51 to 75 of 295 Remote/Hybrid Customer Service Jobs

troubleshoot technical issues, offering solutions over the phone or via email Escalate more complex issues to 2nd line support when needed Deliver exceptional customer service, meeting SLAs for resolution and response times Monitor shared mailboxes to ensure all customer queries are addressed Conduct outbound calls to gather … feedback and ensure customer satisfaction Required Skills & Experience: Fluency in both French and English (written and spoken) Strong problem-solving skills and attention to detail A passion for delivering excellent customer service Flexibility to work shifts across weekdays and weekends as part of a rota Clear, professional ...

Line Service Desk Support – Manchester/Hybrid working Our client, a Global Professional Services firm with an International workforce of over 5,500, is looking to add to their IT Service Desk Support Team based in Manchester. Offering phone, email and chat technology support to staff … genuine interest in technology, confident in working in a windows environment. It is essential is that you have exceptional communication skills and proven customer service skills. They are looking to an individual that is proud to show and act on initiative and experienced in working within a Team ...

within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global Service Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. … class service. Participate in in-house technical training and receive real-time support from peers and subject matter experts. What We're Looking For: Customer Care Skills: A strong commitment to client care with excellent communication and written skills. Technical Proficiency: Familiarity with hardware support for Windows 10/ ...

looking to recruit an IT apprentice to join their fast-paced dynamic team. Founded in 2011, we pride ourselves on delivering excellent customer service and rapid response times to our customers IT problems. About the role: The First Line Support Apprentice will provide initial technical assistance to colleagues … Microsoft Azure Cloud Support Specialist - Level 3 ICT Apprenticeship and you will be providing predominantly remote 1st line support to our varied customer base across Yorkshire. This entry level role is ideal for individuals looking to start a career in IT, offering hands on experience alongside a recognised apprenticeship ...

reporting to the Head of Product & Platform, you’ll play a key role in delivering the development of Wealthify’s core platform. Collaborating with Customer Service, Cash and Investment Operations, Investment Management and Software Engineering professionals, you’ll take ownership of delivering some of the most critical projects … Wealthify – new integrations, new microservices, automations and improvements to the investments service we offer customers. This role is an opportunity to grow a highly efficient high scale platform, innovating investment management for hundreds of thousands of Customers. Your responsibilities include: Identifying opportunities to improve the service-led architecture ...

configure Hyper-V Assisting on project work (e.g. SharePoint migrations, email migrations, Cyber Essentials+ for clients) Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage) to manage tickets and SLAs Assist with workstation setups and fault diagnosis (hardware/software) Deliver excellent customer service … Backup Exclaimer, CloudAlly, Heimdal Security, Keeper, Password Boss, Augmentt What You'll Need: Previous IT experience working at an IT MSP Strong communication and customer service skills Confidence on the phone and in client-facing situations Ability to manage time, multitask, and work to SLAs A team player ...

resolving incidents and ensuring that everyone in the bank has the necessary tools to perform their jobs effectively. We prioritize clear communication, exceptional customer service, and outstanding results. Our team members are distributed across the country, working in a hybrid model to support our branch network, main offices … replace faulty equipment Represent the team in meetings, drive forward ways to improve the office working environment Participate in project work Apply exceptional customer service skill ensuring regular communication with internal colleagues and go the extra mile with every call, email or request handled Work with other teams ...

business outcomes through delivering a comprehensive range of technology-focussed support/professional/managed services. We actively seek to drive consumption, adoption, and customer satisfaction with the objective of tangibly contributing to customer success and growth. The Procurement Advisory Consultant will join our growing diverse team … defining and implementing a professional, structured, and repeatable process resulting in optimal commercial routes for renewals and new purchases, based on existing and planned Customer strategies. These activities will be delivered to a portfolio of mid-size UK-based business through to global enterprises through a managed service ...

Consultant Exciting opportunity for a Technical Consultant to join a highly successful, dynamic technology solutions provider. Combine your hands-on technical expertise with outstanding customer service, working closely with Sales, Marketing, and Account Management teams. Enjoy hybrid working, a collaborative environment, and a competitive package including an annual … world’s leading brands across finance, media, retail, engineering, and technology. The company is recognised for technical excellence and innovation, with a collaborative, service-driven culture and strong ethical, charitable, and community-focused values. Role Overview We are seeking a Technical Consultant who combines hands-on technical expertise with ...

Exciting NEW Role Available! First Line Customer Support Based in Wolverhampton £12.60 per hour Full Time Rota Basis - Working hours between 5:00am and 11:00pm Temporary to permanent Our client is currently recruiting for a First Line Customer Support Advisor to join their growing company based … Wolverhampton. This is a fantastic opportunity to join an incredibly successful business that offers progression opportunities AND flexibility with hybrid working. If you have customer service experience, this role could be for you! Role Summary Acting as the first point of contact to both internal and external customers. ...

technology platforms within the London Market Insurance sector, gaining valuable experience to build a successful IT career. This role combines technical problem-solving with customer service, supporting an insurance claims platform and delivering exceptional user experiences. Key Responsibilities Provide first-line application support via phone, email, and ITSM … SLAs. Troubleshoot a wide range of issues, from password resets and system guidance to more complex queries, including API-related problems. Triage and prioritise service requests and incidents, balancing routine tasks with advanced application queries. Support onboarding activities, including account setup and access permissions. Deliver excellent customer service ...

account team, developing and growing strategic Bytes accounts. You’ll be jointly responsible for identifying opportunities through to close, while delivering exceptional customer service and satisfaction. What You’ll Be Doing Driving Sales Execution: Manage the full sales cycle from prospecting and lead generation through to negotiation … closely with the Client Director. Developing Strategic Accounts: Build and maintain detailed account plans, track client projects, and map vendor relationships to align with customer strategy and future growth. Becoming a Solution Expert: Gain a deep understanding of Bytes’ product portfolio, including technical and commercial nuances, and match these ...

