26 to 50 of 126 Performance Metrics Jobs in the UK excluding London

fantastic opportunity to take ownership of a well-established outsourced services function of around 50 employees across processing and contact centre teams, driving performance, efficiency and continued growth. The Role You will take full responsibility for the outsourced services division, ensuring operational excellence, strong client relationships and commercial performance. … outsourced services proposition (including SLAs, pricing and benefits) Support bid activity and identify opportunities for growth and cross-sell Oversee billing, invoicing and commercial performance, ensuring profitability Maintain accurate customer records to support renewals and service reviews Implementation & Service Delivery Engage with clients during onboarding to ensure a smooth ...

Manager to support the mobilisation, coordination, governance and commercial oversight of multiple client engagements. The successful candidate will ensure delivery activities are executed efficiently, performance metrics are achieved, and client satisfaction is consistently maintained. This position requires strong delivery discipline, proven stakeholder management skills, and the ability … across multiple workstreams in alignment with timelines, governance and quality standards. Lead RAID processes and provide structured delivery reporting. Track KPIs and ensure delivery performance aligns with expectations. SOW & Commercial Management Create and maintain Statements of Work, ensuring accurate scope, deliverables and commercials. Support pricing, rate negotiations and margin ...

influences decisions. The Role Act as the embedded analytics partner within a product area, shaping how insight informs product strategy Define and own product performance metrics, ensuring clarity, consistency and trust Analyse complex datasets to uncover trends, risks and opportunities that impact customer experience and commercial performance ...

code and design reviews to ensure quality, security, and maintainability. Identify capability gaps and drive upskilling across the AI team. Foster a collaborative, high-performance engineering culture. Own technical delivery of AI solutions, ensuring alignment with scope, timelines, and quality expectations. Oversee deployment of AI systems into secure … controlled environments. Ensure compatibility of AI solutions with DevSecOps pipelines and enterprise technology stacks. Define and monitor performance metrics for deployed models, ensuring operational effectiveness and reliability. Lead remediation and optimisation efforts when performance, compliance, or operational risks arise. Embed ethical AI principles, including fairness, explainability, auditability ...

with business stakeholders to identify improvement opportunities through data analysis and digital innovation. Support business system upgrades, integrations, and enhancements that improve data flow, performance, and user experience. Monitor and report KPIs and performance metrics to measure system efficiency and improvement outcomes. Stay current with emerging ...

Create and maintain users accounts across business-critical systems Manage and administer all business-critical systems Monitor and manage business-critical assets and systems performance to ensure high availability, data integrity and business continuity Collate and maintain accurate IT and system performance metrics Provide on-premise ...

safe, controlled, and on-time transition into service Establish operational readiness across people, processes, systems, supply chain, and assurance Embed governance, reporting, and performance management aligned to contract requirements and TfL expectations Contract Delivery (Post-Mobilisation) Provide senior operational leadership for the contract, ensuring delivery against safety, performance … operational delivery plan, aligning day-to-day delivery with contractual, commercial, and strategic objectives Lead and develop the management team, fostering a high-performance, safety-first, and customer-focused culture Manage client and key stakeholder relationships, acting as a trusted delivery partner to TfL Drive continuous improvement, innovation ...

client is developing world-class flight simulators that are shaping the future of aviation training. Within these roles you will be delivering high-performance, real-time systems for the aerospace industry. Responsible for overseeing system integration, verification, and validation of advanced flight simulation systems. This role will also involve … system performance. Maintain and optimize system configurations for improved operational efficiency and system reliability. • Verification & Validation: Define and execute test plans to verify system performance, functionality, and safety. Ensure all simulation systems meet regulatory standards and performance metrics required for certification. Develop and conduct test procedures ...

operational modernisation. Align ways of working across field teams, service desk, and projects. Champion a culture of continuous improvement and operational excellence. Service Delivery & Performance Ensure a reliable, professional managed service for all customers. Set service performance metrics and monitor results. Drive consistency, standards, and best practices … plans. Provide insight on resource planning, capacity, service development, and long-term operational needs. People Leadership Build strong leadership within operational teams. Drive accountability, performance management, and workforce planning. Identify and develop future leaders. Work closely with People & Culture to support engagement and development. Skills & Experience Essential Extensive experience ...

SAFe, or Hybrid methodologies Oversee sprint planning, release planning, and PI planning (where applicable) Track and report on velocity, burn-down charts, and delivery performance metrics Drive continuous improvement across delivery teams Own program financial management, including budgeting, forecasting, and cost tracking Manage vendor partners, system integrators ...

Jenkins, Github Actions, Azure DevOps Code Pipeline. Monitoring and Logging: Manage monitoring tools (e.g., Azure Monitor, Grafana, Datadog, Prometheus) to proactively detect and troubleshoot performance issues, as well as maintain a robust logging infrastructure. Disaster Recovery and Backup Solutions: Design and implement disaster recovery solutions to ensure business continuity … including RTO/RPO objectives. Linux System Administration to maintain, configure, and troubleshoot Linux environment, focusing on performance, security, and reliability. Scripting and Automation: Develop scripts (e.g. Python, Ruby, Bash) to automate routine tasks and improve deployment speed and accuracy. Collaborate with senior leadership, sales, and operations teams ...

