151 to 175 of 1,563 Remote Customer Service Jobs

3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line support individual. With varied support … V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st/2nd support roles - To undertake project work and lead on various projects from inception … Hyper-V - Cloud Technologies - Office365/Azure - Experience of leading on installations of servers and networks - Ability to make proactive decisions when an ICT emergency occurs. - Outstanding levels of customer service with positive & pro-active communication skills both verbal and written - Able to work independently and good at planning and organising own time effectively. In return, you will More ❯

3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line support individual. With varied support … V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st/2nd support roles - To undertake project work and lead on various projects from inception … Hyper-V - Cloud Technologies - Office365/Azure - Experience of leading on installations of servers and networks - Ability to make proactive decisions when an ICT emergency occurs. - Outstanding levels of customer service with positive & pro-active communication skills both verbal and written - Able to work independently and good at planning and organising own time effectively. In return, you will More ❯

and enthusiastic about technology. The ideal candidate will have a natural flair for technical problem-solving, experience working within an education environment, and a passion for delivering high-quality service to schools. This is a central role within our Project Team, supporting the design, development and delivery of technical solutions across our school network. While the role is remote … activity with technical input and timely responses Attend project meetings and contribute to technical discussions Help train and support team members where needed Maintain high standards of documentation and customer service What Were Looking For Were seeking someone with strong technical expertise and a background in project management. Youll be organised, adaptable and confident working independently as well … Google Workspace Microsoft Hyper-V, Networking (VLANs, routing & design) Storage solutions (SAN/NAS), AD, DHCP, DNS, GPO Ability to create detailed technical documentation and project plans Outstanding customer service and communication skills Desirable Project management certification (e.g. Prince2) Experience with Azure and PowerShell scripting Other relevant IT certifications The role is offered on a full-time basis More ❯

proactive, detail-driven professional ready to lead and innovate in ICT business support? Medway Council is seeking a Lead Business Support Officer to champion administrative excellence, financial integrity, and customer-focused service delivery across our ICT division. This is a unique opportunity to take ownership of critical ICT functions, mentor colleagues, and contribute to the smooth running of … suppliers, raising orders, and verifying invoices up to £100,000. Mentor & Train: Support and guide the Associate Business Support Officer, ensuring consistency and quality in procurement and admin procedures. Service Desk Support: Contribute to a high-performing, customer-focused ICT Service Desk—handling calls, logging issues, and updating knowledge articles. Financial Oversight: Maintain order logs, reconcile payments … Compliance: Promote data protection, cyber security awareness, and ensure compliance with industry standards. Stakeholder Engagement: Collaborate with internal and external stakeholders, embodying the Council's values and commitment to service excellence. What You'll Bring Qualifications: A-levels or NVQ Level 3 (English and Maths); financial specialist qualifications are a plus. Experience: Strong background in ICT admin, service More ❯

proactive, detail-driven professional ready to lead and innovate in ICT business support? Medway Council is seeking a Lead Business Support Officer to champion administrative excellence, financial integrity, and customer-focused service delivery across our ICT division. This is a unique opportunity to take ownership of critical ICT functions, mentor colleagues, and contribute to the smooth running of … suppliers, raising orders, and verifying invoices up to £100,000. Mentor & Train: Support and guide the Associate Business Support Officer, ensuring consistency and quality in procurement and admin procedures. Service Desk Support: Contribute to a high-performing, customer-focused ICT Service Desk—handling calls, logging issues, and updating knowledge articles. Financial Oversight: Maintain order logs, reconcile payments … Compliance: Promote data protection, cyber security awareness, and ensure compliance with industry standards. Stakeholder Engagement: Collaborate with internal and external stakeholders, embodying the Council's values and commitment to service excellence. What You'll Bring Qualifications: A-levels or NVQ Level 3 (English and Maths); financial specialist qualifications are a plus. Experience: Strong background in ICT admin, service More ❯

an escalation point for complex cases, and provide consultancy services to existing clients. Essential Skills and Experience * 5+ years' experience providing application support and administration for Microsoft Dynamics 365 Customer Engagement (CE) * Previous experience in a similar role (ideally within a Microsoft Partner or multi- customer environment) * Demonstrable experience delivering consultancy or enhancement work for existing customers, including … requirement gathering, scoping, and solution design * Strong understanding of D365 CE modules, including Sales, Customer Service, Marketing, and Customer Insights - Journeys * Technical knowledge of related Microsoft technologies, including Power Platform, Power BI, Azure, and system integrations * Proven track record of resolving both functional and technical issues to completion * Experience using ticketing systems, remote assistance tools, and incident … management software * Sound understanding of IT systems, cloud services, networking, and cybersecurity principles * Familiarity with ITIL processes, SLA adherence, and service-management frameworks * Excellent communication skills and the ability to translate technical detail into clear, business-oriented language for customers * Microsoft certifications (Dynamics 365 CE, Power BI, Azure) highly desirable. Main Duties and Responsibilities * Customer Support and Issue More ❯

