151 to 175 of 286 Service Management Jobs in the UK excluding London

Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America … growth journey. Further strengthening our position in the market, RAM was acquired by Kerridge Commercial Systems (Klipboard) in 2025, aiming to enhance field service management product suites and provide more comprehensive solutions to clients. With a commitment to innovation and customer satisfaction, RAM continues to support businesses ...

Technical consultant required for my rapidly growing organisation. You will look after the Delivery of high-quality service and consultancy to meet customer and business requirements. Provide support to ongoing and new projects across a plethora of technologies, rapidly adapting to fulfil requirements in a fast-paced business sector. … Responsibilities Hold and Maintain a High level of Security clearance. Undertake customer project activities to deliver both company specific and third-party solutions. Management of planning, delivery and implementation of these solutions. Undertake delivery of internal or R&D projects as required. Produce accurate and comprehensive up to date ...

summary The South Devon Health Informatics Service is seeking a Server Specialist to join our Server and Cloud specialist team.. The Server Specialist is responsible for managing and maintaining the Trusts server Infrastructure, providing second line technical support through the service desk. Please note this role … Ensure delivery of robust and reliable IT services which meet the health community's clinical needs, and which comply with defined service levels. Assist the Server and Cloud Team in the installation, management, configuration, and technical support of the Server environment. Perform assigned tasks in respect of infrastructure ...

Manager to oversee and coordinate a team of IT Field Engineers supporting a large European retail estate. This role is responsible for scheduling, job management, and day-to-day operational delivery of break-fix services for EPOS systems across multiple retail sites. The successful candidate will … link between the Support Desk, Field Engineers, and wider stakeholders, ensuring service levels are consistently met. Key Responsibilities Manage and schedule IT Field Engineers across Europe, ensuring efficient deployment and coverage. Oversee break-fix maintenance of EPOS units across a large retail store network. Use Fieldmotion to manage jobs ...

private sector customers. The Role We are seeking a Senior Systems Support Engineer to support the operational delivery and maintenance of enterprise endpoint management and patching solutions across a large-scale corporate IT environment. The successful candidate will be responsible for maintaining endpoint management platforms, delivering software deployments … also involves root cause analysis, technical project delivery, and ensuring compliance across end-user environments. Key Responsibilities Ensure the availability and performance of endpoint management and software deployment platforms. Manage and maintain services including: Patch Management OS Provisioning Software Distribution Endpoint Configuration Develop and maintain operational processes relating ...

Service Desk Analyst Annual Salary: £26,000 - £30,000 (depending on experience) Location: Newton Abbot Job Type: Full-time We are seeking a highly organised and technically proficient ICT ServiceDesk Support Analyst to join our clients dedicated ICT support team. This role involves supporting approximately 300 users, providing both … Person & Desk-side Support: Provide a visible and proactive in-person support presence, resolving hardware and software issues directly at the user's workstation. Service Desk Excellence: Responsible for meticulous ticket logging and documentation, ensuring every incident is accurately tracked within our ITIL-aligned service desk. Microsoft ...

seeking an experienced Service Lead to manage and optimise end-to-end facilitation and administrative support services across a large, complex, multi-stakeholder programme within a highly regulated environment. Key Responsibilities Lead ITIL-aligned service delivery, driving performance against SLAs/KPIs Own governance frameworks, reporting cycles …/Six Sigma methodologies Optimise workflows and introduce automation to improve efficiency Lead and develop high-performing facilitation and admin teams Tools & Environment ServiceNow (service management) MS365 (SharePoint, Teams, Excel) Power BI (dashboards & reporting) Jira/Confluence (workflow & knowledge management) Structured governance frameworks and automation tooling Experience ...

