SC Cleared Service Desk Analyst Milton Keynes - Onsite ASAP Start - 04/08/2025 Inside of IR35 £17.87 per hour My client is looking for a Security Cleared First Line Analyst working in the Second Line Service Desk team supporting delivery of a 24/… x 365 service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide technical support and servicedelivery to the clients customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring … adherence to agreed standards and procedures. Key Skills and Experiences Hold Live SC Clearance 1st Line Service Desk Analyst If you are available and interested, please apply today More ❯
London (4 Days Per Week on-site) £49.5 - £58.5k 2 Year FTC We are seeking an experienced Senior IT Project Manager to lead the delivery of IT elements within major estates-related initiatives, including new buildings, refurbishments, and technology infrastructure upgrades, all aligned to the clients strategic goals. As … part of this specific team, you'll work at the heart of cross-functional delivery, collaborating with Estates, IT Services, senior leadership, and third-party vendors to ensure seamless alignment between IT and Estates methodologies - including RIBA, ITIL, and both Waterfall and Agile delivery approaches. Key Responsibilities: Lead … IT workstreams within major Estates programmes, ensuring delivery against project goals, budgets, and organisation-wide objectives. Liaise with stakeholders from senior leadership to vendors, developing robust project plans and clearly defined IT specifications. Ensure IT procurement, design, and implementation are aligned with the RIBA Plan of Work and IT More ❯
Network Delivery and Governance Lead page is loaded Network Delivery and Governance Lead Apply locations London (UK) Bristol Norwich posted on Posted Yesterday time left to apply End Date: May 22, 2025 (13 days left to apply) job requisition id R-154550 Network Delivery and Governance Lead … in governing ITIL processes delivered by our network support partner, with a particular emphasis on Lifecycle Management. The role also includes responsibility for BAU delivery activities, ensuring that requirements are met, processes are continually improved, and team efforts are prioritized to drive significant transformations within the organization. Define and … govern network service structures to align with business and user priorities Oversee servicedelivery, documentation, monitoring, and continuous improvement initiatives Validate and interpret supplier data to support informed decision-making Manage risks, represent operations in supplier meetings, and ensure clear stakeholder communication Lead team delivery activities More ❯
Network Delivery and Governance Lead page is loaded Network Delivery and Governance Lead Apply locations London (UK) Bristol Norwich posted on Posted Yesterday time left to apply End Date: May 22, 2025 (13 days left to apply) job requisition id R-154550 Network Delivery and Governance Lead … in governing ITIL processes delivered by our network support partner, with a particular emphasis on Lifecycle Management. The role also includes responsibility for BAU delivery activities, ensuring that requirements are met, processes are continually improved, and team efforts are prioritized to drive significant transformations within the organization. Define and … govern network service structures to align with business and user priorities Oversee servicedelivery, documentation, monitoring, and continuous improvement initiatives Validate and interpret supplier data to support informed decision-making Manage risks, represent operations in supplier meetings, and ensure clear stakeholder communication Lead team delivery activities More ❯
Oracle EBS Functional Lead Financial Systems Delivery Manager | Business Analyst Location: Langley, UK Client Overview: Our client is a renowned global travel retail platform, focused on connecting buyers and sellers in the travel industry through their next-generation marketplace. Known for its commitment to delivering exceptional travel experiences, dedicated … Acting as the Functional Lead, and SME for Oracle EBS and EPM Fusion • Leading stakeholder engagement within the global Finance team. • Leading the offshore delivery team • Working closely with Managed Service Providers and various internal technology services. • Ensuring delivery of Finance solutions software, including Procurement, Accounts Payable … Expense Reporting, and more. • Guiding the cultural adoption of best practices, compliance, thought leadership, and innovation in service delivery. • Partnering with business and technology teams for aligned execution and delivery of work. • Maintaining active engagement in industry and technology trends for continual improvement. Requirements: • Proven track record in More ❯
Oracle EBS Functional Lead Financial Systems Delivery Manager | Business Analyst Location: Langley, UK Client Overview: Our client is a renowned global travel retail platform, focused on connecting buyers and sellers in the travel industry through their next-generation marketplace. Known for its commitment to delivering exceptional travel experiences, dedicated … Acting as the Functional Lead, and SME for Oracle EBS and EPM Fusion • Leading stakeholder engagement within the global Finance team. • Leading the offshore delivery team • Working closely with Managed Service Providers and various internal technology services. • Ensuring delivery of Finance solutions software, including Procurement, Accounts Payable … Expense Reporting, and more. • Guiding the cultural adoption of best practices, compliance, thought leadership, and innovation in service delivery. • Partnering with business and technology teams for aligned execution and delivery of work. • Maintaining active engagement in industry and technology trends for continual improvement. Requirements: • Proven track record in More ❯
