901 to 925 of 1,404 ITIL Jobs

environment, including MS365 and AzureExperience of managing cyber/information security and other governance policies and processesRelevant technical and professional qualifications/accreditations e.g. ITIL and Prince2Hands-on as well as strategicCollaborative and willing to engage with users across the businessBudget/vendor management skillsStrong project management skills and experienceEngaging ...

Manager, Service Delivery Manager or Customer Success experience. Managed services experience managing multiple customers. Experience running technical QBRs and service reviews. Good understanding of ITIL, SLAs and service improvement. Technical knowledge of IT infrastructure, backup and disaster recovery. Experience with Rubrik, Druva, Zerto, Commvault or NetBackup is advantageous. Excellent customer ...

similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days ...

Previous experience within the utilities sector is desirable Qualifications Degree-level education or equivalent PRINCE2 or PMP qualification Relevant practitioner-level project management qualification ITIL experience/qualification would be advantageous Knowledge of Critical National Infrastructure (CNI) regulations would be highly desirable Experience within a Cyber Resilience setting would ...

similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days ...

data analytics, scripting, and coding preferred Strong knowledge of IT operations, operating systems and applications Strong knowledge of control principles/frameworks (COBIT, COSO, ITIL) Business and finance operations and/or audit experience a plus Experience with a Big4 audit firm a plus Critical thinker with the ability ...

ability to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress. Responsibilities: Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution ...

NodeJS, or C# Strong hands-on cloud platform experience, Azure or AWS Experience with infrastructure-as-code technologies such as Terraform Solid understanding of ITIL practices Experience with on-call and out-of-hours support responsibilities Nice-to-Haves Working knowledge of highly available architectures Working knowledge of MSSQL, Postgres ...

provide a statement of work for a client. Your new role Service Management Consultant Key Skills & Experience Strong experience in IT service management, ITIL practices, operational process design, managed services or service transformation. Good understanding of incident, change, problem, continuity and service ownership processes in complex technology environments. Ability ...

provide a statement of work for a client. Your new role Service Management Consultant Key Skills & Experience Strong experience in IT service management, ITIL practices, operational process design, managed services or service transformation. Good understanding of incident, change, problem, continuity and service ownership processes in complex technology environments. Ability ...

computer support-related setting; experience working in a networked environment. Prior experience with a ticketing system is strongly preferred. Working knowledge of ITIL service management and its processes is highly advantageous. If you are interested in this position please apply online or for more information please contact ...

operationally intensive industries Qualifications Degree in Information Technology, Systems Engineering, Computer Science or a related discipline, or equivalent professional experience. Relevant certifications such as ITIL, Architecture, Integration, Programme Delivery or platform-specific certifications are advantageous. Why Join Tarmac? This is an exciting opportunity to be at the heart ...

operationally intensive industries Qualifications Degree in Information Technology, Systems Engineering, Computer Science or a related discipline, or equivalent professional experience. Relevant certifications such as ITIL, Architecture, Integration, Programme Delivery or platform-specific certifications are advantageous. Why Join Tarmac? This is an exciting opportunity to be at the heart ...

Firewalls.Possess excellent communications skills, organisational skills and be independent and comfortable with autonomous working.Have the ability to tackle complex problems and incidents.Have experience in ITIL ICT service delivery on critical infrastructure.Have experience of working under pressure to meet deadlines while handling multiple priorities.Be experienced in patch management including analysis ...

serve. What we need to see from you Strong background in Product Management, ideally in support or operations management, in IT Services. Knowledge of ITIL fundamentals and Microsoft support models. Comfort balancing operational and business priorities (SLAs, costs, contracts). A proactive, collaborative approach with global teams and stakeholders. ...

code changes according to timescales provided.Manage service integration and transition from CTB.Develop and conduct regression and NFR testingFollow the change and incident management process. ITIL preferredAct as Second, Third Line RTB escalationProvide regular updates regarding development progress.Mentor and support junior members of the teamMaintain an awareness of and comply with ...

with connectivity technologies is preferred • Familiarity with general Customer Service handling relationships & CRM systems Passion to develop and learn industry best practice, such as ITIL service strategy • Able to interpret ticket, SLA, call and time logging data, identify trends, and present clear findings • Enthusiasm for furthering career in technical support ...

impacts are understood. - Provide technical leadership, mentoring and guidance to network engineers, junior colleagues and wider IT teams. - Operate network services in line with ITIL-aligned incident, problem, change, release and configuration management practices. Required Skills/Experience: - Strong experience on working as a senior or lead network engineer within ...

impacts are understood. - Provide technical leadership, mentoring and guidance to network engineers, junior colleagues and wider IT teams. - Operate network services in line with ITIL-aligned incident, problem, change, release and configuration management practices. Required Skills/Experience: - Strong experience on working as a senior or lead network engineer within ...

establish priorities in a multi-tasking & fast-paced environmentExperience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo), Elastic Stack and NagiosKnowledge of ITIL is an advantageThe minimum base salary for this role is $100,000 if located in New York. This expectation is based on available information ...

professional and disciplined approach at all times when working within client Data Centre’s Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works Show competency with local policies ...

customer services focused To build strong working relationships Preferred Experience and/or QualificationsZendesk experience Microsoft Office Experience Strong verbal and written communication skills ITIL Background preferred Benefitsð Holidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service ...

Knowledge of Avaya telephony systems. Experience managing Catapan encryptors and associated security procedures. Relevant Cisco certifications (CCNA, CCNP or equivalent). Experience working within ITIL service management environments. TPBN1_UKTJ ...

Knowledge of Avaya telephony systems. Experience managing Catapan encryptors and associated security procedures. Relevant Cisco certifications (CCNA, CCNP or equivalent). Experience working within ITIL service management environments. ...

larger or mature MSP/MSSP Experience building or maturing Centers of Excellence, technical practices, or service delivery organizations Co-managed IT experience ITIL, service management, RACI, or other operational governance experience P&L, budgeting, service design, or operational financial responsibility Experience in both managed services and internal enterprise ...