476 to 500 of 755 Service Delivery Jobs in the UK excluding London

documentation. Background in infrastructure/networks and experience supporting change initiatives securely. Working towards or holding CISSP, GCIA, Security+, CCNA/CCNP, or similar certifications. Familiar with ITIL-based service delivery, security hardening, and working cross-functionally. Desirable: Degree in Computer Science or equivalent experience. Understanding of ISO27001, Cyber Essentials, and AAF frameworks. If you would like to More ❯

customer-facing interactions, delivering high-quality, multi-channel support for our software solutions. Youll work with a range of stakeholdersHR/payroll managers, finance, IT professionalsto resolve issues, improve service delivery, and enhance the customer experience. Key Responsibilities Technical Support : Provide expert support across Zellis products (e.g., ResourceLink, MyView), resolving technical and data-related issues, and contributing to More ❯

on (phone number removed) to find out more. Keywords: Technical Account Manager, IT Account Manager, MSP, Office 365, Client Support, IT Solutions, IT Advisor, Leeds, West Yorkshire, Infrastructure Support, Service Delivery, Customer-Focused IT More ❯

Microsoft co-sell partner, we specialise in AI transformation solutions that enable organisations to harness cutting-edge technologies. We process over 4 million transactions per year, driving efficiency, enhancing service delivery, and creating exceptional value for our customers. Due to exponential and continuing growth, we are looking to recruit an outgoing, enthusiastic and knowledgeable Talent Acquisition Specialist to More ❯

weekly to review updates, next steps, and actions Provide accurate forecasting to the Services Team Lead for monthly/quarterly reporting Collaborate proactively with other departments to ensure seamless service delivery Work closely with our productive commercial team in our Reading head office (3 days per week minimum as part of our hybrid working pattern) Key Skills & Experience More ❯

in East Dorset. They are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

management processes for system improvements. Providing strategic support on education infrastructure, funding, and policy development . Liaising with local authority teams, schools, developers, and statutory bodies to optimise education service delivery. Your Previous Experience as a Business Analyst:- Extensive local authority experience in education services. Expertise in MRI (Capita) One , with proven ability to configure and enhance system functionalities. More ❯

Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯

Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯

Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯

collaborative environment. Play a key role in improving and scaling technology that powers coach hire logistics across the country. Be part of a company that combines technology with practical service delivery. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply. More ❯

if you don't meet all the essential criteria on the job description. The difference you will make as a Systems & Data Manager Lead the systems and data management service for People Services, managing a small team of advisors and administrators to ensure effective Human Capital Management (HCM) user administration, maximising systems capability and automation to enable effective service delivery and customer experience, ensuring the accuracy and integrity of people data across the Group at all times. About you We are looking for someone who Experience of successfully leading, managing and motivating HR teams, including managing team performance. Experience of successfully providing HR systems support and administration within a large complex organisation. Comprehensive working knowledge of HCM … so please apply early to be considered. Role Profile Lead, develop, coach and motivate the Systems and Data Advisors and administrators to deliver efficient and effective systems and data service to enable the wiser People Services to perform at optimum capacity and deliver the People Strategy. Drive a customer first ethos throughout the team, putting the customer at the More ❯

that align with their evolving business needs and our commercial objectives . This role blends deep functional expertise , client advisory, hands-on configuration, and leadership. You'll also drive service innovation, co-ordinate a team, and ensure excellence in day-to-day operations across Workday AMS. Key Responsibilities Deliver expert configuration and support in Workday Core HCM, with specialization … across the team. Represent Kainos in the wider Workday community and contribute to internal initiatives and best practices. Support strategic initiatives for clients through our Kainos Coach and Advisory service s . Minimum Requirements Workday certification or significant hands-on experience in Core HCM. Solid understanding of related Workday functional areas beyond your core specialty. Proven success in a … within a fast-paced, dynamic environment. Strong customer engagement and communication skills, including experience presenting to senior stakeholders. Commercial awareness and understanding of consulting project dynamics. Ability to manage service delivery risk and lead cross-functional workshops and strategic discussions. Experience contributing to presales processes and solution architecture. Team leadership and coordination experience in a support or consulting More ❯

