126 to 150 of 788 Customer Service Jobs with Hybrid or WFH Options

As one of Kents top-tier Managed Service Providers, we are seeking a Helpdesk Engineer to join our busy team in Rochester, Kent, providing 1st/2nd line support to over 2000 users across Kent and the Southeast. The role is office based with occasional visits to client premises … Projects and Cyber teams. Responsibilities Technical Support: Provide support for hardware and software issues across over 2000+ endpoints. Manage and resolve technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Microsoft 365 and Azure Administration: Manage and support Microsoft 365 environments … and Azure-related issues Assist the Projects team with migrations, configurations, and updates of Microsoft 365 and Azure services. Client Interaction: Provide excellent customer service and support to clients, ensuring a high level of client satisfaction. Communicate effectively with clients to understand their IT needs and provide appropriate more »

As one of Kents top-tier Managed Service Providers, we are seeking a Senior Helpdesk Engineer to join our busy team in Rochester, Kent, providing 2nd/3rd line support to over 2000 users across Kent and the Southeast. The role is office based with occasional visits to client … hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Microsoft 365 and Azure Administration: Manage and support Microsoft 365 environments … ensuring optimal performance and uptime. Assist the Projects team with migrations, configurations, and updates of Microsoft 365 and Azure services. Client Interaction: Provide excellent customer service and support to clients, ensuring a high level of client satisfaction. Communicate effectively with clients to understand their IT needs and provide more »

hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Microsoft 365 and Azure Administration: Manage and support Microsoft 365 environments … ensuring optimal performance and uptime. Assist the Projects team with migrations, configurations, and updates of Microsoft 365 and Azure services. Client Interaction: Provide excellent customer service and support to clients, ensuring a high level of client satisfaction. Communicate effectively with clients to understand their IT needs and provide … appropriate solutions. Strong customer service orientation. Emphasis on communication via telephone, rather than purely E-Mail based. Experience working directly with clients to understand and address their IT needs. System Maintenance: Perform regular maintenance and updates on client systems to ensure security and reliability. Monitor system performance, identify more »

SaaS Product Manager needed by leading provider of Customer Service Management Software. Our client is a Series A scale-up currently searching for a Product Manager software is used across a range of business sectors to help improve customer service and all-round service management more »

SaaS Product Owner needed by leading provider of Customer Service Management Software. Our client is a Series A scale-up currently searching for a Product Owner whose software is used across a range of business sectors to help improve customer service and all-round service more »

Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 Working Pattern: Monday - Friday Working Model: Hybrid Working (3 days on site/2 days WFH) NRG are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit … a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing projects. Primary Responsibilities (Service Delivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a high … quality customer experience through effective communication and customer care. Adhering to service level agreements and meeting deadlines. Collaborating efficiently as part of the service team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team more »

that can offer genuine progression? If so, this is the role for you! This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Senior BA to assist on the Asset Management more »

small number of established on premise applications. Having ideally had previous experience within SaaS support, you will need to be passionate about delivering excellent customer service, have a proactive attitude to problem solving, and buy into the team ethos. You will be working with the Resolver Team with … a focus on tackling more complicated customer issues passed through from the first line support team as part of a tiered response team to provide efficient assistance to customers. There will be a focus on joining of developing both product and technical skills to be able to resolve complex … collaborative approach, so a team player mentality and a willingness to help your colleague will be a key attribute to the role. ESSENTIALS Excellent customer service & communication skills. Excellent analytic skills and problem-solving abilities. Ability to multitask and handle multiple simultaneous issues. Knowledge of Microsoft Windows Operating more »

pizza and a posh coffee machine! 2nd Line Technician - The Role We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. … To succeed in this role, you'll need a good knowledge of IT troubleshooting and problem solving as well as experience within an IT customer service environment. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for more »

possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »

