276 to 300 of 307 Service Management Jobs in the UK excluding London

Amour Recruitment is seeking a dependable and customer-focused Technical Service Desk Operator to join a well-established IT services company based in Waterlooville. This role sits at the heart of the support team and is ideal for someone who enjoys helping people, solving technical issues, and delivering clear … Supporting user administration and common troubleshooting within Microsoft 365 Assisting with joiner, mover and leaver processes Personal requirements: Previous experience in a 1st Line Service Desk/Helpdesk role Good working knowledge of Microsoft 365 administration and troubleshooting Experience using a ticketing or service management system Strong ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your … have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester ...

stakeholders. Excellent attention to detail. Experience in producing & consuming technical documentation e.g user stories, database schemas, system guides. Bonus points for experience with IT service management tools like ServiceNow or working within a fast-paced SME environment. What you'll get Salary: £55,000 - £65,000 for experienced … innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right ...

cyber profession standards with HR/L&D Assumptions & Dependencies Timely access to stakeholders, systems, repositories, and tooling (e.g., policy library, LMS, phishing platform, service management/SIEM, PMO data). Availability of policy owners and project managers for reviews and attestations. SL will provide required clearances, facilities ...

driven new business hunter with a passion for IT Service Management solutions? We’re partnering with a high-growth organisation looking to expand its UK sales team with a talented New Business Sales Manager focused on winning and developing new logo clients. This is a standout role … discovery demo negotiation close Develop strategic account plans and build a strong pipeline Engage C-level and IT decision-makers (CIOs, Heads of IT, Service Delivery Leaders) Collaborate with pre-sales and delivery teams to shape compelling solutions Consistently exceed revenue and activity targets What We’re Looking ...

client base. To be successful in this role you should have: Enterprise software experience ideally ERP. Proven experience leading Customer Success, Support, or lifecycle management within ERP or complex enterprise software environments Strong knowledge of service management discipline, governance, and structured support operations Experience owning customer retention … feature adoption, health monitoring, renewals, and expansion opportunities. You will oversee the Support function through the Support Manager, lead the Customer Success and Account Management teams, and collaborate closely with Product and Delivery to identify systemic issues and improve the customer experience. You will also drive the migration ...

line support and ensure systems are secure, monitored and resilient. Implement Intune (alongside a third-party partner). Lead the rollout of an internal service desk tool. Work closely with internal teams and external suppliers to deliver high-quality services. Maintain legacy systems while supporting the move away from … hybrid/on-premise environments. What you will bring Strong Active Directory and Exchange expertise. Background in service management and supporting secure infrastructure. Experience in 3rd line support within on-prem environments. Familiarity with Azure, cloud migration, Intune and modern workplace tools. Understanding of MS Dynamics, Defender, Sophos ...

including Linux based development activities including building and maintaining development environments, containerising applications and services. • Strong Linux administration skills and experience working within formal service management and security frameworks. • Current DV Security Clearance or SC Security Clearance or eligibility • Ability to supporting and delivering Linux based development activities ...

list of platforms/tools/diagnostics/hosting - Investigate and document their running costs (which will include annual fees, plus internal/external service management/running costs) - Create a report of analysis showing the current digital estate - Horizon scan of self-serve options for business (desk ...

projects to completion. Systems Experience (Preferred not essential) Experience with CRM platforms such as Zomentum, Salesforce, or HubSpot. Experience using Halo PSA or similar service management platforms. Strong Microsoft Office skills, particularly Excel and Outlook. Experience working within a growing technology or professional services SME, or similar fast ...

across hardware, software, and network systems Excellent communication skills and the ability to explain technical issues clearly to non-technical users Knowledge of IT service management and ticketing systems Proactive attitude with a passion for continual learning in the IT field Infrastructure Support Benefits: Competitive salary package commensurate ...

experience of helping colleagues to improve their work, this could be the ideal opportunity for you. Our client is Europe's leading provider of Service Management Software Solutions, with offices across Europe. They are embracing AI and want to make sure everyone feels confident and capable of getting ...

real technical issues - typically 10-20 tickets per day. You'll learn how to: Diagnose and resolve 2nd line support issues Use Jira for service management Develop PowerShell skills in a practical setting Gain exposure to Azure and cloud-based environments Understand network environments including Cisco Meraki ...