Manage incident and problem resolution processes, coordinating with 3rd Party Support companies where necessary for timely resolution of issues. Monitor and report on service performance metrics. Strive for Continuous Improvement across all areas. To have the ability to contribute to The Fuel Store’s success, you will need ...

suited to an experienced IT channel professional who enjoys balancing operational delivery with commercial impact. You will support go-to-market initiatives, manage vendor performance, ensure certification compliance, and contribute to the continuous development of our clients’ vendor portfolio within the cyber security ecosystem. KEY RESPONSIBILITIES Vendor & Relationship Management … enablement sessions, and partner events Optimise and manage MDF spend in line with agreed objectives Attend relevant vendor and partner conferences as required Vendor Performance & Governance Monitor, track, and report on vendor performance metrics Identify and mitigate risks or challenges associated with vendor relationships Ensure vendors ...

will take ownership of day-to-day ecommerce trading operations across one or more DTC websites, working closely with marketing and operations to drive performance, improve the customer experience, and support the commercial strategy of a business with a genuine reputation for excellence in its field. Main Responsibilities: Develop … strategic sales plans each period and track key performance metrics including conversion rates, average order value, and website traffic Monitor sales performance and adjust buying decisions to optimise inventory turnover and reduce dead stock Oversee website content strategy and daily operations, ensuring product listings and merchandising ...

customers. Description Lead and mentor IT Business Partners to align IT capabilities with business priorities Shape and implement IT strategies that enhance operational performance Manage the IT Capex budget, ensuring effective allocation and financial oversight Optimise 1st and 2nd line support processes to improve service quality Engage senior stakeholders … translate business needs into technology initiatives Oversee end-to-end IT project delivery using structured project management practices Monitor performance metrics and implement continuous improvements Manage risks, resources, and timelines to ensure successful project outcomes Profile A successful Programme Manager should have: Extensive experience in senior IT management ...

your time across Europe , you'll partner closely with our sites, sharing expertise, supporting teams on the ground, and delivering impactful change that enhances performance across our network. This is an exciting opportunity for an experienced engineer who thrives at the intersection of technology, data, and manufacturing. Role Responsibilities … process issues, using data insights to create practical solutions. Creating and leading training programs for staff on digital tools and data analytics. Setting up performance metrics to measure the success of initiatives and sharing results with leadership. Managing projects aimed at ongoing improvements that follow sound industry practices ...

with keyword research and SEO strategy development Optimise website content to improve search engine rankings Support on-page and technical SEO improvements Monitor website performance using SEO and analytics tools Assist with backlink research and link-building activities Prepare SEO reports and analyse performance metrics Collaborate with ...

with keyword research and SEO strategy development Optimise website content to improve search engine rankings Support on-page and technical SEO improvements Monitor website performance using SEO and analytics tools Assist with backlink research and link-building activities Prepare SEO reports and analyse performance metrics Collaborate with ...

with keyword research and SEO strategy development Optimise website content to improve search engine rankings Support on-page and technical SEO improvements Monitor website performance using SEO and analytics tools Assist with backlink research and link-building activities Prepare SEO reports and analyse performance metrics Collaborate with ...

Glasgow, Knutsford or Manchester. Key responsibilities: Develop, implement, and maintain IT service processes aligned to business objectives and best practice. Produce reports, KPIs, and performance metrics to support decision-making and continuous improvement. Work with stakeholders and technology teams to assess needs, improve service delivery, and ensure regulatory ...

Glasgow, Knutsford or Manchester. Key responsibilities: Develop, implement, and maintain IT service processes aligned to business objectives and best practice. Produce reports, KPIs, and performance metrics to support decision-making and continuous improvement. Work with stakeholders and technology teams to assess needs, improve service delivery, and ensure regulatory ...

point of contact for third-party infrastructure providers, you'll ensure hosted environments are secure and reliable, while also keeping a close eye on performance metrics such as SLAs and customer satisfaction to continuously improve service delivery. Collaboration will be central to your role, working closely with Product ...

will be doing: Lead the development and implementation of a continuous improvement framework aligned with the organisational strategy and customer needs Analyse operational data, performance metrics and customer feedback to identify areas of inefficiency, risk or inconsistent service Manage improvement projects to ensure they have measurable outcomes ...

quality standards and organisational policies. - Provide expert advice and training on quality protocols, conducting audits to maintain high standards. - Negotiate service level agreements and performance metrics, ensuring contractual obligations are met. - Resolve supplier issues related to quality, performance, and service levels. - Certify alternative suppliers to mitigate risks ...

drive online sales growth, improve conversion rates, and enhance customer experience Oversee product listings, pricing, promotions, and inventory management across all platforms Analyze performance metrics (traffic, conversion, AOV, ROI) and provide actionable insights Collaborate with marketing teams on digital campaigns (SEO, PPC, email, social) Manage Amazon advertising (Sponsored … Products, Sponsored Brands, etc.) and marketplace performance Ensure consistent brand presentation and compliance across all digital touchpoints Monitor competitor activity and industry trends to identify new opportunities Requirements Minimum 10 years of experience in eCommerce management, with strong exposure to both eShop platforms and Amazon Hands-on experience with ...