Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Office Angels
Are you capable of delivering first class customerservice? Do you want to be part of a team that acknowledges your hard work and wants you to succeed Have you answered yes to the above? This could be the next step that you have been waiting for so keep reading... JOB TITLE: Polish Speaking CustomerService … who have seen year after year growth, so much so they are expanding the team once again creating this exciting role. You will be joining an exhilarating team providing customerservice that is second to none! Offering an amazing benefits package, hybrid working, pension, free parking and 25 days holiday (plus bank holidays). APPLY TODAY! The day … and set up of new customers Support clients with VAT and Accounts queries alongside more general requests Liaising with technical department regarding system and technical queries Accurately recording all customer communications, interactions, comments, and complaints in the CRM system We'd love to speak to candidates who: Fluent in Polish and English (spoken and written). Enjoy speaking with More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Office Angels
Are you capable of delivering first class customerservice? Do you want to be part of a team that acknowledges your hard work and wants you to succeed Have you answered yes to the above? This could be the next step that you have been waiting for so keep reading... JOB TITLE: Punjabi Speaking CustomerService … who have seen year after year growth, so much so they are expanding the team once again creating this exciting role. You will be joining an exhilarating team providing customerservice that is second to none! Offering an amazing benefits package, hybrid working, pension, free parking and 25 days holiday (plus bank holidays). APPLY TODAY! The day … and set up of new customers Support clients with VAT and Accounts queries alongside more general requests Liaising with technical department regarding system and technical queries Accurately recording all customer communications, interactions, comments, and complaints in the CRM system We'd love to speak to candidates who: Fluent in Polish and English (spoken and written). Enjoy speaking with More ❯
Corporate account support will include working with the corporate event lead (Senior Partnerships Manager) in the co-ordination of the project both internally and to the client. This includes: customerservice response and management; co-ordination of the at-event corporate hospitality programme; liaising with suppliers; managing the project plan; inputting to budget trackers; and creation of call … suppliers, including fundraising platforms and merchandise suppliers. Management of project plans and trackers Input into project budget trackers, and co-ordination of payments with our finance department Management of customerservice inbox for corporate triathlons Overseeing corporate hospitality programme at corporate triathlons, which includes managing applications; co-ordinating fulfilment of advertising rights, logistics and branding; delivering event communications. … partners Our Ancillary Income Suppliers Partnerships Director Partnerships Team Marketing teams Operational teams New Business Team Skills and Experience Required Critical: Minimum 1 years professional experience focused on logistics, customerservice and/or project management, preferably within sport sector. Customerservice based experience Highly competent Microsoft Office ability particularly excel, outlook, powerpoint & word. Fluent in More ❯
Taunton, Somerset, Bathpool, United Kingdom Hybrid / WFH Options
HR GO Recruitment
Technical Support Analyst (Tier 1 & Tier 2) Department/Location: Service Desk/Taunton and Hybrid working ( depending on Level) Reports to: Helpdesk and Service Delivery Manager Hours of Work: 37.5 hours; Two shifts: 8:30am-5:00pm/10:00am-6:30pm Salary Range: £24,000 - £35,000 Depending on Level Summary of Position: As a Technical … Support Analyst, you will work closely with both Tier 1 and Tier 2 Technical Support Analysts to provide IT support for our managed service clients across the UK. This role emphasises a commitment to exceptional customer care and efficient problem-solving. Depending on your experience level, you will handle various responsibilities, including direct remote assistance and on-site … Point of Contact: Serve as the first point of contact for end users via phone, email, or chat. Ticket Management: Qualify, assign, and document issues raised by clients in service tickets and manage ticket resolution (Tier 2 focus on resolving 20+ tickets/day). Service Requests: Handle service requests related to all technologies, including Microsoft More ❯
Employment Type: Permanent
Salary: £28000 - £35000/annum 25 days hol plus 8 Bhol
Tunbridge Wells, Kent, South East, United Kingdom Hybrid / WFH Options
Gerrard White
Finance Business Partner Location: Hybrid - Tunbridge Wells About VisionTrack VisionTrack, part of the Markerstudy Group, is a leader in video telematics technology, empowering businesses to improve safety, efficiency, and customer experience. As we continue to scale, we are seeking a Finance Business Partner to provide financial insight and strategic guidance across commercial, operations, customerservice, and sales … enjoys acting as a strategic advisor. The Finance Business Partner will go beyond traditional finance responsibilities, delivering financial clarity, challenging assumptions, and influencing decisions that enhance profitability, efficiency, and customer outcomes. While overseeing core management accounting duties, you will partner closely with business teams to optimise costs, improve margins, and support sustainable growth. Key Responsibilities Core Financial Management & Control … Maintain monthly control schedules and post adjustments for accrued/deferred revenue. Analyse Cost of Sales and revenue recognition for accurate reporting. Prepare profitability and margin analysis by customer, product, and channel. Reconcile stock positions and manage provisions for obsolete inventory. Deliver accurate month-end reporting, flash results, and balance sheet reconciliations. Support year-end audit preparation and maintain More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
