Are you looking for an opportunity to join a dynamic team in a fast-paced environment? We are currently seeking a detail-oriented Customer servicedelivery coordinator to join a renowned energy supplier in Bury. If you thrive in a role that requires precision, multitasking, and exceptional customer … service skills, this position could be the perfect fit for you. You will be working Monday to Friday 8:30-5:00pm. In return for your hard work, you ll receive a starting salary of £23,000-£27,000 bonus benefits and the opportunity to develop your career What … to manage a high volume of tasks effectively. Meticulous attention to detail and a commitment to maintaining a high degree of accuracy. Exceptional customer service orientation with a focus on delivering positive experiences. Problem-solving skills to efficiently address inquiries and resolve issues. Ability to work collaboratively within a more »
between customers and GAP Group is carried out in an efficient and effective manner. The Role: Based in our Glasgow Head Office, the Rehire ServiceDelivery & Supply Chain Manager will be responsible for improving the value and reducing the risk of GAP Group's supply chain. The successful … commercial acumen and effective negotiation skills Strong leadership skills with the ability to drive performance within their team. An effective communicator with exceptional customer service and influencing skills. Proven analytical skills and proficient in completing supplier agreements. Knowledge of the hire/construction industry would be a distinct advantage. more »
and ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. Focusing on quality, covering all aspects including servicedelivery and the processes required to maximise the practices performance and income and balancing that with patient satisfaction. Responsibilities The following are the … in a fast-paced environment Effective time management (planning and organising) Ability to motivate and train staff Desirable Ability to recognise opportunities to enhance servicedelivery Excellent leadership skills Proven problem solving and analytical skills Disclosure and Barring Service Check This post is subject to the Rehabilitation … Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Old Swan Health Centre Group Practice Address Crystal Close more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Age UK Sheffield
delivered successfully, every day; Focus on our beneficiaries, and their expectations of receiving holistic, person-centred services to meet their needs; Ensure we meet service targets and contractual obligations, and provide reports and returns as required; Work with our Head of ServiceDelivery and Standards to implement more »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Henderson Scott
market products Trade matching via electronic platforms and manual confirmations Trade settlement Cash and stock reconciliation. Client, broker, and custodian reporting Key Responsibilities Client ServiceDelivery and Controls Deliver high-quality client service. Adhere to Client ServiceDelivery agreements and standard operating models. Build strong relationships … profile of our UK branch Essential skills Product knowledge Strong risk management awareness Accuracy and attention to detail Adaptability to change initiatives Strong client service skills Familiarity with financial markets Please send your CV for immediate consideration more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Amdaris
to shape the lead offering development and define strategy for internal GTM development and within the customer. You will define complex solutions and assure delivery quality. You will have experience leading globally distributed teams, working with on-shore and off-shore resources alike. Key Responsibilities: You will work closely … business objectives of prospective clients and how technology solutions can achieve their desired outcomes. You will assemble project teams, schedule and project manage the servicedelivery of key engagements. You will be responsible for the continual development of the value proposition, delivery processes, associated materials, and knowledge … further develop their skillset. Teach, train, coach and mentor teammates; promoting teammate satisfaction and enabling career progression. LEAD SOLUTIONS ARCHITECT REQUIREMENTS Extensive experience in servicedelivery as a consultant shaping data solutions. Experience leading technical teams both on-site and virtually. Experience with data modernisation and cloud data more »
with us. Role Responsibilities: As the Lean Six Sigma Manager, you will play a pivotal role in optimizing our operational processes and ensuring the delivery of high-quality legal services. Your responsibilities will include: Process Analysis and Improvement: Lead end-to-end process analysis to identify areas for improvement … streamline workflows, and enhance overall efficiency within the legal servicedelivery framework. Project Management: Manage and execute Lean Six Sigma projects from initiation to completion, applying proven methodologies to drive tangible results. Collaborate with cross-functional teams to implement process improvements and monitor project timelines. Data-Driven Decision … recognized Lean Six Sigma certification (e.g., Green Belt, Black Belt) with a proven track record of successfully implementing process improvement initiatives. Strong understanding of servicedelivery processes and a demonstrated ability to apply Lean Six Sigma principles in a professional services context Proficient in data analysis and statistical more »
between customers and GAP Group is carried out in an efficient and effective manner. The Role: Based in our Glasgow Head Office, the Rehire ServiceDelivery & Supply Chain Manager will be responsible for... more »
Account Manager with an Air Conditoning biased. This role offers an exciting opportunity to manage key client accounts, oversee health and safety compliance, ensure servicedelivery excellence, and take ownership of the P&L, WIP and debt. Responsibilities: Manage a portfolio of client accounts, serving as the main … point of contact and building strong, long-term relationships. Understand client requirements and objectives, proactively identifying opportunities to add value and enhance service offerings. Oversee health and safety standards, ensuring compliance with regulations and company policies. Managing a team of air conditioning engineers throughout the central belt. Collaborate with … internal teams and external partners to coordinate servicedelivery, resolving any issues or challenges that arise. Take ownership of the profit and loss (P&L), WIP and debt for assigned accounts, managing budgets, analysing financial performance, and implementing strategies to drive profitability. Provide regular reports and updates to more »