a day to day basis Working closely with our Resource Manager and the wider Delivery team to appropriately and efficiently resource projects Providing excellent customer service and establishing constructive relationships with our clients Contributing to the continuous improvement of our agile delivery processes About Zoocha Founded in … experience Strong organisational skills with the ability to manage multiple tasks simultaneously. Strong analytical and problem-solving skills. A keen understanding of what great customer service looks like Excellent communication and interpersonal abilities with confidence to communicate at senior manager and director level within large organisations. Ability to more »

we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big, and we hire great people. We believe in continuously improving to make a real difference to the careers and … Cloud Applications Consulting, implementation and support services 3000 strong,€255m/£220m revenue business We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in … supporting Oracle, Microsoft and AWS technologies. We do this while maintaining our focus with core values of Honesty and Integrity, Personal Commitment, No Ego, Customer First, Excellence and Drive. Invest in us and we’ll invest in you; if you are driven, committed and up for a challenge, we more »

in) Remuneration: up to £170 per day (inside IR35 - 5 months rolling contract) Your role as an IT Support Engineer: Providing high level of customer service through on-site technology support as required. Ensuring that all tickets are logged and resolved in a timely and effective manner (according … as an IT Support Engineer: Must have knowledge of MDM, specifically Intune or autopilot Office 365 experience is essential. You'll be passionate about customer service and personable. Confident with support and eagerness to progress technical capabilities. You'll be keen to help with a customer first more »

new part time and permanent Business Support Executive They are looking for someone who has a proven track record in providing business support within customer service ideally with a demonstrable background in technical and/or security services The ideal candidate will have the confidence and ability to … the Head of Business Support in overseeing all aspects of the business support department and its processes for all Monitoring Services business streams Provide customer service and administrative support for the various services delivered by Monitoring Services Provide secretarial and administrative support to the Senior Management Team. Liaise … other teams to ensure an effective delivery of all services at all times Deal with and take ownership of enquiries from customers, ensuring excellent customer care and passing on to/liaising with the appropriate person if required. Act as the first point of contact for any complaints, ensuring more »

very latest in technology so that we can continue to go above and beyond for our customers. As a Tech Support Advisor in the customer service space, you'll be responsible for providing exceptional customer service to our ProService platform's customers, communicating with customers through … you bring? Experience within chat support isn't necessary, we're looking for someone who is a great communicator and has a background in customer service. Experience, or interest in tech as a function is advantageous. Able to multi-task and manage time efficiently. What you will receive … days holiday allowance (increased to 25 days when you hit 5 years of service) Holiday buy scheme giving you the option to purchase an extra 5 days FTE of annual leave Free hire from our core range and 35% off for friends and family Training and development, an inclusive more »

Permanent Salary: £42,005 Are you a skilled technical support professional seeking a challenging role that allows you to showcase your expertise and enhance customer service experiences? We have an exciting opportunity for you! The Role: You will be a vital part of our Specialist Technical Support Team … customers. You'll ensure the delivery of high-quality ICT services, applications, and equipment. Additionally, you will guide and supervise colleagues to maintain excellent service standards. Key Responsibilities: Provide advanced technical support for diverse user issues, both hardware and software. Utilize your expertise in Power Apps Automate, M365, and … environments, and business applications. Experience Required: ICT (Level 5) professional qualification or equivalent. Professional Management qualification (Level 5) or equivalent. ITIL certification in IT Service Management, or similar. Knowledge of Industry Best Practices like ITIL v4. Extensive hands-on experience in a specialist technical support environment. Join us and more »

