501 to 525 of 2,441 ITIL Jobs

and operational teams Qualifications and Requirements: More than 5 years of experience in financial services, exchange, or a similar regulated environment Proven track record working in architecture roles within ITIL-governed environments Strong hands-on experience with Windows 11, Entra ID, Active Directory, VDI, EUC, Microsoft 365 suites, and Intune Expertise in VDI technologies and virtual desktop management Knowledge of More ❯

for the role are: Either 1 year of experience in an IT-related role, a relevant Bachelor's degree, or an entry-level industry standard qualification (e.g., CompTIA, Microsoft, ITIL) Experience with Windows operating systems and Microsoft Office applications Experience administrating enterprise IT solutions, particularly in the areas of identity and access management, and file system administration Excellent written and More ❯

with various technologies including telecommunications (TCP/IP, OIS/CMIP/X25), operating systems (Windows, UNIX, Linux), databases (Oracle, MS Access, Sybase), and applications (Tivoli, PeopleSoft). Applying ITIL and SEI/CMM principles to systems engineering processes to ensure effective and streamlined development workflows. Providing oversight and management of systems engineering teams, ensuring that projects stay on track More ❯

affected by crime or traumatic incidents. As a Service Desk Analyst , you will be delivering first-class technical support across 1st and 2nd line queries within a fast-paced, ITIL-aligned service desk team. This is a permanent role offering hybrid working options (2 days in office), a salary of £26,150 and benefits. You will be responsible for: Delivering … O365 Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups Experience using ITSM ticketing tools in an enterprise or high-volume environment Working within ITIL principles and contributing to continual service improvement Knowledge of desktop security tools including antivirus and site certificates Eligibility for SC and NPPV3 Police Vetting Must have UK residency for at More ❯

affected by crime or traumatic incidents. As a Service Desk Analyst , you will be delivering first-class technical support across 1st and 2nd line queries within a fast-paced, ITIL-aligned service desk team. This is a permanent role offering hybrid working options (2 days in office), a salary of £26,150 and benefits. You will be responsible for: Delivering … O365 Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups Experience using ITSM ticketing tools in an enterprise or high-volume environment Working within ITIL principles and contributing to continual service improvement Knowledge of desktop security tools including antivirus and site certificates Eligibility for SC and NPPV3 Police Vetting Must have UK residency for at More ❯

and other support teams to ensure acceptance criteria, integration and user testing is defined and planned. Coordinate the transition of defects and enhancements to production in line with EBRD ITIL processes. Maintain and improve expected service levels of the key applications you support and maintain. Create, plan and deliver User training as required. Follow and improve defined working practices, standards More ❯

a fast-paced, agile environment while managing competing priorities with minimal supervision. Desirable Certifications Palo Alto Juniper Cloud certifications: AWS Solutions Architect, Azure Administrator, or GCP equivalent Additional: CCSP, ITIL, or equivalent methodology This is a strategic position for a technically accomplished professional who enjoys solving challenging problems and shaping the future of enterprise technology environments. If you are motivated More ❯

skills and professional demeanor required. Experience in scrum and agile frameworks for development to include task management, performing stand-ups and sprint reviews, gathering requirements, and creating documentation. Desired: ITIL 4 certification Configuration Management experience. Configuration Management certifications. Project Management Professional (PMP) certification. Other ServiceNow certifications. Graphics design or UX/UI design experience. Experience in HTML/CSS and More ❯

verbal) Proficiency in MS Visio and strong skills in Excel, Word, PowerPoint Self-starting, enthusiastic, keenness to learn, develop and contribute to the success of the program Desired Qualifications ITIL 4 Foundation training Experience Mocking up and developing dashboard in Power BI Experience with Adobe Suite of Tools such as Adobe XD. Experience diagramming with Microsoft Visio Knowledge of HTML … user story documentation Lean Six Sigma Yellow or Green belt Agile Scrum Master Data and Analytics knowledge would be advantageous Reporting and Dashboarding knowledge would be advantageous Experience of ITIL/Service Management methodologies Experience of working with partner organization and 3rd party suppliers Salary More ❯

communicate degradation of services or outage issues information to customers and help with resolution. Analyze, troubleshot, and resolve tickets based on the Help Desk allocation process. Follow ITSM and ITIL processes to ensure quality of services and prompt resolution. Ensure your assigned tickets stay within the program's AQL/SLA commitments. Open and close tickets in Remedy and/… and targets. Desired Qualifications Experience with Office 365, remote desktop applications, and experience with Windows Server and Cisco networking Certification in a process-based platform including programs equal to ITIL, HDI, CoBIT , Lean Six, Six Sigma,etc . More ❯

communicate degradation of services or outage issues information to customers and help with resolution. Analyze, troubleshot, and resolve tickets based on the Help Desk allocation process. Follow ITSM and ITIL processes to ensure quality of services and prompt resolution. Ensure your assigned tickets stay within the program's AQL/SLA commitments. Open and close tickets in Remedy and/… and targets. Desired Qualifications Experience with Office 365, remote desktop applications, and experience with Windows Server and Cisco networking Certification in a process-based platform including programs equal to ITIL, HDI, CoBIT , Lean Six, Six Sigma,etc . More ❯

of a Bachelor's degree; Master's preferred; other work experience and certifications considered in lieu of degree requirements Minimum Years of Experience: 5 years of experience Required Certifications: ITIL 4 Foundation Certified or willing to complete one year from hire Preferred: • Experience with Oracle Cloud Infrastructure (OCI) • Experience with Google Cloud Platform (GCP) • Experience with Okta Multi-factor Authentication More ❯