churn risk, profitability and wider performance indicators through robust reporting and reviews. Optimise operational processes to balance growth with cost-to-serve efficiency. Drive P&L management, aligning revenue delivery with operational scalability. Cross-Functional Impact Partner with Product, Sales, and Compliance to shape roadmap priorities, operational processes, and risk frameworks. Ensure smooth integrations, onboarding, and ongoing service delivery across all partners and merchants. Represent the function at the executive table and externally with key clients, partners, and investors. Team Leadership & Development Build, coach, and inspire a high-performing Operations team covering the full merchant and partner lifecycle. Hire and onboard exceptional talent and ensure a robust onboarding process is in place to up-level staff More ❯

churn risk, profitability and wider performance indicators through robust reporting and reviews. Optimise operational processes to balance growth with cost-to-serve efficiency. Drive P&L management, aligning revenue delivery with operational scalability. Cross-Functional Impact Partner with Product, Sales, and Compliance to shape roadmap priorities, operational processes, and risk frameworks. Ensure smooth integrations, onboarding, and ongoing service delivery across all partners and merchants. Represent the function at the executive table and externally with key clients, partners, and investors. Team Leadership & Development Build, coach, and inspire a high-performing Operations team covering the full merchant and partner lifecycle. Hire and onboard exceptional talent and ensure a robust onboarding process is in place to up-level staff More ❯

churn risk, profitability and wider performance indicators through robust reporting and reviews. Optimise operational processes to balance growth with cost-to-serve efficiency. Drive P&L management, aligning revenue delivery with operational scalability. Cross-Functional Impact Partner with Product, Sales, and Compliance to shape roadmap priorities, operational processes, and risk frameworks. Ensure smooth integrations, onboarding, and ongoing service delivery across all partners and merchants. Represent the function at the executive table and externally with key clients, partners, and investors. Team Leadership & Development Build, coach, and inspire a high-performing Operations team covering the full merchant and partner lifecycle. Hire and onboard exceptional talent and ensure a robust onboarding process is in place to up-level staff More ❯

in operational improvement and change management. You'll work closely with the clinic's management team to assess current operations, identify gaps, and help drive a cultural shift in service delivery. Key Responsibilities Support the design and implementation of a new operating model. Provide operational coaching and guidance to the management team. Conduct process mapping and gap analysis to … help define the "to-be" model. Bridge operational gaps and support the team through change. What We're Looking For Proven experience as a Business Analyst in operational or service environments. Strong stakeholder engagement and coaching skills. Experience in healthcare or similar sectors is a plus. Ability to work independently and influence change at all levels. This is a … opportunity to make a real impact in a meaningful sector. If you're ready to bring your operational expertise to a team that's passionate about improving care and service delivery, we'd love to hear from you. Apply now or send your CV to (url removed More ❯

and building long-term relationships based on trust and value. We are now hiring for a Head of Customer Excellence to lead the customer-facing strategy, ensuring world-class service delivery and continuous improvement across all touchpoints. THE HEAD OF CUSTOMER EXCELLENCE OPPORTUNITY: As Head of Customer Excellence, you will play a pivotal role in shaping the customer … innovation and best practice. KEY RESPONSIBILITIES: Develop and lead the Customer Excellence strategy , ensuring alignment with overall business objectives. Drive customer satisfaction, retention, and loyalty through proactive engagement and service improvement initiatives. Lead, inspire, and develop a high-performing customer experience team. Analyse customer feedback and data to identify trends, issues, and opportunities for improvement. Collaborate with sales, operations … and product teams to optimise processes and deliver seamless customer journeys. Establish and track key performance metrics to measure customer satisfaction and service efficiency. Act as the voice of the customer within the business, influencing decision-making at all levels. YOUR KEY SKILLS: Required Skills & Qualifications: Proven experience in senior customer experience, client services, or customer success leadership . More ❯

