126 to 150 of 1,563 Remote Customer Service Jobs

a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams. Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. Technology proficiency with software applications, including MS Word More ❯

a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams. Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. Technology proficiency with software applications, including MS Word More ❯

a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams. Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. Technology proficiency with software applications, including MS Word More ❯

a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams. Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. Technology proficiency with software applications, including MS Word More ❯

and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our … Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our … product teams and developers to improve the customer experience on a day-to-day basis as well as the wider organisation. The Kroo is growing and we'd love to hear from you if you're interested in joining us in our journey. Here's what you will be doing: Provide and maintain exceptionally high levels of customer More ❯

stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing … comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Magdalene is hiring a Service Support Specialist to join its Network Operations Centre in the UK. The role is hybrid, requiring 5 days per week at the HQ in St Ives, Cambridgeshire, with the … remainder remote. Youll support a key customer by delivering high-quality administration and customer service, assisting field engineers and contractors, managing maintenance schedules, and updating ticket systems. Responsibilities include monitoring site alarms and CCTV, maintaining trackers, producing reports, and ensuring smooth site transitions. Youll collaborate with NOC colleagues, engineers, and customers in a fast-paced environment. Additional More ❯

their expanding team. This is a fantastic opportunity to work in a collaborative environment where your technical skills will be valued and developed. You'll be reporting to the Service Delivery Manager and working closely with the technical team to deliver excellent IT support and consultancy services. The role involves a mix of remote and onsite support, project work … RDS Troubleshoot Windows desktop issues and Microsoft 365 environments (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V and virtualised environments Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage ideal) to manage tickets and SLAs Monitor and maintain client systems and networks Assist with workstation setups and fault diagnosis (hardware/software) Deliver excellent … customer service via phone, email, and in person Ideal Experience With: ConnectWise Manage, NinjaOne RMM, Datto Backup, Cove Backup Exclaimer, CloudAlly, Heimdal Security, Keeper, Password Boss, Augmentt What You'll Need: Strong communication and customer service skills Confidence on the phone and in client-facing situations Ability to manage time, multitask, and work to SLAs A More ❯

to work with cutting-edge software while growing your skills in a supportive, hybrid working environment. To apply for the role of Sage X3 Support Consultant you must have: Customer support experience in resolving software issues Experience of Sage X3 customer support A car and driving licence, able to commute daily to GU52 Right to live and work … in the UK on an unrestricted basis What you'll be doing: Accurately assess customer issues and business impact, assigning appropriate priority levels. Demonstrate strong call management skills, handling quick wins, urgent issues, and ongoing reprioritisation. Record details, accurate information and track all support calls from initiation to resolution. Own each case fully, coordinating with colleagues, third parties, and … to support future problem-solving. Identify and address recurring issues, collaborating with the team to implement lasting solutions. Exercise commercial awareness, recognising and progressing opportunities with professionalism. Deliver exceptional customer service, fostering loyalty, advocacy, and business growth What we're looking for - Strong expertise in software testing, troubleshooting and quality assurance. Hands-on experience with ERP systems, ideally More ❯

Service Desk Analyst - 1st Line IT Support 6 Month FTC Full time hours, Mon - Fri Competitive salary Plus Benefits - Please enquire Location: Warwickshire/Hybrid working (1 day per week onsite) TXP are recruiting for a customer focused 1st Line IT Service Desk Analyst who is Midlands based, to start in Novermber 2025. This is a superb … client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal … communication with customers, proactive monitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and customers to ensure that agreed service levels are met. Skills/Experience - Experience in a busy telephone based customer services environment Min 12 - 18 months commercial experience in a 1st line More ❯

Role: Account Manager Industry: IT Managed Services Location: Redhill (hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support.* Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction.* Identify upselling and cross-selling opportunities across a … and effective resolutions.* Support contract renewals, negotiate pricing where required, and ensure client retention.* Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting.* Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

