476 to 500 of 541 Service Delivery Jobs in the UK excluding London

face meetings, tastings, and site visits Maintain strong knowledge of competitor activity and market trends Work closely with internal teams to ensure excellent service delivery Consistently achieve and exceed sales targets About You We are looking for someone with genuine credibility in the foodservice sector. You will either ...

date records of activity, pipeline, and forecasts via CRM systems Collaborate closely with internal teams to ensure a smooth transition from sale to service delivery Stay informed on market trends, competitor activity, and industry developments About You Proven experience in B2B business development or field sales Strong track ...

Software team in the Programmes area of STS Defence, developing and maintaining software throughout the Software Development Lifecycle from requirements elicitation, through to in service delivery.The post will provide technical leadership on software projects for key stakeholders and on software development xkybehq activities undertaken by the The experience expected ...

Ubiquiti solutions. Key Responsibilities Installation, configuration and support of 3CX telephone systems (on premise and hosted) Installation and maintenance of VoIP and SIP services Delivery of onsite and remote telecoms and IT infrastructure projects Installation and configuration of Ubiquiti (UniFi) routers, switches and wireless networks Design, deployment and optimisation ...

incidents across D365 and wider Microsoft technologies? If so, this is an opportunity to take ownership of business-critical systems that directly support healthcare service delivery. The Role As Incident Manager, you will lead the end-to-end incident management lifecycle, with a particular focus on D365 … systems Coordinate internal teams and third-party partners to drive rapid resolution Assess and prioritise incidents based on business and healthcare service impact Lead root cause analysis (RCA) and implement preventative improvements Develop and enhance incident processes, playbooks, and documentation Monitor trends across incidents, particularly within the D365 ...

Infrastructure Directorate and reporting to the Technology Support Manager, this role plays a key part in supporting internal and external users and enhancing service desk operations. Working closely with our outsourced IT service desk partner, you will act as a key point of contact within SEG for escalations … hardware, software, and systems, ensuring smooth operations for all users. Be the Key Liaison: Act as the vital link between SEG and our outsourced service desk, managing escalations and driving efficient resolutions. Champion Service Excellence: Monitor ticket performance, follow up on escalations, and maintain high standards of service ...

champions leads the transformation of end user services and support, driving operational excellence, continuous improvement and a seamless experience for users engaging with the Service Desk. Responsibilities include: o Provide strategic leadership to user support and digital workplace teams, creating a high-performing, customer-focused service culture.o Lead … embed a robust service management strategy, including ITIL-aligned processes and clear performance measures.o Own major incident management, confidently engaging technical teams, business users and senior leaders during critical issues.o Manage complex supplier relationships and procurement activity, ensuring value for money and effective service delivery.o Build capability through ...

Join Our Team as a Service Designer! Location: Manchester/Chester Contract Length: 6 months Working Pattern: Hybrid working with regular travel to Chester. IR35: Inside Via Umbrella Company Are you passionate about creating innovative service experiences that truly resonate with users? Do you thrive in a collaborative … leading Financial Institution & Insurance provider, dedicated to enhancing our customers' experiences. Our vibrant team is on the lookout for a dynamic Service Designer to join us in our mission to redefine service delivery. What You'll Do: As our Service Designer, you'll play a pivotal role ...

eyes' for IT, you'll be responsible for maintaining and supporting network, server, and site infrastructure, while playing a key role in project delivery and service improvement. You'll work across data centre operations, infrastructure support, and stakeholder coordination to ensure seamless IT service delivery. Key Responsibilities … Nordic locations This is a fantastic opportunity to join a high-performing IT environment where you'll have real impact on infrastructure reliability and service delivery. Apply now or get in touch to find out more. If you receive suspicious outreach claiming to be from us, please contact ...

member. Act as a key technical point of contact across infrastructure and cloud projects. Manage relationships with third-party MSP providers and ensure successful service delivery. Key Requirements of the Infrastructure Manager: Strong experience supporting on-premise infrastructure environments. Previous experience with Windows Server, Hyper-V, and Microsoft technologies. … technologies would be highly desirable. Broad networking knowledge across switching, routing, and firewall technologies. Comfortable working within a hands-on technical role alongside project delivery responsibilities. Previous mentoring or leadership experience would be beneficial. Eligible to undergo SC clearance. Strong communication and stakeholder management skills. Benefits: 25 days holiday ...

First Line Service Desk Analyst - 12 Month FTC Location: Newcastle Salary: £27 - £30k 9-5 Day Shifts Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance to be part of a dynamic … colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers ...

Blackburn Salary: £30,000 - £34,500 Are you an experienced IT Support professional with strong networking skills and a passion for delivering exceptional customer service? We're recruiting for a growing Managed Service Provider seeking a 2nd Line IT Support Engineer to join their technical support team. This … escalation point for technical issues, supporting a wide range of customers across multiple environments. You'll take ownership of incidents, service requests, and infrastructure-related issues, ensuring they are resolved efficiently and within agreed SLAs. You'll work closely with both internal teams and clients, providing expert technical support ...

experienced ERP Programme Director to lead a transformative initiative within the public sector. This role demands strategic leadership for the end-to-end delivery of the Oracle Fusion Cloud ERP implementation, focusing on Finance, HR, Payroll, and Purchasing, along with a fully integrated Duty Management System (DMS). … requirements. Act as the liaison between technical partners and governance bodies, managing the programme vision, scope, and benefit realisation strategy. End-to-End Programme Delivery: Ensure successful delivery of Oracle Fusion ERP across functional areas on time and within budget. Oversee all related contracts and suppliers, managing integrated ...

title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. … where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests ...

