26 to 50 of 217 Performance Metrics Jobs in the UK excluding London

team tasks. Manage relationships with third-party security vendors and service providers. Prepare and manage the IT security budget, ensuring optimal allocation of resources. Communicate security risks, incidents, and performance metrics to senior management and other stakeholders. Drive continuous improvement initiatives within the information security function. Skills and Experience Bachelor's degree in Computer Science, Information Security, or More ❯

business objectives. Provide expert guidance and oversight on bid and tender pricing initiatives by utilising advanced commercial modelling techniques to ensure competitive submissions. Leverage data analysis to deliver key performance indicators (KPIs) and actionable insights to senior management, aiding strategic planning decisions across the organisation. Monitor the effectiveness of pricing decisions by assessing performance metrics and highlighting More ❯

issue resolution. You also need to have good SQL knowledge as well as experience in creating reports in report studio including XtraReports. Oversee the day-to-day management and performance of a team of up to 10 officers responsible for supporting the council’s wide range of IT applications Managing helpdesk operations, system upgrades, access management and incident resolution … Leading service improvement initiatives and ensuring excellent customer service delivery Liaising with internal and external stakeholders, including suppliers, to maintain system performance and compliance Analysing system data and performance metrics to identify improvements Supporting the development of team processes and ensuring adherence to data protection, GDPR, and council standards About you Must have extensive experience of using More ❯

Experience in championing and implementing changes that foster a culture of continuous improvement. Expertise in working with teams and stakeholders to define user stories with suitable acceptance criteria, key performance indicators (KPIs) and associated performance metrics and measures. Experience in defining and maintaining iterative product roadmaps, feature or development backlogs and release plans to meet clearly defined More ❯

an exciting opportunity to shape and develop an online platform from the ground up, playing a key role in its success. You will be responsible for managing content, optimising performance, driving traffic, and enhancing the user experience to support business growth and sales. Key Responsibilities: Oversee the management and maintenance of the website, ensuring seamless functionality, performance, and … and up to date. Collaborate with designers, developers, and marketing teams to implement design and content updates. Monitor website analytics, track user behaviour, and generate reports to optimise website performance and improve user experience. Develop and execute SEO strategies to drive organic traffic and improve search engine rankings. Manage eCommerce functionality, ensuring an optimised and user-friendly online shopping … web technologies, including HTML, CSS, and JavaScript. Experience with content management systems (CMS), Magento 2 knowledge is a plus. Proficiency in website analytics tools (e.g., Google Analytics) to monitor performance and inform strategy. Knowledge of SEO best practices and ability to implement effective optimisation strategies. Commercial awareness and understanding of eCommerce performance metrics. Knowledge of digital marketing techniques More ❯

service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring best practices are followed. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Key Skills & Experience: Strong experience in managed services, cloud hosting, and … IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyse service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service life cycle management * Shift working will be required 4 shifts on 5 off More ❯

service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring best practices are followed. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Key Skills/requirements Strong experience in managed services, cloud hosting … and IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. Shift allowance of £400 a month is paid for shift More ❯

exceptional customer experience THE SERVICE DELIVERY MANAGER OPPORTUNITY: This role is perfect for a confident MSP Service Delivery professional who excels in a fast-paced environment, ensuring seamless service performance, strong stakeholder relationships, and proactive improvement of IT operations. You will act as the bridge between clients, technical delivery and account management, ensuring services consistently exceed expectations. RESPONSIBILITIES: Act … as primary escalation point for persistent issues and major incident coordination Monitor and report on SLA and KPI performance across customers Drive cross-team collaboration to enhance service delivery outcomes Build strong relationships with key stakeholders including C-level leaders Identify service risks and implement mitigation strategies Lead and manage Service Improvement Plans (SIPs) Support change, release and transition … processes into BAU Promote best practice and ITIL-aligned operational standards Identify automation and optimisation opportunities Contribute to onboarding of new clients and smooth service adoption Produce commercial and performance-focused service reporting YOUR KEY SKILLS: Proven experience within a Service Delivery Manager role at an IT MSP Strong ownership of SLA frameworks and service performance metrics More ❯