Role: Account Manager Industry: IT Managed Services Location: Redhill (hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. * Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. * Identify upselling and cross-selling opportunities across a … and effective resolutions. * Support contract renewals, negotiate pricing where required, and ensure client retention. * Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting. * Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

speaking Disney Vacation Club Members about resorts, cruise ships, restaurants, and activities. Assist Members in planning customized trips that maximize their vacation time and resources. Maintain designated levels of service satisfaction while meeting required departmental metric expectations. Resolve Member concerns with empathy and efficiency to ensure magical experiences. Accurately document all interactions using multiple software applications. Offer expert advice … options and amenities across Disney destinations. Stay current on Disney products, news, and offerings to provide the most up-to-date information. Collaborate with other departments to ensure seamless service and Member satisfaction. Easily adapt to offering new products and services. Complete all required Company trainings and compliance courses. Occasionally support operations on-site at Aulani Resort for training … in both Japanese and English (speaking, reading, and writing). A high-speed internet connection and a private work environment at home (on the island of Oahu). Strong customer service and critical thinking skills, with the ability to make independent decisions in real time. Excellent verbal and written communication skills, with the ability to convey warmth and More ❯

the first point of contact for IT issues, logging and managing tickets through the ITSM system. Providing first-line technical support to users via phone, email, chat, and self-service portals. Troubleshooting and resolving hardware, software, and network issues within your skill level, escalating where necessary. Supporting users with Microsoft Office applications, Windows operating systems, and mobile devices (iOS … Android). Assisting with Active Directory tasks such as password resets and account management. Maintaining high-quality customer service in line with SLAs and company standards. Collaborating with second-line and resolver teams to escalate complex issues. Updating documentation of known fixes and contributing to IT knowledge bases. Ensuring clear communication with users by providing updates and guidance … in non-technical terms. Youll be supported by an experienced Service Desk team and receive structured training through Baltic Apprenticeships . Desired Skills, Qualities, and Knowledge: A self-starter with a proactive attitude and a willingness to learn. Strong communication skills confident speaking with users and explaining technical issues in plain language. Respectful, professional, and aligned with Codestones values More ❯

value and impact of IT initiatives. Foster strong relationships with clients, acting as a trusted advisor and a point of contact for IT-related matters. Regularly communicate project updates, service improvements, and technology recommendations to clients. Collaborate with internal teams, including account managers and sales teams, to identify upsell and cross-sell opportunities. Develop, implement and test Business Continuity … client relationships Project delivery Ability to work strategically with clients. Enjoy working with customers and external audiences. High energy and drive with good negotiation skills Strong organisational, presentation, and customer service skills Skilled in preparing written communications and materials. Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care Ability to multi-task and … quickly. Self-motivated with the ability to work in a fast-moving environment. GSCE Maths and English or equivalent Relevant IT Qualifications Experience of working for a managed IT service provider in a similar role, or have experience as an IT Manager, Head of IT, or similar. Experience in Microsoft Azure and Office 365 technologies and environments Skills, Abilities More ❯

and our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen. Job Purpose With a key focus on customer service, you’ll be part of a team of engineers responsible for the support, maintenance upgrade, and expansion of infrastructure services across Outcomes First Group’s large estate … participate in the implementation of technologies and platforms supporting a complex corporate network infrastructure. Ensure high availability of on-premises platforms that support internal employee business functions and external customer contact. Troubleshoot and remediate escalated and infrastructure level issues impacting the operation of the business. Provide direction and supervision of resellers and partners on the design and support of … offices. Assist the planning and implementation of new or improved network integrations following business acquisition or expansion. Serve as one of the primary points of contact for suppliers and service providers. Manage and monitor the business server infrastructure based primarily on Microsoft and Hyper-V technologies. Manage and monitor the business network infrastructure based primarily on Meraki and Ubiquiti More ❯

