376 to 400 of 777 Remote/Hybrid Service Delivery Jobs

operation and continuous improvement of our Security Operations Centre. This role combines deep technical expertise with operational leadership, people management, and project delivery responsibilities, ensuring the SOC remains effective in identifying, investigating, and responding to advanced security threats, issues, and vulnerabilities across the organisation. As the lead member … will provide line management for SOC analysts, including mentoring, coaching, performance management, and professional development, whilst overseeing workload prioritisation, SOC reporting, and the successful delivery of projects associated with SOC tooling, automation, compliance, and operational maturity. This role encompasses reactive incident response, proactive detection engineering, threat hunting, vulnerability management ...

relevant B2B sales role, with proven track record of achieving target Combination of public sector sales experience, as well as software-as-a-service solutions. Experience selling into Government and Public sector markets is highly desirable Experience in selling data or software solutions and services within a multi-stakeholder … pipeline of meetings, presentations and proposals in the Government & Public sector Managing and supporting existing clients to generate and close new product and solution service sales Understanding existing and prospective clients’ projects and support needs, strategic objectives, purchasing criteria, political and other influences or constraints and decision-making processes ...

depending on experience) OS Headquarters Southampton |Hybrid working (4 days in office) Who we are We are Ordnance Survey, Great Britains national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions about … heart of Ordnance Surveys digital transformation. As Head of Services, reporting to the Chief Product Officer, you will define and lead the vision, productstrategyand delivery of a portfolio of digital services across our Government, Business and Consumer markets. You willoperateat the intersection of Product, Technology, Data and Customer functions ...

mitigate the risk of modelling, trading and regulatory reporting errors which could arise from inaccurate data within our platforms as part of our ongoing service delivery team. We are seeking a detail-oriented and analytical data specialist to join our Data team with experience and knowledge of Asset … internal stakeholders to understand data requirements and deliver solutions Act as a point of contact for data-related queries and issue resolution Support timely delivery of solution and change initiatives for our clients with accurate and timely data What we value Desired skills and competencies: Strong experience with Order ...

contractual risks and commercial exposure. Support dispute avoidance and resolution activities where required. Supply Chain Management Manage commercial relationships with subcontractors, suppliers and strategic delivery partners. Oversee subcontract agreements, valuations, applications, payment processes and final accounts. Ensure commercial compliance across the supply chain and drive best value procurement practices. … organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long‐term, sustainable solutions. At MJ Quinn, our purpose is to play a vital role ...

Manager Location: London, Milton Keynes or Abingdon (Hybrid) Reporting to: Regional Sales Manager Atrium Associates are delighted to be partnering with a leading Managed Service Provider in the search for an experienced Senior Account Manager to join their growing team. This is an exciting opportunity for a commercially focused … satisfaction. Strategic Account Growth Create and execute account development plans to maximise growth opportunities. Identify and lead upsell and cross-sell opportunities across the service portfolio. Drive account retention, profitability, and long-term customer value. Manage contract renewals and service expansion discussions. Commercial & Sales Management Maintain a healthy ...

collaborate effectively with peers in the Insights community Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions What you will need ...

Clearance Required Likelihood of Extension: High The Opportunity We are looking for an experienced Senior Interaction Designer to join a fast-paced digital delivery team working on an important public sector service. This is an exciting opportunity for a confident and self-sufficient designer who can take ownership … lead specialist for interaction design and will play a key role in shaping user journeys, developing prototypes and translating research insights into effective service improvements. What You'll Be Doing Working closely with Service Design, User Research and Product Management colleagues, you will: Design intuitive user journeys ...

