126 to 150 of 296 Remote/Hybrid Customer Service Jobs

entry-level position offers an excellent opportunity to begin a career in Microsoft business applications, with structured exposure to enterprise-grade solutions and IT service management practices. The role is hands-on, client-facing, and service-focused, ideal for someone eager to learn, grow and develop into consultancy … Microsoft 365 applications. Awareness of Microsoft Dynamics 365 or Power Platform. Understanding of basic IT support principles (ticketing systems, triage, incident logging). Strong customer service and communication skills with both technical and non-technical users. Ability to prioritise, troubleshoot, and resolve user issues at a first-line ...

strong track record of leading complex technical projects. You will bring: 5-6 years of experience in an IT-oriented environment, ideally in a service management or operations role within a technology-driven setting Hands-on expertise in Microsoft Dynamics 365, particularly in Customer Service or Field … Service modules Familiarity with methodologies such as Agile, Lean, SDLC, and Kanban A deep understanding of the product development lifecycle Strong facilitation skills to drive collaboration in workshops and meetings Experience supporting product owners to ensure delivery aligns with organisational goals Excellent stakeholder management and relationship-building skills Additional ...

progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware … Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support, ticket management, and customer communication This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing Resolving ...

knowledge of the following functionality within the S/4 Asset Management suite; Resource Scheduling for Asset Management Asset Performance Management (APM) SAP Service and Asset Management (SSAM) Field Service Management (FSM) Knowledge of Public Cloud Asset Management Best Practices and functionality Knowledge of Phase Based Maintenance … secondary skillset in an associated module will also be desirable. Non-Technical: Excellent verbal and written communication Strong Presentational skills Excellent interpersonal and customer service skills with the ability to advocate standard functionality to a client Strong analytical and problem-solving skills Results driven Ability to work ...

manage team schedules to ensure coverage during business hours and on-call periods Foster a collaborative, positive team culture focused on engagement and customer service excellence Prioritise and allocate incidents and service requests according to urgency, impact, and SLAs Monitor incident progress to ensure timely resolution … consistent and efficient issue resolution Ensure training and reference materials are current and accessible to the support team Establish, monitor, and report on key service delivery KPIs Provide regular management reports on performance, incident trends, risks, and improvement opportunities Use data-driven insights to drive continuous improvement and informed ...

senior engineers Strong communication skills, both verbal (phone and in person) and written Good problem-solving abilities and attention to detail Confident, professional, and customer-focused attitude Ability to work as part of a team in a hybrid environment Desirable Skills (Not Essential) Basic understanding of computer hardware … operating systems Familiarity with Microsoft 365 and Windows operating systems. Previous customer service experience Knowledge of ticketing systems or ITIL concepts Full UK Driving Licence (required for occasional site visits) What We Offer: Full apprenticeship training and support Hands-on experience with real-world IT systems across multiple ...

proactive and skilled IT Business Application Analyst to join our Group IT team. This role is pivotal in ensuring optimal and sustainable IT service delivery through system analysis, project support, and continuous improvement initiatives. Location: Telford, Shropshire. Hybride working model with 2/3 days er week on site … Microsoft Project.• Skilled in ITIL, data analysis tools, and business process modelling.• S oft Skills: • Excellent communication and interpersonal skills.• Creative problem-solving and customer service orientation.• Ability to build strong partnerships across teams.• Other Requirements:• Full driving license.• Willingness to travel and provide support outside normal business ...

proactive and skilled IT Business Application Analyst to join our Group IT team. This role is pivotal in ensuring optimal and sustainable IT service delivery through system analysis, project support, and continuous improvement initiatives. Location: Telford, Shropshire. Hybride working model with 2/3 days er week on site … Microsoft Project. • Skilled in ITIL, data analysis tools, and business process modelling. • S oft Skills: • Excellent communication and interpersonal skills. • Creative problem-solving and customer service orientation. • Ability to build strong partnerships across teams. • Other Requirements: • Full driving license. • Willingness to travel and provide support outside normal business ...

linetechnical support to clients - supporting networks, cloud services, infrastructure and connectivity Troubleshoot and fix technical faults and issues Respond to client queries and service requests Assist with user rights, passwords, accounts Handle basic security administration Diagnose issues and explain technical details clearly Occasional onsite visits to clients. Our perfect … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

administration and setup experience • Good working knowledge of PowerShell • Ability to work independently and take ownership of escalated issues • Confident troubleshooting Windows environments • Strong customer service and communication skills • Comfortable supporting senior stakeholders • Kent-based • Full UK driving licence and own car Desirable: • Windows Server experience • Active Directory ...

looking for a confident Coordinator to join the team, helping to drive and support delivery of a prestigious Emergency Services/Blue Light service improvement programme - a mission critical project. The Contract Coordinator role will see you work out of the Chorley office at least 1 day per week … Technology contract. This role will see potential for future involvement in other contracts, and you will work closely with the logistics team and the customer to coordinate equipment and hardware orders, manage stock returns, handle project reporting, and carry out other general support activities. Customer Coordinator ...

