126 to 146 of 146 Customer Experience Jobs in the West Midlands

expert for our data platform, owning complex technical escalations end-to-end while keeping customers confident and informed. Partnering closely with Product, Engineering, and Customer Success as a senior technical resource, you will investigate and diagnose platform issues, handle second-line support and escalations, and provide clear, step … most out of features. In this role, your curiosity, structure and communication skills will directly shape our product roadmap and elevate the overall customer experience. This role is remote. Applicants must be based and have unrestricted right to work in the United Kingdom. Relocation and sponsorship are not currently ...

expert for our data platform, owning complex technical escalations end-to-end while keeping customers confident and informed. Partnering closely with Product, Engineering, and Customer Success as a senior technical resource, you will investigate and diagnose platform issues, handle second-line support and escalations, and provide clear, step … most out of features. In this role, your curiosity, structure and communication skills will directly shape our product roadmap and elevate the overall customer experience. This role is remote. Applicants must be based and have unrestricted right to work in the United Kingdom. Relocation and sponsorship are not currently ...

expert for our data platform, owning complex technical escalations end-to-end while keeping customers confident and informed. Partnering closely with Product, Engineering, and Customer Success as a senior technical resource, you will investigate and diagnose platform issues, handle second-line support and escalations, and provide clear, step … most out of features. In this role, your curiosity, structure and communication skills will directly shape our product roadmap and elevate the overall customer experience. This role is remote. Applicants must be based and have unrestricted right to work in the United Kingdom. Relocation and sponsorship are not currently ...

safety checks). Mentor and grow the Data Science team, fostering technical excellence, collaboration, and an iterative, prototype-driven culture. Requirements 8+ years of experience designing and deploying applied ML or AI systems into production, with at least 3+ years leading data science teams. Fluent in Python … LangGraph preferred, LangChain or similar also considered). Strong foundation in classical machine learning and applied modeling techniques, including regression, classification, clustering, and practical experience with models used in econometrics or marketing measurement. Experience with agile development methodologies, such as Scrum or Kanban. Preferred Qualifications Experience with ...

safety checks). Mentor and grow the Data Science team, fostering technical excellence, collaboration, and an iterative, prototype-driven culture. Requirements 8+ years of experience designing and deploying applied ML or AI systems into production, with at least 3+ years leading data science teams. Fluent in Python … LangGraph preferred, LangChain or similar also considered). Strong foundation in classical machine learning and applied modeling techniques, including regression, classification, clustering, and practical experience with models used in econometrics or marketing measurement. Experience with agile development methodologies, such as Scrum or Kanban. Preferred Qualifications Experience with ...

safety checks). Mentor and grow the Data Science team, fostering technical excellence, collaboration, and an iterative, prototype-driven culture. Requirements 8+ years of experience designing and deploying applied ML or AI systems into production, with at least 3+ years leading data science teams. Fluent in Python … LangGraph preferred, LangChain or similar also considered). Strong foundation in classical machine learning and applied modeling techniques, including regression, classification, clustering, and practical experience with models used in econometrics or marketing measurement. Experience with agile development methodologies, such as Scrum or Kanban. Preferred Qualifications Experience with ...

safety checks). Mentor and grow the Data Science team, fostering technical excellence, collaboration, and an iterative, prototype-driven culture. Requirements 8+ years of experience designing and deploying applied ML or AI systems into production, with at least 3+ years leading data science teams. Fluent in Python … LangGraph preferred, LangChain or similar also considered). Strong foundation in classical machine learning and applied modeling techniques, including regression, classification, clustering, and practical experience with models used in econometrics or marketing measurement. Experience with agile development methodologies, such as Scrum or Kanban. Preferred Qualifications Experience with ...

safety checks). Mentor and grow the Data Science team, fostering technical excellence, collaboration, and an iterative, prototype-driven culture. Requirements 8+ years of experience designing and deploying applied ML or AI systems into production, with at least 3+ years leading data science teams. Fluent in Python … LangGraph preferred, LangChain or similar also considered). Strong foundation in classical machine learning and applied modeling techniques, including regression, classification, clustering, and practical experience with models used in econometrics or marketing measurement. Experience with agile development methodologies, such as Scrum or Kanban. Preferred Qualifications Experience with ...

formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role CitNOW Group has rapidly expanded through multiple acquisitions, creating an exciting ...

formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role CitNOW Group has rapidly expanded through multiple acquisitions, creating an exciting ...

exciting opportunity to join one of Europe's largest privately owned IT organisations, delivering cutting-edge AV solutions across a variety of customer sites. What's on offer: Competitive salary: £32,000 - £35,000 Hybrid working and core hours aligned with role requirements Ongoing career development and life-long … Engineer , you will be responsible for the installation of professional AV systems across client sites. This role suits someone with hands-on AV installation experience, strong problem-solving ability, and the confidence to work independently or alongside team members and subcontractors to deliver high-quality solutions. Key Responsibilities Installation ...

