701 to 725 of 792 Remote/Hybrid Customer Service Jobs

home based with travel to ouroffice at least twice a month. Role and Responsibilities The role of Risk Manager is to provide a service to customers of Inspired as well as internal stakeholders, who purchase energy supply requirement via a Flexible Purchasing product. The primary objective of the role … assist customers in managing their energy purchasing, either by developing purchasing strategies with the customer, or by implementing purchasing strategies on behalf of the customer. The successful candidate will be required to: Hold regular meetings with customers to discuss performance and hedging strategy. Creating strategies and frameworks to deliver ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Leeds Valley Park in summer 2026, so youll be based there … Developer/Integration Manager to join the Tech team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

Role We are looking for an experienced Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions … delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks ...

Claranet Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading … Position Summary The Data Centre team is responsible for operational excellence across all Claranet UK Data Centres, including installation and support of Claranet and customer equipment, mechanical and electrical facilities management and security. This extremely customer focussed team is split between London and Bristol, providing critical on-site ...

provide 3rd line technical support for troubleshooting and performance analysis of developed and purchased applications, including the TIE. To define, monitor and report on Service Level Agreement (SLA) performance and work with vendors to ensure contractual SLAs are adhered to. To advise and assist the Programme Management Office resources … assist with the identification of efficiency improvements within the IT Dept’s services. To work with senior managers across the Trust to develop service improvements on an on-going basis. To identify technical and process needs, provide recommendations for appropriate solutions and contribution to ICT strategic planning. To contribute ...

Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI‐powered Resolution Platform, AI Success Strategists shape and deliver long‐term AI success for our customers. This … long‐term AI vision, aligning internal and external teams, and driving execution from initial adoption through sustained expansion. Your success is measured by high customer satisfaction, increased automated resolution usage, and improved retention—while orchestrating the right mix of product, services, and partner resources. You will lead structured discovery ...

week). At Jet2.com and Jet2holidays were working together to deliver an amazing journey, literally! We work together to really drive forward a Customer First ethos, creating unforgettable package holidays and flights. We couldnt do it without our wonderful people. What youll be doing: Ownership ofIncidents and Service … important stakeholders is of vital importance for this role. Have previous experience of using Servicenow is an advantage. Effectivetriage/workload/time managementandgreat customer serviceskillsare essential for this role. Be comfortable working on time critical issues. Be familiar with a range of end user technologies including AV/ ...

business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about … transformed and loaded into our database using an inhouse built application. VDI will be migrating to the Qlik Talend ETL software on the customer files to load data into our databases. Responsibilities : Liaise with teams to allow the smooth transition of data through Qlik Talend Put a structure ...

benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more! Location Leeds Valley Park/Hybrid Working (a mix of office and home working … Business Change Lead to join the Business Change Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers, by playing a vital role in transforming our organisation. Could this be you? What we do! Everyone has an idea ...

existing systems and determine appropriate modernisation approaches, including refactoring, re-platforming, or re-architecture.* Ensure modernisation work is delivered incrementally to minimise business and customer risk.**Technical Leadership*** Provide architectural oversight and technical direction across all development work.* Establish and maintain coding standards, architectural patterns, and best practices.* Review … recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology ...

Description At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. What You’ll Be Doing: Manage Technical Deal Cycles: Lead the technical validation phase … standard integration topologies, and ensuring compliance with enterprise security and data privacy standards. Execute Technical Discovery & POCs: Conduct thorough technical discovery sessions with customer IT and business teams. Own the creation of impactful Proofs of Concept (POCs) and custom demonstrations that de‐risk the technical buying decision. Configure Agentic ...

Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our customers. This … long-term AI vision, aligning internal and external teams, and driving execution from initial adoption through sustained expansion. Your success is measured by high customer satisfaction, increased automated resolution usage, and improved retention - while orchestrating the right mix of product, services, and partner resources. You will lead structured discovery ...

United Kingdom: Dublin, Irelandtime type: Full timeposted on: Posted Todayjob requisition id: R34154## Job Description## At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses.## … standard integration topologies, and ensuring compliance with enterprise security and data privacy standards.* ## Execute Technical Discovery & POCs: Conduct thorough technical discovery sessions with customer IT and business teams. Own the creation of impactful Proofs of Concept (POCs) and custom demonstrations that de-risk the technical buying decision.* ## ...

working with a global technology company who are seeking a proactive and experienced Finance Team Lead to oversee their shared service centre reporting function. This is a key leadership position responsible for driving high-performing, standardised service delivery, maintaining strong financial controls, and ensuring exceptional service … Lead you will: Lead, motivate and develop a high-performing team, setting goals and driving performance. Manage team workloads with flexibility to ensure excellent service across regional time zones. Build strong relationships with stakeholders, proactively gathering feedback, resolving issues, and implementing improvements. Support continuous improvement projects to drive efficiency ...

