1,326 to 1,350 of 2,180 ITIL Jobs

tooling such as Mimecast and Microsoft Defender, Sentinel, IDAM services; ITSM tools such as Halo, Lansweeper. Experience leading and managing an IT/Cyber Security function and working groups. ITIL and ITSM. What you'll get in return Salary of between £48k-£52k 25 days annual leave + bank holidays - additional day for each year of service (up to More ❯

stakeholders and technical evaluations. Excellent communication, presentation, and consultative selling skills. Self-starter mentality with a strong ownership mindset and bias for results . Domain knowledge of ITSM frameworks (ITIL, SIAM, etc.) . Understanding integration platforms, automation tools , or workflow orchestration solutions. Experience of selling into MSPs or enterprise IT service teams, or, reseller experience . Additional Information HQ based More ❯

stakeholders and technical evaluations. Excellent communication, presentation, and consultative selling skills. Self-starter mentality with a strong ownership mindset and bias for results . Domain knowledge of ITSM frameworks (ITIL, SIAM, etc.) . Understanding integration platforms, automation tools , or workflow orchestration solutions. Experience of selling into MSPs or enterprise IT service teams, or, reseller experience . Additional Information HQ based More ❯

join us. What skills, knowledge and experience will you need? Lead criteria - Service Management experience in large scale IT organisations, and the use of Service Management Framework Processes (e.g. ITIL) to support services. Knowledge of IT Service Continuity Management and IT Disaster Recovery testing in large and complex organisations. Knowledge of applying Service Management processes to Patching and Security Vulnerabilities More ❯

join us. What skills, knowledge and experience will you need? Lead criteria - Service Management experience in large scale IT organisations, and the use of Service Management Framework Processes (e.g. ITIL) to support services. Knowledge of IT Service Continuity Management and IT Disaster Recovery testing in large and complex organisations. Knowledge of applying Service Management processes to Patching and Security Vulnerabilities More ❯

bids in line with defense procurement requirements. Desirable APMP Certification (or equivalent bid management qualifications). Experience with public sector frameworks (e.g., CCS, JSP 604, DSPCR). Understanding of ITIL, Agile, or Digital Transformation within defense. Benefits Competitive salary and performance-based bonus structure. Join a rapidly expanding start-up where personal growth is a part of our DNA. Benefit More ❯

experience in Service Management or Application Service Ownership within enterprise or multi-vendor environments. Proven experience leading discovery and transition phases for large-scale service transformations. Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. Excellent stakeholder engagement and communication skills - able to balance structure with flexibility in fast More ❯

experience in Service Management or Application Service Ownership within enterprise or multi-vendor environments. · Proven experience leading discovery and transition phases for large-scale service transformations. · Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. · Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. · Excellent stakeholder engagement and communication skills — able to balance structure with flexibility in fast More ❯

experience in Service Management or Application Service Ownership within enterprise or multi-vendor environments. · Proven experience leading discovery and transition phases for large-scale service transformations. · Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. · Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. · Excellent stakeholder engagement and communication skills — able to balance structure with flexibility in fast More ❯

years’ Experience as a Security consultant, Security Architect or equivalent. Added Advantage - Hold any Certification like Palo Alto PCNSA/PCNSE, F5, CompTIA, Zscaler, Azure, AWS, CISSP, CCSP, ISSAP, ITIL etc. More ❯

experience in Service Management or Application Service Ownership within enterprise or multi-vendor environments. · Proven experience leading discovery and transition phases for large-scale service transformations. · Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. · Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. · Excellent stakeholder engagement and communication skills — able to balance structure with flexibility in fast More ❯

experience in Service Management or Application Service Ownership within enterprise or multi-vendor environments. · Proven experience leading discovery and transition phases for large-scale service transformations. · Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. · Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. · Excellent stakeholder engagement and communication skills — able to balance structure with flexibility in fast More ❯

experience in Service Management or Application Service Ownership within enterprise or multi-vendor environments. · Proven experience leading discovery and transition phases for large-scale service transformations. · Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. · Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. · Excellent stakeholder engagement and communication skills — able to balance structure with flexibility in fast More ❯