and our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen. Job Purpose With a key focus on customer service, you’ll be part of a team of engineers responsible for the support, maintenance upgrade, and expansion of infrastructure services across Outcomes First Group’s large estate … participate in the implementation of technologies and platforms supporting a complex corporate network infrastructure. Ensure high availability of on-premises platforms that support internal employee business functions and external customer contact. Troubleshoot and remediate escalated and infrastructure level issues impacting the operation of the business. Provide direction and supervision of resellers and partners on the design and support of … offices. Assist the planning and implementation of new or improved network integrations following business acquisition or expansion. Serve as one of the primary points of contact for suppliers and service providers. Manage and monitor the business server infrastructure based primarily on Microsoft and Hyper-V technologies. Manage and monitor the business network infrastructure based primarily on Meraki and Ubiquiti More ❯

cloud technologies? If so, this 3rd Line Engineer opportunity could be a strong fit for you. The Role As a 3rd Line Engineer, you will be part of a service desk team handling escalations and advanced troubleshooting. You will work closely with clients to resolve technical issues, provide onsite support where required, and contribute to maintaining a high-quality … IT service. You will also play a key role in supporting junior engineers and ensuring service desk standards are consistently met. Key responsibilities include: Managing 3rd line escalations across a range of technologies Providing onsite technical support when required (a driving licence is essential) Supporting and mentoring junior team members Maintaining accurate documentation to improve consistency and service delivery Participating in an on-call rota (with additional pay) Ensuring KPIs and SLAs are achieved and customer service standards are upheld What We’re Looking For To succeed in this role, you will need to demonstrate strong technical knowledge, confidence under pressure, and excellent problem-solving skills. Key skills and experience: Background in an MSP or More ❯

a second-line function, committed to resolving incidents and ensuring that everyone in the bank has the necessary tools to perform their jobs effectively. We prioritize clear communication, exceptional customer service, and outstanding results. Our team members are distributed across the country, working in a hybrid model to support our branch network, main offices, and remote workers. What … hardware for new starters and to replace faulty equipment Represent the team in meetings, drive forward ways to improve the office working environment Participate in project work Apply exceptional customer service skill ensuring regular communication with internal colleagues and go the extra mile with every call, email or request handled Work with other teams and third parties to … Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you More ❯

IGT Solutions - Director of Sales & Customer Success (Travel Domain) We launched in 1998 with a small team dedicated to enabling a better customer experience for a single client. Over the last 25 years, that small team has leveraged an entrepreneurial spirit to create a truly differentiated experience for some of the world’s most recognizable brands. What started … interact with different cultures and work together to help our clients enable a better experience for their customers. What does it mean to be in a Director of Sales & Customer Success (Travel) role at IGT Solutions? As a Director of Sales & Customer Success, you are the key to the development of long-term successful relationships with prospects within … Executives) · A very positive attitude and entrepreneurial spirit (we’re building something special here) along with strong written and verbal language skills · Tech-oriented with knowledge of contact centers, customer service, back-office operations, and AI/ML · Be a superstar salesperson who thrives in a global, collaborative, fast-paced environment. · Disciplined and self-motivated with the ability More ❯

to help them achieve their business outcomes through delivering a comprehensive range of technology-focussed support/professional/managed services. We actively seek to drive consumption, adoption, and customer satisfaction with the objective of tangibly contributing to customer success and growth. The Procurement Advisory Consultant will join our growing diverse team of experienced IT procurement professionals to … services for software assets by defining and implementing a professional, structured, and repeatable process resulting in optimal commercial routes for renewals and new purchases, based on existing and planned Customer strategies. These activities will be delivered to a portfolio of mid-size UK-based business through to global enterprises through a managed service framework. The overarching function of … Consultant will also provide ad-hoc support to pre-sales/sales effort as an evangelist for the potential range of Procurement related services that may address a specific customer need. KEY RESPONSIBILITIES: Proactively review renewal and new-purchase transactions for Customers with a managed service to ensure that the activity results in the optimal financial and strategic More ❯

