26 to 50 of 68 Performance Metrics Jobs in the UK excluding London

tools that underpin the customer experience. Key Responsibilities & Skills Lead the day-to-day technical support function, managing workloads, rotas, escalations and team performance while coaching and developing a resilient, high-performing team. Provide hands-on technical support, using SQL and APIs to investigate issues, troubleshoot complex problems … resolve customer queries. Own support SLAs and KPIs, using data and performance metrics to improve resolution times, service quality and customer satisfaction. Review and improve support processes, workflows, tooling and knowledge base resources, driving operational efficiency and continuous improvement. Collaborate with Product, Engineering and Customer Success to resolve ...

limit success of the business solution being delivered. Ensuring that transition and in-service plans have the commitment of all stakeholders and that operational performance parameters (eg resources, system/process monitoring and performance metrics) are all met Key skills and experience A strong track record ...

with customer stakeholders and delivery teams. Manage RAID logs, project documentation, governance forums, and reporting activities. Monitor project financials, forecasting, resource allocation, and project performance metrics. Identify and mitigate delivery risks while managing stakeholder expectations. Drive successful project outcomes across multiple parallel workstreams. Ensure projects are delivered in line ...

structured approach to requirements management, testing, and governance activities. Data-driven mindset with the ability to assess solution effectiveness using user feedback, analytics, and performance metrics. What we ask for: Ideally graduate level education in a scientific, technical, or business/economics discipline. 5+ years of relevant professional experience ...

statutory, maintenance and CAPEX programmes. Manage SAP role allocation, access controls and user training requirements. Develop automated reports aligned to business goals. Provide targeted performance information for stakeholders including the Site Director, Site Leadership Team and Engineering Managers. Liaise with external suppliers to support Computer Aided Engineering solutions. Support … experience. At least 5 years’ relevant industrial experience in asset management, maintenance systems or capital project execution. Strong knowledge of SAP PM and maintenance performance metrics, including OEE, MTBF and MTTR. Experience developing performance reports, automated reports or business intelligence tools. Well-developed IT skills, including Excel ...

someone who can establish credibility quickly, and confidently challenge suppliers to deliver on their commitments. The Role You'll be responsible for managing the performance, governance, commercial relationships, and risk oversight of a diverse portfolio of ICT suppliers, including managed service providers, cloud vendors, software providers, telephony partners … include: Owning and developing the ICT supplier management framework. Acting as the single point of contact between ICT and all technology suppliers. Managing supplier performance, service reviews, KPIs, SLAs, and governance reporting. Holding suppliers accountable for service quality, delivery standards, and contractual commitments. Challenging poor performance, driving remediation ...

overseeing the organisation’s technology infrastructure and developing strategies to align IT with business goals. This role involves managing the wider team, ensuring system performance, security, and compliance is at the highest level possible. The Senior IT Manager fosters a culture of innovation and continuous improvement while collaborating … operations, including infrastructure, applications, and support services, ensuring reliability and scalability. Lead and mentor the team, promoting professional growth, collaboration, and a high-performance culture. Oversee project management for IT initiatives, ensuring projects are delivered on time and within budget. Implement IT policies, procedures, and best practices to enhance ...

detailed documentation and communication. * Root Cause Analysis: Conduct thorough root cause analysis for major incidents and problems to prevent recurrence and improve service reliability. * Performance Monitoring: Monitor and analyse system performance metrics to proactively identify and resolve potential issues. Requirements: * Proficiency in diagnosing and resolving hardware ...

audiences and sales scenarios • Technology proficiency: Familiar with financial systems and internet application software (e.g., XML, web services) to support integration and technical discussions • Performance mindset: Demonstrates a consistent record of supporting successful sales engagements and achieving quota-related outcomes Key performance metrics • Strategic Win Rate - Percentage … Value of opportunities influenced by SC contributions • Time-to-Value - Speed and quality of demo and POC delivery post-discovery • Mentorship Impact - Improvements in performance and enablement outcomes of junior SCs • Thought Leadership Contributions - Number of knowledge-sharing initiatives, demo asset improvements, or GTM enhancements • CRM Data Accuracy - Consistent ...

well-established organisation investing in digital products, analytics, and customer experience. Their teams work across digital, product, marketing, and data to drive performance and support business growth. Analytics plays a central role in identifying opportunities and measuring impact across key customer journeys. The Role You will support the analysis … optimisation of digital products across web and app platforms.Responsibilities include: Analyse digital journey performance and identify opportunities for improvement Build and maintain dashboards and self-service reporting tools Deliver insights and recommendations to stakeholders across digital, product, marketing, and data teams Translate complex data into clear outputs Support data ...

management, release management, capacity management, availability management, and business as usual stakeholder engagement. Being responsible for contributing to the creation, and subsequent measurement, of performance metrics to address any service improvements. Undertaking Stakeholder engagement and management, improving working relationships with the service suppliers and customers Being responsible … routine contact point between the organisation and suppliers. Supports resolution of supplier related incidents, problems, or unsatisfactory performance. Collects and reports on supplier performance data Qualifications Essential Educated to postgraduate diploma/degree level or equivalent experience ITIL Foundation V3 or V4, VeriSM Foundation or equivalent experience Desirable ITIL ...

product roadmaps and prioritised backlogs. Collaborate with multidisciplinary teams including UX, research, engineering, change, and operations to deliver user-centred digital products. Use data, performance metrics, and market insights to drive decision-making, measure success, and identify growth opportunities. Contribute to team capability by sharing best practice, developing ...

reporting and strong stakeholder engagement. The role calls for a blend of technical leadership, platform architecture expertise and a strong commercial understanding of business performance metrics. Key Skills & Experience 5+ years' experience in BI, Analytics Engineering or Data Engineering roles. Proven ownership of critical reporting platforms and business-facing ...

