Northern Lincolnshire and Goole NHS Foundation Trust
for their role. Person Specification Education and Qualifications Essential Level 4 qualification or equivalent experience in an IT end user service/supporting field Evidence of continuing professional development ITIL 4 Foundation Relevant established experience of working in an IT Technical environment in a support role with an IT end users, working within a service desk environment Desirable Full UK More ❯
6+ years of ServiceNow experience At least 3 years of experience in implementing ServiceNow CSM projects Should have implemented 2 complex CSM projects Highly proficient across the breadth of ITIL practices Having experience on Agile methodology Experience as leader of successful ServiceNow implementation engagements, including designing the solution, delivering configurations and data initialization. More ❯
record of delivering a quality service to agreed SLA's and OLAs. Any experience around Service Improvement would be helpful but essential. Must have outstanding Communication and Stakeholder skills. ITIL Accreditations would be nice but again not essential. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built More ❯
. Qualifications: • Must have ability to obtain a Secret Clearance Years of experience: 5+ years Certification Requirements: Desired: Current DoD 8570 approved IAT Level II certification such as Security+, ITIL Education Requirements: BS Degree preferred Security Requirements: US Citizen and ability to obtain a Secret Clearance Salary Range: $120,000 to More ❯
enablement and training. - Must have DoD 8570 Level II Certification - Must have DoD Top Secret/SCI Clearance - Candidate with certifications such as CSM or PMP and/or ITIL is preferred - Any AWS certification is a plus - Past experience with DoD, DHS, and US Coast Guard intelligence analyst will be a plus Applicants accepted through September 2025 or until More ❯
troubleshooting skills. Excellent communication skills to act as a bridge between technical teams and business users. Preferred Qualifications: Experience in a federal or highly regulated government environment. Familiarity with ITIL or formal change management processes. Atlassian certifications. More ❯
Maidenhead, Berkshire, England, United Kingdom Hybrid / WFH Options
Lorien
contract basis. Please note if successful you will need to set up via an Umbrella Company/PAYE. This individual can work independently and lead the service operations with ITIL process implementation. They should be able to help our client improve the support performance and able to track the progress by quantifying, with right set of the KPI and metrics. More ❯
modules. Experience in developing Scoped applications Proficiency in JavaScript, Glide scripting, and ServiceNow's development tools. Experience delivering and maintaining integrations using REST and SOAP APIs. Sound knowledge of ITIL processes and ServiceNow SDLC. Demonstrated ability to lead teams and mentor others in technical practices. Experience of working in large-scale, multi-team environments with legacy integration. Key Responsibilities Lead More ❯
Friday: 6pm-6am) • All candidates will work 6-8 weeks on day shift while they train. Desired Qualifications: • Network certifications Cisco CCNA, CCNP, CCIE, Juniper JNCIA, JNCIS, or JNCIE, ITIL Foundations, and/or CISSP. Benefits and Perks: • Competitive salary and comprehensive benefits package • Commitment to diversity and inclusion in the workplace. • Opportunities for professional growth and development. • Company Sponsored More ❯
Friday: 6pm-6am) • All candidates will work 6-8 weeks on day shift while they train. Desired Qualifications: • Network certifications Cisco CCNA, CCNP, CCIE, Juniper JNCIA, JNCIS, or JNCIE, ITIL Foundations, and/or CISSP. Benefits and Perks: • Competitive salary and comprehensive benefits package • Commitment to diversity and inclusion in the workplace. • Opportunities for professional growth and development. • Company Sponsored More ❯
Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
Picture More
Confidence managing budgets and reporting spend Supplier and contract management skills, with neat documentation habits Collaborative approach with IT and Finance Bonus points for ITAM exposure and ITSM/ITIL awareness Who this suits You’ve got a stable track record and want more ownership than a big, siloed team can offer. Your background could be from any industry, and More ❯
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
unified team What youll need Were looking for a delivery leader whos customer-obsessed, commercially astute, and thrives on making a tangible difference Experience managing live services with an ITIL Foundation (or higher) certification You understand how IT services drive business outcomes and how to align delivery with customer goals Whether presenting performance insights or rallying a virtual team, you More ❯
technical audiences. Ability to document technical requirements and proposed solutions. Experience with domain separation and automation/orchestration processes within ServiceNow. ServiceNow certifications in Administration, Implementation, or Application Development; ITIL and ServiceNow Implementer certifications are preferred. Experience working with a Content Management System is a plus. Minimum of 5 years of experience in application programming. How to Apply: If you More ❯
workload management tools Software/Tools: Kanban board tools (e.g. Jira, Trello) Ticketing systems (ITSM tools) Adobe Commerce (training provided) Certifications & Standards: Adobe Commerce certification (training and funding available) ITIL knowledge advantageous but not essential InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably More ❯
workload management tools Software/Tools: Kanban board tools (e.g. Jira, Trello) Ticketing systems (ITSM tools) Adobe Commerce (training provided) Certifications & Standards: Adobe Commerce certification (training and funding available) ITIL knowledge advantageous but not essential InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably More ❯