ServiceNow implementation. Works with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities Support the standup, configuration and implementation of ServiceNow's ITSM, OMT, TSM, and TSOM modules. Create and maintain … testing methodology Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. AWS cloud and ServiceNow certifications. Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related More ❯

service Experience performing in medium to large scale operations of IT Service Experience utilizing service delivery in a government systems and services Experience utilizing Agile development, DevOps, and knowledge ITIL Overview We are seeking a Service Delivery Lead to join our team supporting ODNI HALO. TekSynap is a fast-growing high-tech company that understands both the pace of technology More ❯

Understanding of backup and disaster recovery solutions. Experience of automation (PowerShell required; Microsoft Power Apps is desirable). Azure accreditation (Microsoft Certified: Microsoft Azure Administrator or similar) is desirable. ITIL v4 experience is required, preferably with associated accreditation. 3+ years of experience in similar roles. 3+ years of experience in a Customer Support role. If you are interested and looking More ❯

Engineering/Solution Architect, Technical Consulting, Technical Services delivery role with hands on experience in technologies outlined in the Skill set section (Optional) Industry certification in data center infrastructure (ITIL), Certified Kubernetes Administrator (CKA), Docker or RedHat certifications related to Containers Desired Qualities - Active Listener with the ability to translate complex/ambiguous problem statements into actionable tasks Excellent verbal More ❯

connectivity. Managing and monitoring hybrid cloud integrations and troubleshooting related incidents. Responding to and resolving incidents in a 24/7 wafer fabrication environment, adhering to strict SLAs and ITIL-based procedures. Contributing to continuous improvement initiatives by identifying automation or optimisation opportunities within the data centre. Collaborating with global teams across multiple time zones to ensure seamless handovers and … . Ability to manage and coordinate with third-party vendors for the resolution of Severity-1 incidents. Experience liaising with IT security teams for vulnerability mitigation. Strong knowledge of ITIL processes; ideally ITIL-certified. Excellent communication, collaboration, and prioritisation skills. Eligibility to work in the United Kingdom without the need for visa sponsorship. Desirable skills: Familiarity with hybrid cloud solutions More ❯

technical aptitude. Results-driven and action-oriented, consistently maintaining a positive work attitude. Proficient in supporting Apple macOS and iOS devices within enterprise environments. Jamf Pro Familiar with the ITIL framework and incident/problem management processes. Experienced in supporting hybrid work environments, including remote troubleshooting via tools like Microsoft Endpoint Manager or TeamViewer. Knowledgeable about device lifecycle management, including … imaging, deployment, and asset tracking. Exposure to mobile device management (MDM) and BYOD policy implementation. ITIL certification or working knowledge of ITIL best practices. Certifications: MS-101 - Microsoft 365 Mobility and Security; AZ-900 Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review. Not interested?! Do you know anyone that might be? Refer a More ❯

testing methodology Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. AWS cloud and ServiceNow certifications. Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related More ❯

Experience with BMC Helix Automation Console and other BMC tools such as Remedy and Patrol. Strong background in IT infrastructure management. Ability to obtain BMC TrueSight Server Automation certification. ITIL certification or equivalent understanding of ITIL service management processes.Preferred Qualifications: Security certifications (Security+, CISSP, etc.) Automation script and template development, architecture and configuration. TSSA console administration and deployment scenario design. More ❯

as Code, and CI/CD implementation. Familiarity with CI/CD techniques, containerized pipelines, and DevOps practices. Understanding of network routing devices and network device configurations. Understanding of ITIL foundation or ITIL certified. AWS cloud certifications. Experience managing or leading a geographically dispersed team. If you want to apply for this job please Contact Us Or send an email More ❯

/IP, OIS/CMIP/X25), operating systems (Windows, UNIX, and Linux), database/DBMS (Oracle, MS Access, Sybase) and applications (Tivoli, PeopleSoft) are required. Applies principles of ITIL, SEI/CMM to engineering work. If assigned to Directory Services TTOs, experience with Active Directory, Identity Management, SCCM, DNS, Group Policy,. Active Role Servers, Privileged Account Management (PAM More ❯

/IP, OIS/CMIP/X25), operating systems (Windows, UNIX, and Linux), database/DBMS (Oracle, MS Access, Sybase) and applications (Tivoli, PeopleSoft) are required. Applies principles of ITIL, SEI/CMM to engineering work. Provides oversight/management of systems engineering teams. If assigned to Directory Services TTOs, experience with Active Directory, Identity Management, SCCM, DNS, Group Policy More ❯

/IP, OIS/CMIP/X25), operating systems (Windows, UNIX, and Linux), database/DBMS (Oracle, MS Access, Sybase) and applications (Tivoli, PeopleSoft) are required. Applies principles of ITIL, SEI/CMM to engineering work. Provides oversight/management of systems engineering teams. Provides technical project management and/or leadership to engineering teams and projects. If assigned to More ❯

update sets are captured, retrieved, and committed correctly in the target instances Compliance and audit readiness Perform regular audits of update sets to ensure compliance with internal policies and ITIL standards Document deployment procedures and rollback plans for major updates Ensure that update sets do not contain unwanted or unnecessary changes (e.g., personal test scripts) Automation and optimization Utilize ServiceNow … management Preferred Qualifications Possesses 3-5 years' experience with ServiceNow administration, configuration management and maintenance of the ServiceNow platform. Prior knowledge and experience with ServiceNow's ATFs Understanding of ITIL foundation or ITIL certified AWS cloud certifications Knowledge of Agile development methodologies. Knowledge of Jira and Confluence. Windward Consulting strives to attract and retain the best individuals and provide an More ❯