Follow the organisation's Change Control procedures for authorised changes. Work closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor service desk performance metrics and identify opportunities to enhance efficiency and service quality. Create and maintain clear technical documentation and knowledge base materials. Mentor junior service desk staff, providing technical guidance More ❯

the IT helpdesk operations, ensuring efficient service delivery and user satisfaction. Assist in the design, implementation, and maintenance of IT systems, including servers, networks, and cloud solutions. Monitor IT performance metrics and proactively identify areas for improvement. Implement IT best practices, policies, and procedures to enhance operational efficiency. Collaborate with external vendors and service providers for hardware and More ❯

by-side shadowing until you are confident working with minimal support. Why This Role? You will be joining a team that values quality and efficiency. We work towards clear performance metrics: Team-wide goals for answering calls within 30 seconds and maintaining an abandoned call rate of under 5%. Responding to emails within one hour (team-wide More ❯

standards and responsible AI principles. Collaborate with Engineering, Product, and Security teams to embed ML-driven decision-making into enterprise platforms and workflows. Define and track engineering and model performance metrics (latency, scalability, cost, accuracy) to optimize systems in production. Mentor and coach ML engineers, fostering technical excellence, collaboration, and innovation within the AI Science team. Requirements 8+ More ❯

bringing an entrepreneurial approach to growing the CBC business Meticulous approach to reviewing complex legal and marketing documentation for accuracy and compliance. Data-driven mindset with ability to analyse performance and make evidence-based decisions. Proficiency in data manipulation and analysis to generate performance reports. Excellent stakeholder management and communication skills. We work together. Your team and the … card manufacturer. This will include contract negotiations, account management and reporting. Negotiating commercial terms with partners to secure attractive cashback offers. Account management of partners Monitoring and optimising partner performance and resolving issues. Compliance Management: Ensuring the CBC product is compliant with all relevant financial services regulations. Managing fraud and financial crime risks in collaboration with compliance and risk … teams. Reporting & Analytics: Collecting and analysing customer feedback (complaints data, customer panel data) as an input to developing and executing strategies to drive growth & retention Monitoring and reporting on performance metrics (activation rate, spend per card, load activity, cashback earned, fraud, and promotions). So why pick UW? We’ve got big ambitions so there’s going to More ❯

Role Overview Mercor is engaging advanced CUDA experts who specialize in GPU kernel optimization, performance profiling, and numerical efficiency. These professionals possess a deep mental model of how modern GPU architectures execute deep learning workloads. They are comfortable translating algorithmic concepts into finely tuned kernels that maximize throughput while maintaining correctness and reproducibility, 2) Key Responsibilities Develop, tune, and … benchmark CUDA kernels for tensor and operator workloads. Optimize for occupancy, memory coalescing, instruction-level parallelism, and warp scheduling. Profile and diagnose performance bottlenecks using Nsight Systems, Nsight Compute, and comparable tools. Report performance metrics, analyze speedups, and propose architectural improvements. Collaborate asynchronously with PyTorch Operator Specialists to integrate kernels into production frameworks. Produce well-documented, reproducible … benchmarks and performance write-ups. 3) Ideal Qualifications Deep expertise in CUDA programming, GPU architecture, and memory optimization. Proven ability to achieve quantifiable performance improvements across hardware generations. Proficiency with mixed precision, Tensor Core usage, and low-level numerical stability considerations. Familiarity with frameworks like PyTorch, TensorFlow, or Triton (not required but beneficial). Strong communication skills and More ❯

to senior stakeholders. Your responsibilities will include: Developing dashboards and reports using Power BI Collaborating with engineering/data teams to access and structure operational data Analysing service centre performance metrics and providing actionable insights Presenting findings to leadership and board-level stakeholders Understanding and integrating data from contact management system YOUR SKILLS AND EXPERIENCE: The successful Power … BI Analyst will have: Strong experience in Power BI and building dashboards Proven experience working with service centre performance data, including operational metrics and KPIs Ability to translate data into actionable insights for leadership and board presentations Exposure to contact management systems (Genesys) HOW TO APPLY: Please register your interest by sending your CV to Mojola Coker via More ❯

