1 to 25 of 126 Performance Metrics Jobs in the UK excluding London

Performance Analyst Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £60k, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years’ experience primarily serving the UK public … track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Performance Analyst to design, implement, and iterate performance frameworks that allow teams to understand how well a service is functioning and whether ...

decisions, improving efficiency, and enhancing patient safety. Role Overview Were seeking a Senior Quality Assurance Engineer to lead and support Quality Management System (QMS) performance across design, manufacturing, service, and compliance functions. This role is pivotal in ensuring our medical devices are safe, effective, and compliant with global standards. … Responsibilities: The Senior Quality Assurance Engineer shall provide leadership and support for QMS performance in many facets of business operations: Design Control - To ensure the release of safe, effective and compliant medical devices, the Sr. Quality Assurance Engineer shall provide Quality System Design Control mentoring to ensure product design ...

face meetings New customer acquisition and onboarding Lead generation and pipeline development Collaborate effectively between pre- and post-contract teams Monitor and manage customer performance metrics What We're Looking For Strong communication and interpersonal skills Confidence in leading and contributing to meetings Willingness to work within Aptus … face meetings New customer acquisition and onboarding Lead generation and pipeline development Collaborate effectively between pre- and post-contract teams Monitor and manage customer performance metrics What We're Looking For Strong communication and interpersonal skills Confidence in leading and contributing to meetings Willingness to work within Aptus ...

head of the PAI function within Digital Technology, supporting all teams across digital. The role leads bps digital portfolio processes, drives performance management across digital teams covering both financial and non-financial metrics; and is responsible for developing digital systems and ways of working to drive increasing transparency … exposure and a central role in shaping portfolio priorities and strategy. What you will do... Lead the full PAI team including Portfolio Principals, embedded performance leads within each delivery portfolio in digital and teams developing new tools to increase transparency of our digital activities. Build a team focussed ...

Clearance/CTC Clearance level is mandatory for this role. Key Responsibilities: Supervise, mentor, and develop a team of service desk analysts. Establish performance objectives and provide regular feedback through performance evaluations. Foster a positive and collaborative team environment. Oversee daily service desk activities, ensuring prompt resolution … incidents and service requests. Responsible for all major incidents, utilising your teams engagement. Monitor service desk performance metrics, such as first-call resolution rate, response time, and ticket backlog. Manage the digital handover to the next shift team leader for seamless service. Manage and prioritize workload, including escalations ...

opportunity to shape how digital insight influences key commercial decisions. You will be the digital voice across the buy cycle, directly impacting online performance, customer experience, and cross-functional trading decisions. With strong visibility and backing from senior leadership, this is a role where your recommendations will make … dedicated digital counterpart to Buying, Planning, Inventory, Site Operations, and Commercial teams. Your responsibilities will include: * Providing insight across customer behaviour, onsite performance, availability metrics, and digital trading trends to influence pre-season planning and in-season decisions. Be the link between merchandising and digital metrics, using ...

have at least 10 years' experience solving complex business problems. Handpicked high-performing teams with high empathy, trust and a mindset of continuous learning. Performance Analysts Working within, and contributing to, the overall user centred design of a digital product, as part of multi-functional Agile delivery teams focused … more products, Performance Analysts should have the following essential skills: Ability to take a lead role in the development of the performance metrics and key performance indicators (KPIs) for the service and build dashboards and provide in depth reports to communicate key metrics. Able to track ...

About the Role We're recruiting an experienced Lead IT Service Delivery Manager on behalf of our leading utilities client to oversee the delivery, performance, and continual improvement of IT services across a complex, regulated organisation. You will lead a team of Service Delivery Managers responsible for ensuring that … People Management Lead, coach, and develop a team of Service Delivery Managers, fostering a culture of ownership, accountability, and continuous improvement. Set objectives, monitor performance, and support professional development. Major Incident & Service Operations Manage major incidents, P1 and P2 events through to restoration and root-cause resolution. ...