Business Rules, Script Includes, Client Scripts, UI Policies/Actions, Flow Designer, Workflows. Technical Skills: designing CMDB data models, ITOM/TSOM implementation, Telecom Service Management (TSM), integrating OSS/BSS systems, Glide/REST/SOAP APIs, JavaScript, Mid Server, Integration Hub, Agile/Scrum. Driving ServiceNow … platform development, CMDB maturity, IT Operations automation + telecom service operations transformation. Telecoms industry experience strongly preferred. Benefits: to £90k (DOE) + 25 days holiday (plus BHs) + Hybrid Working + Pension + Health Care + More. ...

throughout the college, provide technical support, installation and deployment of hardware and software. Answer phone calls to the service desk and log jobs all in a timely manner. Your focus will be on providing support to business support and curriculum staff throughout the college on key IT systems, hardware … Resolve problems with, and advising on change requests to the ICT infrastructure. Recommend and promote the application and continual development of technologies to improve service delivery Maintaining and supporting desktops, laptops and peripherals across the College Use the SCCM imaging system to re-image machines and deploy software across ...

decisions Deepening your expertise across multiple technical and business domains Expanding your knowledge of diverse tech stacks and platforms What You Bring Modern configuration management tools (Ansible, Chef or similar) Terraform Docker containers & orchestration (Kubernetes, OpenShift, Docker Swarm) CI/CD tooling (Jenkins or similar) Monitoring/metrics stack … Cloud hosting (ideally AWS: EC2, RDS, S3, Lambda) Bonus points for: Experience with Java, Go, Python or similar Knowledge of cross-domain principles & tech Service management experience Hands-on observability implementation Proven ability to reduce downtime with smart reliability metrics Why Youll Love Working at TwinStream Competitive salary ...

This is a senior leadership role responsible for defining and implementing the organisations approach to IT risk management, information security and cyber security across a large, geographically dispersed environment supporting a complex IT estate and multiple business systems. Reporting to the Chief Information Officer, the role leads on identifying … requirements. The organisation operates across a wide footprint, with approximately 7,000 users across 900 locations. Key responsibilities Define and implement the IT risk management, information security and cyber security strategy Develop and maintain an enterprise-wide information security programme Develop a risk-based approach to threat identification, assessment ...

Lambda)• Strong understanding of networking and security fundamentals Nice to Have• Coding experience (Java, Go, Python)• Secure or cross-domain system experience• Service management or operations background• Azure exposure ...

Pension This is an excellent opportunity for a focused, self-motivated sales professional with a passion for new business acquisition and a background in Service Management or IT Services to join a high-performing global team. This company is a growing, global leader specialising in business innovation ...

Network Engineer for a leading technology consultancy. My client have a fantastic reputation in the market for combining deep technical expertise with outstanding customer service, the business specialises in LAN, Wi-Fi, Collaboration, and WAN technologies, supporting customers with innovative and secure IT solutions. The Role This … direct involvement in solving complex network issues. You will act as a senior escalation point for the team, manage high-priority incidents, and ensure service levels are consistently met, all while maintaining excellent customer relationships. You will lead by example, mentoring and guiding the team while remaining actively involved ...

MACC) through proactive engagement, even when those contracts are not via Bytes. Work with our Software Optimisation Team to drive our holistic procurement advisory service as part of our value offering. Work with the marketplace operations team to support individual transactions to assist customers with procurement strategy, resulting … Marketplace s, including pricing models, procurement processes, and partner ecosystems is desirable. Sales & Business Development: Proven track record in business development, sales, or account management, ideally within cloud technology or marketplace environments. Customer Engagement: Strong ability to build relationships with customers, articulate the value of Cloud Marketplace solutions ...

site forward whilst working on multiple, high impact projects. The site has expanded rapidly following recent successes, this role therefore requires strong project management skills to oversee multiple high-impact initiatives. Excellent communication and collaboration with diverse Stakeholders, ensuring alignment between IT and business functions, is essential for success … ensuring they're tackled efficiently and effectively. Who We're Looking For: Someone who: Has a proven track record in IT support and project management with a solid foundation in Microsoft technologies. Strong technical background: networking (switch/router configuration, cabling), server management, Microsoft 365, Active Directory ...

capability uplift programmes aligned to good-practiceframeworks and regulatory expectations.Deliver resilientmigration strategies for cloud and datacentre transformations.Design and embedresilient operating models for IT service management.Lead cyber recoveryexercises including application rebuilds, service restoration, andinfrastructure recovery.Support regulatorycompliance through benchmarking and readiness assessments.Leadership & Business DevelopmentBuildand grow senior client relationships, shaping ...

capabilities, they are strengthening the leadership of their technology division. As the Head of Platform & Technology Delivery you will lead the engineering and technology service teams responsible for building, operating and evolving their platforms. The role ensures that the technology estate remains reliable, secure and capable of supporting both … Platform and Technology role: Lead the delivery and operation of technology platforms, data systems and infrastructure, ensuring services operate reliably and to agreed service levels. Strengthen delivery discipline across engineering and technology teams, improving planning, prioritisation and execution of development and infrastructure initiatives. Oversee major technology initiatives from business ...

capabilities, they are strengthening the leadership of their technology division. As the Head of Platform & Technology Delivery you will lead the engineering and technology service teams responsible for building, operating and evolving their platforms. The role ensures that the technology estate remains reliable, secure and capable of supporting both … Platform and Technology role: Lead the delivery and operation of technology platforms, data systems and infrastructure, ensuring services operate reliably and to agreed service levels. Strengthen delivery discipline across engineering and technology teams, improving planning, prioritisation and execution of development and infrastructure initiatives. Oversee major technology initiatives from business ...