126 to 150 of 468 Remote/Hybrid Customer Service Jobs

Peterborough based client is looking for a highly organised Service Desk Controller to join them on a full-time permanent basis, working Monday to Friday working 40 hours per week, between the hours of 7:30 am 5 pm on a rota basis. Opportunity to work from home … week after successful probation. As a Service Desk Controller, you'll be responsible for handling customer service requests, scheduling field engineers, coordinating parts, and ensuring maintenance and breakdown calls are managed efficiently to deliver excellent customer service. Key Responsibilities for the Service Desk Controller Handle ...

Service Design Lead you will manage and lead the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will sets the direction for the team to ensure they fully contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels, for the YBS group. Why join us now? We are at a very exciting place in our transformation journey and this role will give you the brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst ...

will include (but are not limited to): Provide first and second-line IT support to employees across the organisation. Take ownership of incidents and service requests from investigation through to resolution, ensuring excellent customer service throughout. Troubleshoot Windows, Microsoft 365, networking, VPN, printing, hardware and application issues. … administering Microsoft Intune or another endpoint management platform. Good understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs and VLANs. Experience using service desk and ticket management systems. Experience supporting both office-based and remote users. Strong analytical and problem-solving skills with a logical approach ...

Time Advisor, you'll be responsible for processing a wide range of payroll, time management and HR administration activities, ensuring accuracy, compliance and outstanding customer service at every stage. Working within a fast-paced environment, you'll support colleagues and stakeholders with payroll-related queries, manage key administrative … flexible benefits queries Administration and support of the e-pay system Mail merge communications and departmental correspondence Liaison with the external e-payslip provider Customer Support Provide professional and customer-focused support via telephone and ticketing systems. Assist internal stakeholders with payroll and HR-related queries. Ensure Service ...

annum Job Type: PermanentA growing telecommunications provider based in the heart of Brighton are seeking a highly organised and customer-focused Sales Coordinator to join their team on a permanent basis.This is an excellent opportunity for someone with experience in sales support, customer service, or account coordination … enjoys working in a fast-paced, customer-facing environment and is looking to develop their career within a thriving telecoms business.As a Sales Coordinator, you will play a key role in supporting both the direct and wholesale sales channels, ensuring customers receive an exceptional service while providing administrative ...

experience A growing telecommunications provider based in Central Brighton, is seeking a personable and technically-minded 1st Line Network Support Engineer to join their Service Desk team.Supporting customers across a range of network and telephony services, you'll be the first point of contact for technical queries, taking ownership … initial troubleshooting, incident triage and escalation where required. This is an excellent opportunity for someone who enjoys technology, delivering great customer service and building a career within a growing telecoms environment.Working closely with an experienced technical team, you'll gain exposure to networking, infrastructure and telecommunications technologies while ...

+ excellent benefits Technical Sales & Support Engineer German Speaking Are you a German-speaking engineer with a passion for customer interaction and technical problem-solving? Do you enjoy combining your engineering knowledge with commercial support in a customer-facing role? We're recruiting on behalf of a leading … solution delivery while building strong long-term relationships. Key responsibilities include: Providing technical sales and engineering support to new and existing customers. Understanding customer requirements and recommending suitable engineering solutions. Responding to technical enquiries via telephone and email. Creating and interpreting engineering drawings using SolidWorks or similar CAD software. ...

+ excellent benefits Technical Sales & Support Engineer German Speaking Are you a German-speaking engineer with a passion for customer interaction and technical problem-solving? Do you enjoy combining your engineering knowledge with commercial support in a customer-facing role? We're recruiting on behalf of a leading … solution delivery while building strong long-term relationships. Key responsibilities include: Providing technical sales and engineering support to new and existing customers. Understanding customer requirements and recommending suitable engineering solutions. Responding to technical enquiries via telephone and email. Creating and interpreting engineering drawings using SolidWorks or similar CAD software. ...

Arbor MIS. Support schools in resolving system issues and improving their use of MIS. Respond to support requests and resolve issues within agreed service levels. Deliver high-quality customer service and build positive relationships with schools. Maintain accurate records and follow agreed support processes. About … will have: Experience supporting Arbor MIS. Experience in an IT support, customer service, or education technology environment. Strong communication and problem-solving skills. The ability to learn new software quickly. Good working knowledge of Microsoft Office. Desirable: Experience delivering Arbor training or consultancy. Knowledge of other MIS platforms ...

