151 to 175 of 948 Remote Customer Service Jobs

best. Sales Development Specialist £25-30k DOE (£32-35k year 1 realistic OTE) | Uncapped Commission | Mon-Fri 8:30-5 | Full Time | Hybrid working | 25 days holiday | Customer Service | Excellent Company Culture & Benefits | Friendly, Supportive Team | The Sales Development Specialist supports European sales efforts. Our client’s marketing activities generate leads — businesses looking to keep their … care to present how solutions solve real-world safety problems. There will also be some outbound lead generation also. The outcome of this process is a stream of qualified customer opportunities that transition to account owners for further relationship-building, product evaluation and sales. Duties (include but are not limited to) Present our client’s solutions, answer questions and … assess customer needs Demonstrate technology and solutions to client teams via online meetings Identify, capture and communicate the customer opportunities for the next stage of the sales process Pass qualified leads to sales Cultivate and follow up with inbound leads and contacts we met at trade shows and events Ensure CRM is up-to-date with relevant customer More ❯

assist in larger technical rollouts, such as device replacement programmes, and contribute to testing and quality assurance of new hardware. This is a highly collaborative role that requires excellent customer service skills, a problem-solving mindset, and the ability to build strong working relationships with users, the ICT Service Desk, and other IT colleagues. As an organisation … in advance. For informal enquiries, please contact Benji Stubbs at Interviews will be held on Microsoft Teams . Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About us The Desk Side Support Team is a small, friendly team of … communications with staff to arrange face to face meetings or remote sessions to investigate and resolve hardware and/or application issues. Maintain a strong relationship with the ICT Service Desk to share 2nd line expertise, and peers in other operational teams to develop a robust problem management team, working closely to investigate ongoing issues. Act as point of More ❯

We’re looking for a proactive and customer-focused 1st Line Support Engineer to join our dynamic Service Desk team, supporting the delivery of our newly launched On Demand Service Desk offering.This innovative service is designed to provide comprehensive IT support, combining reactive incident resolution with proactive change management. You'll play a key role in … Monday to Wednesday and the flexibility of working from home on Thursdays and Fridays. Day to day, you will: Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issue resolution. Diagnose, troubleshoot, and resolve end-user issues in accordance with agreed Service Level Agreements (SLAs). Assist with hardware … deployments, including desktops and laptops, ensuring smooth rollout and configuration. Onboard new customer assets into the On Demand Service Desk, maintaining accurate records and system updates. Coordinate with suppliers and third parties for hardware replacements and customer application escalations, ensuring timely resolutions. Maintain comprehensive and real-time documentation for all service tickets, from initial logging to More ❯

we meet. Point of Rental is searching for an individual who exhibits these values and will be an ambassador of them in the field. About the role ... The Customer Support Specialist provides application/business support to our customers. When the "CSS" becomes an expert in the intricacies of our software and the hire/rental industry, there … will be a potential progression opportunity to evolve into a 1st Line Customer Support Technician. You will have had prior business/application support experience supporting external customers and preferably exposure to some of the technologies involved with the software (listed in key skills) with an emphasis on SQL server/database admin, server and client O/S … basic network troubleshooting and IIS. Performance Providing telephone and email support to external customers and colleagues providing an excellent level of service Logging, prioritising and acting on calls via the Point of Rental Software CRM system (Salesforce) Ensuring that the Point of Rental Software CRM (Salesforce) system is updated in a timely manner so that the status of logged More ❯

Graduate Customer Support Engineer - Biomolecular Solutions page is loaded Graduate Customer Support Engineer - Biomolecular Solutions Apply locations United Kingdom - East England - Cambridge time type Full time posted on Posted 30+ Days Ago job requisition id Job Description Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life. Our commitment … can't wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support … dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our Biomolecular Services (Automation, Genomics and Cell Analysis). Your main responsibilities will be: Respond to customer needs by providing repair, installation, upgrade and preventive maintenance More ❯

