601 to 625 of 1,235 ITIL Jobs

to achieve a high level of security clearance. SKILLS AND KNOWLEDGE: Excellent written and oral communication skills as the central point of contact for Deployed Service Delivery. Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. … DHCP, Firewall skills). Knowledge of backup technologies. Experience of desktop rollout and configuration. Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. Defence experience. ITIL Foundation Qualification. Analytical and problem-solving skills. Awareness of Agile methodologies. Clearance Requirements: Clearance to Start DV Clearance for Role DV Are you ready to make an impact? Begin your More ❯

Service Desk Manager to join our team in Lemont, Illinois (US-IL), United States (US). Job Summary: • The Service Desk Supervisor/Manager will be required to use ITIL as the foundation to drive consistent and reliable Service Desk activities, improving end-user satisfaction and productivity and increasing IT staff productivity. • The Service Desk Supervisor shall establish an efficient … delivering against established company and client commitments. • Provide program reporting for management and stakeholders for the project activities. • Ability to understand, apply, and improve/update procedures continually using ITIL principles. • Work is managed and tracked through ServiceNow and measured through Service Levels. • Ability to communicate complex technical information to all stakeholders, including those who do not have a technical … Qualifications: • Possess excellent written and verbal communication skills and an ability to brief senior level customer officials. • Proven reporting experience and capabilities in ServiceNow or similar ITSM ticketing system • ITIL v3 or higher • IT Certifications: HDI Support Center Analyst, Service Desk, MCITP, MCSA, MCA, RedHat, Linux or equivalent • Knowledge and use scripting language (BASH, PowerShell, etc). • Experience with Microsoft More ❯

made under the execution of this contract. Recent experience overseeing end user support and IT service delivery contracts is required for eligibility for this position. Information Technology Infrastructure Library (ITIL) v4 Foundations certification is required for eligibility for this position. Required Skills: • Bachelor's degree in computer science, Information Systems, Engineering, Business, or other related disciplines. • 5 years' experience in … services, computer and communications systems, associated protocols and industry standards and Federal information security and device configuration standards. • Experience providing supervisory oversight and coordinating tasks. • Information Technology Infrastructure Library (ITIL) v4 Foundations certification. • Excellent verbal and written communication skills. Preferred Qualifications: • Project Management Professional (PMP) certification. • Experience working with Project Lifecycle Methodologies (PMLC) methodologies. • Experience with Capability Maturity Model Integration More ❯

Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones and tablets Familiarity and More ❯

IT infrastructure, SDLC, and operational resilience frameworks. Proven experience of working in Agile framework and banking domain. Must have experience in SQL Experience with governance tools and methodologies (e.g., ITIL, COBIT, TRMF). Familiarity with AI technologies and their infrastructure requirements. Excellent documentation, stakeholder engagement, and analytical skills. More ❯

directory integrations Line management or mentoring experience Excellent communication skills able to translate complex issues into user-friendly language Relevant certifications (e.g. Microsoft Azure/365, VMware, Citrix, CCNP, ITIL) or equivalent experience If youre ready to take the lead on IT infrastructure and want to be part of a forward-thinking organisation, wed love to hear from you. Closing More ❯

directory integrations Line management or mentoring experience Excellent communication skills able to translate complex issues into user-friendly language Relevant certifications (e.g. Microsoft Azure/365, VMware, Citrix, CCNP, ITIL) or equivalent experience If youre ready to take the lead on IT infrastructure and want to be part of a forward-thinking organisation, wed love to hear from you. Closing More ❯

relationship skills. Ability to lead large-scale technical projects with minimal supervision. Qualifications & Certifications (Desirable): Cisco Certified Network Associate (CCNA Voice/Collaboration) Cisco Certified Network Professional (CCNP Collaboration) ITIL Foundation Certification Microsoft Teams Voice or other cloud telephony accreditation Degree in IT, Networking, or a related discipline (or equivalent professional experience) If you have the relevant experience and would More ❯

Citrix technologies Working knowledge of security principle within infrastructure technologies Experience of working at a third line or higher level within infrastructure services Proven project exposure working within an ITIL lead organisation, preferably in manufacturing Self-motivated and able to work on own whilst delivering against deadlines and key milestones Demonstrates a calm and considered approach when operating a FMCG More ❯

