226 to 250 of 308 Service Management Jobs in the UK excluding London

Exciting Opportunity! Join Odevo as a Business Relationship Manager Odevo continues to redefine residential property management through technology, innovation, and exceptional service. As we expand our digital capabilities across multiple Operating Companies (OpCos), we are strengthening the way IT partners with the business, and we are now looking … tailored IT and product roadmaps for each OpCo, aligned to Odevos strategy Monitor delivery progress and ensure alignment with priorities and timelines Support change management and communication for IT initiatives Identify and escalate risks affecting OpCo satisfaction or delivery Provide consolidated visibility of group-wide IT and product roadmaps ...

Role (18 month Fixed Term Contract) To design and implement a maintenance and asset management strategy for the site. Be the SME and lead on the IFS project in order to implement the Enterprise Asset & Service Management modules into the new IFS cloud tool. Your Responsibilities Organize … needed by linking our warehouse to our work orders. Keep Finances Accurate: Work with the finance team to make sure all maintenance spending and service revenue are tracked correctly in our main accounts. Analyse Problems: Set up simple ways to track why equipment fails ...

more streamlined, standardised and digitally-enabled reporting function through structured triage processes, better utilisation monitoring, improved data governance, and ensuring that automated and self-service reporting platforms (e.g. Power BI) are used effectively by staff across the organisation. Main duties of the job Act as the first-line response … identifying dashboards or reports that can be retired or improved. This role underpins the Trusts transition toward a more efficient, standardised and customerfocused analytics service, supporting automation, governance and improved reporting pathways. Main responsibilities: Act as the firstline contact for BI and reporting queries, triaging requests and providing clear ...

Manager Salary: Up to £50,000 + Excellent Benefits Location: Macclesfield (Hybrid) Industry: Internal, Central IT Shared Service Centre A well-established organisation in Macclesfield is hiring for an IT Manager to lead their internal IT function. This is a great opportunity for either an experienced manager, IT lead … progression The Role You'll lead a team of 5 IT support engineers Overseeing day-to-day IT operations and infrastructure support Helpdesk performance Service delivery, while driving improvements across systems and processes. The role can be hands-on or more management-focused, depending on your strengths & ambitions. ...

Youll lead and develop a team of NOC Operators, support day-to-day operations, and help shape how we continue to deliver award-winning service to our customers. This is a hands-on, people-focused role where youll combine technical understanding with practical leadership to keep our services operating … shift handovers run smoothly. Supporting training and development activities to ensure the team is confident in systems, processes, and best practice. Ensuring Change Management processes are followed and embedded across Operations. Monitoring and investigating issues impacting customer systems, carrying out 1st and 2nd line diagnostics. Building strong relationships with ...

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: £27,625 Location: Sheffield (Hybrid) Must be eligible … excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: As an IT Service Desk Engineer, youll be the friendly, knowledgeable voice our customers rely on when somethings not working. Youll learn a huge amount on the job while supporting ...

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: £27,625 Location: Nottingham (Hybrid) Must be eligible … excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: As an IT Service Desk Engineer, youll be the friendly, knowledgeable voice our customers rely on when somethings not working. Youll learn a huge amount on the job while supporting ...

products in commercial environments. Practical experience with Agile (Scrum, Kanban). Ability to manage budgets and technical trade‐offs. IT Operations & Soft Skills IT Service Management and system admin experience. Ability to maintain IT equipment and local networks. Strong communicator with excellent stakeholder skills. Good understanding … genuinely valued. Enjoy real opportunities for professional growth, with exposure to modern techniques, industry trends, and the chance to broaden your influence across multiple service areas. Work in a dynamic, digital‐first environment that embraces experimentation, continuous improvement, and the smart use of AI and automation. Benefit from genuine ...

system users, providing technical advice, guidance and offering technical support to staff of all levels. Ensure accurate and timely support is available for service managers and teams at all times. Main duties of the job To manage and maintain the e-rostering system and the related modules relating … system users, providing technical advice, guidance and offering technical support to staff of all levels. Ensure accurate and timely support is available for service managers and teams at all times. About us Be Part of Our Team... BCHC has more than 5000 staff working across Birmingham and the West ...

support the delivery of IT to staff and delegates. Role Key responsibilities: Assist in the resolution of technical faults and changes within the agreed service level agreements set out. Progressing and escalating issues accordingly. Keep accurate records in the service management system, making sure that customers always … feedback on the progress of faults and changes. Assist in the support, monitoring and development of internal IT Systems. Maintain the accuracy of asset management software, cataloguing new, updated and retired devices. Provide excellent customer service and be fully responsive to the needs of the customers and employers. ...

support tickets across the EMEA region, ensuring timely and effective resolution. Lead and coordinate a small regional support team, balancing workloads and maintaining high service standards Act as the primary IT contact for business stakeholders, understanding and addressing their technology needs. Collaborate with global IT teams to ensure consistency … support tickets across multiple sites or regions. Strong technical knowledge of Microsoft 365, Windows and macOS, Active Directory, and basic networking. Familiarity with IT service management tools such as ServiceNow, Jira, or similar platforms. Excellent communication skills, with the ability to collaborate across teams and time zones. ...