Desk-Based Account Manager Industry: IT Managed Services Location: Manchester (Hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. * Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. * Identify upselling and cross-selling opportunities across a … and effective resolutions. * Support contract renewals, negotiate pricing where required, and ensure client retention. * Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting. * Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

will join an established ICT team renowned for nurturing talent and launching careers. You'll engage with customers from multiple organisations and professions, tackle intriguing projects, and hone your customer service and IT skills all in a one team environment. Role Are you passionate about technology and eager to make your mark in the ICT world? Join us … as a Service Desk Apprentice at Public Sector Partnership Services (PSPS) and embark on an exciting journey working with 3 local councils. You will assist the councils in their day-to-day work, enabling them to better support and serve our communities. Key Responsibilities: Be the friendly first point of contact on our ICT service desk, handling queries … via phone, remote support, email and web chat Provide remote support for a variety of issues, from black screening laptops to email glitches Assist with service desk incidents and requests, ensuring smooth operations Image and set up work laptops, phones, and tablets Manage user accounts within our ICT environment Keep all tickets updated and ensure timely resolutions Accurately maintain More ❯

functional team to be the technical bridge between our Sales team and their prospects. The SC will take ownership of the prime technical relationship with our prospects to drive customer happiness by proactively managing and delivering technical information to our customers both onsite and virtual. Requirements 5+ years Presales experience Understanding and awareness of how AI is impacting the … customer service business as well as AI Technologies so as LLM and ChatGPT Knowledgeable of web/scripting technologies, HTML, CSS, JavaScript, JSON and SaaS applications Experience mapping RFI/RFP requirements to software solutions. Excellent interpersonal, communication, persuasion, presentation and writing skills. Experience scoping, managing and executing customer pilots and Proof of Concepts. Knowledge of SaaS … Business applications. Knowledge of one or more of the following Customer Service Software AI, Automation and Bots ITSM Data warehousing Business intelligence Workforce Management QA Integration & middleware Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution. Outstanding solution scoping abilities, using our existing solution and influencing new product development. Bachelor's More ❯

new skills whether on client sites or in one of our regional offices. Position Overview Align seeks a highly experienced and motivated Desktop Support Engineer that possesses strong client-service skills and solid desktop troubleshooting experience. This position will report to the Align Managed Services team, which provides monitoring and support services for critical and noncritical IT assets. Prior … Hedge Fund or Alternative Investment industry experience is preferred. Qualified candidates will have prior experience providing deskside, technical support for executives and VIPs in a Corporate Environment. Excellent customer service, follow-up, and communication skills are a must. This role is hybrid requiring in-office presence twice per week You will be required to participate in a rotational … technical issues at one of our key managed services client locations Provide technical support for desktop-related and end user technical issues for key managed services client Provide outstanding customer service, IT support, follow through and resolution with a focus on Executive and VIP end users Work closely with clients possessing varying levels of IT knowledge and provide More ❯

Service Delivery Manager MSET page is loaded Service Delivery Manager MSET Apply remote type Hybrid locations Templecombe time type Full time posted on Posted Yesterday time left to apply End Date: August 14, 2025 (12 days left to apply) job requisition id R Location: Templecombe, United KingdomThales people provide armed forces customers with operational advantage at every decisive … home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Service Delivery Manager MSET Location: Templecombe, hybrid working with 3 days in the office Looking to be part of a dynamic team impacting millions daily for a safer, better world … Sonar systems and maximising our customers days at sea Manage multiple contracts and working together with various internal functions (such as Commercial and Finance) to not only delight the customer but also achieve the aims of the organisation Work with a team where your career development and progression will be supported Our Opportunity Many roles at Thales are subject More ❯