Total Contracted Hours: 40 Collection and Delivery Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. … a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day when we deliver exactly … work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The role of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver Great service to our Customers more »
critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. … new rules for the product against emerging client scenarios/priorities Support wider test and assurance activities Track record in the secure elements of servicedelivery Ability to work well in a mixed client CGI team Ability to quickly pick up new and unfamiliar technologies Track record in … Information Assurance Principles Experience of installing and configuring SIEM Required qualifications to be successful in this role Track record of moving from project into servicedelivery Elastic SIEM experience Vmware experience Vulnerability Management Tooling #LI-SB2 more »
Bolton, Greater Manchester, Little Lever, United Kingdom
Jobwise Ltd
s convenience. Duties will include: · Working on projects for the installation of IT equipment at customers across the UK, dealing with the whole of servicedelivery from receiving an order to handover with on-site system sign off with the client · Acting as a single point of contact … completion to achieve a correct and completed installation · Confirming dates and details with clients for each project, ensuring the clients are updated regularly · Managing servicedelivery and Engineers' calendar/scheduling in projects, surveys, training, snagging, etc We would LOVE to hear from you if you have the more »
Resource House, Bulwell, Nottinghamshire, United Kingdom
Jigsaw 24
About the role Reporting to the Operations Director, the Head of Managed & Professional Services will be responsible and accountable for the successful delivery of all contracted services, and for fulfillment of all Professional Services engagements, ensuring that customer satisfaction and quality remain paramount. The role must work closely with … sales colleagues to ensure that there is a holistic approach to the end to end services that our customers receive, whilst also continually driving service and quality improvements. Key duties and responsibilities are : Creating and driving the strategic direction for Managed & Professional Services Ensuring that services meet all statutory … all Managed & Professional Services Establish SLA’s, OLA’s and KPI’s to manage the performance of internal resources, shared services and 3rd party service providers Drive continuous, measurable Service Improvement and Development Plans Identify operational risks to services and projects, ensuring mitigation actions are recorded and delivered more »
expect at every step When help is needed, the aspiring IT Apprentice can get help from or escalate issues to other members of the ServiceDelivery Team Training You will complete the Level 3 Information Communications Technician, as well as having the opportunity to work towards key industry … get started in IT, the Aspiring IT Engineer naturally leads into roles such as: the IT Engineer, Network Engineer, Solutions Architect, Account Manager, or ServiceDelivery Manager Completing this apprenticeship could lead onto Level 6 Degree Apprenticeship programmes such as the Digital and technology Solutions Professional (Level more »
of choice is actively seeking an addition within their expatriate compensation & payroll team. The successful candidate will be responsible for the day-to-day servicedelivery to customers. This includes supporting the activation of new services and ensuring an excellent customer experience. You will also work closely with … management of workload and working to deadlines. Ability to work collaboratively with customers and support team members to achieve right outcomes. Project management and servicedelivery experience. Excellent verbal and written communication skills. Ability to articulate and apply logical decision-making. APPLY NOW Please forward your CV or more »
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
will be responsible for carrying out user research across its digital transformation projects. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidaysFlexible working (we are happy to discuss options such as compressed hours)Flexi timeHybrid working model (we are currently working largely … street discounts! Main duties of the job Taking responsibility for specific areas of the business and/or projects, and working closely and alongside Service and Project Management teams and Corporate Functions to develop user experience and research needs. Working with project and service teams to devise appropriate … actionable insights in support of the development of digital services. Working closely with designers and developers to turn user data into actionable product/service requirements that feed into prototype development, and influences product/service direction. Ensuring that issues and opportunities are clearly identified and properly reported. more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
DAC Beachcroft LLP
Job Introduction DACBeachcroft has an exciting opportunity for an IT Resource & Delivery Analyst to join our IT ServiceDelivery team on a full-time, permanent, hybrid basis, ideally in our Bristol office. This role would suit someone with experience in a similar role, and extensive knowledge of … data and analytics methods, with successful track record in developing and presenting management information. This role is key to the successful delivery of IT services to our firm, by ensuring that we continually have a consistent and actionable view of our people capacity related to current and upcoming demand. … teams and ensure that our colleagues don't become over utilised, that we can make informed resourcing decisions, and that we can provide sound delivery expectations to our stakeholders. Furthermore, this role will where required take a lead on coordinating the delivery of the more complex IT initiatives more »