Early Life Support (ELS), and stabilisation planning. Support user adoption through local communications, training coordination, and knowledge transfer activities. Monitor implementation KPIs and deployment performance metrics. Capture lessons learned and contribute to continuous improvement across future deployments. Essential Experience Proven experience delivering enterprise-wide ERP or business application implementations. ...

journey improvements, self-service adoption and reduced customer effort. Identifying opportunities to leverage AI, automation and emerging technologies. Using customer insight, operational data and performance metrics to prioritise investment and demonstrate results. Leading cross-functional transformation initiatives spanning people, processes and technology. Building strong partnerships with senior stakeholders … strategic change at scale. Strong knowledge of customer platforms, digital channels, automation and technology-enabled service improvements. Experience developing operating models, governance frameworks and performance measures. The commercial awareness and stakeholder influence to turn strategic ambitions into measurable business outcomes. This is an opportunity to shape how digital capabilities ...

technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest … Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership ...

eDiscovery tools, vetting new ones, and managing the lifecycle of internal apps and scripts Building scalable, defensible playbooks, workflows and templates Creating evaluation frameworks, metrics and dashboards (completion rates, turnaround times, time blocked) Giving regular updates to internal partners, case teams and Outside Counsel Shaping roadmaps and scoping … tooling lifecycles (this is not an oversight-only role) Proven experience managing complex intake processes and cross-functional workflows at scale Experience building performance metrics and evaluation frameworks Experience supporting high-stakes litigation, regulatory or governance matters Strong communication skills, able to turn technical and legal detail into ...

/UK Managing Director Fire & Connected Safety - Smart Systems Salary: £300,000 - £500k + Executive Package + Performance Bonus Location: United Kingdom - Remote Type: Permanent, Executive Leadership The Opportunity We are retained by an international technology manufacturer operating within the fire, life-safety and connected home sectors to appoint … Managing Director. This is a board-facing leadership position with full accountability for commercial performance, market growth, operational delivery and long-term strategic success across the UK business. The successful individual will lead the development and execution of an ambitious growth strategy, expanding market presence across social housing, residential ...

collaboration with Manufacturing, Operations, Design Engineering, Quality, Supply Chain, and external suppliers to support the industrialisation of new products, optimise existing processes, improve operational performance, and introduce innovative manufacturing technologies. A significant focus of the position will be supporting: 5-axis CNC programming Laser ply projection systems Robotic manufacturing … Production & Continuous Improvement - Provide technical support to manufacturing teams and production cells. - Lead process improvement and lean manufacturing projects. - Analyse quality, cost, and delivery performance metrics and implement corrective actions. - Participate in QRQC, 8D, DMAIC, and structured problem-solving activities. - Support rate readiness reviews and capital investment projects. ...

context management. You'll understand how to design and implement robust evaluation frameworks, including offline evaluations, LLM as a judge approaches and online performance metrics, enabling teams to measure and continuously improve the quality and reliability of AI outputs. You'll be comfortable navigating the practical realities … grow, contribute, and thrive. If you're ready to stretch yourself, raise the bar, and grow with a team that's serious about performance, innovation, and purpose, we'd love to hear from you. ...

packaging, release management, and rollout activities. Work closely with EUC, Infrastructure, Networking, Security, and Project teams to resolve cross-functional technical challenges. Analyse logs, performance metrics, and system behaviour to perform root cause analysis. Support incident, problem, change, and release management processes in line with ITIL standards. Maintain ...

What you'll do Lead the full lifecycle of multiple games—from conceptualization through launch and live operations Define product vision, positioning, and success metrics for each title Drive execution while maintaining high quality and commercial excellence standards Define and evolve core game mechanics Partner with mathematicians, designers … player psychology, monetization levers, and retention dynamics Continuously set the standard on innovation and differentiation in the portfolio Take full accountability for game performance metrics (engagement, retention, monetization) Analyze data and player behavior to drive continuous improvements and scaling strategies Function as a senior ally to game studios ...

valuable skills in data analysis, SEO reporting, and digital marketing insights while working alongside experienced professionals. KEY DUTIES Assist with compiling and maintaining SEO performance reports for clients and internal teams Support the collection, organisation, and analysis of website and search engine data Help monitor keyword rankings, traffic trends … campaign performance metrics Assist in identifying patterns and insights within data to support SEO strategies Maintain accurate records across reporting systems and spreadsheets Support the team with ad hoc data requests and performance tracking activities CANDIDATE REQUIREMENTS Strong attention to detail and an interest in working with ...

business units worldwide, leading category strategy deployment, global supplier negotiations, stakeholder alignment, and executive-level reporting. The role is accountable for delivering key performance metrics, including Cost Out, DPO, Working Capital, Supplier Diversity Spend, Quality, On-Time Delivery, Supply Resiliency, VAVE, and Supplier Innovation, while advancing Eatons … working model. Key Responsibilities: Lead global category and sourcing strategies to drive Cost Out, DPO, Supplier Diversity Spend, Working Capital, Quality, Delivery, and Service performance while achieving business profit plan objectives. Develop and execute enterprise-wide sourcing initiatives that increase leverage, optimize the supply base, and deliver sustainable cost ...

customers, suppliers and strategic partners. Champion effective CRM usage, pipeline management and sales forecasting. Promote new business development and design-win activity. Implement performance metrics and reporting processes to support informed decision-making. Identify and capitalise on market opportunities and emerging technologies. Ensure customer requirements are translated into … strategic accounts. Strong forecasting, planning and CRM management capabilities. Full UK driving licence. What's On Offer Basic salary of £90,000 - £100,000 Performance-related bonus Car allowance Private healthcare Pension scheme Life assurance Income protection Career progression opportunities within a growing international organisation Apply Today This ...