Senior Manager for Premium Services, the WFM Lead will develop a deep understanding of the team's operating model, client demand drivers and service proposition to ensure the right balance between commercial outcomes, colleague experience and operational efficiency. This is a unique opportunity to establish workforce management capability from … long-term forecasts using historical performance, business intelligence, seasonal trends and commercial initiatives. Translate demand forecasts into resource and capacity plans that support service, productivity and commercial goals, identifying associated risks, opportunities and future resourcing requirements. Conduct impact assessments, scenario planning and sensitivity modelling to evaluate business changes with ...

operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex … that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers ...

operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex … that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers ...

operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex … that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers ...

digitally enabled organisation while ensuring our technology continues to support an outstanding experience for colleagues, members and customers. What you'll do • Lead the delivery of our digital transformation agenda, embedding technology and digital solutions across all areas of the organisation. • Develop and implement digital and IT strategies that … digital innovation, including the effective and responsible use of generative AI. • Lead a portfolio of transformation and change projects, ensuring strong governance, effective delivery and successful adoption. • Work closely with leaders across the organisation to identify opportunities where technology can improve processes, services and outcomes. • Lead and inspire high ...

transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed … Alten Group in early 2022. Job Summary: We are seeking a motivated and detail-oriented Tier 1 SOC Analyst to join our Security Operations service capability. As the first line of defence, you will be responsible for monitoring, detecting, and responding to security events and incidents in real-time. ...

systems, security, and support are reliable, secure, cost-effective, and aligned to business priorities. The role combines operational ownership of day-to-day IT delivery with strategic leadership, governance, supplier management, and the development of a technology roadmap that supports growth, resilience, and continuous improvement. This role … strategy and roadmap: Develop and maintain an IT strategy that supports business objectives, improves operational effectiveness, and enables future growth. Service delivery: Ensure the IT function provides responsive, reliable, and professional support to users across the business, with clear processes, ownership, and performance standards. Infrastructure and networks: Oversee ...

consistently high standard. Key Responsibilities and Skills Operational Leadership Keep an overall view of how the account runs, and lead its day-to-day delivery Work with the QA, Automation and Pod Lead teams to find what's slowing things down and fix it Make sure work is delivered … accurately, efficiently and in line with agreed service levels (SLAs) Spot where automation or AI could save time or improve quality Brief our technical automation and AI teams clearly on what's needed, and see it through Data, Reporting & Risk Work with the Key Account Manager to read ...

operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex … that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers ...

operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex … that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers ...

operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex … that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers ...

operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex … that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers ...

nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).Your roleFirst-line and Second-line software and hardware support (PC’s, laptops, peripherals, printers)Building, configuring and troubleshoot desktop and laptop systems … remote access connectionsInstallation of encryption software and carrying out the challenge/response process as requiredClose liaison with other internal resolver groups to ensure service delivery meets customer requirementsWorking within business and security frameworks (ITIL, JSP, IMM)You can bring your whole self to work. At Capgemini building ...

leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street … cycle to work scheme, cashback cards, a saving scheme and much more! What you’ll do on a typical day: Lead the employee lifecycle service , bringing together processes, ways of working and best practice following the acquisition of Wincanton Inspire, coach and develop a high-performing team , building ...

remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back … role in which you will act as an intermediary between our partners/customers and our Security Operations Center (SOC) team. To facilitate effective service delivery and ensure partner satisfaction, this role requires excellent customer service and communication skills, as well as a solid understanding of cybersecurity. ...

technical authority, design assurance, and subject matter expertise within a complex, large-scale government shared services environment. Operating as part of a multi-disciplinary delivery team, you will blend hands-on configuration brilliance with senior stakeholder management and team mentorship. This role offers a unique opportunity to shape … . Design Assurance & Quality: Providing technical assurance and peer reviews of configurations delivered by internal colleagues, system integrators, and third-party suppliers. AMS & Service Delivery: Overseeing ticket queue management, enforcing SLA/KPI frameworks, and proactively driving continuous improvement to reduce incident volumes. Workshop Facilitation: Leading complex requirements ...

beyond traditional approaches and identify practical improvements. AI Opportunity Identification: Work with client teams to identify opportunities where AI can improve outcomes, efficiency and service delivery, helping assess feasibility, risks and potential value. Demo-Led Engagement: Use hands-on demonstrations, workshops and practical examples to help stakeholders understand … developments across GenAI tools, AI-enabled services and public sector adoption trends, translating emerging capabilities into practical insights for clients and engagement teams. Client Delivery: Take ownership of high-quality deliverables including assessments, adoption roadmaps, operating model recommendations, governance frameworks, workshop outputs and transformation plans. Stakeholder Engagement: Build trusted ...