improve customer experience within our Data Centers Stakeholder Collaboration: Work closely with Local Operations, Security COE and compliance to ensure alignment on access management policies and security training initiatives Performance Metrics and Reporting: Measure the effectiveness of access management and security training programs and provide regular reports to senior leadership through monthly reporting, using tools set up to … innovation, and accountability within the access management and security training teams Training Program Management Develops, implements, and monitors training programs across organizations Team Leadership Builds solid cross-functional relationships Metrics & Analytics Utilizes measures, benchmarks, or scorecards to monitor, evaluate, and report on training program effectiveness, success, and ROI Business Consulting Leads the execution of training strategies and adjusts as … project management tools and methodologies (e.g., Agile, Prince) Technical Knowledge: In-depth understanding of access management systems, security protocols, and compliance requirements Analytical Skills: Ability to analyze data and metrics to assess the effectiveness of access management and training programs Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly to diverse audiences More ❯

basic + £6,000 car + bonus + benefits We are looking for a Senior E-commerce Front End Software Engineer to design, develop, and optimise high-performance B2C websites and shopping apps that enhance customer experience and business growth. Key Responsibilities: Develop and maintain scalable, secure, and responsive web pages using HTML5, CSS, jQuery, and Microsoft ASP. Build … and optimise cross-platform shopping apps using Apache Cordova and Ionic. Enhance Front End performance, ensuring fast load times, smooth interactions, and accessibility compliance. Work closely with UX designers, Back End developers, and digital teams to integrate Front End solutions with marketing data layers for advanced analytics and A/B testing. Collaborate with DevOps engineers to integrate CI …/CD pipelines and monitor Front End performance using New Relic. Stay up to date with emerging Front End technologies and E-commerce trends. What We're Looking For: Extensive experience in software development, including in a Front End role. Proven experience in developing and maintaining high-traffic E-commerce websites. Expertise in HTML5, CSS, JavaScript, AngularJS, jQuery, and More ❯

Ownership & Service Delivery: Oversee and maintain full ownership and accountability of the end-to-end P2P processes, ensuring smooth service delivery across the SSC. Manage service level agreements (SLAs), performance metrics, and reporting for P2P operations. Ensure robust internal controls and compliance within the P2P function. Develop, obtain corporate approval and maintain all related policies, process documentation and … are structured, standardised and consistent across the different systems to ensure operational efficiency. Manage P2P systems and process interfaces with external and/or internal partners. Monitor P2P Process Performance and Ensure Compliance Inform the definition of P2P service level agreements (SLA) and KPI. Develop analytics-driven reporting to measure efficiency of end-to-end P2P processes. Ensure compliance … Finance, and other shared services teams to align on best practices and process standards. People Management: Lead the P2P delivery and process teams and oversee direct reports, ensuring clear performance goals and accountability. Foster a high-performance culture that supports career development, mentorship, and continuous learning. Drive cross-functional collaboration and ensure alignment between various P2P stakeholders. Sharing More ❯

and facilities work orders and assigning them to the relevant on-site estate and facilities team/contractor(s) through an effective triage process in line with agreed Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), PO/order raising, updating of RAMS and total end to end maintenance and estates resolution using the Planon software. Duties/… quotes, RAMS, insurance documents, and other contractor-related paperwork. Issue and monitor permits to work, including hot works, working at height, and general permits, ensuring compliance with safety regulations. Performance Monitoring & Reporting Monitor workload distribution across site-based estates and facilities teams to ensure efficiency and avoid overloading. Run weekly reports to assess team performance and conversion rates … escalating issues where necessary. Produce trend analysis and performance reports to support long-term planning and continuous improvement. Work Order Oversight Review and manage work orders on hold, ensuring reasons are documented and relevant parties are informed. Investigate missed deadlines and liaise with contractors and internal teams to identify causes and implement remedial actions. Stakeholder Engagement Maintain excellent relationships More ❯

Signed Data Asset Form (where appropriate) Kick-off call completed with documented follow-up Pulse Calls arranged, completed, and followed up All detail recorded in Halo PSA and SharePoint Performance Metrics: Project compliance: Zero major compliance breaches per quarter Project efficiency: 95% of projects delivered on time and within budget Customer satisfaction: 90%+ client satisfaction scores across … Dental cover Great working environment with friendly team Contributory pension scheme Receive up to 10 days of relevant training per year A tailored professional and personal development plan High performance computers for all employees Work in a modern environment, we have break out areas for those quiet times Flexible Office/Home Working Interview Process: Stage 1 : Telephone Screening More ❯

