Support Analyst Job Vacancies

326 to 350 of 595 Support Analyst Jobs

Operations Support Analyst

London Area, United Kingdom
Anson McCade
Role: Operations Support Analyst Location: London (3 days a week) Salary: Up to £55,000 + 10% bonus We’re looking for a proactive Operations Support Analyst to join our growing enterprise IT team. In this role, you’ll support the smooth running of core business applications across HR, Finance, ERP, and integration platforms. You … high service availability and drive continuous improvement across operations. Key Responsibilities: Monitor daily service operations and manage incident escalations Create and maintain operational reports and dashboards (Excel, Power BI) Support release cycles and coordinate communication with key users Identify and deliver small-scale improvement initiatives Document processes and training materials Conduct root cause analysis and support problem resolution … Manage vendor relationships and hold service reviews What You’ll Bring: 2–3 years of experience in operations support for enterprise IT systems Strong analytical, reporting, and communication skills Ability to manage multi-environment application landscapes Experience with service and vendor management Familiarity with ITIL, Lean, or Six Sigma principles (preferred) This is a great opportunity for someone who More ❯
Posted:

Operations Support Analyst

City of London, London, United Kingdom
Anson McCade
Role: Operations Support Analyst Location: London (3 days a week) Salary: Up to £55,000 + 10% bonus We’re looking for a proactive Operations Support Analyst to join our growing enterprise IT team. In this role, you’ll support the smooth running of core business applications across HR, Finance, ERP, and integration platforms. You … high service availability and drive continuous improvement across operations. Key Responsibilities: Monitor daily service operations and manage incident escalations Create and maintain operational reports and dashboards (Excel, Power BI) Support release cycles and coordinate communication with key users Identify and deliver small-scale improvement initiatives Document processes and training materials Conduct root cause analysis and support problem resolution … Manage vendor relationships and hold service reviews What You’ll Bring: 2–3 years of experience in operations support for enterprise IT systems Strong analytical, reporting, and communication skills Ability to manage multi-environment application landscapes Experience with service and vendor management Familiarity with ITIL, Lean, or Six Sigma principles (preferred) This is a great opportunity for someone who More ❯
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Desktop Support Analyst - Bank - City London

City of London, London
Nexus Jobs Limited
Desktop Support Analyst ?" Bank ?" City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in Desktop Support from 1 st to 3 rd level in a banking environment. You ideally have experience of working within a banking environment and understanding the banking arena. Responsible for the full range … of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis … Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement Main skills required are: -Experience supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk More ❯
Employment Type: Permanent
Posted:

Techncial Support Analyst x 2 - Bristol - New (REFBJ21)

London, England, United Kingdom
RedRock Resourcing
exclusive features. Direct message the job poster from RedRock Resourcing A high-profile organisation - recognised as the leader in its field - requires a number of 2nd/3rd Line Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and … and Disposal, IT System Operations and Maintenance, and IT Services and IT Consulting Referrals increase your chances of interviewing at RedRock Resourcing by 2x Get notified about new Technical Support Analyst jobs in Greater Bristol Area, United Kingdom . IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ21) Greater Bristol Area, United Kingdom More ❯
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Senior Application Support Analyst - SQL, BI tools

Glasgow, Lanarkshire, United Kingdom
Mills Goodwin Talent Network
Senior Application Support Analyst - SQL, BI tools; Glasgow, G40; £35-42k + bonus, pension, hols etc An enthusiastic Application/Database Support Engineer/Analyst with a proven background supporting business critical applications (including use of SQL queries) is sought to join this established & successful Glasgow organisation who, are currently going through a major application … upgrade & digital transformation. The Senior Application Support Analyst will play a key role in the support, maintenance & ongoing enhancement of business critical, database applications as well as leading & mentoring colleagues too. They should be keen to utilise their own ideas to add additional functionality & further improve performance of the key applications. You will probably be an existing … IT Support Technician or Application Support Analyst with a good knowledge of databases (eg SQL Server or Access) and will have proven trouble-shooting & problem-solving skills. You will also have proven experience writing database queries (eg SQL or Excel queries) for data analysis purposes and have some exposure to database reporting tools such as Tableau, Power More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 42,000 Annual
Posted:

Desktop Support Analyst - Bank - City London

London, United Kingdom
Jas Gujral
Desktop Support Analyst - Bank - City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in Desktop Support from 1 st to 3 rd level in a banking environment. You ideally have experience of working within a banking environment and understanding the banking arena. Responsible for the full range … of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis … Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement Main skills required are: -Experience supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