responsible for shaping, designing, and governing secure IT solutions across razorblues client base. This role combines deep technical expertise with commercial awareness and excellent customer engagement skills. Youll work closely with the Solution Architect team, Security, and Consulting teams to ensure all proposed solutions are secure, compliant, and aligned … Windows Server, Microsoft 365, and next-generation firewalls, alongside a strong understanding of modern security frameworks and threat landscapes. Youll be comfortable switching between customer meetings, technical design sessions, and hands-on engineering work when required. A qualification recognised by IASME to certify Cyber Essentials Plus will be required ...

execute strategies to achieve sales targets. Negotiate contracts and close deals to drive revenue. Market Research & Analysis Analyse market trends, competitor activities, and customer needs. Provide insights to inform product development and pricing strategies. Proposal Development Prepare and deliver compelling presentations and proposals. Collaborate with internal teams to create … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

execute strategies to achieve sales targets. Negotiate contracts and close deals to drive revenue. Market Research & Analysis Analyse market trends, competitor activities, and customer needs. Provide insights to inform product development and pricing strategies. Proposal Development Prepare and deliver compelling presentations and proposals. Collaborate with internal teams to create … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

take your career to the next level? We are currently recruiting Infrastructure Operations Engineer’s with a passion for delivering high levels of service and experience that compliments the technical excellence already in the team. This is a fantastic opportunity for candidates looking to progress their career as this … learn, develop, grow and progress within the account and wider business. We would welcome applications from candidates with a variety of IT backgrounds including Service Desk and IT Support. This role will be hybrid with typically 3 days per week in the office at one of our sites ...

similar successful positions in the past Be highly collaborative with the current team, management structure and business leaders Demonstrate a very high level of customer service and empathy to the customer issues Be an excellent all-round communicator through verbal and written communication. Please apply! Guidant, Carbon60 ...

through client visits, calls, and networking Deliver tailored product presentations, proposals, and commercial agreements Represent the business at client sites and industry events Support customer onboarding and provide ongoing after-sales service Collaborate with internal teams including R&D, marketing, and customer service Track and report ...

Odoo Accounts & Customer Support Administrator (Home Based) Minimum 2 years’ Odoo experience required Salary: £28,000 to £34,000 basic Location: Home based, must live in Yorkshire (for occasional meetings and training) Hours: Monday to Friday, 9:00am – 5:30pm Aqualine Wellness is a fast-growing supplier of premium … saunas, steam rooms and wellness products to domestic and commercial customers worldwide. We are looking for an experienced Odoo Accounts & Customer Support Administrator to support our sales, accounts and operations functions. This role is ideal for someone with strong Odoo experience who enjoys variety, responsibility and working within ...

everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver … Superdrug feeling. Are you an experienced IT professional who is excited about providing outstanding support for Finance Systems? Are you passionate about delivering great customer service? Have supported a multicounty implementation of Oracle eBusiness Suite R12? Are you an experienced Oracle R12 technical expert, with a history ...

Role Senior Account Manager Based Home/Hybrid The Business Our client is a high-growth technology company. The provide a SaaS based service to the fleet industry that improves businesses and private motorists fuel efficiency and safety. Their technology has been proven to reduce fuel use and emissions … lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key duties and responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both ...

practices for SAP development, deployment, and operations across our international locations You will ensure our SAP architecture supports our commitment to delivering top tier customer experience through reliable, performant enterprise systems Your Skills Matter Experience You are passionate about SAP architecture and have 7+ years of hands on experience … back Take one day each year to volunteer at a charitable organization dedicated to supporting children About Us We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental ...

Gamma, were more than just a leader in Unified Communications as a Service (UCaaS) were a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and were expanding rapidly … automation procedures. Participate in network projectwork orcustomer change activitieswhich mayalso include out of hours. Possess the ability to drive issues to resolution to meet customer service level agreements and customer expectations. Assist withthe creation and maintenance of technical documentation. Be a self-starter, proactive, highly organized ...

Product & Voice Ops - Provisioning Engineer - GammaLabs A bit about us At Gamma, were more than just a leader in Unified Communications as a Service (UCaaS) were a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across … automation procedures. Participate in network projectwork orcustomer change activitieswhich mayalso include out of hours. Possess the ability to drive issues to resolution to meet customer service level agreements and customer expectations. Assist withthe creation and maintenance of technical documentation. Be a self-starter, proactive, highly organized ...

Client Relationship Manager will be responsible for devising and implementing strategic initiatives that strengthen client and supplier relationships, developing and commercialising the high-quality service provided to both existing and new clients, which will lead to increased revenue and help to drive future business growth. The Client Relationship Manager … business. The Person: The successful candidate will have a proven track record gained in a client facing role, having worked as a Client Manager, Customer Success Manager or similar. They will be a strong relationship builder who is commercially astute and comfortable working proactively in an environment where they ...

date with accurate information and relevant time entries • Maintain client confidentiality at all times • Adhere to the data protection act • Focus on maintaining effective customer service 1st Line Support Analyst - Hybrid Due to the volume of applications received for positions, it will not be possible to respond ...