Oracle EBS Functional Lead Financial Systems Delivery Manager | Business Analyst Location: Langley, UK Client Overview: Our client is a renowned global travel retail platform, focused on connecting buyers and sellers in the travel industry through their next-generation marketplace. Known for its commitment to delivering exceptional travel experiences, dedicated … Acting as the Functional Lead, and SME for Oracle EBS and EPM Fusion • Leading stakeholder engagement within the global Finance team. • Leading the offshore delivery team • Working closely with Managed Service Providers and various internal technology services. • Ensuring delivery of Finance solutions software, including Procurement, Accounts Payable … Expense Reporting, and more. • Guiding the cultural adoption of best practices, compliance, thought leadership, and innovation in service delivery. • Partnering with business and technology teams for aligned execution and delivery of work. • Maintaining active engagement in industry and technology trends for continual improvement. Requirements: • Proven track record in More ❯
Oracle EBS Functional Lead Financial Systems Delivery Manager | Business Analyst Location: Langley, UK Client Overview: Our client is a renowned global travel retail platform, focused on connecting buyers and sellers in the travel industry through their next-generation marketplace. Known for its commitment to delivering exceptional travel experiences, dedicated … Acting as the Functional Lead, and SME for Oracle EBS and EPM Fusion • Leading stakeholder engagement within the global Finance team. • Leading the offshore delivery team • Working closely with Managed Service Providers and various internal technology services. • Ensuring delivery of Finance solutions software, including Procurement, Accounts Payable … Expense Reporting, and more. • Guiding the cultural adoption of best practices, compliance, thought leadership, and innovation in service delivery. • Partnering with business and technology teams for aligned execution and delivery of work. • Maintaining active engagement in industry and technology trends for continual improvement. Requirements: • Proven track record in More ❯
to your recruiter about the options for this particular role Salary: £37,047 What you'll be doing: Assisting in the day-to-day delivery of Service Request, and general monitoring activities Incident and Request Management through our toolset Service Now Contributing to, and maintaining a support … Providing specialist advice on toolset usage to the userbase Infrastructure Monitoring Supporting Licence Renewal, Hosting and Utilisation Monitoring activities Reporting on toolset data, and service statistics Ongoing Professional Development on Aerospace toolsets Your skills and experiences: Essential: Understanding of IT ServiceDelivery, and a very proficient IT More ❯
to your recruiter about the options for this particular role Salary: £37,047 What you'll be doing: Assisting in the day-to-day delivery of Service Request, and general monitoring activities Incident and Request Management through our toolset Service Now Contributing to, and maintaining a support … Providing specialist advice on toolset usage to the userbase Infrastructure Monitoring Supporting Licence Renewal, Hosting and Utilisation Monitoring activities Reporting on toolset data, and service statistics Ongoing Professional Development on Aerospace toolsets Your skills and experiences: Essential: Understanding of IT ServiceDelivery, and a very proficient IT More ❯
08.00 - 18.00 Main duties of the job As part of the Urgent Community Response Team, you will be required to:o Contribute to the delivery of therapy care pathways for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence … Team to support early discharge from hospital.o Work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users. Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC … high standards of care Tact & diplomacy Empathy & sensitivity Ability to use own initiative Ability to manage stressful situations Work flexibly to accommodate patient/service needs Desirable Experience of working within a community care setting Knowledge of SystmOne Personal Qualities Essential Professional appearance The ability to: kneel, bend & stoop More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Counter Fraud Authority
Information Systems team, supporting the ICT cloud and on-premise Infrastructure and Data network services to ensure the provision of an efficient and reliable service across all NHSCFA offices and to its remote workers. About us We have offices based in Coventry, Newcastle and London and offer flexible, hybrid … provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant servicedelivery … to influence the allocation and management of resources for assignments. Proven experience in designing strategies within a multi-supplier environment. Desirable Experience of ISO20000 Service Management Experience of ISO27001 Security Management Standards. Experience of ITIL Service Management Specialist Knowledge Essential Infrastructure Services: oGood knowledge of Microsoft Azure services More ❯
IT Service Engineer County Durham 3 month (Contract) The Role We're looking for an experienced IT Service Engineer to join the ServiceDelivery team on a 3-month contract. You’ll provide 2nd line technical support, ensuring all support incidents are logged, managed, and resolved … with customers to keep them informed. Maintain standards aligned with ISO 9001 and ISO 27001. Essential Criteria Experience in a helpdesk environment Excellent customer service skills Understanding of working to SLAs Strong troubleshooting skills, particularly with: TCP/IP, LAN/WAN, VPNs Microsoft Windows OS and Microsoft Office More ❯
