and work flexible hours when needed Full UK driving licence DESIRABLE (but not essential) Awareness of Microsoft 365 and Teams Certifications in Technology or Business Management PRINCE2 Foundation or ITIL qualifications WHY JOIN Be part of a forward-thinking team delivering real impact Gain hands-on experience in IT transformation projects Develop skills that can lead to roles in Project More ❯
Cloud hosting environments DoD IAT Level II Certification Familiarity/Experience with: Splunk Security Information and Event Management (SIEM) tool ServiceNow Platform Adobe Experience Manager Desired Certifications: ServiceNow Certifications, ITIL Foundations, COMPTIA Certifications, PMP, DoD IAT Level II Certification Please submit your resume with salary requirement to Principals only: NO 3rd PARTY, no employment agencies. No telephone calls please. CyberData More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Commercial
The role As an IT Service Delivery Manager, you will successfully provide business critical IT support to organisations within a formal ITIL and best practice framework, measured through service SLA's, KPI's, user experience benchmarking and satisfaction surveys to ensure that the highest quality standards are achieved. You will also be responsible for leading a team of experienced Network … office in Cheltenham, Gloucestershire. As such the ideal candidate will be based in a commutable distance of Cheltenham. Your responsibilities as a Service Delivery Manager will be: Work to ITIL alignment, ensuring SLAs and all contractual obligations are met across a range of client contracts Deliver change and service improvements in Service Management and management tools Build and maintain trusted More ❯
or PMO functions. Proven leadership ability managing teams and cross-functional engagement. Desirable: Previous experience in an ERP rollout. Knowledge of Azure licensing and Microsoft enterprise agreements. Understanding of ITIL frameworks and service transition. Experience working across global or multi-region governance structures. Key Competencies Excellent communication and stakeholder engagement skills Detail-oriented with a focus on compliance and documentation More ❯
required. • The Technical PM must be equipped with proven experience and skillsets. Preferred Skills/Experience: • Master's degree in Cybersecurity, Computer Science, Computer Information Systems, or InformationTechnology • ITIL 4 Foundation certification Required Clearance: • This position requires a Top Secret (TS) clearance based on the possible interaction with classified information. There may also be a TS with SCI (Sensitive More ❯
Cheadle, Staffordshire, United Kingdom Hybrid / WFH Options
Thales Group
Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures for specific customer services. Monitoring and awareness of the overall performance of secure networks customer … requires expert experience in either a service management or technical solution role including some of the following: Significant experience in service and operational environments working in line with the ITIL V3 Framework and the associated service lifecycles. Service governance within a recognized process framework ISO20000 and knowledge of Chorus 2 PDCS or similar service management frameworks. Technical management of subcontract More ❯
Exchange Server 2013/2016/Office 365 Networking – LAN, VLAN’s, Wi-Fi, WAN, Firewalls Virtualisation – VMware/Hyper-V Understanding of Information Security best practices Understanding of ITIL best practices Good knowledge of backup and replication systems Desirable Office 365 Suite Administration Experience Knowledge of Microsoft System Centre Configuration Manager; including software/OS deployment Cloud Hosting (AWS More ❯
and Workday Finance implementations), modern Data platform and Business Intelligence (BI) skills Good technical, infrastructure and security architecture skills including good understanding and awareness of IT service management (e.g. ITIL) and IT governance (e.g. CoBIT) frameworks Good technical skills and awareness of web/digital technologies and the business advantages of varying technology and operational approaches to managing web based More ❯
and Workday Finance implementations), modern Data platform and Business Intelligence (BI) skills Good technical, infrastructure and security architecture skills including good understanding and awareness of IT service management (e.g. ITIL) and IT governance (e.g. CoBIT) frameworks Good technical skills and awareness of web/digital technologies and the business advantages of varying technology and operational approaches to managing web based More ❯
West Midlands, United Kingdom Hybrid / WFH Options
IntecSelect
Exchange Online, Office 365, Citrix and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITIL certification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant will be in touch. More ❯
Chatham, Kent, England, United Kingdom Hybrid / WFH Options
INTEC SELECT LIMITED
Exchange Online, Office 365, Citrix and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITIL certification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant will be in touch. More ❯
with a detail-oriented and process-driven approach. Excellent relationship management and communication skills, capable of engaging senior stakeholders and outsourced providers. Professional certifications (e.g., Microsoft Certified: Endpoint Administrator, ITIL, or CISSP) are a plus. Experience in financial services or high-compliance environments is advantageous. To be considered, please ensure you complete your application on the Computappoint website. Services offered More ❯