Citrix technologies Working knowledge of security principle within infrastructure technologies Experience of working at a third line or higher level within infrastructure services Proven project exposure working within an ITIL lead organisation, preferably in manufacturing Self-motivated and able to work on own whilst delivering against deadlines and key milestones Demonstrates a calm and considered approach when operating a FMCG More ❯

project management skills including planning, budgeting, risk management etc Excellent communication, interpersonal and stakeholder management skills Experience with a variety of project management methodologies (Waterfall and Agile) Knowledge of ITIL or other service management frameworks Knowledge and experience of Solution Lifecycle Experience of implementing a variety of platform and applications It would be advantageous if you have worked for a More ❯

project management skills including planning, budgeting, risk management etc Excellent communication, interpersonal and stakeholder management skills Experience with a variety of project management methodologies (Waterfall and Agile) Knowledge of ITIL or other service management frameworks Knowledge and experience of Solution Lifecycle Experience of implementing a variety of platform and applications It would be advantageous if you have worked for a More ❯

project outcomes and benefits in order to justify the business case and decisions to prioritise the project for delivery. Skills: Infrastructure Project management within Financial Services, that has established ITIL processes. End to end experience of the project lifecycle. Strong analytical and conceptual skills and the ability to create original concepts on projects. Excellent communication and stakeholder management skills with More ❯

project outcomes and benefits in order to justify the business case and decisions to prioritise the project for delivery. Skills: Infrastructure Project management within Financial Services, that has established ITIL processes. End to end experience of the project lifecycle. Strong analytical and conceptual skills and the ability to create original concepts on projects. Excellent communication and stakeholder management skills with More ❯

project outcomes and benefits in order to justify the business case and decisions to prioritise the project for delivery. Skills: Infrastructure Project management within Financial Services, that has established ITIL processes. End to end experience of the project lifecycle. Strong analytical and conceptual skills and the ability to create original concepts on projects. Excellent communication and stakeholder management skills with More ❯

strong technical fluency across infrastructure domains, a track record of delivering complex ICT projects, and proven ability to hold teams accountable. PRINCE2, PMP or APM qualifications are preferred, with ITIL, AWS or Cisco certifications a strong plus. More ❯

basis. You will be tasked with day-to-day support and troubleshooting of issues within the company's infrastructure network services ensuring you work to agreed SLAs within an ITIL environment. This role is onsite in Glasgow, paying a salary up to £55,000 DOE. You will need to be a UK Citizen or have Indefinite leave to remain. Duties More ❯

BAU basis.You will be tasked with day-to-day support and troubleshooting of issues within the company's infrastructure network services ensuring you work to agreed SLAs within an ITIL environment.This role is onsite in Glasgow, paying a salary up to £55,000 DOE. You will need to be a UK Citizen or have Indefinite leave to remain. Duties: Providing More ❯

management process to others who are not familiar or experienced with the process. Perform other duties as assigned. What Will Our Ideal Candidate Have? Knowledge and experience with Information Technology Infrastructure Library processes and event management. Excellent communication skills with the ability to translate technical concepts into relevant business terms. Demonstrated independently research, analyze and pinpoint root cause of significant More ❯

of IT management experience ie people leadership Deep understanding and experience across diverse infrastructure domains, including network, hybrid cloud, identity/security, and workplace technologies. Expert-level proficiency in ITIL, Agile, Waterfall, and other relevant service/operational management methodologies, Expertise in strategic vendor management and optimizing outcomes from third-party partnerships. Proven ability to deliver results in a dynamic More ❯

tools. Educational/Certifications University degree/Equivalent technical qualification or experienc Professional Cisco qualification ideally CCNA CCSA (Checkpoint Certified Security Administrator) or demonstrable experience of managing Checkpoint firewalls ITIL Service Management Foundation Qualification – Desirable CCNA - Desirable CompTIA Network+ - Desirable Role overview Network Engineer 12month contract £300.00 - £350.00 per day IR35 status to be determined but likely InsideIR35 Company works More ❯

and experience, including setting up firewall rules, dynamic routing, load balancing, intrusion detection and prevention, setting up remote access and site-to-site VPNs. Strong practical experience of following ITIL processes in a 24x7 operations environment with tight SLA and security compliance requirements. Practical experience with the majority of: Cisco Nexus 7000/9000 series, NX-OS, IOS, VDC, VPC More ❯

relevant security controls. Experience of querying SQL Server databases using T-SQL for data validation, reporting, or audit support. Relevant industry certifications (e.g., CompTIA Security+, Microsoft Certified: Security Administrator, ITIL). What We Offer: Competitive salary and benefits package. Opportunity to work at the forefront of the UKs clean energy transition. Support for professional development, training, and certification. A purpose More ❯

strategy and enterprise architecture in large organisations. Proven success driving digital transformation across infrastructure and operations. Strong stakeholder management and influencing skills at Board/Executive level. Certified in ITIL, TOGAF, SAFe or Cloud (AWS, Azure, GCP). A visionary leader who can deliver clarity, strategy and results. Why Apply? This is a rare opportunity to step into a pivotal More ❯

maintenance and systems management. Be responsible for meeting IT Service Desk SLA's and achieving KPI's Develop policies and drive process improvement in line with standards such as ITIL and Cyber Essentials. Ensure that company policies are implemented, review and maintain procedures and ensure necessary tracking information is captured. Lead and manage the IT team Comprising of Senior IT More ❯