Motability Operations are currently recruiting for Application Experience Advisors' to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and live chat. Ultimately, you will … ensure where possible that you deliver an excellent end to end service to your customers; the Motability Scheme users. This is a varied role where you will have the chance to work together with other areas of your team and also the wider business. This is a Full-Time position covering 38 hours a week with brilliant starting salary … two role play exercises over the telephone and a face to face interview with one of the Managers. Qualifications To be successful in the role, you should possess a customer-focused attitude where you naturally put the customer experience at the centre of your thought processes. You look to meet their needs and solve their problems. Be a More ❯
Employment Type: Permanent, Part Time, Work From Home
Princes Risborough, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Trio Recruitment
Princes Risborough Salary £31k per annum Hybrid working Do you have CustomerService/Client liaison experience and enjoy working within a fast-paced commercial role? We're working with a market-leading global Company, who are continuing their growth within the UK. The Role: Working within a small, dedicated team and part of a wider group, you … ll be responsible for ensuring the consistent operation of the customer order process. This will involve: Processing customer orders from phone, email and online. Managing customer enquiries and liaison re logistics/delivery. Monitoring stock levels and demand & supply planning. Lots of data handling using Excel and Power BI - daily report creation Handling customer complaints Creating … reports for various internal functions General CRM system and day to day administration. Skills and Experience Required: You'll have gained extensive CustomerService and order processing experience, ideally within a fast-paced role and be able to build strong customer relationships. Good IT knowledge is essential, particularly with Excel and Power BI/CRM/ERP More ❯
roanoke, texas, united states Hybrid / WFH Options
Fidelity TalentSource
this job advert carefully Please make your application promptly. Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Service Desk Specialist to work in Fidelity’s Enterprise Infrastructure Group! The Service Desk Specialist role is to ensure hardware and software functionality for internal end users. As a … Service Desk Specialist, you will provide hardware and software support for 60K+ users on a wide variety of technology platforms and applications. Because this is an internal Service Desk, we place a high value on serving our customer facing associates and those who are in direct support of carrying out our business objectives. In addition to one … s technical acumen, we expect a high attention to detail, outstanding customerservice, and one’s ability to build a rapport to optimally elicit essential details from the user. Responsibilities: Record, track, and detail all interactions in the appropriate ticketing tool, as well as identify and raise critical incidents to the next level if needed. Diagnose and solve More ❯
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role … you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customerservice requests for the repair of business equipment. Performing fault diagnosis and implementing effective repairs through adjustments, cleaning More ❯
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role … you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customerservice requests for the repair of business equipment. Performing fault diagnosis and implementing effective repairs through adjustments, cleaning More ❯
Dunfermline, Fife, United Kingdom Hybrid / WFH Options
Apogee Corporation
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role … you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customerservice requests for the repair of business equipment. Performing fault diagnosis and implementing effective repairs through adjustments, cleaning More ❯
Livingston, West Lothian, United Kingdom Hybrid / WFH Options
Apogee Corporation
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role … you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customerservice requests for the repair of business equipment. Performing fault diagnosis and implementing effective repairs through adjustments, cleaning More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Apogee Corporation**
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role … you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customerservice requests for the repair of business equipment. Performing fault diagnosis and implementing effective repairs through adjustments, cleaning More ❯
Sherborne, Dorset, South West, United Kingdom Hybrid / WFH Options
Apogee Corporation**
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role … you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customerservice requests for the repair of business equipment. Performing fault diagnosis and implementing effective repairs through adjustments, cleaning More ❯
broughton, central scotland, united kingdom Hybrid / WFH Options
Apogee Corporation**
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role … you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customerservice requests for the repair of business equipment. Performing fault diagnosis and implementing effective repairs through adjustments, cleaning More ❯
edinburgh, central scotland, united kingdom Hybrid / WFH Options
Apogee Corporation**
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role … you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customerservice requests for the repair of business equipment. Performing fault diagnosis and implementing effective repairs through adjustments, cleaning More ❯
dunfermline, north east scotland, united kingdom Hybrid / WFH Options
Apogee Corporation**
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role … you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customerservice requests for the repair of business equipment. Performing fault diagnosis and implementing effective repairs through adjustments, cleaning More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
REDTECH RECRUIT