Description Customer Service Representative Location: Newcastle - Cobalt Business Park, Building 9C (50% Home/50% Remote) Pay Rate: 204 per day - UMB rate Contract: 27/09/2026 - 29/06/2027 YOE: 3 to 5 years. What are we looking for: Primary skill - Telecommunications - P1. ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS////At Apogee, we help organisations transform the way they work through innovative digital workflows, document management solutions … improving the solutions our customers rely on every day. This is an exciting opportunity for someone who enjoys combining technical troubleshooting, development skills and customer support in a fast-moving environment. What you will be doing Providing technical support for workflow and development solutions used by customers and internal ...

including senior leaders, Executive Assistants, and external partners. This position combines administration, workplace operations, hospitality, and employee experience, requiring a proactive, highly organized, and service-oriented individual who enjoys supporting people and creating an exceptional employee experience. While this is a hybrid role, the successful candidate must be flexible … coordinate leadership visits, executive meetings, office events, and other activities that impact the London office. Partner with Executive Assistants, senior leaders, and workplace service providers to deliver a seamless office experience. Coordinate office vendors, suppliers and building management Working with the building management ensure office standards, supplies, amenities ...

future. The Workforce Technology Team (WTT) is responsible for the vision, strategy, architecture, engineering, delivery, and end user support of the technologies, capabilities, and service offerings our global employees rely upon every day. Unlike traditional IT teams, WTT works broadly across IT and our business with a specific focus … stack including MFA, SSO, MIM, OTP as well a strong general security background Lead technical strategy and architectural decisions for our core customer service and internal business platforms Design and implement scalable solutions spanning frontend and backend services Create reusable technical designs that can be leveraged across multiple ...

progression, get in touch today and let’s talk about how we can fast-track your career! What You’ll Do As a Service Coordinator, you will manage the day-to-day coordination of resources and support services across multiple client sites, ensuring operational requirements are met efficiently … requests, training activities, equipment hire, and travel arrangements. You will also maintain operational trackers, process purchasing activities, compile reports and timesheets, and provide exceptional customer service while ensuring accuracy, organisation, and attention to detail in all aspects of service delivery. Location: Farnborough (Hybrid Working) – This role ...

Technician - £26,000/£28,000 per annum - Bolton The Opportunity Principal IT is delighted to be working with a growing Managed Service Provider in Bolton to recruit a talented 2nd Line IT Support Engineer. This is an excellent opportunity for someone looking to further develop their career within … laptops. Managing Microsoft Intune device deployments. Resolving malware and security-related issues. Assisting with Microsoft 365 migrations, onboarding projects and infrastructure deployments. Delivering excellent customer service while working to agreed SLAs. What We're Looking For To be successful in this role, you'll ideally have ...

4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a super-high CSAT of 99.8% Stevie Award winner in the category (Bronze): Customer Service Department of the Year – Computer Software - 100 or More Employees. Winner of the ISG Paragon Innovation Award in partnership with Sophos (customer … Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers Convey feature input and customer requirements to Product Management teams Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value ...

play your part too join our dedicated team in Our Contact centre and we'll support you to give our members the great service we pride ourselves on, whatever they're saving for. Hours of work: Our vibrant contact centre is open Monday to Friday 8am-8pm and Saturdays … right to work in the UK without employer sponsorship. How you'll make a difference As the first point of contact for our customer's inbound calls you'll thrive on creating a positive experience whether it's a call about savings or mortgages. Customer calls range from ...

Promote company events and webinars through LinkedIn and other social platforms. Engage VIP prospects and key decision makers to maximise event attendance. Maintain accurate customer and prospect data within Salesforce. Produce activity and performance reports. Support tender and procurement opportunities where required. Deliver exceptional customer service throughout … curious, confident communicators and enjoy speaking with customers. You'll likely have: A degree (preferred but not essential) or experience in sales, business development, customer service, marketing or another commercial environment. Excellent communication and relationship-building skills. Confidence speaking with customers over the phone and via email. Strong ...

join a business undergoing significant Salesforce enhancement and optimisation. They are looking for a senior Salesforce expert who can take ownership of their Service Cloud environment, drive best practice across deployments and governance, and act as a trusted partner to key stakeholders across the organisation. The Company They … well-established organisation with a strong customer-focused operation and a mature Salesforce ecosystem. Salesforce plays a critical role in supporting customer service and operational teams, making this a highly visible position within the business. The successful contractor will have the opportunity to influence platform strategy, improve ...

Location: Cheltenham (Hybrid Working) Salary: £32,000 - £35,000 Job Type: Permanent, Full-Time About the Role: Our client, an established and growing Managed Service Provider, is looking for a 2nd Line IT Support Engineer to join their expanding team in Cheltenham. This is an excellent opportunity to work … upgrades, cloud migrations and IT projects Support backup solutions and business continuity systems Maintain accurate documentation and manage tickets within agreed SLAs Deliver outstanding customer service to a diverse client base What We're Looking For: Previous experience in a 2nd Line IT Support role MSP experience ...

London, England Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that ...

Group is growing and we’re looking for a First Line Support Executive to join our team. If you have strong IT skills, great customer service experience and enjoy solving technical problems, this is an opportunity to build specialist knowledge in telematics, connected vehicle technology and IoT within … doing: Managing inbound support calls and ticket queues Troubleshooting GPS, GSM and connected vehicle systems Working with CRM and ticketing platforms Delivering excellent customer service Documenting and resolving technical issues efficiently What we’re looking for: Experience in customer support or helpdesk roles Strong IT skills (Microsoft ...

have a real passion for IT & Tech. A basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science/IT Degree background alongside previous Customer Service type employment would ...

working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer … Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using ...

Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording … customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team ...