Senior Service Manager Senior Service Manager/Customer Experience Manager required by a leading Cloud Technology company based in Glasgow. The company are continuing to expand globally and require a Senior Service Manager to support their UK customer base, taking responsibility for the end-to-end customer … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management, preferably 5+ years Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in … the following would be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature more »
Senior Service Manager Senior Service Manager/Customer Experience Manager required by a leading Cloud Technology company based in Glasgow. The company are continuing to expand globally and require a Senior Service Manager to support their UK customer base, taking responsibility for the end-to-end customer … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management, preferably 5+ years Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in … the following would be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature more »
Cannock, Staffordshire, West Midlands, United Kingdom
Kingscroft Professional Resources
Administrator , Purchasing Assistant or Business Support Administrator looking for a new role? Are you a confident Administrator in Purchasing, Materials, Supply Chain or Manufacturing ServiceDelivery looking to take on the role of Assistant Purchasing Planner? Are you looking for a role where you can develop your skills … supply chain. As the ideal candidate you will have some experience working in an administrative role within a supply chain, materials, stock, production or servicedelivery team. This role requires a proactive approach and the confidence to liaise on email or the phone with the supply chain partners more »
Sheffield Health and Social Care NHS Foundation Trust
Job summary The Memory Service offers an exciting opportunity to work with older adults who are experiencing memory difficulties. The post holder will work closely with the service user and their supporters/next of kin/carers to ensure that their experience from assessment, through to diagnosis … a supportive multi disciplinary team this may be your opportunity Main duties of the job The post holder will work within a multi-disciplinary service assess, plan, implement, evaluate treatment and collaborative care planning will provide cognitive testing and assessment in the community or hub base deliver group/… education interventions will maintain and promote a personalised approach in all aspects of servicedelivery to service users and their significant others using our service. About us We are passionate about providing the very best service for the people who use our service and are more »
Sheffield Health and Social Care NHS Foundation Trust
Job summary The Memory Service offers an exciting opportunity to work with older adults who are experiencing memory difficulties. The post holder will work closely with the service user and their supporters/next of kin/carers to ensure that their experience from assessment, through to diagnosis … a supportive multi disciplinary team this may be your opportunity Main duties of the job The post holder will work within a multi-disciplinary service assess, plan, implement, evaluate treatment and collaborative care planning will provide cognitive testing and assessment in the community or hub base deliver group/… education interventions will maintain and promote a personalised approach in all aspects of servicedelivery to service users and their significant others using our service. About us We are passionate about providing the very best service for the people who use our service and are more »
Position : NOC L2 Service Engineer Location : Newport Portsmouth NP10 8FZ United Kingdom Role Type : 12 Month Contract with extension Position : Fully Onsite For their client, IO Associates is looking for a NOC L2 Service Engineer. Implementing technical service solutions in response to design modifications, reported incidents, and … issues will be the engineer's responsibility. The policies and principles that enable the successful execution of the service will be greatly aided by the Engineer. The primary responsibility of this post is to coordinate the implementation of critical issue investigation. In this capacity, the role holder will frequently … levels, including architects, project managers, and end users. Including giving data that will encourage and impact the internal and external decision-making processes for service management. * Exhibit self-assurance and initiative while relying on solid organisational, communication, and diplomatic abilities as a basis for servicedelivery in more »
Position : NOC L2 Service Engineer Location : Newport Portsmouth NP10 8FZ United Kingdom Role Type : 12 Month Contract with extension Position : Fully Onsite For their client, IO Associates is looking for a NOC L2 Service Engineer. Implementing technical service solutions in response to design modifications, reported incidents, and … issues will be the engineer's responsibility. The policies and principles that enable the successful execution of the service will be greatly aided by the Engineer. The primary responsibility of this post is to coordinate the implementation of critical issue investigation. In this capacity, the role holder will frequently … levels, including architects, project managers, and end users. Including giving data that will encourage and impact the internal and external decision-making processes for service management. * Exhibit self-assurance and initiative while relying on solid organisational, communication, and diplomatic abilities as a basis for servicedelivery in more »
Service Desk Deputy Shift Lead Location: Shrivenham, Swindon Salary: Up to £30,000 About the Company: Mainstay is representing a well-established managed service provider based in the Swindon area. This organisation delivers leading-edge secure solutions to customers in defence, blue light services, science/medical fields … and various university research departments. Role Breakdown: As a Service Desk Deputy Shift Lead, you will have the following responsibilities: Primary Responsibilities: Serve as the initial contact for both external and internal customers, ensuring prompt and professional responses to all communications (phone calls, emails, etc.). Identify, register, and … Allocate incidents in accordance with agreed SLAs and KPIs, and manage incidents to ensure customers receive regular updates and issues progress in line with Service Level Targets. Ensure all actions and diagnostics are accurately recorded in the Service Management toolset. Deputy Responsibilities: Act as a point of escalation more »