76 to 100 of 300 Performance Metrics Jobs in the UK excluding London

root causes. Analyse passenger feedback and identify opportunities to improve the passenger experience. Work with operational teams to reduce recurring complaints Monitor complaint performance metrics and team productivity. Provide recommendations to senior stakeholders based on passenger insights and emerging trends. Support business initiatives aimed at improving passenger satisfaction … retention. Team Leadership Coach, develop and support Passenger Experience Executives. Conduct regular quality reviews and performance discussions. Support recruitment, onboarding and training of new team members. Ensure processes, guidance and knowledge resources remain up to date. Skills & Experience Required Proven experience in complaints handling, passenger resolution or passenger service ...

service standards and contractual requirements. Working closely with operational managers, engineers and key stakeholders Dealing with complaints resolution Managing workflows, resolving escalated issues, monitoring performance and implementing Monitoring service delivery performance against KPIs and SLAs Managing quotations, work in progress and commercial administration processes The Housing Service Delivery … Knowledge of social housing repairs, maintenance or facilities management operations Experience handling customer complaints and service escalations Strong commercial awareness and understanding of operational performance metrics Advanced Excel and reporting skills Desirable Experience would include: Social housing or housing association maintenance contracts Reactive maintenance and planned preventative maintenance ...

website elements, user journeys and conversion funnels. Conversion Insight: Complete all test analysis, communicating insights to internal stakeholders. Provide regular updates on progress and performance metrics to ensure transparency across the wider business. Experimentation platform expert: Become platform super user, able to independently develop tests and metrics on the platform through to delivery. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools including but not limited to Contentsquare, GA4, and GetFeedback. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User ...

end. As a Senior Analyst — Customer (Beauty) , you will: Customer Analytics Own analytical projects across the customer lifecycle — acquisition, retention, CRM, loyalty, marketing performance and personalisation Build customer segmentations, cohort analyses and behavioural models that the business can act on Analyse marketing channel performance — understanding what drives efficient … scripts — producing accurate, well‐documented analysis Work with the Engineering team to understand the customer data model Build dashboards and reports that communicate customer performance clearly Stakeholder Engagement Present findings to the Customer Lead and Beauty stakeholders — translating complex analysis into clear business recommendations Manage ad hoc analytical requests ...

support functions in close collaboration with the customer Ensuring services are delivered in line with agreed SLAs, KPIs and compliance requirements Monitoring service performance metrics, analysing trends and generating detailed reports for internal and client review Acting as the main point of contact for the customer on service … delivery and performance Managing incident, problem and change management processes in line with ITIL best practice Coordinating with internal infrastructure, development and support teams to resolve issues and implement improvements Driving service improvement initiatives based on performance data and customer feedback Managing vendor relationships and third-party service ...

experience, and commercial effectiveness. Serve as Process Owner for pricing-related workflows, including pricing exceptions and pricing program eligibility guidelines, ensuring effective governance and performance measurement Lead initiatives to modernize and digitize processes by identifying pain points, conducting root cause analysis, and implementing sustainable improvements in partnership with Technology … maintain a product vision and roadmap aligned with business priorities, clearly articulating trade-offs and strategic decisions Leverage customer insights, system data, and performance metrics to drive continuous improvement and challenge the status quo Identify and deploy AI-enabled tools and automation opportunities that improve productivity and enhance ...

design, develop, and implement data warehouses, data lakehouses, and AI/ML models that fuel our data-driven operations.* Design and build high-performance data pipelines: to extract, transform, and load data into Cloud Data Lake Storage and other Cloud services.* Develop and maintain secure data warehouses and data … addition to these core skills, you should have specialist experience in one or more of the following technologies**Azure Databricks*** Design and build high-performance data pipelines: Utilize Databricks and Apache Spark to extract, transform, and load data into Azure Data Lake Storage and other Azure services.* Experience ...

rankings. Support the development and launch of new private-label products across all relevant online channels. Identify opportunities to improve website and marketplace performance, productivity, conversion and customer experience. Develop quarterly and annual sales plans, set targets and support product launch and growth strategies. Plan promotional calendars around product … launches, seasonal events and commercial opportunities. Monitor and analyse sales, conversion, traffic, basket value and other key performance metrics across multiple channels. Produce regular performance reports against targets and translate data into clear commercial actions. Evaluate campaign effectiveness and ROI, making recommendations to improve performance. Monitor competitor ...

