576 to 600 of 1,222 ITIL Jobs

to develop leadership capabilities. Experience in IT operations, support, or coordination roles. Excellent communication and organisational skills. A proactive mindset and willingness to learn from experienced colleagues. Familiarity with ITIL or SFIA frameworks is beneficial but not essential. Why This Role? Development Pathway : Grow your skills and experience under the guidance of senior Service Delivery Managers. Security Exposure : Gain hands More ❯

scale data environments Strong understanding of service management, with experience managing SLAs, vendors, and spend Great communication and stakeholder management skills—you can translate tech into impact Exposure to ITIL/service management frameworks (ideal but not essential) A proactive, improvement-focused mindset—we want someone who sees both the big picture and the technical details Why Join? Make a More ❯

scale data environments Strong understanding of service management, with experience managing SLAs, vendors, and spend Great communication and stakeholder management skills—you can translate tech into impact Exposure to ITIL/service management frameworks (ideal but not essential) A proactive, improvement-focused mindset—we want someone who sees both the big picture and the technical details Why Join? Make a More ❯

scale data environments Strong understanding of service management, with experience managing SLAs, vendors, and spend Great communication and stakeholder management skills—you can translate tech into impact Exposure to ITIL/service management frameworks (ideal but not essential) A proactive, improvement-focused mindset—we want someone who sees both the big picture and the technical details Why Join? Make a More ❯

scale data environments Strong understanding of service management, with experience managing SLAs, vendors, and spend Great communication and stakeholder management skills—you can translate tech into impact Exposure to ITIL/service management frameworks (ideal but not essential) A proactive, improvement-focused mindset—we want someone who sees both the big picture and the technical details Why Join? Make a More ❯

scale data environments Strong understanding of service management, with experience managing SLAs, vendors, and spend Great communication and stakeholder management skills—you can translate tech into impact Exposure to ITIL/service management frameworks (ideal but not essential) A proactive, improvement-focused mindset—we want someone who sees both the big picture and the technical details Why Join? Make a More ❯

scale data environments Strong understanding of service management, with experience managing SLAs, vendors, and spend Great communication and stakeholder management skills—you can translate tech into impact Exposure to ITIL/service management frameworks (ideal but not essential) A proactive, improvement-focused mindset—we want someone who sees both the big picture and the technical details Why Join? Make a More ❯

Deployment & Risk Management - a strategic VP-level role that blends service design, change governance, and risk management across a high-volume data platform environment. This isn't your typical ITIL service manager role. It's about designing a scalable service transition framework that ensures hundreds of monthly changes are delivered safely, efficiently, and with measurable value to internal engineering teams. More ❯

Deployment & Risk Management - a strategic VP-level role that blends service design, change governance, and risk management across a high-volume data platform environment. This isn't your typical ITIL service manager role. It's about designing a scalable service transition framework that ensures hundreds of monthly changes are delivered safely, efficiently, and with measurable value to internal engineering teams. More ❯

with Python/PowerShell. Deep understanding of incident response, threat detection, and frameworks (MITRE, NIST, CIS). Knowledge of vulnerability scanning, penetration testing, and network traffic analysis. Familiarity with ITIL processes (Incident, Problem, Change). Excellent stakeholder communication, with the ability to mentor and lead from a technical perspective. Desirable: Security certifications (CISSP, GIAC, SC-200, QRadar Specialist, Splunk, Chronicle More ❯

with SIEM tools, specifically QRadar Solid understanding of incident response methodologies and DFIR principles. Knowledge of network traffic analysis, vulnerability management, penetration testing, and malware reverse engineering. Familiarity with ITIL processes (Incident, Problem, Change). Strong written and verbal communication, with the ability to produce clear technical documentation and reports. Relevant certifications (e.g., CISSP, GIAC, SC-200) are highly desirable. More ❯

with SIEM tools, specifically QRadar Solid understanding of incident response methodologies and DFIR principles. Knowledge of network traffic analysis, vulnerability management, penetration testing, and malware reverse engineering. Familiarity with ITIL processes (Incident, Problem, Change). Strong written and verbal communication, with the ability to produce clear technical documentation and reports. Relevant certifications (e.g., CISSP, GIAC, SC-200) are highly desirable. More ❯

with SIEM tools, specifically QRadar Solid understanding of incident response methodologies and DFIR principles. Knowledge of network traffic analysis, vulnerability management, penetration testing, and malware reverse engineering. Familiarity with ITIL processes (Incident, Problem, Change). Strong written and verbal communication, with the ability to produce clear technical documentation and reports. Relevant certifications (e.g., CISSP, GIAC, SC-200) are highly desirable. More ❯

with SIEM tools, specifically QRadar Solid understanding of incident response methodologies and DFIR principles. Knowledge of network traffic analysis, vulnerability management, penetration testing, and malware reverse engineering. Familiarity with ITIL processes (Incident, Problem, Change). Strong written and verbal communication, with the ability to produce clear technical documentation and reports. Relevant certifications (e.g., CISSP, GIAC, SC-200) are highly desirable. More ❯