Clear progression plan Paid training opportunities Remote/work from home options Looking for Customer Success/Account Management roles in London? Are you data-driven, and excited at the prospect of supporting clients with AI based strategic insights? One of London's fastest-growing MarTech businesses is on the lookout for people to join their latest Customer Success cohort. If you're looking for data focused Customer Success jobs in London, apply today! Company profile – Enterprise SaaS/eCommerce Tech Firm In this Customer Success role in London, you will be joining the leading marketing measurement platform for eCommerce brands. They have found product/market fit in the last two years and quickly … eCommerce brands in the UK and Europe! 2025 is set to be an exciting year for the business as they expand in North America and grow out their leading Customer Success team. Job description – Customer Success Grad Scheme This Grad Scheme offers fantastic professional development and growth from day one. Joining in Customer Success, you will rapidly More ❯

require on-site visits to client locations in the St. Louis area as needed. You’ll often be the in-person resource clients see, so professionalism, strong communication, and customer service are just as important as technical skills. *About ArchitectNow* ArchitectNow is a fast-growing Microsoft Cloud Solution Provider (CSP), Managed Services Provider (MSP), and software development agency. … device management. * Familiarity with ticketing systems or RMM tools. * Relevant certifications such as: * CompTIA: A+, Network+, Security+ * Microsoft: MS-900, AZ-900, SC-900, AZ-104 (Azure Administrator) * Prior customer service experience (even outside IT). Job Type: Full-time Pay: $50,000.00 - $70,000.00 per year Benefits: * 401(k) * Dental insurance * Flexible spending account * Health insurance * Health More ❯

Fire Solutions Location: Hybrid, with office base near Oxfordshire Package: Competitive salary D.O.E, company car/allowance and annual bonus opportunity Role: Permanent Salary: £95,000/ANNUAL # Customer Service Director Location: Oxfordshire Salary: £70,000 - £80,000 (DOE) + Annual Bonus opportunity Job Type: Full Time, Permanent A leading UK-based service and Role: Permanent … Title: Security Engineer Location: Field based - Central Region covering: South West London - Buckinghamshire area of Oxford, Role: Permanent Salary: £40,000/ANNUAL # England Security Engineer - Install/Service Basic salary up to £45,000 per year North London and surrounding areas Full-time Permanent NO CALL OUT ROTA We're looking Role: Permanent Salary: Competitive # County … Engineer Fire & Security experience is absolutely essential About the Company We're a well-established and rapidly growing fire and security Role: Permanent Salary: Competitive # England Senior Field Service & Maintenance Fire Alarm Engineer - Central London - BR/ME/DA/CT/TN Salary : £40,000 to £42,000 Hours/Shift: Mon-Fri : 8:30am - 5pm More ❯

in the Lancaster-York-Reading area for a hybrid office based remote/on-site support position. In this role, you will be responsible for providing technical support and service to our dental practice clients. Your expertise will be vital in ensuring that their network systems function smoothly and efficiently. Knowledge, Skills, and Abilities: * Ability to work independently as … well as part of a team * Must be able to communicate well and provide exceptional customer service * Experience required with Windows desktop and Server operating systems * Understanding of and ability to install, configure and test workstation hardware including video cards, NICs, sound cards, hard drives, and PDAs * Understanding of TCP/IP and troubleshooting Internet connectivity * Configuration of … standard IMAP, POP, SMTP & Exchange clients including Outlook * Installation, configuration, troubleshooting and customization of MS Office Suite applications per customer's preferences * Configure file, print and remote access services * Network configuration, including add/remove users and groups, check event logs, configure and restore from backup * Experience with routers and firewalls * Experience with Terminal Services preferred * Understanding of DNS More ❯

Overview Solutions Architect - Customer Domain - Luton, UK (Hybrid Working Available). Full-time, Permanent. Competitive with Excellent Benefits. easyJet holidays is the UK's fastest growing tour operator, with a mission to provide brilliant holidays at unbeatable prices in more than 100 destinations across Europe. We do this by combining easyJet's vast flight programme with more than … handpicked hotels and best-in-class technology to provide the perfect package holiday. Become the fastest growing, lowest cost, highest margin travel business in the UK Achieved milestone customer numbers and taken almost 2 million customers away in our latest full year of trading, delivering significant profits to the easyJet group Launched an award-winning sustainability strategy with a … with multiple squads responsible for product development and liaising with key business stakeholders to ensure designs meet their needs. Responsibilities We are seeking a Solutions Architect focused on the customer domain to support our key strategic customer-driven initiatives. This role involves shaping the strategic direction for easyJet Holidays' customer technology architecture and documenting our customer More ❯