Chief Executive Officer - The Insolvency Service Salary: £149,000 Location: Flexible- applicants can base themselves in a number of locations, choosing from: London (Stratford), Birmingham, Cardiff, Croydon, Edinburgh, Exeter, Ipswich, Leeds, Manchester, Newcastle and Nottingham The Insolvency Service is looking for a Chief Executive Officer (CEO) to guide … the agency through an exciting period of transformation and growth. The Insolvency Service plays a crucial role in administering the law governing corporate failure and personal bankruptcy and they are look for a visionary leader to take them forward. About The Insolvency Service: At the Insolvency Service … the principal role is to deliver economic confidence by supporting those in financial distress, tackling financial wrongdoing, and maximising returns to creditors. The Insolvency Service provide the frameworks that deal with insolvency and the financial misconduct that sometimes accompanies or leads to it and has an outstanding reputation as More ❯
london, south east england, united kingdom Hybrid / WFH Options
Realta Associates
Overview We’re seeking two experienced Project Managers with strong consultancy backgrounds and a track record of success in permanent roles to lead the delivery of a greenfield service transformation initiative. This is an exciting opportunity to work on a large-scale project, building a modern, ITIL-aligned … service organisation from the ground up. Experience and Skills Required Consultancy Background : Extensive experience working in consultancy environments, managing service transformation projects for a range of clients. Project Management Expertise : Experience managing service transformation projects, particularly in operations and service design. Technical Understanding : Strong knowledge of … cloud migration, and application services to liaise effectively with technical teams and third-party providers. ITIL Knowledge : Familiarity with ITIL frameworks and principles for servicedelivery and management. This role is ideal for project managers with consultancy backgrounds who thrive in fast-paced, transformative environments and are passionate More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Role: Senior Level 2 Service Desk Engineer ?? Location: Portishead HQ (with occasional travel to local sites) ?? Full-time | 37.5 hrs/week | Mon-Fri between 07:30-19:30 (rotational shifts) ?? Permanent Role - hybrid ?? Salary: Up to £38,000 - £40,000 Are you a passionate problem-solver who thrives … love the satisfaction of helping people, fixing issues, and improving IT services that really matter? We're on the hunt for a Level 2 Service Desk Engineer to become the go-to expert for technical support across a vital public sector organisation. ? Why You'll Love This Role * Jumping … into action to resolve incidents and service requests with efficiency and skill * Tackling escalations from Level 1 support and providing guidance to help them grow * Delivering exceptional service with a proactive and customer-focused mindset * Playing a key part in improving servicedelivery and helping roll More ❯
SC Cleared Service Desk Analyst Milton Keynes - Onsite ASAP Start - 04/08/2025 Inside of IR35 £17.87 per hour My client is looking for a Security Cleared First Line Analyst working in the Second Line Service Desk team supporting delivery of a 24/… x 365 service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide technical support and servicedelivery to the clients customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring … adherence to agreed standards and procedures. Key Skills and Experiences Hold Live SC Clearance 1st Line Service Desk Analyst If you are available and interested, please apply today More ❯
Oldbury, West Midlands (County), United Kingdom Hybrid / WFH Options
Pertemps Dudley West Brom Perms
Tier 3 Service Desk Technician Oldbury Hybrid Working model after 6-month period £30,000 to £35,000 (negotiable depending on experience) Permanent Opportunity The Role As a Tier 3 Service Desk Technician, you will act as an escalation point for complex technical issues that cannot be resolved … Provide advanced technical support across a range of technologies (servers, networking, cloud platforms) Take ownership of escalated tickets, ensuring timely resolution and excellent customer service Monitor system performance and security, proactively resolving potential issues Assist with project planning and implementation (e.g., migrations, rollouts, upgrades) Create and maintain documentation for … systems, processes, and solutions Collaborate with internal teams and third-party vendors to support servicedelivery Mentor and support junior service desk technicians Be flexible to attend match day on site response as and when required, paid at time and a half. Requirements Proven experience in a More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
NHS
Information Systems team, supporting the ICT cloud and on-premise Infrastructure and Data network services to ensure the provision of an efficient and reliable service across all NHSCFA offices and to its remote workers. About us We have offices based in Coventry, Newcastle, and London and offer flexible, hybrid … provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System, and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, conforming to ISO20000 practices/ITIL processes and other relevant servicedelivery … Ability to influence the allocation and management of resources for assignments. Proven experience in designing strategies within a multi-supplier environment. Experience of ISO20000 Service Management Experience of ISO27001 Security Management Standards. Experience of ITIL Service Management Specialist Knowledge Infrastructure Services: Good knowledge of Microsoft Azure services Experience More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Network IT