SaaS Customer Support Manager We are seeking an experienced Customer Support Manager to lead and inspire a high-performing support team within a growing software business. You’ll oversee the day-to-day running of the customer helpdesk, ensuring SLAs are met, service quality remains exceptional, and continuous improvements are implemented. This is a leadership role … where your expertise, empathy, and ability to drive performance will directly impact customer satisfaction and retention. Location: Milton Keynes – Hybrid (with travel across the UK, Ireland and occasionally overseas) Salary: £55,000+ depending on experience, plus bonus, pension and an excellent benefits package Requirements for SaaS Customer Support Manager 3+ years in a customer support position within … a SaaS (Software-as-a-Service) company Strong leadership skills with a track record of motivating and developing teams Proven ability to manage helpdesk systems and workflows (e.g. Salesforce, Jira) Excellent problem-solving, communication, and conflict resolution skills Data-driven approach to performance management Technical aptitude with the ability to learn new software products quickly Experience with ITIL or More ❯
Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Thames Water
As a Salesforce Functional Consultant, you will be responsible for analysing business processes, designing and optimising Salesforce solutions, and implementing Service Cloud and Field Service Lightning (FSL) to enhance customerservice and workforce management.Your role will be instrumental in delivering digital transformation projects, optimising customerservice, and ensuring the seamless integration of Salesforce applications. … What you’ll be doing as a Salesforce Functional Consultant Work closely with Product Owners and Business Process Owners to align business processes with Salesforce capabilities, focusing on Service Cloud, FSL, and Workforce Management. Configure and optimise Salesforce modules, ensuring alignment with best practices, industry standards, and regulatory requirements. Implement and enhance Salesforce Field Service (SFS), optimising scheduling … What you should bring to the role Essential Extensive experience in full Salesforce implementation lifecycles. Ability to gather business requirements and translate them into functional Salesforce configurations. Expertise in Service Cloud and Field Service Lightning (SFS). Experience with Salesforce declarative automation tools, including Process Builder and Validation Rules. Knowledge of workforce scheduling and optimisation principles. Familiarity with More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Accenture
Fluent German speaking IT CustomerService Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT CustomerService Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … in a fast-paced, tech-driven environment Bonus if you have: Experience working in relevant industries such as Entertainment, Sports, Media, or Gaming Video Experience working in partner or customer support operations role within a technology company What you’ll be doing: Assist partners and partner managers with troubleshooting, and triage operational requests to the appropriate teams. Build a More ❯
Fluent German speaking IT CustomerService Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT CustomerService Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … in a fast-paced, tech-driven environment Bonus if you have: Experience working in relevant industries such as Entertainment, Sports, Media, or Gaming Video Experience working in partner or customer support operations role within a technology company What you’ll be doing: Assist partners and partner managers with troubleshooting, and triage operational requests to the appropriate teams. Build a More ❯
london, south east england, united kingdom Hybrid / WFH Options
Accenture
Fluent German speaking IT CustomerService Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT CustomerService Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … in a fast-paced, tech-driven environment Bonus if you have: Experience working in relevant industries such as Entertainment, Sports, Media, or Gaming Video Experience working in partner or customer support operations role within a technology company What you’ll be doing: Assist partners and partner managers with troubleshooting, and triage operational requests to the appropriate teams. Build a More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Accenture
Fluent German speaking IT CustomerService Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT CustomerService Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … in a fast-paced, tech-driven environment Bonus if you have: Experience working in relevant industries such as Entertainment, Sports, Media, or Gaming Video Experience working in partner or customer support operations role within a technology company What you’ll be doing: Assist partners and partner managers with troubleshooting, and triage operational requests to the appropriate teams. Build a More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Accenture
Fluent German speaking IT CustomerService Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT CustomerService Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … in a fast-paced, tech-driven environment Bonus if you have: Experience working in relevant industries such as Entertainment, Sports, Media, or Gaming Video Experience working in partner or customer support operations role within a technology company What you’ll be doing: Assist partners and partner managers with troubleshooting, and triage operational requests to the appropriate teams. Build a More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Moxie and Mettle Limited
Online member support agent with a fast paced, growing entrepreneurial fintech business, working with live chats and emails to provide excellent customer service. There’s bags of training and career development with the team and indeed the business, this is just the start of your journey! Our client values it’s employees highly and will genuinely support your progress. … month in Bristol and 4 x per year in London (costs will be covered by the employer for the travel to London). This is more than an ordinary customerservice role, you’ll be solving problems via live chat and emails for an app based business. Experience of working within credit/financial services would be very … useful but isn’t essential, as long as you’ve worked within email customer services we’d love to hear from you. You’ll need to get your head round specific financial information, so the ability to learn quickly and effectively is important. You’ll be able to work remotely for the most part, and just visit either Bristol More ❯