Lutterworth, Leicestershire, United Kingdom Hybrid / WFH Options
RedTech Recruitment Ltd
knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Exposure to Linux, OS X, virtualisation technologies (e.g. VMware), Azure/AWS, and backup solutions Familiarity with ITIL frameworks and process-driven support environments Excellent troubleshooting, communication, and documentation skills Ability to manage multiple cases, mentor junior staff, and work collaboratively within a team Degree in Computer Science … Desktop Support Engineer/2nd Line Support/1st Line Support/Windows Server/Microsoft Azure/VMware/Linux/Networking/VPN/Cloud Support/ITIL/Office 365/Active Directory/AWS/Backup Solutions/Computer Science/InformationTechnology/Engineering More ❯
critical incident as required during high-profile events within the organization. Minimum Requirements:3+ years of customer service experience. Knowledge of IT operations, IT systems, policies, and procedures including ITIL framework. Excellent working knowledge of an ITSM platform - ServiceNow is preferred Strong understanding of event management and escalation procedures. Excellent problem-solving and decision-making skills, with the ability to … s degree in Computer Science, Engineering, Business, or related field Demonstrated leadership abilities and a track record of successfully managing incident response teams. Experience with crisis management and communications ITIL 4 Foundations certification Microsoft Azure Fundamentals certification Customer/vendor management experience Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment More ❯
solutions Configuring, maintaining, and performing backups/restoration for Teams and SharePoint Online Large-scale migrations to SharePoint Online ShareGate or similar SharePoint migration tools Agile methodologies (Scrum, Kanban) ITIL practices and service management Azure Information Protection/Microsoft Purview Information Protection Data Rights Management Windows Server administration and support Group Policy Objects in a hybrid AD environment Don't … hesitate to apply if you don't meet all essential criteria. We value diverse perspectives and contributions. Note that the Bank has a robust ITIL Change Management process and requires evenings/weekends for live systems; compensation is included in base salary with no additional remuneration. Inclusion and Employment Information The Bank values diversity, equity and inclusion and aims to More ❯
solutions Configuring, maintaining, and performing backups/restoration for Teams and SharePoint Online Large-scale migrations to SharePoint Online ShareGate or similar SharePoint migration tools Agile methodologies (Scrum, Kanban) ITIL practices and service management Azure Information Protection/Microsoft Purview Information Protection Data Rights Management Windows Server administration and support Group Policy Objects in a hybrid AD environment Don't … hesitate to apply if you don't meet all essential criteria. We value diverse perspectives and contributions. Note that the Bank has a robust ITIL Change Management process and requires evenings/weekends for live systems; compensation is included in base salary with no additional remuneration. Inclusion and Employment Information The Bank values diversity, equity and inclusion and aims to More ❯
call duties. Key Skills & Experience: 5+ years’ experience in Service Desk or technical support roles. Strong knowledge of Microsoft Windows 11, Office 365, Active Directory, and SCCM. Familiarity with ITIL framework and ITSM systems (e.g., Freshservice, ServiceNow). Proven troubleshooting, documentation, and customer service skills. Ability to manage competing priorities and work effectively under pressure. Excellent written and verbal communication … financial services or multi-site support environments. Exposure to vulnerability management tools (e.g., Qualys) and remote access administration. Experience with Microsoft Power Apps and automation of Service Desk processes. ITIL 4 Foundation and/or Service Desk Analyst certification. Shift pattern covering the following support hours 07:00-18:00 Monday-Friday. You will also work a Saturday shift approximately More ❯
proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc. Ability to travel up to 20%. Standout qualifications: Relevant industry recognized certifications (IIBA, ITIL, CBAP, CCAB) Knowledge of ITIL IT Service management and experience defining, deploying and managing ITSM Processes. DT Systems Analyst experience in a multi-facility Manufacturing organization with a direct and More ❯
Wanlip, Leicestershire, United Kingdom Hybrid / WFH Options
Leicestershire Fire and Rescue
and experience. You will be capable of working swiftly and accurately, often in time sensitive situations. You will understand the benefits of working to well described processes, aligned to ITIL methodology. In return, the successful candidate will receive the following benefits: Competitive salary Flexible working Generous leave entitlement plus public holidays A full ongoing professional development programme Opportunity to learn More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Leicestershire Fire and Rescue
and experience. You will be capable of working swiftly and accurately, often in time sensitive situations. You will understand the benefits of working to well described processes, aligned to ITIL methodology. In return, the successful candidate will receive the following benefits: Competitive salary Flexible working Generous leave entitlement plus public holidays A full ongoing professional development programme Opportunity to learn More ❯
Hertfordshire, Stevenage, United Kingdom Hybrid / WFH Options
4Recruitment Services
a Domain Architect or similar role (Enterprise or Senior Solutions Architect) in an IT environment. Strong understanding of enterprise architecture frameworks (e.g., TOGAF). Preferred Qualifications: Certified in TOGAF, ITIL, or similar frameworks. Experience in infrastructure services, construction or related industries. More ❯