Performance Manager (Call Centre & Salesforce) Location: Redditch, Office based Salary: £40,000 We are seeking an experienced Performance Manager to join our client in Redditch. This role is ideal for someone with a strong background in call centre environments, who excels at analysing performance data and driving … continuous improvement. Key Responsibilities: Monitor and analyse performance metrics across all departments to identify trends and areas for improvement Extract and interpret data from Salesforce dashboards to support decision-making Lead performance improvement initiatives and support operational changes Work closely with management teams to optimise processes ...

close on 17th April. What is the role about? The Business Intelligence Analyst plays a critical role in transforming data into insight that drives performance, decision-making and impact across the RinP Network. You will maintain and develop scalable, secure data architecture and analytics solutions, while owning … insight projects that investigate business performance, test interventions and forecast future outcomes. You will be given a high level of autonomy and ownership, empowered to identify business problems, conceptualise projects, deliver analysis, communicate insight clearly and assess real-world impact. The role works closely with BI Analysts, Data Scientists ...

Billing Manager . Responsible for the management and delivery of the Contractor timesheet management & Client billing operations function worldwide. You’ll drive operational performance, ensure service excellence, and lead the team to deliver a consistent, compliant, and high-quality experience for every Client/Contractor. This is a direct … immediate impact owning day-to-day management and delivery of the Contractor timesheet management and Client billing operations function worldwide. You’ll drive operational performance, ensure service excellence, and lead the team to deliver a consistent, compliant, and high-quality experience for every Client and Contractor. This ...

stable, scalable, secure, and continuously improving. It enables safe, compliant, and competitive trading operations across global markets by providing clear ownership for operational performance, change delivery, and risk management across a complex, high-stakes digital estate. Operating as the primary digital counterpart to GPTI leadership, the Senior Principal Delivery … using AI-enabled engineering and operations to accelerate delivery, uplift quality, and simplify change. Operational integrity Own end-to-end accountability for the availability, performance, resilience, and compliance of GPTI trading and optimisation systems, including live operations, incident response, service recovery, and continuous improvement. Data-driven decision making Monitor ...

pivotal member of the Group Procurement function, delivering actionable insights and reporting across the full procurement spectrum. From spend analysis, cash management to supplier performance and PPV (Part Price Variance). The role will drive data-led decision-making and establish standardised best practices across the group. Midlands Hybrid … maintain dashboards, reports, and planning tools to support supply chain visibility and decision-making. Provide analytical support for inventory optimisation, cost reduction, and supplier performance improvement. Ensure data accuracy and alignment across systems (e.g., SAP, Dynamics, Power BI) in partnership with IT. Procurement & Performance Lead spend analysis across ...

developments, and regulatory updates (including FCA guidance) to inform product strategy. Gather and analyse user feedback and data analytics to continuously improve product offerings. Performance Monitoring and Reporting Track and report on product performance metrics, assessing impact and identifying areas for improvement. Prepare detailed reports and presentations … product performance, upcoming features, and strategic direction. Essential Attributes Proven experience in product management, preferably within a compliance, verification, LegalTech, or regulated financial services environment. Strong knowledge of compliance frameworks and familiarity with Financial Conduct Authority (FCA) processes and expectations. Experience engaging with regulators or supporting regulatory relationships ...

Senior Analyst London - Hybrid Up to 60k This is a senior individual contributor opportunity where you will take ownership of critical revenue and customer metrics in a data driven subscription focused organisation. The Company We are a large, digital first media organisation with a global audience and a strong … heart of how we grow, retain and understand our readership. The Role You will play a key role in improving how lifetime value and performance are measured, trusted and used to drive readership growth and retention. Own lifetime value and core performance metrics across marketing and reader ...

proactive TikTok Shop Account Manager to support the day-to-day management of TikTok Shop accounts. This role will involve helping drive account performance through product optimisation, affiliate activity, promotions, and general shop operations. Role You'll learn how to: Support the day-to-day management of TikTok Shop … accounts Monitor shop performance and analytics and help identify opportunities to improve sales Assist with product optimisation, promotions, pricing, and campaign setup Support affiliate and creator activity to help drive product sales Identify and communicate with relevant creators and affiliates Gather, input and analyse different data forms from ...

