NHS Hertfordshire and West Essex Integrated Care Board (468)
and understand the importance of providing outstanding customer service with the ability to communicate effectively with a broad-spectrum customer base. In accordance with ITIL best practice for Request and Incident Management, investigate research and resolve the end user's requests/incidents in a responsive manner. This may be more »
Skills. Experience with Antivirus Software. Experience with Microsoft Office. Experience installing and troubleshooting software applications. Experience installing and troubleshooting printers. Experience in supporting Citrix. ITIL best practice certification Project methodology and certification · Project involvement and moving projects forward. · Hardware troubleshooting skills. An excellent understanding of computer hardware i.e., CPUs, memory more »
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Hays
current environment and resources/equipment. What you'll need to succeed BSc Degree or equivalent in computer studies and a professional IT qualification ITIL v3 foundation qualification Wide experience in administering IT systems, providing 3rd line support, within medium/large environments Experience in system/solutions architecture, design more »
Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance more »
Letchworth Garden City, Hertfordshire, United Kingdom Hybrid / WFH Options
Willmott Dixon Group
problem solving. · Ability to be self-directed with initiative and to be able to solve practical problems with limited supervision. Desirable Criteria · Familiar with ITIL principles · Knowledge of Microsoft 365 and Windows 11 · Previously worked on an IT service desk · Knowledge of ServiceNow ticketing system Additional Information Willmott Dixon embraces more »
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
knowledge of French or German as a second language. Relevant qualification (Completed vocational education (e.g., IT specialist) or university studies (Bachelor)) Prince2 Practitioner qualification, ITIL Foundation or/and equivalent MS Project Sales experience Service Management experience Basic knowledge of logistical processes Basic technical knowledge of Workplace, Networking, Datacenter and more »
Hatfield, Hertfordshire, United Kingdom Hybrid / WFH Options
Computacenter
knowledge of French or German as a second language. Relevant qualification (Completed vocational education (eg, IT specialist) or university studies (Bachelor) Prince2 Practitioner qualification, ITIL Foundation or/and equivalent MS Project Sales experience Service Management experience Basic knowledge of logistical processes Basic technical knowledge of Workplace, Networking, Datacenter and more »
Ticket Management Comfortable with liaising and working alongside 3rd Parties. Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 4 years experience supporting Windows environment Windows certification This is an excellent opportunity to join us and as an employee you will gain more »
Logic Apps - Power Virtual Agent - CoE Tool Kit - PowerShell - Power Fx - Appenate - Microsoft Windows Server OS and Active Directory - Web Services - Nintex Workflow - Sharegate - ITIL Awareness more »
service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE • Awareness of ITIL methodologies and best practice • Good working knowledge of Microsoft Word, Excel and Outlook • Previous supervisory experience ESSENTIAL ATTRIBUTES • A real passion for people management and more »
Ticket Management • Comfortable with liaising and working alongside 3rd Parties • Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: • ITIL Foundation • 3 – 4 years experience supporting Windows environment • Windows certification As an Employee you will benefit from: • Flexible benefits including, private medical and health insurance more »
Cambridge, Waterbeach, Cambridgeshire, United Kingdom
Polytec Personnel Ltd
of IT services Requirements: * Degree level qualification in an IT related subject * Senior level experience ideally with certification such as CCNA, CompTia, MCSA or ITIL * Good technical problem-solving skills and experience * Significant experience in technical administration roles both hardware and software * Windows server administration (DHCP, DNS, Active Directory) * Network more »
of IT infrastructure, including hardware, software, and networking concepts.• Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications.• Familiarity with ITIL framework and IT service management principles.• Excellent problem-solving skills and ability to diagnose and resolve complex technical issues.• Strong organisational skills with the ability more »
of IT infrastructure, including hardware, software, and networking concepts. • Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. • Familiarity with ITIL framework and IT service management principles. • Excellent problem-solving skills and ability to diagnose and resolve complex technical issues. • Strong organisational skills with the ability more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are exactly more »
Chelmsford, Essex, South East, United Kingdom Hybrid / WFH Options
Bauhaus
of degree-level education or equivalent and a clean driving license. PMP/Prince2/Agile qualifications and experience preferred, along with knowledge of ITIL service management principles and Microsoft Projects. This job requires creating and executing project work plans, fostering communication, and ensuring project standards are enforced while minimising more »
Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 - 4 years' experience supporting Windows environment Windows certification more »
a similar 1st line support role is preferred but not essential.- Strong communication and interpersonal skills with a customer-centric approach.- Basic understanding of ITIL principles and IT service management.- Proficiency in Microsoft Office applications and familiarity with Windows operating systems.- Ability to multitask and prioritize workload effectively in a more »
a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »
a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »
Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable Skills: ITIL Foundation 3 4 years experience supporting Windows environment Windows certification Benefits: Flexible benefits including, private medical and health insurance, basic cover paid by employer Free more »
Preferred Qualifications: Relevant industry certifications such as Azure certifications, MCSA, or equivalent. Experience in cloud migration projects and hybrid cloud environments. Previous exposure to ITIL practices for IT service management. Why Join Us: Opportunity to work with cutting-edge technologies in a collaborative and supportive environment. Competitive salary and benefits more »
/M365. Key Skills & Experience: Exposure to working in a busy environment supporting an array of customers. Good communicator & Organised individual Experience working to ITIL best practises. Proven experience managing Infrastructure & Cloud environments. Previous experience working as a 3rd Line Engineer, System Administrator, Infrastructure Engineer or Escalation Engineer. Desirable Tech more »
devices A logical approach to problem solving and the ability to coach/mentor/direct others Working knowledge of the principles of the ITIL (the IT InfrastructureLibrary) for service management Great stakeholder management and proven experience working collaboratively with both technical and non-technical staff. It would be more »
of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company more »