members, donors, and prospects. You’ll lead on the management of supporter operations budgets, financial forecasting for 2026, and compliance, while also overseeing a small team and third-party service providers. This is a hands-on, data-driven role ideal for someone with strong CRM, financial, and customer service experience. Key Responsibilities Lead continuous improvement across supporter … operations and customer service delivery Manage budgets, reforecasting, and financial reconciliation in collaboration with the finance team Oversee escalated member complaints and ensure compliance with policies and procedures Line manage the Supporter Experience Coordinator and support a team of two Maintain and improve CRM data quality (Salesforce transition in progress) Manage third-party suppliers for fulfilment, contact centre More ❯

and apply new knowledge related to digital technology. Digital Literacy - ability to find, evaluate and clearly communicate information through multiple mediums. EXPERIENCE At least 2-3 years - in either customer service, tech support, legal, government, financial or hospitality roles. Operating Systems - Windows and Mac. Microsoft 365 - Office (Excel, Word & PPT), Visio and Sharepoint. CUSTOMER SERVICE SKILLS More ❯

of solid procuring materials experience. EXPERIENCE IN construction IS A PLUS. Candidates must have the ability to research/source and select vendors that ensure quality, price, delivery and service at a price that maximizes company profit margins while maintaining the highest code of ethics and conduct. Work hours are 8-5 pm (or agreed upon time w/… Work closely w/WPM to ensure best possible source of supply is chosen, i.e. not only on price, but also on lead time/availability and proven vendor customer service record. Make final vendor recommendations to wpm all while ensuring he/she has reviewed the buyout from a technical perspective. Procure materials that are agreed upon … well organized, detail-oriented and highly motivated. Must be able to work independently with minimum supervision. Must be proficient in Microsoft Office Suite; especially in Excel. Must have impeccable customer service skills. In our area of business; we treat everyone as a customer Must be able to evaluate and use relevant information along with individual judgment to More ❯

human behaviour, ensuring every experience feels human and memorable, keeping people coming back for more. What you'll do Complaint handling and management, acting as an escalation point for customer complaints Taking ownership of complex investigations Cancellation management and reporting Maintaining a database of feedback and complaint logs Interrogating data to develop and support service quality initiatives. Supporting … continuous improvement through the identification of issues and implementing proactive measures to resolve recurring problems. Reviewing existing departmental processes and procedures to ensure excellent customer service is delivered. Developing quality plans and retention strategies to ensure the customer churn rate is in line with company targets and processes are optimised to drive such results Identifying new opportunities … or relevant research to support departmental improvement and growth What you'll bring A graduate, ideally with a background in Law Superb verbal and written communication skills with a customer service focus A people person with the ability to build relationships and resolve conflict with ease Detail-oriented and comfortable with both technical and non-technical terminology Proactive More ❯

Work closely w/WPM to ensure best possible source of supply is chosen, i.e. not only on price, but also on lead time/availability and proven vendor customer service record. Make vendor recommendations to wpm all while ensuring he/she has reviewed the buyout from a technical perspective. Procure materials that are agreed upon with … well organized, detail-oriented and highly motivated. Must be able to work independently with minimum supervision. Must be proficient in Microsoft Office Suite, especially in Excel. Must have impeccable customer service skills. In our area of business, we treat everyone as a customer Must be able to evaluate and use relevant information along with individual judgment to More ❯

A fast-growing MarTech company, currently scaling across North America and partnering with major global drinks brands, is looking for a Customer Support Representative to join their ambitious, mission-driven team. This company’s innovative platform empowers beverage industry sales teams to quickly produce compliant, customised marketing materials - drastically cutting waste and streamlining sales support. Their purpose? To disrupt … a decades-old industry and reduce landfill marketing waste through smarter, tech-enabled solutions. Responsibilities: The Customer Service Representative will be the first point of contact for customers, delivering timely, empathetic, and helpful service. Handling calls and support tickets from global users Supporting users with software and order-related queries Leading remote training sessions Escalating technical issues and … bugs Collaborating with internal teams on platform improvements Contributing to customer engagement and training strategies Assisting with user testing and occasional admin support Requirements: Previous experience in customer support Strong communication skills across phone, email and chat Confident using technology and navigating systems Empathy, patience, and strong problem-solving ability Ability to multitask and manage priorities effectively Team More ❯