system performance. Maintain and optimise system configurations for improved operational efficiency and system reliability. Verification & Validation: Define and execute test plans to verify system performance, functionality, and safety. Ensure all simulation systems meet regulatory standards and performance metrics required for certification. Develop and conduct test procedures … degree is a plus. Technical Skills Strong understanding of flight simulation systems and their components. Proficiency in system integration, hardware/software interfaces, and performance testing. Experience with simulation software tools, modeling languages, and simulation platforms (e.g., MATLAB, Simulink, RTOS). Familiarity with industry standards and certifications (e.g. ...

commercial teams to deliver the category optimisation programme including assortment, pricing, promotions, and space planning. Prepare and present regular reports on insights, trends, and performance metrics to guide strategic decision‐making and enhance overall business performance. Qualifications Individual to be on client site 2/3 days ...

specifications and requirements that engineering teams can build from with confidence and minimal clarification. Define, track and improve key product outcomes, using data and performance metrics to guide decision-making and prioritisation. Conduct user research with Finance and Operations stakeholders, bringing evidence and customer insight into roadmap ...

delivery of high-quality products and services. In this role, you will work closely with the Activity Manager to coordinate daily priorities, support team performance, and foster a positive, inclusive, and continuous improvement culture. While this is not a line management position, you will play a key role … escalate issues when required. Ensure processes, work instructions, routing, tooling, and material flow practices are consistently followed. Lead daily SIM meetings and contribute to performance reviews and improvement initiatives. Support the collection and analysis of operational performance metrics to drive continuous improvement. Promote compliance with quality ...

client issues. Manage escalations effectively to ensure outstanding client satisfaction. Serve as a strategic advisor, promotingKainosofferings and client roadmaps. Implement continuous improvement based on performance metrics and feedback. Ensure seamless transitions between implementation and support. Maintain strong relationships with Workday,Kainosbusinesspartners, andclientstakeholders. What we are looking for: Significant ...

sickness, holidays, or unexpected absences. Step into the Field Manager role when required, ensuring continuity of leadership, operational oversight, and alignment with business objectives Performance & Quality Management Be accountable for achieving all set KPIs and SLAs, driving performance through regular reviews and continuous improvement. Monitor and report … performance metrics, identifying trends and implementing corrective actions where necessary. Ensure consistent quality control across work completed by engineers and subcontractors, both locally and internationally. Incident & Escalation Management Respond swiftly to high-priority incidents, coordinating resources to ensure timely resolution and minimal service disruption. Act as the first ...

Junior Digital Analyst, you'll help colleagues across the business make better decisions through data. Working with website and audience performance data across a large portfolio of digital brands, you'll provide reporting, insights and analysis that help teams understand what's working, identify opportunities and improve results. Working … role in making digital data accessible, meaningful and actionable. What You’ll Be Doing Producing regular reporting and insights to help stakeholders understand website performance, audience behaviour and marketing effectiveness Acting as a day-to-day point of contact for analytics queries, helping colleagues interpret data and answer business ...

business. This is an excellent opportunity for someone who enjoys working at the heart of a manufacturing operation where high-quality data directly impacts performance, efficiency, and commercial success. Why Join Our Client? Join a well-established manufacturing business operating within a fast-paced production environment Play a critical … reporting accuracy Be involved in new product introductions and production data management Contribute to waste reduction and operational improvement projects Opportunity to influence business performance through high-quality data management and analysis What You'll Do Create, maintain, and govern SAP master data for finished goods, materials, and customers ...

metric definitions and governance tailored for international markets. Developing actionable dashboards & reporting : Create and maintain scalable, user-friendly dashboards that provide visibility into key performance metrics and think broadly across the end-to-end customer journey. Delivering deep-dive analytics : Conduct root cause analysis to uncover drivers … team move faster and deliver more scalable, proactive insights. Enabling experimentation & continuous improvement : Support A/B testing and digital experience evaluations by analysing performance outcomes and quantifying customer and business impact. Influencing strategy through storytelling : Communicate insights and trends clearly and persuasively to technical and non-technical stakeholders ...