An Application Service Owner is now sought by a global manufacturer and retailer to take responsibility for new central business application. Initially this will be a 12-month fixed term role with the possibility to become a permanent role. Initially the successful Application Service Owner will be involved … party, becoming responsible application management, support processes, incident and change ensuring the provision of an effective and reliable application. Key tasks of the Application Service Owner Ensure effective operation of incident, request and problem management processes based on ITIL best practice Collaborate with internal IT functions and external vendors … in delivering application management Service performance reporting to understand the effectiveness and performance of the solutions verses agreed expected SLAs Maintain compliance, with the proactive management of any risks. Management and coordination of full change life cycle. Continuous improvement working with cross functional teams Maintain detailed high-quality document More ❯
Telecom London POPs, the network devices include CT global Internet backbone, SDH/DWDM Sino-Europe backbone and Voice Switching equipment. International circuits’ implementation, service provisioning, servicedelivery, troubleshooting and technical supports. Maintain and update Operation Plan and other operational procedures, service availability report, traffic management … reports and service improvement solutions. Pre-sales consulting support, resolve all technical issues arising during the sales engagement, understand customer business and technical drives, actively participate in customer network planning, help clients define specifications, requirements and engineer solutions based on customer requirements. Stay close communication and cooperation with China More ❯
Telecom London POPs, the network devices include CT global Internet backbone, SDH/DWDM Sino-Europe backbone and Voice Switching equipment. International circuits’ implementation, service provisioning, servicedelivery, troubleshooting and technical supports. Maintain and update Operation Plan and other operational procedures, service availability report, traffic management … reports and service improvement solutions. Pre-sales consulting support, resolve all technical issues arising during the sales engagement, understand customer business and technical drives, actively participate in customer network planning, help clients define specifications, requirements and engineer solutions based on customer requirements. Stay close communication and cooperation with China More ❯
offers a unique opportunity to influence how the organisation captures, manages and shares data, and how reusable, scalable digital components are developed to improve servicedelivery and reduce the regulatory burden. This is a hybrid role and you will be required to work on site in Brighton once … product area Coordinate with other product managers to ensure a cohesive, organisation-wide product strategy Identify and define pilot use cases, resource needs and delivery dependencies Work with business areas and UCD teams to define outcomes, user research plans and service blueprints Engage with architecture and platform teams … to design scalable, reusable components (e.g. APIs) Ensure alignment with broader data, digital and regulatory strategies Drive agile, cross-functional delivery across product lifecycles, from ideation through to launch Work closely with internal stakeholders, tech teams and external partners to share learning and drive adoption Help reduce regulatory burden More ❯
offers a unique opportunity to influence how the organisation captures, manages and shares data, and how reusable, scalable digital components are developed to improve servicedelivery and reduce the regulatory burden. This is a hybrid role and you will be required to work on site in Brighton once … product area Coordinate with other product managers to ensure a cohesive, organisation-wide product strategy Identify and define pilot use cases, resource needs and delivery dependencies Work with business areas and UCD teams to define outcomes, user research plans and service blueprints Engage with architecture and platform teams … to design scalable, reusable components (e.g. APIs) Ensure alignment with broader data, digital and regulatory strategies Drive agile, cross-functional delivery across product lifecycles, from ideation through to launch Work closely with internal stakeholders, tech teams and external partners to share learning and drive adoption Help reduce regulatory burden More ❯
brighton, south east england, United Kingdom Hybrid / WFH Options
DataCareers
offers a unique opportunity to influence how the organisation captures, manages and shares data, and how reusable, scalable digital components are developed to improve servicedelivery and reduce the regulatory burden. This is a hybrid role and you will be required to work on site in Brighton once … product area Coordinate with other product managers to ensure a cohesive, organisation-wide product strategy Identify and define pilot use cases, resource needs and delivery dependencies Work with business areas and UCD teams to define outcomes, user research plans and service blueprints Engage with architecture and platform teams … to design scalable, reusable components (e.g. APIs) Ensure alignment with broader data, digital and regulatory strategies Drive agile, cross-functional delivery across product lifecycles, from ideation through to launch Work closely with internal stakeholders, tech teams and external partners to share learning and drive adoption Help reduce regulatory burden More ❯