technical domains. Key job responsibilities • Own business strategy and implementation across Europe. • Own program coordination across technology, operations, and product stakeholders. • Launch products, monitor performancemetrics, and report on the status of key objectives that affect deliverables. • Use data to understand operational challenges and create continuous improvement initiatives. … our people to get packages to their destination - quickly, conveniently and sustainably. BASIC QUALIFICATIONS 1. Experience in product management 2. Experience using data and metrics to determine and drive improvements 3. Experience owning product strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS 1. Master More ❯
technical domains. Key job responsibilities • Own business strategy and implementation across Europe. • Own program coordination across technology, operations, and product stakeholders. • Launch products, monitor performancemetrics, and report on the status of key objectives that affect deliverables. • Use data to understand operational challenges and create continuous improvement initiatives. … our people to get packages to their destination - quickly, conveniently and sustainably. BASIC QUALIFICATIONS 1. Experience in product management 2. Experience using data and metrics to determine and drive improvements 3. Experience owning product strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS 1. Master More ❯
and Technical Manager, serving as a point of escalation. Implement and optimise ITSM systems (Halo) to enhance service delivery processes. Monitor and analyse service performancemetrics to drive continuous improvement. Ensure compliance with industry standards and best practices. Collaborate with other departments to ensure seamless service integration and More ❯
business stakeholders to contribute to continuous improvement strategies and ensure IT systems meet organisational needs. Monitor IT service levels, develop internal procedures, and manage performancemetrics to ensure high standards are maintained. Oversee contract and license management for IT systems, software, and users. Own and manage the Microsoft More ❯
business stakeholders to contribute to continuous improvement strategies and ensure IT systems meet organizational needs. Monitor IT service levels, develop internal procedures, and manage performancemetrics to ensure high standards are maintained. Oversee contract and license management for IT systems, software, and users. Own and manage the Microsoft More ❯
business stakeholders to contribute to continuous improvement strategies and ensure IT systems meet organisational needs. Monitor IT service levels, develop internal procedures, and manage performancemetrics to ensure high standards are maintained. Oversee contract and license management for IT systems, software, and users. Own and manage the Microsoft More ❯
as the bridge between business and technology, ensuring clear requirements. Lead sprint planning and backlog grooming in an Agile environment. Define and track key performancemetrics to measure success. What We’re Looking For 2-3 years of experience as a Product Owner or in a similar role. More ❯
and update project management tools and systems Support the preparation of reports and presentations for senior management Support the collection and reporting of project performancemetrics Requirements A minimum of 3 years PMO experience Ability to work effectively under pressure Strong written and verbal communication Ability to run More ❯
and update project management tools and systems Support the preparation of reports and presentations for senior management Support the collection and reporting of project performancemetrics Requirements A minimum of 3 years PMO experience Ability to work effectively under pressure Strong written and verbal communication Ability to run More ❯
Investigation of root cause of test case failures and providing corrective action in conjunction with development teams. • Support validation of Chipsets verifying functional and performance metrics. • Execution, development and planning of System tests and Contribute to the evolution of product quality for ESMA products. • Support Test Management tools and More ❯
and proposals to prospective clients. Collaborate with internal teams to ensure seamless delivery of solutions and services. Maintain accurate records of sales activities and performance metrics. Required Experience: Proven track record in business development and account management within IT services and products. Strong experience working with medium to large More ❯
for EV charger installation, maintenance SOPs, and technical documentation. Implement tracking systems and KPIs to monitor EV charger uptime, utilization, maintenance costs, and overall performance metrics. Oversee global budgets for EV charger installation, maintenance, and repair activities, optimizing costs while ensuring high-quality service. Collaborate with procurement and stakeholders More ❯
physical barriers, security officer procedure, policies, surveillance equipment, and alarm points. Drive campaigns to reduce nuisance alarms. Experience with workflow ticketing and extraction of performance metrics. Investigate accidents, thefts, disturbances, discrepancies. Oversee physical security sub contractors that provide guards, electronic security systems, door construction, door repair, fencing, and access More ❯
Success Engineers (CSE) who enable customer success with our award-winning SASE portfolio. In this high growth business, scaling, optimization, dynamic spirit, and sustained performance are the essentials. As the CSE Manager, you will drive the team to in-depth knowledge of the indicators of success, utilizing data and … technical ability. Reporting to the EMEAL Sr Manager, Customer Success for the SASE business, in this role you will lead a team of high performance Customer Success Engineers, distributed across EMEA and LATAM. Your Impact Customer escalation management, triage, prioritize issues, negotiate customer priorities, and manage expectations Develop strong … relationships with our sales team, customers, partners and internal teams (TAC, Product Management, Engineering) Build and lead a team of Customer Success Engineers Drive performancemetrics - CSAT, renewal rate, upsell/cross-sell identification, reference-ability, adoption, consumption, and customer engagement Ensure customers are maximizing their return on More ❯
