, and improving Power BI dashboards and reports to track IT service performance metrics, KPIs, and compliance status. * CMDB Management & Governance: Ensuring the accuracy, completeness, and integrity of the Configuration Management Database (CMDB) and linked asset ...

Experts We’re All About the People We Transform Lives We Go Beyond Tenth Revolution Group’s meritocratic culture strongly promotes and rewards strong performance from within — based on achievement, not tenure. To succeed at TRG, you must work hard, challenge yourself daily, and contribute to a high-performance … owning the day-to-day management and delivery of the contractor onboarding/compliance function worldwide. You’ll drive best in class global operational performance across several regions, ensure service excellence, and lead a dynamic global team to deliver a consistent, compliant, and high-quality experience for every ...

with well-known clients across multiple sectors. It partners closely with marketing, digital, and customer teams to deliver insight-driven strategies that improve campaign performance, customer engagement, and commercial outcomes. The business operates at the intersection of marketing analytics and customer insight, combining performance data from paid media … requires confidence working directly with stakeholders in a fast-paced, agency-style environment. THE ROLE This Marketing & Customer Analyst role focuses on analysing marketing performance and customer behaviour to generate clear, actionable insight for clients. You'll work across paid media analysis, creative effectiveness, and customer analytics, using data ...

configuration, tuning, and maintenance of core SOC capabilities including log aggregation, alerting, correlation, threat detection, and response tooling. Define, track, and report SOC performance metrics and KPIs, ensuring operational efficiency and alignment with organisation objectives. Manage and mentor SOC team members, setting clear performance objectives, monitoring KPIs … analysing metrics, and driving continuous improvement through coaching, training, and performance reviews. Collaborate with cyber engineers to develop and automate detection logic and incident response playbooks. Work with Technical Product Manager and Security Architect to ensure SOC capabilities align with enterprise security architecture and strategy. Ensure SOC processes ...

Senior Systems Performance Architect is sought by this global leader in ICT development to be based at their design centre in Cambridge. The Senior Systems Performance Engineer will be spearheading advanced OS system performance, workload analysis, modelling and simulation for next generation CPU and Mobile operating system … architectures. The Senior Systems Performance Architect will be responsible for identifying execution hotspots, performance metrics, software-hardware co-design and optimisation and for enhancing product performance and energy efficiency. Having successfully completed your Masters (or equiv.) you will have extensive experience with chip performance ...

summary The Strategic Performance and Information Service delivers key functions across the organisation, including: Developing and managing performance assurance frameworks Providing data, performance metrics, and analytical support Submitting statutory information to external stakeholders Managing the data warehouse to integrate clinical and corporate systems for internal/… external reporting Using advanced analytics to produce insightful reports and KPIs The Data Engineer role: Follows the software development lifecycle to deliver high-quality, performance-tuned data for analysts Works with the data engineering and systems teams to ensure robust architecture and alignment with warehouse needs Ensures Information Governance ...

/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First ...

/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First ...

practice for systems and data governance including development processes and documentation Reporting architecture and approaches including self-service enablement Understanding of marketing and product performance metrics and approaches.Exposure to Google Analytics and user engagement tools and testing platforms such as Contentsquare, AppsFlyer, Optimizely is highly desirable Proven understanding ...

Chief Systems Performance Architect is sought by this global leader in ICT development to be based at their design centre in Cambridge. The Chief Systems Performance Engineer will be spearheading advanced OS system performance, workload analysis, modelling and simulation for next generation CPU and Mobile operating system … architectures. The Chief Systems Performance Architect will be responsible for identifying execution hotspots, performance metrics, software-hardware co-design and optimisation and for enhancing product performance and energy efficiency. Having successfully completed your Masters (or equiv.) you will have extensive experience with chip performance ...

Service Management Account Lead, you will take ownership of end-to-end service delivery for one or more key client accounts. leading performance, driving SLA achievement, and building strong, trusted relationships with stakeholders at every level. Youll be the central point of coordination for all Service Management activity, ensuring … every element of delivery meets contractual obligations and reflects the high standards expected in this role. You will: Ensure SLA performance meets all contractual commitments, taking accountability for monitoring outcomes Provide direction and leadership to delivery resources aligned to your accounts Build effective relationships with internal operations teams ...

numbers and feature usage Demonstrable decrease in manual operational tasks as a direct result of increased platform adoption by clients and vendors Internal Reporting & Metrics Management Establish and maintain robust internal reporting frameworks and performance metrics to drive data-informed decision-making across the organization. Define … regularly review key performance indicators (KPIs) aligned with business objectives and operational needs Oversee the accuracy, timeliness, and accessibility of internal reports and dashboards, ensuring data integrity and actionable insights Support cross-functional team co-ordination to identify reporting requirements, address data gaps, and implement enhancements to reporting tools ...