Data Processor & Customer Service Administrator Location: Loughborough Salary: £26,000 per annum Role Type: Full-Time (Flexible working options available) Your new company We are seeking a detail-oriented and proactive Data Processor/Customer Service Administrator to join our client's busy team. This ...

Service Desk Analyst, you will play a crucial role in supporting our business customers as a member of the Service Desk team. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role … include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer will also be essential in this role. Key Responsibilities ...

growing UK Commercial team. This is a super exciting opportunity to be part of a fast-scaling business that blends innovative software with exceptional customer service to transform how companies plan and manage meetings and events. Partnering with many of the world's best-known brands, they support … proactively reach out to new prospects to build a healthy sales pipeline Engage decision-makers through phone calls, email outreach and social channels Understand customer needs and effectively communicate how the company's solutions can help Work closely with the BDMs to schedule high-quality meetings and hand over ...

Lead Planning Analyst | Customer Service/Operations 📍 Newcastle , Leeds or Edinburgh (Hybrid: 2–3 days in the office, remainder home-based ) 💷 £45,000 – £60,000 + extensive benefits (including private healthcare ) Join one of Europe’s leading organisations , serving millions of customers across multiple countries . This … impact in a fast-paced, inclusive environment. We’re looking for a Lead Planning Analyst to play a key role within a large-scale Customer Service/Contact Centre operation , helping to shape smarter, data-led decisions across the organisation. 🔍 The role You’ll transform complex operational data ...

Canada, Singapore, and New Zealand. This is your opportunity to be a part of a global success story. We are actively seeking an experienced Service Desk Analyst - Application Support in England to work remotely from home, who can join our global Service Desk team to provide top-tier … service to our clients. This role reports into the Service Desk Manager and would work very closely with our Customers, Service Desk, Product Development and Professional Services teams across the Globe. Why us? As part of the Thomax team you will enjoy the following benefits: Rapid career ...

Customer Success Executive - Hybrid Working - Full-Time FTC Our client seeks to enhance their Customer Success team by adding a Customer Success Executive on an initial 18 month contract. The ideal candidate will possess strong enthusiasm. with the primary objective of optimising overall customer onboarding experience … This is a hybrid working Full-Time contract opportunity, further opportunities for a contract extension may be extended to the right candidate. Job Title: Customer Success Exec Role Type: Full-Time Contract - 18 months Location: Stockport - Hybrid working Salary: 32,000 Role Overview: Collaborating with the Marketing, Sales, Customer ...

Lucrative BDM role with market leading global facilities services provider Business Development Manager - service contracts Area: Scotland - Northern Scotland The Role of Business Development Manager This is a field/home based business development field sales role. You will target B2B businesses and sell in-demand facilities services. … business development role where you will be tasked with self-generating your own appointments and building a pipeline. You will be selling an "essential service" where the demand is high, therefore the ability to identify and target target market customers is imperative. Order values are high so there ...

your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UKs leading provider of electronic and paper document distribution services, we serve … days are the same! You will utilise your problem-solving skills, attention to detail and your ability to multitask. Experience in a professional customer service environment is essential, and whilst coding experience is desirable; it is not mandatory. The Essentials for You: 25 days holiday, rising ...

automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organisation, including Sales, Marketing, Engineering & Product, Customer Service & Success, and Finance, to solve real operational problems with practical, well-designed software. Our work spans internal applications, 3rd-party integrations, interactive … complex internal products and platforms, including internal web applications, APIs, data and event pipelines, and AI-powered workflows used daily by Sales, Marketing, Customer Service & Success, R&D, and Finance teams. Lead the end-to-end lifecycle of projects and features - from discovery and technical design through implementation ...

Role: Service Desk Analyst Location: Hertford, Hertfordshire Model: Hybrid-working Salary: Up to £32,000 Overview We are seeking an experienced Service Desk Analyst with strong 2nd line support capability to join a Managed Service Provider (MSP) environment. The role involves supporting multiple client organisations across Windows … resolution. You will work in a fast-paced, client-facing environment, delivering high-quality technical support, adhering to SLAs, and contributing to continual service improvement across a diverse customer base. Key Responsibilities Provide technical support to end users across Windows 10/11 and Microsoft-based systems ...

Role As the Lead Solution Architect, you will be responsible for defining, shaping, and owning the architecture for solutions built across Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service) , and Power Platform . You’ll also be instrumental in designing integrations with Microsoft ...

Service Desk Analyst Location: London (Hybrid Working 50%) A leading international professional services firm is seeking an IT Service Desk Analyst to join its London-based IT team. This is an excellent opportunity for someone who enjoys being the first point of contact for technology support … fast-paced, high-quality service environment. You'll be supporting a diverse, global user base, working with a broad range of technologies while delivering an exceptional customer experience. The Role As an IT Service Desk Analyst, you will provide 1st and 2nd line support across a wide ...

number: JR248545 Location: Hybrid working - home and our office at Universal Square, Manchester Working pattern: Full Time, 37.5 hours per week/Due to service coverage requirements, the working pattern is Monday to Thursday and Sunday each week. Contract Type: Permanent Number of roles: 1 Grade : IT1B Salary … looking for a 1st Line Service Desk Analyst to join our team. Role Summary You will help us to create success for our learners, candidates, clients and colleagues by providing a high quality, innovative and efficient IT service that delivers technology to support Kaplan's business goals. ...