client objectives. Help clients define and manage IT budgets, including cost-benefit analysis and ROI evaluation of IT investments. Service & Project Oversight: Monitor service performance metrics and ensure effective issue resolution in collaboration with internal teams. Work with project managers and engineers to deliver successful IT projects such ...

product and brand teams to maximise lead generation and convert prospects into engaged customers • Developing and executing a structured experimentation roadmap to continuously improve performance • Leveraging predictive AI models and customer insights to identify new growth opportunities across the lifecycle • Analysing channel and promotional performance, translating data into … actionable insights and recommendations • Partnering with data, product, and performance teams to deliver aligned customer initiatives linked to business objectives (OKRs) • Managing relationships with external technology partners to enhance CRM capabilities and maintain operational excellence The successful CRM Manager will have: • A marketing degree or equivalent qualification • 5+ years ...

Cambridgeshire (On-site working) Full-time | 24x7 Shift Environment (4 days on – 4 days off) About the Role We are looking for an experienced Performance Manager to play a critical role within a high-performing National Operations Centre environment. This position is central to ensuring the consistent, high-quality … delivery of service operations across a 24x7 service landscape. You will lead operational performance during your shift, ensuring incidents and service requests are managed efficiently, service levels are met and customers receive a reliable and responsive service. Acting as a key point of coordination across multiple teams, you will ...

this strategic and data-driven role, you will support the EMEA (Europe, Middle East, and Africa) Sales Organization, helping drive actionable insights, optimize sales performance, and align regional strategies with the unique dynamics of the EMEA theater. This position also includes leveraging external data sources to provide analysis … nuanced data challenges into impactful business solutions.**Key Responsibilities****Sales Analytics and Insight Generation:*** Develop, maintain, and enhance reports and dashboards to monitor sales performance across the EMEA region at monthly, quarterly, and annual intervals.* Analyze pipeline trends, regional sales data, and performance metrics to deliver actionable ...

with some additional support across channel marketing activities. They are ideally looking for someone hands-on, proactive, and able to independently manage campaigns and performance reporting. Key Responsibilities: Plan, launch, and optimise paid campaigns across Meta, Google Ads (Search, Display, Performance Max), and YouTube Manage campaign budgets, targeting … creatives, and lead generation performance Monitor conversions, ROI, and reporting performance metrics Proven ability to manage and optimise live campaigns independently Strong Excel and analytical skills Experience in lead generation and CRM reporting Highly organised, proactive, and able to manage multiple priorities Desirable: B2B/channel/ ...

skills What you will get: 10% employer contribution to a Group Personal pension plan Death in service benefit at four times your pensionable salary Performance Related annual bonus based on defined individual and Company performance metrics, with a target of 5% of base salary and a maximum ...

ITIL Capacity Management process, including Business, Service, and Component Capacity Management. Develop and maintain capacity plans, forecasts, and models for VMware environments. Monitor service performance metrics, analyse trends, forecast capacity allocation and consumption. Identify capacity risks, constraints, and performance bottlenecks before they impact services. Drive service improvement ...

fantastic opportunity to take ownership of a well-established outsourced services function of around 50 employees across processing and contact centre teams, driving performance, efficiency and continued growth. The Role You will take full responsibility for the outsourced services division, ensuring operational excellence, strong client relationships and commercial performance. … outsourced services proposition (including SLAs, pricing and benefits) Support bid activity and identify opportunities for growth and cross-sell Oversee billing, invoicing and commercial performance, ensuring profitability Maintain accurate customer records to support renewals and service reviews Implementation & Service Delivery Engage with clients during onboarding to ensure a smooth ...

fantastic opportunity to take ownership of a well-established outsourced services function of around 50 employees across processing and contact centre teams, driving performance, efficiency and continued growth. The Role You will take full responsibility for the outsourced services division, ensuring operational excellence, strong client relationships and commercial performance. … outsourced services proposition (including SLAs, pricing and benefits) Support bid activity and identify opportunities for growth and cross-sell Oversee billing, invoicing and commercial performance, ensuring profitability Maintain accurate customer records to support renewals and service reviews Implementation & Service Delivery Engage with clients during onboarding to ensure a smooth ...