Data Analyst Location: Durrington, West Sussex - Hybrid working (attendance required for key stakeholder sessions) Rate: £400 per day (Umbrella) Reporting to: Service Design & Transition Lead We're looking for an experienced Service Data Analyst to support the definition and implementation of application and service criticality across … organisation. This is a high-impact contract role where your work will directly inform strategic decision-making, including service tiering, resilience planning (RPO/RTO), investment priorities and risk management. The Role You'll be responsible for collating, validating and analysing data from application workshops to establish a clear ...

exciting opportunity has opened for an experienced IT Service Desk Engineer to join a dynamic IT team in the Lincoln office. Regular travel to other office locations is expected, so having access to personal transport is beneficial but not essential. THE ROLE: As an IT Service Desk Engineer … department. You will provide timely updates and ensure issues are handled with the appropriate priority and attention. This role requires strong customer service skills, the ability to communicate solutions clearly and confidently, and a broad technical knowledge across various technologies and products. Key responsibilities: - Provide professional, courteous support ...

Duties will include, but are not limited to: Provide 1st and 2nd line IT support to users across the Europe region, resolving incidents and service requests via Southco’s service desk ticketing system in line with agreed service levels Diagnose, troubleshoot, and resolve IT issues relating … Southco’s IT and security standards Maintain accurate ticket records and technical documentation, ensuring all actions, resolutions, and updates are clearly logged within the service management system Collaborate with global IT colleagues and third‐party suppliers to support service delivery, system upgrades, and routine maintenance activities Support ...

Service Desk Analyst, First Line Support Engineer, Windows 10/11- local to the Salisbury area, is required for our services client. Paying £30K-35K per year (dependent upon experience) with excellent benefits and the opportunity to become certified in ITIL v.4 and Comptia as well as SC Security … Analyst, IT Support Analyst looking for technical growth in ITIL and Comptia. What You’ll Do: Provide IT support to users via the IT Service Desk-mainly over the phone, but also sometimes in person. Handle and manage incoming calls and online requests and log within the Service ...

technology, suppliers and senior business stakeholders, taking ownership across a suite of critical commercial systems. The role is heavily focused around: Vendor & supplier relationship management Stakeholder & value management Product roadmap ownership Incident & service management You’ll be working across multiple enterprise commercial platforms, helping shape strategy ...

role demands a proactive approach to the design, deployment, and continuous improvement of services delivered on Microsoft Azure, ensuring high standards and alignment with service level agreements. Day-to-day of the role: Lead the design and deployment of Azure-based research services within a Service Management framework, ensuring compliance with university standards and service levels. Develop and implement Azure DevOps best practices and build CI/CD pipelines to enhance software delivery efficiency. Provide expert guidance on Microsoft Cloud technologies, promoting a culture of collaboration and continuous learning within the team. Create and review ...

operate by delivering smarter and more efficient systems. Due to a large-scale digital transformation, they are keen to appoint an Application Support Analyst (Service Desk) paying a salary range up to £45,000 with a hybrid working model from the Warwick offices. Application Support Analyst (Service Desk … line support experience Monitor tickets, improve data quality, chase updates Document and implement processes Interest/Knowledge of automation ITSM knowledge (incident, problem, change management) External client support - Essential Manage and resolve client facing support tickets Triage issues, investigate and understand root cause analysis Improve service performance Implement ...

Shift Service Engineer (SC Cleared) 12 Months - 12-hour day/night shifts on a rotating 4-5 day pattern 4-5 Days per week on site in Newport, Wales £55 per hour (Inside IR35) ***Please note - Due to the nature of this role and the client environment … Clearance and be a Sole British citizen*** This role sits within a 24/7 operational support function, focused on high-quality technical service delivery, infrastructure support, and continuous improvement. You'll work closely with internal teams and external stakeholders to maintain service performance and availability. Role Responsibilities ...

Permanent Opportunity available with a leading Defence Organisation for a Security Cleared Field Service Engineer in Woking. Woking location – hybrid working when possible Must hold active SC or MoD DV Clearance Competitive Salary DOE plus bonus and on-call allowance On call rota – 1 week on/3 weeks … including defence, national security, public services and commercial industries, with collaboration and diversity forming a central part of its strategy. What will the Field Service Engineer be Doing? Working in a team of four, you’ll provide technical support, work closely with customers, suppliers and internal teams to deliver ...

Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support … documentation and resolution logs Ensure business continuity through prompt issue management Provide user support across the organisation in line with SLAs Support the design and enhancement of PowerApps solutions to meet business needs Assist in maintaining and developing Power BI dashboards to provide actionable insights Collaborate with internal teams ...

client is a well-established Managed Service Provider, CRM, and Software Development business, and theyre looking for an experienced IT Operations Manager to take the lead on service delivery, performance, and continuous improvement across their customer base. This is a hands-on leadership role where youll oversee … operations, service delivery, and project execution, while also acting as the go-to escalation point for more complex issues. Youll be balancing technical know-how with people leadership and process improvement, making sure customers receive a reliable, secure, and scalable service. Key Responsibilities Operational & Service Management Take ...

operations experience who enjoys working across infrastructure, facilities coordination, operational delivery, and continuous improvement within mission-critical environments. Key Responsibilities: Support the delivery and management of power, cooling, space, and infrastructure associated with Data Centre hardware installations Coordinate hardware installations, migrations, decommissions, and operational activities Manage inward/outward … floor audits, and operational reporting Maintain site standards, operational processes, and data security compliance Work closely with internal stakeholders to ensure customer expectations and service levels are achieved Support capacity planning, infrastructure lifecycle activities, and operational readiness Collaborate with technical architects and specialist teams to operationalise infrastructure solutions# Drive ...

Service Desk Administrator (Temporary) Location: Andover Salary: £14.50 – £15 per hour Job Type: Temporary Working Hours: Monday to Friday, 8:30am – 5:00pm Working Arrangement: Fully office-based About the Role We are currently recruiting for a Service Desk Administrator with a passion for technology to join … working in a fast-paced environment. Key Responsibilities Receive incoming calls from customers reporting faults or requesting support Accurately record details using the service management system Provide first-line troubleshooting to gather key technical information Manage call responses, including telephone support and scheduling engineer appointments Arrange preventative maintenance ...

Business Central and Microsoft 365. Support Power Platform solutions including Power Apps, Power BI, and related integrations. Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs. Escalate complex issues to vendors or senior IT colleagues as required. Contribute to system configuration, enhancements, testing, and deployment, support … solving skills and customer-focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, Basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments. Call ...

June Ideally you will ideally already have SC or above UK Security Clearance. Key Tasks and Responsibilities Undertake customer project activities to deliver solutions. Management of planning, delivery and implementation of these solutions. Provide technical support to the Service Desk as required. Management of support cases raised … customers through IT Service Management Tools. Undertake delivery of internal or R&D projects as required. In order to be considered you must have at least 3 years experience of the following: Infrastructure and Network topology. Linux based Operating Systems. Virtualisation technologies. Packet capture tools and their ability ...

hour working week. Are you a great communicator and influencer who is comfortable working in a technology environment? Are you familiar with IT Service Management practices? We are looking for a solution-focused and pragmatic Change Co-ordinator in our IT & Digital Service Transition team. Your designated … council locations, thanks to our hybrid and flexible working offer. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service option to buy up to 10 days of additional annual leave a generous local government salary ...

discuss with their line manager the suitability of a possible secondment* Are you a dynamic individual who is looking to progress into a Project Management career? An exciting opportunity has arisen for a permanent role within the Digital Transformation Team at Gloucestershire Health and Care NHS Foundation Trust. … Programme Board and other Governance groups. Provide efficient support to the Project Manager assigned to the project by delivering a comprehensive, high quality support service that will enable them to perform their role effectively and maximise their time. Day to day management, prioritisation and organisation of workloads ...

with the opportunity to make a real impact on how people experience technology every day. About the role You will lead our IT Operations, Service Desk and Digital Workplace Engineering teams, ensuring we deliver a reliable, secure and modern technology experience for everyone at Solus. You will … core IT services. This role is perfect for someone who enjoys combining technical leadership with people leadership, and who thrives in a fast-moving, service focused environment. Responsibilities Leading the strategy for IT Operations and the Digital Workplace in line with Solus and Aviva technology goals. Driving service ...