Service Delivery Associate – Release & Deployment Manager Security Clearance - essential. Location : Wiltshire (5 days p/week on-site) About the Role Our client is seeking an experienced Release & Deployment Manager. You will oversee and coordinate releases across multiple applications, ensuring effective governance and smooth transition through development, testing … work orders and daily engagement with the Customer Authority. Support improvements to Change & Release processes. Represent Fujitsu professionally on site. Skills & Experience Strong IT Service Management background. Solid understanding of Change & Release Management best practice. Experience coordinating multi-application release schedules. Strong planning, reporting and risk management ...

basis About the role Were looking for a Support Desk Analyst to join our growing support team, playing a key role in delivering excellent service to our customers. Youll be the first point of contact for incoming queries, supporting customers by phone, email, and ticketing system, and helping … role Confidence using computers, ideally in a retail or software support environment Strong communication skills and a helpful, professional manner Good organisation and time management skills Ability to prioritise work in a fast-paced environment Comfortable identifying when issues need to be escalated A proactive approach and willingness ...

ITSM system Escalate issues to senior support teams when required Create and maintain clear technical documentation Deliver a friendly, professional, and customer-focused service Essential Skills and Experience Experience in 1st Line or 2nd Line IT support Strong troubleshooting ability across hardware, Windows, Microsoft 365, Active Directory, and Intune … Ability to support audio-visual and conferencing systems Solid understanding of IT service management processes Excellent communication and interpersonal skills Strong organisational skills with attention to detail Full UK driving licence (required due to travel to other offices) Desirable Certifications CompTIA A+ CompTIA Network+ ITIL Foundation ...

environments. Your day will include supporting and improving VMware infrastructure, administering Windows Server environments, and helping ensure continuity through effective backup, recovery, and change management practices. Youll work on site at our unique facility to support and improve air-gapped infrastructure. This is a collaborative, hands-on role, working … processes using Veeam, ensuring data resilience and business continuity. Part of your role will include keeping technical documentation up to date, and contributing to service stability through proactive maintenance, system improvements, and adherence to change control processes. The invaluable experience youll bring, to help us achieve more Were expecting ...

variety: one week you may be shaping a reference architecture and delivery plan; the next you’re implementing CI/CD, shipping a containerised service to AKS/EKS, hardening identity and network controls, and instrumenting logs/metrics/tracing so the system is supportable in the real … solutions that drive tangible uplifts in capability for clients and their users. We specialise in Enterprise and Solution Architecture, AI Systems Architecture, Systems Engineering, Service Management and DevOps, to build highly effective teams tailored to the problem‐space and requirements. As part of the Secure Systems Team ...

Service Desk- 1st line Incident Operator (4‐Month FTC) Location: Reading (5 days in office) Contract Type: Fixed Term Contract – 4 months Are you great with customers, confident on the phone, and skilled at solving technical problems? We’re looking for a Service Desk Incident Operator to join … single point of contact for Key Accounts, including handling escalations. Providing support and troubleshooting over the phone . Monitoring and responding to the Incident Management inbox . Escalating unresolved issues to second-line support teams . Logging and managing incident tickets within the service management system. Requesting ...

best practices Engage and influence stakeholders in a consultative manner Requirements 3+ years' strong hands-on ServiceNow development experience Experience building and developing ServiceNow Service Portals (public-facing) Experience building custom applications with a focus on UX/UI Strong experience translating business requirements into technical solutions Experience working … integrations: REST, SOAP, JSON, HTTP Experience building and maintaining ServiceNow integrations Strong troubleshooting, documentation and debugging capability Desirable Experience Experience with ServiceNow CSM (Customer Service Management) Exposure to Jira and Confluence Understanding of ServiceNow core platform architecture Knowledge of SaaS/cloud environments and ServiceNow licensing Certifications (Desirable ...

tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability … collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 52,442 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising ...

tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability … collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 52,442 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising ...

tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability … collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 52,442 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising ...

solutions (AlwaysOn, clustering, mirroring, log shipping). Strong T-SQL development and optimisation skills. Experience troubleshooting database performance and capacity issues. Familiarity with ITIL service management processes (incident, change, release, and problem management). Working knowledge of Windows Server administration. Exposure to PowerShell scripting is beneficial. Experience ...

benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly … breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. ...

operation of servers, storage, networking, and cloud platforms Perform system health checks and proactively flag issues Carry out approved maintenance and configuration changes Incident & Service Management Act as an escalation point for complex incidents and requests Troubleshoot and resolve infrastructure issues Escalate recurring or design-level issues with ...

company systems while working alongside experienced IT professionals. Key Responsibilities Process incoming IT support calls and emails in line with defined processes and service levels Identify technical issues and advise on appropriate solutions Log and track incidents accurately within the IT Service Management system Escalate issues … third-party vendors where required and monitor progress Provide support for desktop systems, Active Directory, and Microsoft Office applications Assist with user account management and maintenance processes Support installation and configuration of system applications where required Assist with troubleshooting, testing, and diagnosing IT problems Maintain records of IT assets ...