Microsoft technologies and looking to expand their internal D365 capability. This is a fantastic opportunity to join a collaborative team where your insights will directly shape CRM strategy and customer engagement across the business. The Role As a D365 CE Business Analyst, youll act as the key liaison between business stakeholders and the technical delivery team. Youll gather and … translate requirements, support solution design, and help drive user adoption across the Sales, Customer Service, and Marketing modules. Key Responsibilities Lead workshops and stakeholder interviews to gather and document business requirements. Translate business needs into functional specifications and user stories. Collaborate with internal teams and external partners to deliver enhancements and new features. Support testing, training, and change … continuous improvement within the D365 CE platform. Ideal Candidate Proven experience as a Business Analyst within a Dynamics 365 CE/CRM environment. Strong understanding of core modules: Sales, Customer Service, and/or Marketing. Excellent communication and stakeholder engagement skills. Experience with Power Platform (Power Automate, Power Apps) is highly desirable. Agile delivery experience is a plus. More ❯

We are currently looking for a Customer Service agent to join a Tech company based in the West End. This position has hybrid working and is paying £14 hour. The role is mainly based on the phone and is temping for up to 3 months. The role answer customer questions by phone, email, webchat, social media or More ❯

Job Description I am actively seeking an enthusiastic Systems Support Analyst, with hands on expertise in Dynamics 365 CE/CRM, for a fantastic new role with a reputable service sector organisation. My client is seeking a candidate who can be the main POC for day to day CE/CRM system issues, whilst providing support on a range … hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices. Role & Responsibilities Main POC for system support issues on D365 CE - particularly sales & customer service modules Involvement in system analysis, requirement gathering, process mapping and functional system design for new esystem enhancements System customisation/configuration (utilising Power Platform/Power Automate … management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales and/or customer service module End to end project life cycle skills, with strengths in process/requirement analysis, conducting workshops, documentation Power Platform/low code system customisation skills (inc. More ❯

Job Description I am actively seeking an enthusiastic Systems Support Analyst, with hands on expertise in Dynamics 365 CE/CRM, for a fantastic new role with a reputable service sector organisation. My client is seeking a candidate who can be the main POC for day to day CE/CRM system issues, whilst providing support on a range … hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices. Role & Responsibilities Main POC for system support issues on D365 CE - particularly sales & customer service modules Involvement in system analysis, requirement gathering, process mapping and functional system design for new esystem enhancements System customisation/configuration (utilising Power Platform/Power Automate … management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales and/or customer service module End to end project life cycle skills, with strengths in process/requirement analysis, conducting workshops, documentation Power Platform/low code system customisation skills (inc. More ❯

for someone with a commercial mindset who enjoys connecting with clients, closing deals, and providing exceptional service. You’ll be part of a business where your contribution directly impacts customer satisfaction and growth. What the role involves As the Inbound Sales and Customer Relationship Executive, you’ll manage inbound enquiries, qualify leads, convert them into new sales, and … nurture existing customer relationships to retain and grow business value. You’ll work closely with internal teams, ensuring a seamless experience for customers from initial contact to ongoing service. Key responsibilities Inbound Sales: Manage incoming sales enquiries via phone, email, and online channels Assess the suitability of enquiries and explore customer needs Recommend the right services, explain benefits … and advise on pricing Negotiate and close deals, ensuring smooth handover to the onboarding team Maintain accurate customer records in CRM and billing systems Provide feedback on customer trends, needs, and challenges to management Customer Relationship Management: Proactively contact existing customers to support renewals and upsell opportunities Handle customer queries and complaints efficiently, maintaining strong relationships More ❯

to gain more experience in finance? I am supporting a fantastic business in their search for a permanent Credit Controller. This is an ideal role for someone with good customer service skills looking to gain more exposure in a busy finance function. Client Details The company is a well-established organisation based in central Leicester. They are a … and discrepancies professionally. Build and maintain positive relationships with internal and external stakeholders. General administration duties. Profile A successful Credit Controller should have: Prior experience working in a finance, customer service or administration role. A strong understanding of accounting principles and financial processes. Looking for a career working in finance. Excellent interpersonal skills both written and verbal. Proficiency More ❯