to help them achieve their business outcomes through delivering a comprehensive range of technology-focussed support/professional/managed services. We actively seek to drive consumption, adoption, and customer satisfaction with the objective of tangibly contributing to customer success and growth. The Procurement Advisory Consultant will join our growing diverse team of experienced IT procurement professionals to … services for software assets by defining and implementing a professional, structured, and repeatable process resulting in optimal commercial routes for renewals and new purchases, based on existing and planned Customer strategies. These activities will be delivered to a portfolio of mid-size UK-based business through to global enterprises through a managed service framework. The overarching function of … Consultant will also provide ad-hoc support to pre-sales/sales effort as an evangelist for the potential range of Procurement related services that may address a specific customer need. KEY RESPONSIBILITIES: Proactively review renewal and new-purchase transactions for Customers with a managed service to ensure that the activity results in the optimal financial and strategic More ❯

the opportunity By joining the Technology Consulting team as a Dynamics 365 CE & Power Platform Functional Consultant, you will be helping our clients with configuration, customization, and integration of Customer Engagement modules (Sales, Customer Services, Field Services and Marketing). You will be required to be 'hands on' with technologies to configure/customize/extend required features … the following areas: For Power Platform: Power Apps, PowerApps Portals/Power Pages, Power BI, and Power Automate For Dynamics 365 CE: One or more of the following: Sales, Customer Service, Field Service, Marketing, Omnichannel, Customer Voice Designing and customizing Canvas Apps and Model Driven Apps Modelling Dataverse - e.g., tables, fields, forms, views, table relationships Business More ❯

Are you a skilled IT Support Specialist with a passion for technology and delivering exceptional customer service? We’re looking for an experienced, proactive professional to join our growing London-based team, supporting both Mac and Windows environments across a diverse client base. About the Role You’ll be providing first- and second-line technical support to end … Azure AD Support and maintain network devices, printers, and mobile devices Diagnose and resolve hardware and software issues efficiently Manage ticket queues and escalate issues when required Deliver outstanding customer service and clear communication at all times Assist with onboarding/offboarding, patch management, and system upgrades Collaborate with internal teams to improve processes and documentation About You … 2+ years’ experience in an MSP (Managed Service Provider) or similar multi-client support environment Strong knowledge of macOS, Windows 10/11 , and core business applications Familiarity with Microsoft 365, Intune, Azure AD , and network fundamentals (DNS, DHCP, VPN, Wi-Fi) Excellent troubleshooting skills and a methodical, customer-focused approach Able to work both independently and as More ❯

Data Analytics Engineer Contract Role Inside IR35 475-500/day Remote Initial 6 Months Extension Likely We have a new Data Analytics Engineer contract opportunity a customer of ours, supporting their Global Operations and Customer Service teams. This role is remote-first, with the very odd occasional travel to Newcastle. The initial contract is 6 months … with strong potential to extend. Were looking for someone with a strong technical foundation and a deep understanding of operational data needs - especially around workforce planning and customer service analytics. Build and maintain scalable data pipelines and datasets using ELT/ETL best practices Deliver high-quality insights through reporting and analytics Partner with stakeholders to define and More ❯

for their London office.The Role & Responsibilities:Supporting, configuring and deploying Windows 7/10Supporting Microsoft Office 2013Proactively working to improve internal processesPro-actively identifying potential problems and issues on customer sites Identification of potential opportunities to replace or implement new solutionsKey Skills and ExperienceVery good English communication skills.Great customer service skills.1st, 2nd & 3rd line IT helpdesk support.Strong … well organised.Good IP networking skills.Troubleshoot, diagnose and resolve Windows system and software related issues.Printer setup, management and driver configurations.This is a job for an experienced IT professional with great customer service skills. If you are looking to get into IT this is not the job for you. More ❯