Data Services (SDS) business unit is seeking a Lead Network Engineer (Tier 3) to provide senior technical leadership across the resilient data-centre and customer networks underpinning SDS-hosted NHS, clinical and public-sector services. Working closely with the Principal Network Engineer, you will translate SDS technical strategy … most complex incidents, problems and technical risks. This role combines advanced hands-on network engineering with technical assurance, design review, mentoring and continual service improvement across SDS-managed data-centre, wide-area and customer network services. The role's primary remit is the SDS service estate, including ...

Fully Remote | UK I’m working with a growing Microsoft Dynamics partner looking to add an experienced Microsoft Dynamics 365 Customer Engagement Support Consultant to its Customer Services team. This is a great opportunity for someone with strong D365 CE and Power Platform experience who enjoys solving problems … supporting customers and managing cases through to resolution. The role will include: Responding to customer support queries across Dynamics 365 CE and Power Platform Investigating and resolving support cases through to completion Managing cases in line with agreed SLAs Keeping customers updated throughout the support process Working closely with ...

Infrastructure Support Engineer – Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits We’re working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best … This is an opportunity to join a forward-thinking business that’s redefining what “great support” looks like – combining technical excellence with a consultative, customer-first approach. The Opportunity You’ll act as the backbone of the IT support function, providing expert 2nd/3rd line support both remotely ...

execute a single, optimized end-to-end global supply plan while creating a high-performance culture of continuous improvement. This position will manage multiple customer and network priorities, leveraging IBP/SIOP and S&OE processes through the effective use of SAP and Kinaxis Maestro, and will work with … collaboration, accountability, and continuous improvement. Own the creation and execution of the global end-to-end supply plan, ensuring the right balance of service, inventory, and cost. Drive supply planning activities through IBP/SIOP and S&OE processes, leveraging SAP and Kinaxis Maestro to support effective decision-making. ...

definition and delivery of solutions based on Microsoft 365. The role will work with our customers to design and implement quality solutions, taking the customer on a journey to leverage Microsoft 365 in meeting their needs and ensuring time, cost and quality expectations are successfully achieved. The Modern Work … individual and team player with a ‘make it happen’ attitude. · Someone who aspires to be or is a thought leader and can take the customer on a journey of transformation. · Broad knowledge of solution delivery patterns and practices, application lifecycle management approaches, with experience gained through all phases from ...

duties, and troubleshooting across Windows 10 and Office applications. You will build and deploy laptops, image setups, and support mobile devices while delivering strong customer service. The environment is fast-paced, with opportunities to work across a broad range of technologies and provide essential IT service support ...

business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about … transformed and loaded into our database using an inhouse built application. VDI will be migrating to the Qlik Talend ETL software on the customer files to load data into our databases. Responsibilities : Liaise with VDI and IT to allow the smooth transition of data through Qlik Talend ...

Strong communication skills and agile thinking; contributing strategically to organisational-wide developments and projects A collaborative leadership style and a commitment to delivering excellent customer service. Experience of working at a senior level within a complex organisation and an understanding of accessibility and assistive technologies would be advantageous. What … salary Excellent annual leave of 37 days per year. Up to 8% company contribution pension scheme Up to 3 x annual salary death in service Flexible and hybrid working is available Free 24/7 employee assistance programme Free PVG checks throughout your career Access to shopping discounts through ...

models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting, and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform daily to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com … having fun and balancing our lives, so we offer great benefits that include: 28 days Holiday (increasing to 32 with each year of service) Competitive salary RSUs (Restricted Stock Units) Hybrid working (3 days a week in the office) Private Medical Insurance + gym discounts Free breakfast and snacks ...

. This is a hybrid role , offering a mix of remote and office-based working. Key Responsibilities: Respond promptly to product supply queries from Service Centres, Customer Services, and Customers via the online portal. Validate customer usage data and update internal systems accordingly. Analyse sales data ...

retail accounts. The Role Reporting to the Senior National Account Manager, you will help deliver sales, revenue and margin targets while developing strong customer relationships and identifying opportunities for account growth. Key responsibilities include: Supporting the management and development of key retail accounts. Building strong customer and internal … performance and identifying opportunities to increase sales and profitability. Identifying range gaps and new product opportunities. Working closely with Sales, Marketing, Supply Chain and Customer Service. Supporting customer presentations, account reviews and range reviews. Becoming the team's Retail Media Champion, coordinating activity, analysing data and identifying commercial ...