Watford, Hertfordshire, South East, United Kingdom
Hays
basis to ensure continuous coverage during operational hours. What you'll need to succeed Previous experience with 1st and 2nd line support (ServiceNow, Azure, ITIL, Windows/Microsoft, Ability to commute to their Watford office 5 days a week What you'll get in return An initial 1-month contract more »
of leading and developing technical teams. Exceptional problem-solving, analytical, and decision-making skills. Effective communication and interpersonal abilities Desirable Qualifications: Certifications in CompTIA, ITIL, Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Professional (CCNP), or related fields. Experience in managing IT projects and driving process improvements. Additional Requirements: Experience more »
Office 365 support experience Microsoft Exchange configuration and support experience Active Directory configuration and administration VMware support experience Citrix support experience Strong networking skills ITIL knowledge more »
Office 365 products Excellent communication skills, both verbal and written, with the ability to convey technical concepts to non-technical users Solid understanding of ITIL principles and best practices Ability to prioritise and manage multiple tasks in a fast-paced environment Flexibility to occasionally visit client sites as required Eligibility more »
in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous roles. more »
Knowledge: 1st & 2nd line support experience Providing customer service to all levels of business Active Directory Windows 10 Office 365 Basic network troubleshooting - desirable ITIL - desirable The ability to undergo UK Security Clearance In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an more »
IP, DHCP, DNS, routing and switching) Server & Desktop hardware Ability to contribute to departmental processes Willingness to adapt and think outside the box Desirable ITIL Foundation Automating Technologies, e.g. PowerShell, Salamander Nutanix Microsoft Endpoint Configuration Manager Vendor specific networking experience INDIT Planet Recruitment acts as an employment agency for permanent more »
/WSUS patching Some scripting skills (e.g. BAT, PowerShell, VB or C# scripts) Broad understanding of IT infrastructure, awareness of Change & Release Management. ServiceNow, ITIL Foundation is desirable but not essential The Application Packager will be rewarded with an exciting role with a global lead in the IT Services space more »
Employment Type: Permanent
Salary: £50000 - £58500/annum + Health, Life, Pension, 23 Days Hol
diverse technology teams. - Proficiency in influencing and advising across organisational levels, facilitating effective collaboration and decision-making. - Knowledgeable in Service Management practices with an ITIL V3 or V4 foundation qualification. Desirable Skills: - Industry-accredited Associate or Professional qualifications (e.g., PMP, PRINCE2), showcasing proficiency in project management methodologies and practices. - Ability more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are exactly more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are exactly more »
/Training Essential Microsoft Certified or equivalent level of knowledge Desirable European Computer Driving Licence Qualified or equivalent level of knowledge Understanding of an ITIL service management framework and application to multiple organisations Continuous Professional Development Essential A sound working knowledge of Microsoft Office 365 support Desirable Evidence of continuous more »
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
and management skills and independent and autonomous working Have the ability to lead investigations into and deliver complex problems and incidents solutions Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and more »
degree in Computer Science or related field ServiceNow System Administrator Certification (CSA) desirable - with hands-on experience. An in depth, operational knowledge of the ITIL framework, ideally qualified to Practitioner level 5 years' experience working in a large IT environment Skilled in coaching people to build their capability and confidence more »
of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company more »
and applications. Key Skills & Experience: *Minimum 3 years of previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment. *Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade. *Working understanding of Active Directory, Exchange, Microsoft more »
Tunbridge Wells, Kent, Royal Tunbridge Wells, United Kingdom Hybrid / WFH Options
Vermelo RPO
solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return more »
Crawley, England, United Kingdom Hybrid / WFH Options
Better Days Recruitment
learning Excellent communication skills verbal/face to face and written Any training experience would be beneficial Knowledge of Cyber Security A knowledge of ITIL would be an advantage Highly organised Approachable, thoughtful and supportive Please note this role is office based at least four days per week with the more »
Bletchley, Milton Keynes, Buckinghamshire, United Kingdom
Acora
management and ticket handling Experience of working to SLA's and KPI measures Experience of using/contributing to a Knowledge base Understanding of ITIL is beneficial Strong interpersonal and relationship building skills. The ability to communicate effectively verbally and in writing Team Player, willing to help and support others. more »
Staines, Surrey, United Kingdom Hybrid / WFH Options
Proactive Appointments
with cross-functional teams to deliver exceptional customer service. Key skills & experience • Bachelor's degree in informationtechnology, computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications • Proven experience in application support, with a track record of troubleshooting and more »
design and deployment experience. MSCE. VMWare VCP. Azure implementation qualifications. Azure PaaS stack and AKS. Windows Server 2019. Strong Azure implementation experience. Knowledge of ITIL Proven track record in managing and integrating IT change programme. KPI development experience in delivering realistic technical service metrics. more »
a complex technology estate serving digital products to customers and internal usersDemonstrated application of best practices to assess service performance through frameworks such as ITIL, DevOps, SAFe and Site Reliability Engineering Experience implementing reporting and dashboarding capabilities using PowerBI, ServiceNow, Azure DevOps and Confluence Understanding of agile/digital software more »
weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years’ experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint Manager Strong more »
weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint Manager Strong more »
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Vodafone
incidents, working to SLA’s. Layer 2 and 3 troubleshooting, configuration, routine housekeeping and upgrades. Planning and implementing of customer changes, based around an ITIL framework. Managing vendor fault tickets in accordance with SLA utilising escalations matrices where required.Who You AreYou'll be a Consultant who has previously worked within more »