. Experience: 10+ YEARS Hybrid Opportunity Preferred Skillset: Ø Experience working with ServiceNow domains Design, develop, and maintain custom code for all ServiceNow modules Ø Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Ø Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Ø Supporting the iterative configuration of the HRSD application More ❯

nature of this opening, and what is expected from applicants, by reading the below. · Proven experience leading discovery and transition phases for large-scale service transformations. · Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. · Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. · Excellent stakeholder engagement and communication skills — able to balance structure with flexibility in fast More ❯

performance. Ensure support requests are handled efficiently and in line with service standards. Experience supporting Oracle E-business Suite financials Proven experience in 2nd and 3rd line Applications Support ITIL Foundation qualification (or equivalent) preferred The rate is flexible depending on experience and we can discuss this in more depth directly. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

performance. Ensure support requests are handled efficiently and in line with service standards. Experience supporting Oracle E-business Suite financials Proven experience in 2nd and 3rd line Applications Support ITIL Foundation qualification (or equivalent) preferred The rate is flexible depending on experience and we can discuss this in more depth directly. Application Support Team Leader (Oracle E-Business Suite Financials More ❯

relationships and getting things done. Key Skills and experience: Solid Project Management experience delivering ITSM projects (ideally MSP Transitions). Hans on experience with ServiceNow and other ITSM tools. ITIL knowledge and experience Excellent stakeholder management Structured and proactive approach, ability to manage complexity and bring order. Ability tow ork autonomously and hit the ground running Takes pride in high More ❯

relationships and getting things done. Key Skills and experience: Solid Project Management experience delivering ITSM projects (ideally MSP Transitions). Hans on experience with ServiceNow and other ITSM tools. ITIL knowledge and experience Excellent stakeholder management Structured and proactive approach, ability to manage complexity and bring order. Ability tow ork autonomously and hit the ground running Takes pride in high More ❯

relationships and getting things done. Key Skills and experience: Solid Project Management experience delivering ITSM projects (ideally MSP Transitions). Hans on experience with ServiceNow and other ITSM tools. ITIL knowledge and experience Excellent stakeholder management Structured and proactive approach, ability to manage complexity and bring order. Ability tow ork autonomously and hit the ground running Takes pride in high More ❯

to business objectives, and delivered with confidence and control.This is a pivotal leadership role, shaping the organisation’s transition to a more mature service portfolio management model aligned with ITIL and best-practice portfolio principles. Key Responsibilities Lead a team of Portfolio Analysts to manage portfolio planning, prioritisation, and delivery assurance. Oversee the portfolio pipeline — ensuring initiatives are high-quality More ❯

Service Desk/Helpdesk experience (1st/1st2nd line), owning incidents through resolution or escalation, working to SLAs . Experienced in SQL Confidence with ticketing systems and incident management ( ITIL awareness). Good general IT knowledge (desktops, major apps, basic networks) plus strong comms, detail focus, and problem-solving. Nice to have Some exposure to web app debugging ( ASP/ More ❯

Desk/Helpdesk experience (1st/1st–2nd line), owning incidents through resolution or escalation, working to SLAs . Experienced in SQL Confidence with ticketing systems and incident management ( ITIL awareness). Good general IT knowledge (desktops, major apps, basic networks) plus strong comms, detail focus, and problem-solving. Nice to have 🌟 Some exposure to web app debugging ( ASP/ More ❯

business that prioritises people, purpose, and progress — not just policies. If you have: Experience supporting insurance applications (Subscribe, Exact Advantage, etc.)? Strong SQL/database skills and familiarity with ITIL processes? A background in the London Market or Lloyd’s insurance systems? A customer-focused mindset and a proactive approach to problem-solving...then we’d love to hear from you. More ❯

to capture requirements, validate solutions, and ensure successful adoption Essential Skills & Experience Proven track record delivering Freshworks implementations (Freshservice, Freshdesk, or related modules) Strong knowledge of ITSM frameworks (e.g. ITIL) and practical application within Freshservice Solid technical ability across: JavaScript and custom app development within Freshworks REST APIs , JSON, and integration design Workflow automation and workspace configuration Confident working directly More ❯