wantage, south east england, United Kingdom Hybrid / WFH Options
Airbox Systems
by implementing your vision and strategies in a growing, dynamic environment. Key Responsibilities: Lead, coach and develop a team of support specialists, establishing clear performancemetrics and career paths Design and implement support processes, tools and workflows to improve efficiency and customer satisfaction Analyse support data to identify … service improvements Partner with Product, Tech, Customer Solutions, Sales and other departments to advocate for customer needs and drive solutions Establish and monitor key performance indicators for the Support team Develop comprehensive training programs for new and existing team members Manage resource planning to ensure appropriate coverage across different … channels (and time zones) Regular reporting to senior leadership on support metrics, goals, and strategic initiatives Qualifications 5+ years of experience managing customer support teams, preferably in SaaS or technology environments Proven track record of building and scaling efficient support organisations Strong understanding of support metrics and how More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Lorien
A/B and multivariate testing. Collaborate with digital, UX, content and development teams to deliver conversion-focused enhancements. Monitor and report on key performancemetrics, providing actionable insights to stakeholders. Own the roadmap for digital optimisation initiatives, ensuring alignment with broader business goals. Ideal Candidate: Strong experience … in digital optimisation, CRO, or personalisation roles. Proficient in Google Analytics and other data analysis tools to interpret user behaviour and performance trends. Hands-on experience with conversion and optimisation platforms (e.g. Dynamic Yield, Optimizely, Adobe Target, etc.). A data-driven mindset with the ability to translate insights … though not essential. Excellent communication and stakeholder management skills. This is a fantastic opportunity for someone who thrives on using data to drive digital performance and wants to make a tangible impact on customer experience. Interested? Contact Gary Wale at gary.wale@lorienglobal.com to find out more or to apply. More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Lorien
A/B and multivariate testing. Collaborate with digital, UX, content and development teams to deliver conversion-focused enhancements. Monitor and report on key performancemetrics, providing actionable insights to stakeholders. Own the roadmap for digital optimisation initiatives, ensuring alignment with broader business goals. Ideal Candidate: Strong experience … in digital optimisation, CRO, or personalisation roles. Proficient in Google Analytics and other data analysis tools to interpret user behaviour and performance trends. Hands-on experience with conversion and optimisation platforms (e.g. Dynamic Yield, Optimizely, Adobe Target, etc.). A data-driven mindset with the ability to translate insights … though not essential. Excellent communication and stakeholder management skills. This is a fantastic opportunity for someone who thrives on using data to drive digital performance and wants to make a tangible impact on customer experience. Interested? Contact Gary Wale at gary.wale@lorienglobal.com to find out more or to apply. More ❯
greater manchester, north west england, United Kingdom Hybrid / WFH Options
Lorien
A/B and multivariate testing. Collaborate with digital, UX, content and development teams to deliver conversion-focused enhancements. Monitor and report on key performancemetrics, providing actionable insights to stakeholders. Own the roadmap for digital optimisation initiatives, ensuring alignment with broader business goals. Ideal Candidate: Strong experience … in digital optimisation, CRO, or personalisation roles. Proficient in Google Analytics and other data analysis tools to interpret user behaviour and performance trends. Hands-on experience with conversion and optimisation platforms (e.g. Dynamic Yield, Optimizely, Adobe Target, etc.). A data-driven mindset with the ability to translate insights … though not essential. Excellent communication and stakeholder management skills. This is a fantastic opportunity for someone who thrives on using data to drive digital performance and wants to make a tangible impact on customer experience. Interested? Contact Gary Wale at gary.wale@lorienglobal.com to find out more or to apply. More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Lorien
A/B and multivariate testing. Collaborate with digital, UX, content and development teams to deliver conversion-focused enhancements. Monitor and report on key performancemetrics, providing actionable insights to stakeholders. Own the roadmap for digital optimisation initiatives, ensuring alignment with broader business goals. Ideal Candidate: Strong experience … in digital optimisation, CRO, or personalisation roles. Proficient in Google Analytics and other data analysis tools to interpret user behaviour and performance trends. Hands-on experience with conversion and optimisation platforms (e.g. Dynamic Yield, Optimizely, Adobe Target, etc.). A data-driven mindset with the ability to translate insights … though not essential. Excellent communication and stakeholder management skills. This is a fantastic opportunity for someone who thrives on using data to drive digital performance and wants to make a tangible impact on customer experience. Interested? Contact Gary Wale at gary.wale@lorienglobal.com to find out more or to apply. More ❯