variety of queries related to their accounts. Your responsibilities will include: Daily Case Management: Handle a set number of cases allocated to you each day, ensuring timely resolution of customer inquiries. Customer Support: Provide exceptional service by addressing customer queries with attention to detail and professionalism. System-Based Tasks: Engage predominantly in system-based tasks with … a focus on maintaining accurate records and data management. Outbound Calls: Conduct outbound calls as necessary to resolve customer issues and provide updates. Target Achievement: Work diligently to meet set targets while maintaining the highest standards of service. What We're Looking For: To thrive in this role, you should possess: Strong IT Skills: Proficient in using various computer … systems and software applications. Attention to Detail: A meticulous approach to work, ensuring all tasks are completed accurately. Target-Driven Mindset: A commitment to achieving goals and improving service efficiency. Excellent Communication Skills: Ability to convey information clearly and effectively, both verbally and in writing. Why Join Us? Professional Growth: Gain valuable experience in a reputable financial institution and More ❯

with a track record of driving new business and managing accounts The Role: The overall purpose of the role is new business development, building strong relationships, ensuring quality and service are maintained Managing the sales process from lead generation to closing deals Presenting at the highest level maintaining working relationships with existing clients to ensure exceptional service and … identifying potential new sales opportunities Collaborating with internal teams on behalf of clients/customers to ensure the highest level of customer service Maintaining strong working relationships with existing clients to ensure service levels are achieved and identifying new opportunities for sales Working with the production team to ensure jobs are carried out correctly to brief Requirements … The role requires someone with drive and enthusiasm, drawing on solid print industry experience with excellent print technical skills and strong customer service Proven sales/business development experience in a similar role within the printing industry Track record of winning new business and achieving targets Experienced in the printing trade (essential) Articulate and numerate More ❯

our customers as individuals - no matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience … and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe's biggest credit management service and have begun More ❯

rate: £12.82 The Role; Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth . You'll be talking over More ❯

rate: £12.82 The Role; Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth . You'll be talking over More ❯

rate: £12.82 The Role; Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth . You'll be talking over More ❯

rate: £12.82 The Role; Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth . You'll be talking over More ❯

and completing configuration for our existing customers when requested. The role includes managing customers for up to six months onboarding them into Fourth, payroll and pension processing, delivering excellent customer service and daily problem solving. You will be a highly confident and motivated individual with prior experience in Fourth Solutions. This individual will work with our Sales, Project … Management, Professional Services, Solution Consultants and Customer Success teams in every stage of the customer life cycle to provide new and existing customers with a quality implementation. You will work closely with Fourth's prospects and customers understanding their business, payroll and pension implementation to meet their requirements to enable the delivery of their payroll and pension that … works well for each customer creating value and maximising growth opportunities. You will develop a deep understanding of the implementation service and the ability to transform our customers' requirements as well as consulting on best practice within payroll and pension.You will build great relationships and act as an ambassador for the company and our products. The role Payroll More ❯

will involve supporting the team in a range of administrative skills, being the first line of communication and coordinating key events and programmes while delivering a high level of customer service to our partners and participants. Apply By: 17 August 2025 Location: Birmingham, Blackburn Salary: £27,711 per annum, plus benefits. ( pending a pay award of at least … role in supporting the team in a range of administrative skills, being the first line of communication and coordinating key events and programmes while delivering a high level of customer service to our partners and participants. The successful candidate will be a great communicator and problem-solver who enjoys the regular contact and dialogue with our participants and … working times. Flexible working opportunities, including significant scope for hybrid working. At least 27 days' holiday a year (plus 8 bank holidays) rising to 33 days after five years' service (with an annual discretionary office shutdown between Christmas and New Year). Entry to the highly valued Local Government Pension Scheme Excellent opportunities to develop your skills and experience More ❯