226 to 250 of 507 Service Management Jobs in the UK excluding London

month contract , paying up to £700 per day , with hybrid working available . The successful candidate will bring extensive experience across capacity management, performance analysis, infrastructure planning and project management , ideally gained within large-scale, complex or secure environments. Key Responsibilities Lead capacity and performance management across … performance models, forecasts and long-term capacity plans. Analyse infrastructure performance and utilisation across physical, virtual and cloud environments . Produce dashboards, reports and management information to support technical and business decisions. Work closely with technical teams, service managers, suppliers and stakeholders to translate business demand into infrastructure ...

delivery for the TechOps portfolio, sitting as a peer to the senior technical Heads of – Platform Operations, Infrastructure & Network, Retail Operations, Disaster Recovery, DBA, Service Management and SRE – with real authority to challenge, block or reprioritise their plans, not simply coordinate them. You will personally build … standard. Job Duties Sitting as a peer to the senior technical Heads of (Platform Operations, Infrastructure & Network, Retail Operations, DR, DBA, Service Management and SRE), with real authority to challenge, block or reprioritise their plans rather than simply coordinate them. Personally building and owning the master critical path ...

technical delivery, actively write code, and champion continuous improvement across a range of projects.Collaborate with central engineering communities to embed best practices and enhance service management for global users. Experience in the banking or real estate sector is not required-what matters is your technical expertiseand ability … Delivery: Provide technical direction and actively contribute code to deliver secure, scalable solutions. Continuous Improvement: Promote modern engineering standards, agile practices, and process enhancements. Service Management: Strengthen operational reliability and user satisfaction through improved incident, change, and problem management. Stakeholder Collaboration: Work closely with product managers, architects ...

Service Delivery Manager needed in Loughborough Paying £22.41 per hr ref OR110990 Full time hours on a temporarybasis Key Responsibilities ICT Service Delivery Manage the effective operational delivery of ICT services, ensuring systems are reliable, secure, and fit for purpose. Monitor and improve service performance against agreed … SLAs, KPIs, and customer satisfaction measures. Ensure effective delivery of ICT support functions, including Service Desk, Information Governance, and Security. Drive service excellence through continuous improvement initiatives and best practice service management. Leadership and Management Provide day-to-day leadership across ICT operational teams. Support ...

Kick your ITSM career up a notch by joining a fast-growing software technology company looking for a hands-on Service Management Analyst to help shape how they deliver customer support. Reporting and partnering directly with the Head of Customer Success, and working closely with Product and Engineering ...

complex technical programmes. What you'll be doing Administering and supporting Jira, Confluence, Bitbucket and Bamboo. Delivering platform upgrades, migrations and consolidations. Configuring Jira Service Management, including queues, SLAs and automation. Performing technical health checks and platform optimisation. Developing integrations using APIs and scripting. Supporting CI/… experience with Jira and Confluence. Experience delivering Atlassian upgrades and migrations. Atlassian certifications or Technical Migration accreditation. Administration experience with Bitbucket and Bamboo. Jira Service Management configuration experience. Knowledge of APIs, scripting and system integrations. Experience supporting CI/CD tooling and automation. Strong communication skills and experience ...

push boundaries to deliver extraordinary impact and make KKI a brilliant place to work. Job Purpose You will be accountable for the successful management and delivery of all Kyowa Kirin group IT services to Orchard. In addition, you will act as the Head of IT for Orchard Therapeutics, ensuring … Orchard’s business priorities, compliance obligations, and long‐term strategic objectives. Responsibilities Key Responsibilities: Work closely with Kyowa Kirin group teams to ensure effective service delivery, clear accountability, and appropriate transition of responsibilities across the IT operating model Act as the primary point of contact between Kyowa Kirin ...

newly created position and will play a key part in the implementation of a new CMDB platform. You'll take ownership of Configuration Management across the technology estate, ensuring the CMDB becomes a trusted source of truth that supports operational excellence, governance, and service delivery. The Opportunity This … more than a BAU CMDB role. You'll have the chance to build the Configuration Management capability from the ground up, defining processes, establishing governance, driving adoption, and ensuring the organisation gets real value from its CMDB investment. Working closely with Service Management, Change, Asset Management ...