metric definitions and governance tailored for international markets. Developing actionable dashboards & reporting : Create and maintain scalable, user-friendly dashboards that provide visibility into key performance metrics and think broadly across the end-to-end customer journey. Delivering deep-dive analytics : Conduct root cause analysis to uncover drivers … team move faster and deliver more scalable, proactive insights. Enabling experimentation & continuous improvement : Support A/B testing and digital experience evaluations by analysing performance outcomes and quantifying customer and business impact. Influencing strategy through storytelling : Communicate insights and trends clearly and persuasively to technical and non-technical stakeholders ...

members. Financial Analysis: Evaluate project profitability, cost structures, and support budget development. Contract Negotiation: Negotiate contracts and agreements to secure projects with favourable terms. Performance Metrics: Establish and report on key performance indicators (KPIs), adjusting strategies as needed. Compliance and Risk Management: Ensure all activities comply with ...

that we optimize resource allocation so that supply meets global demand and we leverage a follow the sun model where possible. Develop and implement performance metrics to drive efficiencies, reduce human error and operating expense across Operations. Lead, mentor and coach experienced network Engineers. Set out and progress … development plans across the team that are aligned to and supportive of the Vision for the team. Identify and constructively deal with any performance or training gaps across the team. Collaborate with others in TNS as "One Team" to help deliver our collective goals and lead a global mentality. ...

impact of proposed changes, and maintaining the forward schedule of change Review failed and emergency changes to identify and embed process improvements Ensure key performance indicators are measured across Incident, Problem and Change, align delivery to targets set by the Executive Management team, and report trends in process maturity … oriented with personal accountability Excellent attention to detail, quality and control Analytical thinker with the ability to define and present information (e.g. KPIs and performance metrics) Excellent interpersonal skills including listening, building rapport and an awareness of internal and external issues What We Do For You Wellbeing that ...

repeatable, standardized practices Develop training materials, onboarding programs, and capability development tools Facilitate global knowledge-sharing and communities of practice Process Excellence Analyze estimating performance metrics and identify improvement opportunities Optimize workflows to improve consistency, efficiency, and scalability Reduce rework, estimation variability, and commercial risk Support implementation … functions without direct authority Act as a trusted advisor on estimating excellence, governance, and process maturity Support strategic initiatives impacting estimating operations and business performance Requirements Bachelor's degree in Engineering, Business, Operations, Finance, Supply Chain, or related field 7+ years of experience in estimating, proposal management, pricing operations ...

repeatable, standardized practices Develop training materials, onboarding programs, and capability development tools Facilitate global knowledge-sharing and communities of practice Process Excellence Analyze estimating performance metrics and identify improvement opportunities Optimize workflows to improve consistency, efficiency, and scalability Reduce rework, estimation variability, and commercial risk Support implementation … functions without direct authority Act as a trusted advisor on estimating excellence, governance, and process maturity Support strategic initiatives impacting estimating operations and business performance Requirements Bachelor's degree in Engineering, Business, Operations, Finance, Supply Chain, or related field 7+ years of experience in estimating, proposal management, pricing operations ...

/SLA's and customer reporting where required. Can suggest and implement process improvements. Can work across multiple geographies to support Group wide process. Performance indicators Ensure department meets SLA, KPI and contribution targets. Support key customer contracts to maintain and improve contribution. Maintain & improve stakeholder satisfaction levels. Understand … supplier financial statements for detailed insightsAdvanced understanding of tools to track, measure, and forecast impacts of savings and demonstrate TS valueAble to create valuable performance metrics and processes to capture dataEducation and qualification Fully qualified in relevant professional qualificationAdvanced academic background, preferably to a good degree level ...

REQUIRED Extensive experience in enterprise data architectures, data modelling methods and technologies, and solution design within complex organisations. Ability to optimise data architectures for performance, scalability, reusability, and long-term sustainability. Be a systems thinker, delivering transformative change, with a growth mindset and value creation as your core - always … data models, and produce key models as required Leading iterative reviews of data architectures and models, continuously refining processes based on feedback from users, performance metrics, and business dynamics Identifying and exploiting common patterns, synergies and similarities to promote re-usability and the future proofing of data services ...