with a detail-oriented and process-driven approach. Excellent relationship management and communication skills, capable of engaging senior stakeholders and outsourced providers. Professional certifications (e.g., Microsoft Certified: Endpoint Administrator, ITIL, or CISSP) are a plus. Experience in financial services or high-compliance environments is advantageous. To be considered, please ensure you complete your application on the Computappoint website. Services offered More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
of managing relationships with a range of stakeholders (suppliers and customers) Experience of translating business requirements into functional and non-functional requirements. Experience of Supporting Enterprise systems using a ITIL Framework Experience of using Middleware technologies: a. IBM WebSphere b. IBM Webseal/SAM c. IBM HTTP server d. IBM MQ e. NetIQ eDirectory f.Oracle Weblogic Experience of using Cloud … technology and Deployment practices Qualifications Essential ICT qualification AND Recent experience of Middleware and/or Cloud administration Desirable Professionally recognised Middleware or Cloud administration certification ICT related degree ITIL Foundation qualification Other professionally recognised ICT certification Employer details Employer name NHS Business Services Authority Address Stella House Goldcrest way, Newburn Riverside Newcastle Upon Tyne NE15 8NY Employer's website More ❯
technical teams, preferably within an MSP or IT services environment. Strong knowledge of IT infrastructure, networking, cloud services, and cybersecurity. Excellent organizational, leadership, and people management skills. Experience with ITIL processes and service management tools. Exceptional communication skills, with the ability to manage client relationships and influence stakeholders at all levels. Desirable Skills/Qualifications: Relevant certifications (e.g., ITIL, PMP More ❯
road maps and implement new services which are introduced by Microsoft. Provide third-level technical support for internal customers in all Microsoft technologies. Experience Familiar with IT industry standards, ITIL, ISO, IEC, etc and the principles embedded within them. Team Leading experience including managing teams workload Budget preparation experience and cost control Good interpersonal skills and ability to inspire confidence More ❯
road maps and implement new services which are introduced by Microsoft. Provide third-level technical support for internal customers in all Microsoft technologies. Experience Familiar with IT industry standards, ITIL, ISO, IEC, etc and the principles embedded within them. Team Leading experience including managing teams workload Budget preparation experience and cost control Good interpersonal skills and ability to inspire confidence More ❯
be considered. We value diverse perspectives and believe that different backgrounds can contribute to our team's success. It is important to note that the Bank has a robust ITIL Change Management process, has business-critical processes that depend on our RTGS environment, and requires incidents on these technologies to be resolved quickly. How This Role Fits into the Wider More ❯
be considered. We value diverse perspectives and believe that different backgrounds can contribute to our team's success. It is important to note that the Bank has a robust ITIL Change Management process, has business-critical processes that depend on our RTGS environment, and requires incidents on these technologies to be resolved quickly. How This Role Fits into the Wider More ❯
Preferred Qualifications: VoIP Telephone Installation experience. Related work experience in a technical help desk position and IT hardware and cabling installation. IAT III certification. Experience with ServiceNow ITSM & ITOM. ITIL v4 Foundation, or higher, certification. More ❯
BSc/Ba in a related field; relevant experience and certifications are a plus. Preferred Certifications: o PMI Project Management Professional (PMP) o Splunk Core Certified Power User o ITIL v4 Practice Manager (PM) o Microsoft Power BI Data Analyst Associate Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access More ❯
the tooling that supports it, e.g. Atlassian o Diagnosing and troubleshooting application issues resulting in service outages o Troubleshooting skills across different levels of the stack o Understanding of ITIL o Micro-services architectures, Docker and container platforms such as Openshift, Kubernetes ? Awareness and insight into technology trends to adopt new cutting edge tools Security Clearance Due to the nature More ❯
Ability to troubleshoot deployment related issues and work with development, application and infrastructure teams to resolve any issues. Understanding of open/distributed systems and Agile framework Awareness of ITIL frame work Ability to deliver results under pressure Good written and verbal communication skills. Main Skills require are as follows: Good working knowledge of distributed technologies Experience of Application deployments … in deploying to Java/J2EE based applications Experience in deploying into Middleware components such as IHS, IIS, webmethods and WAS Deployments of core applications and also middleware layer ITIL frame work (Good awareness or certification) Understanding of Oracle and MS-SQL DBs and experience of having created and run scripts for deployment, data extraction, data insertion. Strong Unix/ More ❯
ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITIL qualification preferable). Technical Proficiency: PC hardware and software. Audio Visual Equipment. Printers. Networking. Microsoft suite. Citrix. Active Directory. Microsoft Intune Microsoft Cloud More ❯
ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITIL qualification preferable). Technical Proficiency: PC hardware and software. Audio Visual Equipment. Printers. Networking. Microsoft suite. Citrix. Active Directory. Microsoft Intune. Microsoft Cloud More ❯