lead the application architecture strategy within a complex enterprise environment. In this role, you will define application roadmaps, establish architecture standards, oversee application portfolio management, and ensure alignment between business objectives and technology solutions. Working closely with business stakeholders, technical teams, and architecture communities, you will drive application modernisation … change programmes. Responsibilities: Lead the application architecture strategy, defining the vision and roadmap for application solutions across a major business area. Oversee application portfolio management activities, including application rationalisation, lifecycle management, and obsolescence planning. Design and maintain application architecture blueprints aligned to business goals and enterprise standards. Collaborate ...

Responsibilities Customer Account Security Partnering (~ 40%) Provide key pre-sales support to the account team community. Propose service offerings and the supporting collateral and demonstrate capability to transition service offerings into live service delivery for your allocated customers Perform workshops and present Information Security services to significant … account customers in accordance with key account management or Sales Team Ensure and support the liaison to customer stakeholders and internal delivery units in the case of escalations or security incident investigation for customer-facing Information Security issues in your allocated customers Assist in ensuring all security-related remedial ...

looking for a Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a great opportunity to join a global leader in IT Service Management and play a key role in expanding presence across the ITSM landscape. You will ...

Senior AV/IT Engineer (Teaching and Events) ISS - Service Management & Delivery Location: Bailrigg, Lancaster, UK Salary: £33,002 to £37,694 (Full-Time/Indefinite) Closing Date: Sunday 09 August 2026 Interview Date: Wednesday 19 August 2026 Reference: 0628-26 Information Systems Services (ISS) is seeking … talented and enthusiastic Senior AV/IT Engineer (Teaching and Events) to join our Campus IT team within Service Management and Delivery Section. The role is primarily based on the Lancaster University Bailrigg campus. As a Senior AV/IT Engineer (Teaching and Events), you will be part ...

across our UK Data Centre.This role is responsible for ensuring the reliability, performance, and scalability of mission-critical HPC platforms, while leading hardware lifecycle management and infrastructure projects. You will work across compute, GPU, storage, networking, and data centre infrastructure, providing technical leadership and supporting the delivery of world … Engineering, Facilities, and technology vendors to deliver reliable, secure, and high-performing infrastructure.**Key Responsibilities****HPC Infrastructure & Hardware*** Lead the installation, maintenance, and lifecycle management of HPC server infrastructure, including CPU and GPU platforms.* Install, upgrade, and replace server components including processors, GPUs, storage, networking, and system hardware.* Perform ...

Data Centre. This role is responsible for ensuring the reliability, performance, and scalability of mission-critical HPC platforms, while leading hardware lifecycle management and infrastructure projects. You will work across compute, GPU, storage, networking, and data centre infrastructure, providing technical leadership and supporting the delivery of world-class … Engineering, Facilities, and technology vendors to deliver reliable, secure, and high-performing infrastructure. Key Responsibilities HPC Infrastructure & Hardware Lead the installation, maintenance, and lifecycle management of HPC server infrastructure, including CPU and GPU platforms. Install, upgrade, and replace server components including processors, GPUs, storage, networking, and system hardware. Perform ...

maintenance and operation of physical compute platforms and associated systems. Working closely with Project teams to deliver new capabilities and infrastructure changes. Collaborating with Service Operations and BAU teams to resolve incidents and maintain service availability. Managing assets and configuration records across approved systems. Supporting Change Management and Configuration Management processes. Assisting with Data Centre operations across additional sites. Participating in an on-call rota and supporting out-of-hours maintenance, change activity and break-fix work. What you'll bring: Experience working within a Data Centre or IT infrastructure environment. Knowledge of server installation ...

Service Delivery Manager | Contract | Leiston | 100% Onsite | SC Cleared I'm working with a leading consultancy delivering critical infrastructure projects and looking for an experienced Service Delivery Manager to join an initial 6-12 month contract , offering a strong day rate . … delivery of IT managed services, ensuring SLA/KPI performance, customer satisfaction, and continual service improvement. This is a customer-facing role where you'll lead governance meetings, manage suppliers, drive ITIL best practices, and oversee service transitions into BAU. Key experience: Proven Service Delivery Manager experience ...