Your new company This managed service provider supports schools across the North West with their IT provision, with a current base of over 150 customers and with an excellent reputation for providing a high level of service. With such an excellent reputation in the education sector and with ambitious plans to further grow the business, it is important that … are appointed to ensure the continued success of the business. The company supports primary schools across the North West, not only with IT support but also with computing curriculum delivery, therefore demonstrating the breadth of their expertise and passion for this sector. They already have an established team of engineers across the region, and they are now looking for … a Primary Field Engineer to join this high-performing team and become an integral part of the team based in Liverpool. Your new role Reporting to the Service Delivery Manager, you will be assigned a group of primary schools in Liverpool, and you will be responsible for providing a high level of IT support to end users, working More ❯

Job Overview for Customer Services We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will possess exceptional communication skills and a strong ability to analyse customer needs. This role involves engaging with customers via phone and other channels, ensuring their queries are resolved efficiently. Responsibilities Handle incoming customer inquiries with … products, services, and policies. Analyse customer issues to provide effective solutions and enhance satisfaction. Maintain detailed records of customer interactions through data entry. Collaborate with team members to improve service delivery and customer experience. Follow up on customer feedback to ensure ongoing satisfaction. Skills Excellent phone etiquette, demonstrating professionalism in all communications. Strong IT and analytical skills to … data entry with attention to detail for accurate record keeping. Ability to upsell products effectively while maintaining a positive customer relationship. Join us as we strive to deliver exceptional service and support to our valued customers! Job Types: Full-time, Permanent Schedule: Monday to Friday No weekends Work Location: In person More ❯

a DV Cleared Cyber Security Manager to lead and deliver cyber security services across large-scale, complex programmes within Defence. You will have the opportunity to influence strategy, manage delivery, and ensure the highest standards of security are maintained across mission-critical ICT systems. Skills and Experience Required: Developed Vetting (DV Clearance) and ability to work onsite … RMADS, JSP604, JSP440, SbD). Expertise in Public Key Infrastructure (PKI), identity management and federation, firewalls, SIEM, vulnerability scanning, and cryptography. Experience overseeing incident response, vulnerability management, and security service delivery, ideally within ITIL-aligned environments. Ability to translate complex security concepts into clear, actionable guidance for stakeholders at all levels. Skilled in relationship management, with the confidence … to ensure security outcomes are realistic, achievable, and deliver value for money. This role offers the chance to lead from the front in a consultancy renowned for innovation and delivery excellence in high-profile public sector and defence projects. You will join a talented team passionate about technology, security, and delivering tangible impact. Working on cutting-edge programmes, you More ❯

requires a balance of on-site presence (2 days per week) and remote work. The primary focus is on ensuring firewall and proxy compliance, security signoff for change requests, service improvement, relationship management, and staff development within the cybersecurity framework. Key Responsibilities: Become an SME on the Skybox firewall security toolset Enforce security and control objectives adhering to Standards … end understanding of the business/IT processes Understands what information should be communicated and when Experience of working in a wider business context with exposure to other organisations Service Delivery Security focused while maintaining a close eye on delivery Ability to prioritise, control, and react to rapidly changing demands/priorities Experienced in dealing with conflicts More ❯

and maintain backup/recovery processes to ensure data integrity and availability Support and maintain critical infrastructure, including servers, virtualization platforms, and storage offerings Lead and contribute towards the delivery/implementation of related IT projects such as migrations/improvements/etc., ensuring timely delivery and adherence to standards Provide First/Second line support, troubleshooting and … servers/storage/virtualization) and ideally both Network Attached Storage offerings and Cloud-Native alternatives Ability to manage multiple technical projects simultaneously Awareness of change control processes and service delivery best practices Why this one? This business is known for evolving with the times - investing heavily in its impressive and rewarding-to-work-on product line over More ❯

and maintain backup/recovery processes to ensure data integrity and availability Support and maintain critical infrastructure, including servers, virtualization platforms, and storage offerings Lead and contribute towards the delivery/implementation of related IT projects such as migrations/improvements/etc., ensuring timely delivery and adherence to standards Provide First/Second line support, troubleshooting and … servers/storage/virtualization) and ideally both Network Attached Storage offerings and Cloud-Native alternatives Ability to manage multiple technical projects simultaneously Awareness of change control processes and service delivery best practices Why this one? This business is known for evolving with the times - investing heavily in its impressive and rewarding-to-work-on product line over More ❯