london (west end), south east england, United Kingdom Hybrid / WFH Options
Lorien
A/B and multivariate testing. Collaborate with digital, UX, content and development teams to deliver conversion-focused enhancements. Monitor and report on key performancemetrics, providing actionable insights to stakeholders. Own the roadmap for digital optimisation initiatives, ensuring alignment with broader business goals. Ideal Candidate: Strong experience … in digital optimisation, CRO, or personalisation roles. Proficient in Google Analytics and other data analysis tools to interpret user behaviour and performance trends. Hands-on experience with conversion and optimisation platforms (e.g. Dynamic Yield, Optimizely, Adobe Target, etc.). A data-driven mindset with the ability to translate insights … though not essential. Excellent communication and stakeholder management skills. This is a fantastic opportunity for someone who thrives on using data to drive digital performance and wants to make a tangible impact on customer experience. Interested? Contact Gary Wale at gary.wale@lorienglobal.com to find out more or to apply. More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Lorien
A/B and multivariate testing. Collaborate with digital, UX, content and development teams to deliver conversion-focused enhancements. Monitor and report on key performancemetrics, providing actionable insights to stakeholders. Own the roadmap for digital optimisation initiatives, ensuring alignment with broader business goals. Ideal Candidate: Strong experience … in digital optimisation, CRO, or personalisation roles. Proficient in Google Analytics and other data analysis tools to interpret user behaviour and performance trends. Hands-on experience with conversion and optimisation platforms (e.g. Dynamic Yield, Optimizely, Adobe Target, etc.). A data-driven mindset with the ability to translate insights … though not essential. Excellent communication and stakeholder management skills. This is a fantastic opportunity for someone who thrives on using data to drive digital performance and wants to make a tangible impact on customer experience. Interested? Contact Gary Wale at gary.wale@lorienglobal.com to find out more or to apply. More ❯
ashton-under-lyne, north west england, United Kingdom Hybrid / WFH Options
Lorien
A/B and multivariate testing. Collaborate with digital, UX, content and development teams to deliver conversion-focused enhancements. Monitor and report on key performancemetrics, providing actionable insights to stakeholders. Own the roadmap for digital optimisation initiatives, ensuring alignment with broader business goals. Ideal Candidate: Strong experience … in digital optimisation, CRO, or personalisation roles. Proficient in Google Analytics and other data analysis tools to interpret user behaviour and performance trends. Hands-on experience with conversion and optimisation platforms (e.g. Dynamic Yield, Optimizely, Adobe Target, etc.). A data-driven mindset with the ability to translate insights … though not essential. Excellent communication and stakeholder management skills. This is a fantastic opportunity for someone who thrives on using data to drive digital performance and wants to make a tangible impact on customer experience. Interested? Contact Gary Wale at gary.wale@lorienglobal.com to find out more or to apply. More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Boshhh Group
in the office, 1 remote) , giving you the best of both worlds – a vibrant creative space with built-in flexibility. We are seeking a performance-driven Paid Social Advertising Lead with a strong track record of driving app installs for B2C brands . In this role, you'll help … Meta, TikTok, Snapchat, and YouTube. Manage campaign budgets, bid strategies, and audience targeting to meet app install and CPA/CPI goals. Analyze campaign performance and provide actionable insights to improve ROAS, LTV, and retention. Collaborate with the creative team to develop and test high-performing ad creatives, including … static, video, UGC, and motion graphics. Develop a structured A/B testing strategy across audiences, placements, messaging, and creatives. Report on performancemetrics and funnel data to inform broader app growth strategies. Stay current with social platform updates, ad policies, and best practices in mobile user acquisition. More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Dragonfly AI
leader in the CPG and retail innovation space, advising both internal and client stakeholders on emerging trends in visual AI, shopper behaviour, and content performance within and outside the organisation. ● Strategic consultancy Function as a strategic advisor to creative and insights teams at clients like Coca-Cola, providing best … practice guidance, competitive benchmarking, and recommendations for optimising content impact. ● PerformanceMetrics and ROI Accountability: o Monitor and drive adoption KPIs that reflect the effectiveness of our customer engagement strategies. Develop and share ROI stories that demonstrate the tangible value our customers gain from our solutions, reinforcing the … and drive successful outcomes, enhancing customer satisfaction. ● Analytical Proficiency: Advanced analytical skills to meticulously manage, interpret, and leverage customer data and Business Customer Success metrics to drive strategic decisions and optimize customer success outcomes. Employment Terms: ● Competitive salary and benefits package. ● Opportunities for remote work with required periodic travel More ❯
including process flowcharts, design/architecture documents, BPMN model, etc. Estimate, plan and execute toward expectations and commitments. Leverage methodologies and tools and develop metrics to measure operational efficiency. Analyze application logs to ensure that functionality and performancemetrics meet all product and service level requirements. Provide More ❯