Service Desk Administrator Location: DA13 Kent Salary: £28,000 - £30,000 per annum (dependent on experience) Hours: Monday to Thursday: 9:00am - 5:00pm Friday: 9:00am - 4:00pm (37.5 hours per week) About the Company We are a growing building services and maintenance company specialising in the design … solutions from initial design through to ongoing maintenance and support. Due to continued growth, we are looking for a highly organised and customer-focused Service Desk Administrator to join our operations team. The Role As the Service Desk Administrator, you will be the first point of contact ...

neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Boundary Managed Service Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate are required … hold DV clearance The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations, lead service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence ...

summary We are seeking an experienced and credible senior leader to join the One Devon Acutes EPR service as our Head of Design and Delivery. This is a permanent business-as-usual role, advertised by Royal Devon University Healthcare NHS Foundation Trust on behalf of the One Devon Acutes … partnership with Epic to deliver this transformational work. We are seeking an experienced and credible senior leader to join the One Devon Acutes EPR service as our Head of Design and Delivery. This is a permanent business-as-usual role, advertised by Royal Devon University Healthcare NHS Foundation Trust ...

Required: SC cleared/eligible for SC sole UK national Duration: 6 months Location: Inverness or Preston | 5 days onsite The Senior Security Incident Management Consultant operates within the Operational Integrator (OI) function and provides governance, leadership, assurance, and strategic oversight of security incident management across a complex … lead for incident governance, the consultant provides a consolidated view of incident risk, drives supplier accountability, and supports continual improvement across the incident management lifecycle. Key Responsibilities Security Incident Governance Supplier Governance & Performance Management Incident Risk & Executive Oversight Reporting & Executive Visibility Assurance & Evidence Management Post-Incident Review ...

Summary The Client Services Director is responsible for proactively managing all aspects of service delivery, providing leadership and support to ensure high service standards both internally and externally, and continuously improving them. The role focuses on strategic leadership, operational excellence, and customer satisfaction, uniting technical service delivery … customer experience management, and professional services under one cohesive strategy to drive customer retention, growth and value realization. Main Responsibilities and Accountabilities Individual role holders may be advised of additional or particular responsibilities they are required to deliver, but as a Client Services Director, the following gives an indication ...

reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed … diagnostics, and ensure issues are resolved efficiently and effectively. You will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents ...

Release & Problem Manager to join its growing IT team.This is a fantastic opportunity to take ownership of IT change governance, release planning, and problem management across a complex technology environment. You'll play a key role in improving service stability, reducing operational risk, and ensuring technology changes … delivered successfully with minimal business disruption.You'll be responsible for managing and continuously improving the organisation's Change, Release, and Problem Management processes, working closely with IT teams, business stakeholders, projects, and third-party suppliers. Key responsibilities include: Managing the end-to-end Change Management process and leading ...

Newcastle Building Society is seeking an experienced IT Service Improvement Manager to lead the evolution of IT service management, driving automation and operational excellence across Technology Services. You will own the ITSM platform, shape its roadmap, and deliver automated, efficient workflows in collaboration with Service Delivery … Service Desk, Infrastructure and Engineering teams. You will lead a team of Service Improvement Analysts, champion continuous improvement, balance governance #J-18808-Ljbffr ...

Service Desk Analyst - NHS Location: Norwich - Hybrid Working Contract: Initially 3-6 months Day Rate: £110 per day IR35: Inside IR35 Hours: 37.5 hours per week, Monday-Friday Shifts: Between 08:00-18:00 Start: ASAP We are recruiting for an experienced IT Service Desk Analyst to join … organisation. The role will provide first-line technical support to clinical and corporate users, acting as the first point of contact for IT incidents, service requests and technical queries. Key Responsibilities Provide first-line technical support for hardware, software, application and network incidents. Log, classify, prioritise and manage incidents ...