strategies and maintaining high morale and culture across different time zones. Build strong, trusting relationships with all internal teams, including Product, Operations, Commercial, and Customer Experience. You will ensure tech priorities perfectly support urgent business goals and operational reality. Champion platform stability, overseeing uptime, latency, and incident response. … proven track record in software engineering management, ideally within a scaling, fast-growth organisation where you've made a significant impact. Proven experience driving and maturing Agile methodologies to significantly improve team processes and velocity in a dynamic, fast-paced environment. Highly analytical, data-driven and inquisitive, constantly seeking ...

strategies and maintaining high morale and culture across different time zones. Build strong, trusting relationships with all internal teams, including Product, Operations, Commercial, and Customer Experience. You will ensure tech priorities perfectly support urgent business goals and operational reality. Champion platform stability, overseeing uptime, latency, and incident response. … proven track record in software engineering management, ideally within a scaling, fast-growth organisation where you've made a significant impact. Proven experience driving and maturing Agile methodologies to significantly improve team processes and velocity in a dynamic, fast-paced environment. Highly analytical, data-driven and inquisitive, constantly seeking ...

strategies and maintaining high morale and culture across different time zones. Build strong, trusting relationships with all internal teams, including Product, Operations, Commercial, and Customer Experience. You will ensure tech priorities perfectly support urgent business goals and operational reality. Champion platform stability, overseeing uptime, latency, and incident response. … proven track record in software engineering management, ideally within a scaling, fast-growth organisation where you've made a significant impact. Proven experience driving and maturing Agile methodologies to significantly improve team processes and velocity in a dynamic, fast-paced environment. Highly analytical, data-driven and inquisitive, constantly seeking ...

Time, Permanent Company Overview We are a specialist provider of cybersecurity services, committed to protecting digital assets and maintaining the integrity of client and customer data. Our team uses innovative strategies and advanced technologies to address evolving cyber threats and deliver exceptional service. About the Role As a Client … training and certifications Regular team social events Life cover and sickness cover* Private medical cover* Home working allowance* 5% employer pension contribution Essential Skills & Experience Minimum 24 months in a client-focused role, building lasting, trusted partnerships. Experience conducting quarterly business reviews and managing client feedback processes. Proven ...

Time, Permanent Company Overview We are a specialist provider of cybersecurity services, committed to protecting digital assets and maintaining the integrity of client and customer data. Our team uses innovative strategies and advanced technologies to address evolving cyber threats and deliver exceptional service. About the Role As a Client … training and certifications Regular team social events Life cover and sickness cover* Private medical cover* Home working allowance* 5% employer pension contribution Essential Skills & Experience Minimum 24 months in a client-focused role, building lasting, trusted partnerships. Experience conducting quarterly business reviews and managing client feedback processes. Proven ...

Time, Permanent Company Overview We are a specialist provider of cybersecurity services, committed to protecting digital assets and maintaining the integrity of client and customer data. Our team uses innovative strategies and advanced technologies to address evolving cyber threats and deliver exceptional service. About the Role As a Client … training and certifications Regular team social events Life cover and sickness cover* Private medical cover* Home working allowance* 5% employer pension contribution Essential Skills & Experience Minimum 24 months in a client-focused role, building lasting, trusted partnerships. Experience conducting quarterly business reviews and managing client feedback processes. Proven ...

Time, Permanent Company Overview We are a specialist provider of cybersecurity services, committed to protecting digital assets and maintaining the integrity of client and customer data. Our team uses innovative strategies and advanced technologies to address evolving cyber threats and deliver exceptional service. About the Role As a Client … training and certifications Regular team social events Life cover and sickness cover* Private medical cover* Home working allowance* 5% employer pension contribution Essential Skills & Experience Minimum 24 months in a client-focused role, building lasting, trusted partnerships. Experience conducting quarterly business reviews and managing client feedback processes. Proven ...

Time, Permanent Company Overview We are a specialist provider of cybersecurity services, committed to protecting digital assets and maintaining the integrity of client and customer data. Our team uses innovative strategies and advanced technologies to address evolving cyber threats and deliver exceptional service. About the Role As a Client … training and certifications Regular team social events Life cover and sickness cover* Private medical cover* Home working allowance* 5% employer pension contribution Essential Skills & Experience Minimum 24 months in a client-focused role, building lasting, trusted partnerships. Experience conducting quarterly business reviews and managing client feedback processes. Proven ...

opportunity to be trained on the installation of Electronic Shelf Labels (ESLs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands … exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience. What you'll be doing: Travel to retail sites across the UK to install ESL systems. Follow detailed installation plans and scripts for precise setup. ...

practices to advise on improvements and future enhancements. Collaborate with internal delivery, sales, and support teams to ensure smooth project execution and a positive customer experience. What You'll Bring Demonstrated background in a Microsoft 365 engineering or implementation role. Strong understanding of M365 administration, portals, and service configurations. … Experience using PowerShell to automate tasks and streamline management. Knowledge of Intune, Conditional Access, device compliance, and security policies. Solid grasp of identity and access management concepts, especially within Azure AD. Confident communicator who can work both independently and collaboratively. Nice-to-Have Skills Relevant Microsoft accreditations (e.g. ...