Remote UK based role Salary up to £55k dependent on experience. Purpose of the Role Working in a dynamic environment to deliver an efficient and reliable IT service across our organisation, this exciting remote based Service Delivery Manager will be part of a service management team aligning technology solutions with business goals in the insurance domain. This … role involves managing service performance of 3rd party business partners providing support, vendor relationships, incident resolution, and continuous improvement initiatives, with a strong focus on regulatory compliance and customer satisfaction. What you will do This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus … on all of the following and more: Service Management & Delivery • Oversee end-to-end delivery of IT services, ensuring SLAs and KPIs are met. • Manage ITIL-based service processes (Incident, Problem, Change, Release). • Ensure high availability and performance of critical insurance applications. • Stakeholder Engagement • Act as the primary liaison between IT and business units (e.g., Claims, Underwriting More ❯

deliver sales proposals documents to clients Maintain sales activity records and prepare sales reports via CRM Respond to sales inquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Diligently follow up on all sales activity Identify and participate in sales events, show and exhibitions Monitor competitors, market conditions and trends … presentations (in-person and online) Clear articulation of complex IT solutions Performs well under pressure & goal oriented Education and Experience Proven track record to achieve sales targets Knowledge of customer service principles and practices of sales Knowledge of basic business principles Minimum 3 years experience in sales and/or account management Strong and proven experience in client More ❯

deliver sales proposals documents to clients Maintain sales activity records and prepare sales reports via CRM Respond to sales inquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Diligently follow up on all sales activity Identify and participate in sales events, show and exhibitions Monitor competitors, market conditions and trends … presentations (in-person and online) Clear articulation of complex IT solutions Performs well under pressure & goal oriented Education and Experience Proven track record to achieve sales targets Knowledge of customer service principles and practices of sales Knowledge of basic business principles Minimum 3 years experience in sales and/or account management Strong and proven experience in client More ❯

deliver sales proposals documents to clients Maintain sales activity records and prepare sales reports via CRM Respond to sales inquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Diligently follow up on all sales activity Identify and participate in sales events, show and exhibitions Monitor competitors, market conditions and trends … presentations (in-person and online) Clear articulation of complex IT solutions Performs well under pressure & goal oriented Education and Experience Proven track record to achieve sales targets Knowledge of customer service principles and practices of sales Knowledge of basic business principles Minimum 3 years’ experience in sales and/or account management Strong and proven experience in client More ❯

in expanding Parcelly's Location network across the UK and supporting our domestic operations. You will work closely with our Network Team and contribute across several departments, including operations, customer service, and partner support. This is an exciting opportunity for an early-career professional to gain valuable hands-on experience in a dynamic, fast-growing logistics technology environment. … strengthen relationships with existing Parcelly partners Manage all partner interactions using Parcelly's proprietary technology and CRM tools Assist with operational tasks and cross-functional projects across departments Handle customer service queries from business partners and end-users Contribute to internal and partner meetings with notes, research, and ideas Participate in testing and feedback for ongoing product improvements More ❯

Sales Administrator. £26,000 - £28,000 Sales Administrator, Sales Support Administrator, Sales Coordinator, Customer Service professional, accustomed to working in a professional office environment. The role focusses on support of the sales team and will suit someone with strong organisational skills. Excellent business with high employee engagement, role created due to an internal promotion they like to develop … Chesterfield. They offer flexible working/working from home. Salary roughly £26,000 - £28,000 + wider company benefits. This Sales Administrator job will suit: Sales Admin, Sales Support, Customer Service, Internal Sales or similar. Experience of dealing with customers in a professional manner, dealing with enquiries, processing orders and helping to produce quotations. Excellent communication skills with More ❯

Sales Coordinator. £26,000 - £28,000 Sales Coordinator, Sales Support Administrator, Sales Administrator, Customer Service professional, accustomed to working in a professional office environment. The role focusses on support of the sales team and will suit someone with strong organisational skills. Excellent business with high employee engagement, role created due to an internal promotion they like to develop … Chesterfield. They offer flexible working/working from home. Salary roughly £26,000 - £28,000 + wider company benefits. This Sales Coordinator job will suit: Sales Admin, Sales Support, Customer Service, Internal Sales or similar. Experience of dealing with customers in a professional manner, dealing with enquiries, processing orders and helping to produce quotations. Excellent communication skills with More ❯

Role: Service Desk Analyst Location: Birmingham Rate: 120 - 140 p/d Duration: 3 Months initial contract Hays Technology is looking for a service desk analyst to join an exciting client's team. You will be responsible for delivering high-quality technical support to staff across a diverse range of services and locations. This role will handle incoming … support requests, resolve incidents, and contribute to continuous service improvement initiatives, including the development of a centralised knowledge base. What you will be doing: Act as the first point of contact for IT-related queries via phone, email, and ticketing system. Accurately log, categorise, and prioritise incidents and service requests. Troubleshoot and resolve issues related to hardware, software … IT Operations in developing and maintaining a user-friendly IT knowledge base. Identify recurring issues and contribute to root cause analysis and problem management. Recommend and implement improvements to service desk processes and documentation. Review customer feedback and ticket data to identify trends and improvement opportunities. Maintain accurate asset and configuration records. Collaborate with other IT teams and More ❯