manage wider IT risks and maintain robust disaster recovery arrangements. IT Operations & Supplier Management Act as the primary relationship manager for the outsourced Managed Service Provider (MSP), ensuring high levels of service delivery. Manage third-party suppliers, support contracts, and procurement activities. Lead periodic reviews and tender processes ...

with colleagues and third-party suppliers, communicates clearly with non-technical users, identifies recurring issues, and contributes to IT projects, system improvements, and overall service reliability. What you'll need to succeed Proven experience in IT support, service desk, or desktop support roles with strong troubleshooting and diagnostic … skills. Solid knowledge of Microsoft 365 and experience supporting Windows laptops, desktops, and core business systems. Ability to manage and prioritise service desk tickets effectively, taking ownership through to resolution. Strong communication and interpersonal skills, with the ability to support non-technical users clearly and patiently. Good organisational skills ...

commercially minded Senior Lead Data Analyst to play a pivotal role within our Data Services team. This is an exciting opportunity to lead the delivery of high-quality analytics, drive data-driven decision-making, and help shape the future of advanced analytics across the organisation. As a key member … external stakeholders. You will combine strong technical expertise with leadership capabilities, mentoring analysts and championing best practices in analytics, data governance, and self-service reporting. Key Responsibilities Lead the delivery of analytical solutions that provide accurate, relevant, and actionable business insights. Apply a range of analytical techniques, from ...

highly skilled and motivated Senior Software Developer to join our newly formed Automation and AI team. This is a key role supporting the delivery of our digital transformation strategy, with a focus on building scalable, secure, and user-centred solutions using Microsoft technologies. As part of Kent Police … commitment to innovation and public service, you will play a pivotal role in developing, and delivering robust automation solutions using Power Apps, Power Automate, and related Microsoft 365 technologies. You will support the technical implementation of our Centre of Excellence (CoE) and ensure the secure and scalable deployment ...

operational site environment. This is a hands-on role supporting end user devices, troubleshooting hardware and software issues, and ensuring a high standard of service delivery. The engineer must be comfortable working independently and delivering consistent, user facing support. Key Responsibilities * Provide deskside support for PCs, laptops, mobile devices … within virtual, MDM and VPN environments * Log, update and manage tickets within ServiceNow * Maintain accurate documentation of incidents and resolutions * Deliver high quality customer service to end users * Follow defined ITIL based processes and procedures Required Skills and Experience * Proven experience in Level 2 IT support or similar role ...

recommendations to improve security posture. Ensure adherence to operational processes, SLAs, KPIs and security policies. Drive continuous improvement across SOC processes, tooling and service delivery. Essential Skills & Experience Current Developed Vetting (DV) Clearance . Strong experience administering and tuning SIEM and SOAR platforms. Hands-on experience with technologies such … Perl or similar. Understanding of network forensics, threat intelligence and cyber threat detection methodologies. Knowledge of ISO 27001:2022 , MITRE ATT&CK , and IT Service Management principles. ...

recommendations to improve security posture. Ensure adherence to operational processes, SLAs, KPIs and security policies. Drive continuous improvement across SOC processes, tooling and service delivery. Essential Skills & Experience Current Developed Vetting (DV) Clearance . Strong experience administering and tuning SIEM and SOAR platforms. Hands-on experience with technologies such … Perl or similar. Understanding of network forensics, threat intelligence and cyber threat detection methodologies. Knowledge of ISO 27001:2022 , MITRE ATT&CK , and IT Service Management principles. If you'd like to discuss this Senior SOC Analyst in more detail, please send your updated CV to (url removed ...

experience in IT, Business Systems, or a related discipline. Experience Experience administering and supporting Microsoft Dynamics 365 CRM. Experience managing ticket queues, incidents, or service requests. Experience delivering user training and creating support documentation. Experience analysing business processes and implementing system improvements. Experience working with internal stakeholders and third … solutions. Strong attention to detail and commitment to data accuracy. Ability to manage multiple priorities and meet deadlines. Customer-focused approach to support and service delivery. Personal Attributes Collaborative and relationship-focused. Proactive and solution-oriented. Adaptable and open to change. Committed to continuous improvement and learning. Professional, resilient ...

processing. Maintain accurate ICT asset records and support asset management processes. Provide administrative support relating to telephony contracts, Freedom of Information (FOI) requests, and service documentation. Use IT service management systems to accurately record and maintain service-related information. Support the continuous improvement of planning, administration … service management processes. Liaise with colleagues, suppliers, and stakeholders to resolve queries and support service delivery. Requirements: Experience providing administrative support within an IT, ICT, business systems, finance, or procurement environment. Knowledge of procurement processes, contract administration, or budget administration. Experience maintaining records, databases, asset registers, or management ...

processing. Maintain accurate ICT asset records and support asset management processes. Provide administrative support relating to telephony contracts, Freedom of Information (FOI) requests, and service documentation. Use IT service management systems to accurately record and maintain service-related information. Support the continuous improvement of planning, administration … service management processes. Liaise with colleagues, suppliers, and stakeholders to resolve queries and support service delivery. Requirements: Experience providing administrative support within an IT, ICT, business systems, finance, or procurement environment. Knowledge of procurement processes, contract administration, or budget administration. Experience maintaining records, databases, asset registers, or management ...

This role will take ownership of the selection, migration and implementation of a core care recording and scheduling system, a key platform underpinning frontline service delivery. Youll play a pivotal role in ensuring the right solution is selected, successfully implemented, and optimised to support high-quality, efficient care services. … senior Digital & Data leadership, youll work across operational, digital and care stakeholders to deliver a system that directly improves outcomes for both staff and service users. Key Responsibilities Lead the selection, migration and implementation of a care records system, ensuring alignment with organisational needs Translate business requirements into system ...