Builder.ai is looking for a Customer Product Owner - "Productologist" to join our Delivery team in London in a full time role working in a hybrid capacity with 3 days spent in the office. About Builder.ai We're on a mission to make app building so easy everyone can do … bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild About the Role Productologists at Builder.ai play a key role turning our customer's dream and vision into a software reality. As part of the Delivery Team, Productologists work as the customer product owner in educating … guiding and advising on the use of our reusable code Blocks to develop the customer's app whilst providing excellent customer service across the roadmap. Productologists work closely with our Ninjas (software delivery managers) and Senseis (technical architects) throughout the software development lifecycle to deliver what the more »

across multiple systems and to configure new user accounts ensuring appropriate levels of access and functionality are observed. About us National Unplanned Pregnancy Advisory Service (NUPAS) has been providing surgical and medical abortions to thousands of women each year for over 50 years. We are commissioned by the NHS … implementation of systems. Person Specification Experience Essential Must be able to demonstrable previous experience in a technical support role. Experience of working in a customer service environment. Desirable Must be able to demonstrable previous experience in a technical support role. Experience of working in a customer service … The successful candidate will be educated to a degree level or have the equivalent experience and working knowledge in this field. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

SAP Customer Service (CS) Consultant - 3-6 moths initial contract - German and English speaking We are searching for an SAP CS Consultant to join a client of ours in Germany. Start date: ASAP Duration: 3-6months + Location : 100% Remote Languages: German & English speaking Role/Responsibilities more »

responsible for administering leaves of absence and ADA claims for multiple clients, ensuring compliance with federal and state leave laws. This role requires excellent customer service and communication skills, willingness to learn and adapt, and the ability to coordinate effectively with various stakeholders. Job Title: Employee Success Associate … Reports To: Operations Manager FLSA Status: Non-Exempt Learn about Gold Standard service delivery while focusing primarily on the simplest leave types. Job Duties and Essential Functions: Administer a full workload of leaves of absence and ADA claims for multiple clients, per client policies, while adhering to federal and … necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client more »

responsible for administering leaves of absence and ADA claims for multiple clients, ensuring compliance with federal and state leave laws. This role requires excellent customer service and communication skills, willingness to learn and adapt, and the ability to coordinate effectively with various stakeholders. Job Title: Employee Success Associate … Reports To: Operations Manager FLSA Status: Non-Exempt Learn about Gold Standard service delivery while focusing primarily on the simplest leave types. Job Duties and Essential Functions: Administer a full workload of leaves of absence and ADA claims for multiple clients, per client policies, while adhering to federal and … necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client more »

day/week in the office Mississauga, ON Are you a highly organized and personable individual who has a passion for data entry and customer service? Are you looking to grow your career for a charitable organization focused on excellent hospice palliative care within the community? Are you … hospice beds within our future Hospice Centre. About the Opportunity: The role of the Stewardship and Database Coordinator entails upholding the accuracy of the Customer Relations Management (CRM) database (Donor Perfect), which involves managing donor demographic data, gift records, and conducting market research analysis. Furthermore, the coordinator is tasked … role in retaining and elevating donor support through effective stewardship efforts. Responsible for conducting prospect research, analyzing findings, and producing monthly reports. Providing exceptional customer service from start to finish by ensuring inquiries are responded to in a timely manner; Maintaining positive relations and communications with donors, sponsors more »

engineering solutions using cutting edge technology. You will design, build and support in-line with the company's objectives, which is to provide exceptional customer service supported with the best use of technology. Their bespoke solutions are a key USP in providing excellent customer service for more »

engineering solutions using cutting edge technology. You will design, build and support in-line with the company’s objectives, which is to provide exceptional customer service supported with the best use of technology. Their bespoke solutions are a key USP in providing excellent customer service for more »

Affinity assets. Your role includes planning and leading projects to develop new technical platforms for IT services and responding to all line faults and service requests to ensure complete problem resolution. IT Systems Administrator Essential Skills: Proven commercial experience in a 2nd/3rd Line IT Support Role or … and HP SANs, SIP telephony systems, and SaaS platforms like Office 365, Google Workspace, Jira, and Confluence Strong verbal and written communication skills, exceptional customer service skills, and the ability to work both independently and as part of a team To Be Considered: Please either apply through this … IT Support, Microsoft Windows, Apple Hardware, Linux, VMware, AWS, Networking, EMC SANs, HP SANs, SIP Telephony, SaaS Platforms, Office 365, Google Workspace, Jira, Confluence, Customer Service more »