years MIN technical consulting experience within a Managed Service Provider* Strong communicator who can simplify the complex for clients* Ability to recommend and implement smart, practical solutions* Familiarity with ITIL, cybersecurity standards (Cyber Essentials, ISO 27001, NIST) and data protection requirements* Hands-on expertise with:o Windows Server (AD, GPOs, DNS, DHCP, DFS, Hyper-V)o Microsoft 365 (Exchange Online More ❯

or customer success in a cloud/MSP environment Highly accountable, able to pro-actively take ownership of issues, de-escalate disputes and reach positive outcomes Strong knowledge of ITIL (v4 certified) and cloud-managed services (e.g., Azure, VMware) Commercially astute, data-driven, and comfortable engaging with executive-level clients Experienced in leading and developing high-performing, cross-functional teams More ❯

necessary. Ensure compliance with relevant regulations, standards and best practices. Required skills, qualifications and experience Experience in service delivery management, with a strong understanding of service management frameworks (e.g., ITIL, ISO/IEC 20000) Experience working with ILS delivery frameworks (e.g Def-Stan 00-600) Experience working with MOD customer Project Management experience Experience supporting complex Experience as a Control More ❯

necessary. Ensure compliance with relevant regulations, standards and best practices. Required skills, qualifications and experience Experience in service delivery management, with a strong understanding of service management frameworks (e.g., ITIL, ISO/IEC 20000) Experience working with ILS delivery frameworks (e.g Def-Stan 00-600) Experience working with MOD customer Project Management experience Experience supporting complex Experience as a Control More ❯

necessary. Ensure compliance with relevant regulations, standards and best practices. Required skills, qualifications and experience Experience in service delivery management, with a strong understanding of service management frameworks (e.g., ITIL, ISO/IEC 20000) Experience working with ILS delivery frameworks (e.g Def-Stan 00-600) Experience working with MOD customer Project Management experience Experience supporting complex Experience as a Control More ❯

future recruitments. The ideal candidate will have/be: ? Experience within IT Service Delivery. ? Service Desk experience - Managing IT Tasks & setting business expectations through good communications. ? Some knowledge of ITIL or other industry-recognised IT frameworks. ? Good attention to detail in all aspects of work. ? Ability to prioritise and work under pressure. ? Ability to learn new skills quickly and thoroughly. More ❯

of an organisation. (English with additional European languages a plus). A proactive and entrepreneurial mindset with a focus on continuous improvement. Knowledge of Telecom & Networking solutions. Familiarity with ITIL best practices and service management frameworks (Certification desirable) Private Healthcare Plan Pension Plan Life Assurance Hybrid working 25 days Holiday Beyond the Job We're proud of our focus on More ❯

to achieve a high level of security clearance. SKILLS AND KNOWLEDGE: Excellent written and oral communication skills as the central point of contact for Deployed Service Delivery. Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. … DHCP, Firewall skills). Knowledge of backup technologies. Experience of desktop rollout and configuration. Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. Defence experience. ITIL Foundation Qualification. Analytical and problem-solving skills. Awareness of Agile methodologies. Clearance Requirements: Clearance to Start DV Clearance for Role DV Are you ready to make an impact? Begin your More ❯

Service Desk Manager to join our team in Lemont, Illinois (US-IL), United States (US). Job Summary: • The Service Desk Supervisor/Manager will be required to use ITIL as the foundation to drive consistent and reliable Service Desk activities, improving end-user satisfaction and productivity and increasing IT staff productivity. • The Service Desk Supervisor shall establish an efficient … delivering against established company and client commitments. • Provide program reporting for management and stakeholders for the project activities. • Ability to understand, apply, and improve/update procedures continually using ITIL principles. • Work is managed and tracked through ServiceNow and measured through Service Levels. • Ability to communicate complex technical information to all stakeholders, including those who do not have a technical … Qualifications: • Possess excellent written and verbal communication skills and an ability to brief senior level customer officials. • Proven reporting experience and capabilities in ServiceNow or similar ITSM ticketing system • ITIL v3 or higher • IT Certifications: HDI Support Center Analyst, Service Desk, MCITP, MCSA, MCA, RedHat, Linux or equivalent • Knowledge and use scripting language (BASH, PowerShell, etc). • Experience with Microsoft More ❯

made under the execution of this contract. Recent experience overseeing end user support and IT service delivery contracts is required for eligibility for this position. Information Technology Infrastructure Library (ITIL) v4 Foundations certification is required for eligibility for this position. Required Skills: • Bachelor's degree in computer science, Information Systems, Engineering, Business, or other related disciplines. • 5 years' experience in … services, computer and communications systems, associated protocols and industry standards and Federal information security and device configuration standards. • Experience providing supervisory oversight and coordinating tasks. • Information Technology Infrastructure Library (ITIL) v4 Foundations certification. • Excellent verbal and written communication skills. Preferred Qualifications: • Project Management Professional (PMP) certification. • Experience working with Project Lifecycle Methodologies (PMLC) methodologies. • Experience with Capability Maturity Model Integration More ❯

Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones and tablets Familiarity and More ❯