You will be a trusted advisor to our Executive Committee, providing strategic leadership, identifying and delivering people solutions that enhance organizational effectiveness, simplify our structure, and foster a high-performance, engaged culture. Your expertise in organizational design, talent management, and data-driven decision-making will be crucial to our growth and cultural transformation. Key responsibilities include establishing effective ways … Required Skills & Experience Candidates should demonstrate expertise in: Trusted senior partner to executives, translating business priorities into effective people initiatives Building credible relationships across all levels, promoting inclusion and performance culture Driving leadership development, organizational design, and cultural transformation Executing talent strategies, succession planning, and workforce planning Embedding performance metrics and fostering a positive employee environment Providing … data-driven insights, monitoring performance, and advising on industry trends Success Criteria Ideal candidates will possess: MCIPD/FCIPD qualification with extensive experience in strategic HR roles, preferably within technology or product-led organizations Strong generalist and specialist HR skills, including organization design and change management Proven success in leading enterprise-wide cultural and organizational change Ability to develop More ❯

IT Manager is responsible for overseeing the organization’s technology infrastructure and developing strategies to align IT with business goals. This role involves managing the wider team, ensuring system performance, security, and compliance is at the highest level possible. The Senior IT Manager fosters a culture of innovation and continuous improvement while collaborating to implement effective technology solutions and … growth Duties will include: Manage IT operations, including infrastructure, applications, and support services, ensuring reliability and scalability. Lead and mentor the team, promoting professional growth, collaboration, and a high-performance culture. Oversee project management for IT initiatives, ensuring projects are delivered on time and within budget. Implement IT policies, procedures, and best practices to enhance security, compliance, and operational … efficiency. Collaborate with other departments to identify technology needs and deliver effective, scalable solutions. Monitor and analyze IT performance metrics, using insights to recommend and implement improvements. Stay updated on emerging technologies and trends to maintain a competitive edge and inform strategic decisions Person Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. 3+ More ❯

operated IT controls and procedures Created policies and standards to implement components of IT Governance, Risk and Compliance Worked with external vendors and service providers to monitor and manage performance Reported on technology risks and performance metrics to non-technical stakeholders Influenced and coordinated cross-function teams Benefits You'll get a highly competitive remuneration and benefits More ❯

Manager to launch, build, and manage their presence across major online marketplaces. You will be responsible for developing strategy, working with the team to build listings, ensuring compliance, optimising performance, managing ads, monitoring profitability, and scaling revenue across all platforms. This role is ideal for someone who has successfully launched brands and managed teams on marketplaces before and not … You will lead the launch plan for the following channels, upon agreed priority: Amazon eBay DIY.com The Range Debenhams Wayfair OnBuy Additional marketplaces based on your research and performance insights. Key Responsibilities Marketplace Launch & Setup Create and execute the full marketplace launch strategy across Amazon, eBay, DIY.com, Wayfair, Debenhams, The Range, and OnBuy. Work with your team to build … listing health. Track inventory levels, stock forecasting, and slow-moving SKUs. Oversee the teams management of customer messages, returns, and claims with excellent service. Ensure all marketplace rules and performance metrics are met. Advertising & Performance Optimisation Manage Amazon PPC, eBay PPC, and marketplace promotions. Conduct keyword research, competitor analysis, and category research. Improve contribution margin by optimising More ❯

Data-Driven Decision Making Monitor vertical software market trends, M&A dynamics, and competitive activity to identify emerging opportunities. Utilize CRM tools (e.g., Salesforce) to manage pipeline activity, measure performance, and report on sourcing and acquisition metrics. Apply rigorous financial modelling and data-driven analysis to evaluate targets, assess returns, and ensure disciplined capital deployment. Leadership & Team Development Lead … mentor, and develop a team of Corporate Development professionals, fostering a high-performance, analytical, and relationship-driven culture. Establish clear KPIs and performance metrics for sourcing, outreach effectiveness, and conversion rates. Collaborate across Corporate Development, Strategy, and Operations to ensure cohesive execution of the capital deployment agenda. Qualifications & Experience 10+ years of experience in Corporate Development, M More ❯