Ability to prioritise tasks effectively and manage multiple responsibilities simultaneously. Team Player: A collaborative spirit with the ability to build relationships across global teams. Performance-Driven: Demonstrated ability to meet or exceed performance targets related to customer service and chat handling. Qualifications: Experience in a technology call centre … hybrid working model, allowing the successful candidate to work onsite for four days and one day from home, provided individual service levels and performance metrics are met post-training. If you are ready to take on this challenge and grow your career in IT support, we encourage ...

requires proven leadership across multiple concurrent deliveries. You will act as the driving force behind project execution, ensuring delivery against time, cost, quality, and performance objectives, while maintaining strong governance and stakeholder engagement. Particular focus is team management and performance. RESPONSIBILITIES Lead the end-to-end delivery of multiple … with customers, suppliers, and internal stakeholders to ensure clear communication and delivery alignment Provide regular and exception-based reporting to senior stakeholders using appropriate metrics and tools Produce and maintain schedule performance metrics (e.g. schedule variance, critical path analysis) Oversee Agile software delivery, working with Scrum-based ...

days per week in office) Hours: Full-time, permanent. Monday - Friday. 35 hours per week Reporting to : Head of Data Insight and Business Performance Overview: Our client, a leading organisation in the sports sector, is seeking a skilled Business Analyst to drive business performance through data analysis … involves collecting, analysing, and visualising key business data to support strategic decisions and enhance operational efficiency. Role and Responsibilities: Data Analysis & Reporting: Analyse business performance data and create visualisations to identify trends, inform decisions, and drive performance improvements. Process Improvement: Work with teams to identify inefficiencies, implement solutions ...

Control procedures for authorised changes. Work closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor service desk performance metrics and identify opportunities to enhance efficiency and service quality. Create and maintain clear technical documentation and knowledge base materials. Mentor junior service ...

Minimum of four years in technical support and three years in a leadership role. Strong background in incident and problem management, service delivery, and performance metrics such as SLAs and KPIs. Experience managing hybrid support teams and familiarity with IT service management frameworks like ITIL. Technical expertise ...

improvement within a dynamic technology environment. Responsibilities: Operational Leadership: ? Lead, mentor, and manage a team of IT operations professionals, fostering a culture of high performance, collaboration, and continuous learning. ? Oversee the daily operations of all IT infrastructure, applications, and services, ensuring high availability, performance, and security. Develop … Level Agreements (SLAs) and Operational Level Agreements (OLAs) to ensure service delivery targets are met or exceeded. ? Drive continuous service improvement initiatives based on performance metrics, customer feedback, and industry best practices. Cloud Operations: ? Manage and optimize operations within cloud environments (e.g., AWS, Azure, GCP), including infrastructure provisioning ...

Operations teams and drive financial excellence across a global portfolio of technology investments. In this role, you will own financial planning, forecasting, and performance management for Product Management, R&D organizations, and SaaS hosting and infrastructure costs, ensuring resources are deployed efficiently to accelerate innovation and enable scalable, profitable … feasibility analysis, burn rate tracking, capacity planning, and capital allocation Support product leaders with business cases, pricing strategy, and scenario modelling Implement and monitor performance metrics (OKRs, KPIs, productivity, release efficiency) to measure R&D effectiveness and value creation SaaS Hosting, Cloud & Infrastructure Cost Management Own forecasting, reporting ...

ITIL Capacity Management process, including Business, Service, and Component Capacity Management. - Develop and maintain capacity plans, forecasts, and models for VMware environments. - Monitor service performance metrics, analyse trends, forecast capacity allocation and consumption. - Identify capacity risks, constraints, and performance bottlenecks before they impact services. - Drive service improvement ...

genuine influence over the future direction of the company. The Opportunity You will take full ownership of a team of three Sales Executives, driving performance through structured coaching, clear development plans, and strong commercial leadership. Working closely with the founders and senior leadership team, you will define sales strategy … Responsibilities Sales Leadership & Team Development Lead, coach, and motivate a team of face-to-face Sales Executives to exceed revenue targets Build a high-performance sales culture focused on accountability and results Coaching & Capability Building Create structured development plans using proven coaching frameworks (e.g. GROW model) Identify and develop ...

effectively, understanding impacts and mitigating them at the broader transformation programme level. Documentation & Reporting: Maintain comprehensive project documentation, generate progress reports, and analyze key performance metrics to drive continuous improvement. Optimize Processes: Continuously enhance project management processes by adopting best practices and tools, ensuring efficiency and performance ...