WMS/AWS Application Support Analyst

Uxbridge, London
Computer Futures
Application Support Analyst (WMS + AWS) 3PL Logistics | Cloud Infrastructure | Warehouse Systems We're looking for an experienced Application Support Analyst to join a logistics environment supporting Warehouse Management Systems (WMS) hosted on AWS. What You'll Be Doing: WMS Support: Troubleshoot and resolve Level 2 incidents, liaise with warehouse users and vendors. AWS Monitoring … management, deployments, and proactive health checks. Integration & Tools: Work with APIs, EDI, TMS, ERP, and ServiceNow. Reporting: Use SQL and scripting to generate insights and performance reports. User Training: Support and train warehouse staff and first-line teams. Project Work: Participate in WMS upgrades, UAT, and go-live support. What We're Looking For: Strong WMS experience (Korber, Manhattan More ❯
Employment Type: Permanent
Salary: £45,000 - £45,000
Posted:

WMS/AWS Application Support Analyst

Uxbridge, Middlesex, England, United Kingdom
Computer Futures
Application Support Analyst (WMS + AWS) 3PL Logistics | Cloud Infrastructure | Warehouse Systems We're looking for an experienced Application Support Analyst to join a logistics environment supporting Warehouse Management Systems (WMS) hosted on AWS . What You'll Be Doing: WMS Support : Troubleshoot and resolve Level 2 incidents, liaise with warehouse users and vendors. AWS … management, deployments, and proactive health checks. Integration & Tools : Work with APIs, EDI, TMS, ERP, and ServiceNow. Reporting : Use SQL and scripting to generate insights and performance reports. User Training : Support and train warehouse staff and first-line teams. Project Work : Participate in WMS upgrades, UAT, and go-live support. What We're Looking For: Strong WMS experience (Korber, Manhattan More ❯
Employment Type: Full-Time
Salary: £45,000 per annum
Posted:

Application Support Analyst

West Malling, England, United Kingdom
Hybrid / WFH Options
Tiger Resourcing Group
Application Support Analyst Permanent, full-time position, 35 hours per week. The role offers flexible working hours, covering 7 hours per day between 7am and 6pm, Monday to Friday. Some out-of-hours and weekend work may occasionally be required. Location: Kings Hill-based (Kent) with hybrid working (average of 2 days per week in the Kings Hill … office) As an Application Support Analyst, your responsibilities will include: Managing and supporting production business systems and internal users Attending regular meetings with third-party suppliers and internal service reviews Handling Service Requests, Incidents, and Problem Management tasks, resolving issues independently or with team members Utilizing strong SQL knowledge and troubleshooting experience Participating in systems integration projects Managing More ❯
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Techncial Support Analyst x 3 - All Levels - New (REFBJ25)

Bristol, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Technical Support Analyst x 3 - All Levels - New (REFBJ25), Bristol Client: RedRock Resourcing Location: Bristol, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 26.06.2025 Expiry Date: 10.08.2025 Job Description: Technical Support Analyst x 3 - All Levels - New (REFBJ25) A high-profile … organisation - recognised as the leader in its field - requires a number of Technical Support Analysts due to continued growth! Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to detail. Excellent written and verbal communication skills. Good troubleshooting/problem solving skills. Enthusiastic … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯
Posted:

Techncial Support Analyst x 3 - All Levels - New (REFBJ25)

Bath, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Technical Support Analyst x 3 - All Levels - New (REFBJ25), Bath Client: RedRock Resourcing Location: Bath, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 26.06.2025 Expiry Date: 10.08.2025 Job Description: Technical Support Analyst x 3 - All Levels - New (REFBJ25) A high-profile … organisation, recognized as a leader in its field, requires several Technical Support Analysts due to continued growth. Suitable candidates will have: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctuality, good attention to detail, and excellent written and verbal communication skills. Good troubleshooting and problem-solving skills. Enthusiasm to learn and … Knowledge of virtualization software/cloud services (Azure/AWS) is highly beneficial. The duties include: Supporting clients, ensuring ticketing processes are followed, and clients are kept informed. Diagnosing support cases with team support. Proactive maintenance of client networks using support tools. Managing new workstation builds and user setups. Participating in technical projects, meeting clients, and delivering onsite More ❯
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IT Support Analyst (Part Time)

London, England, United Kingdom
Meraki Talent
Direct message the job poster from Meraki Talent Recruitment Consultant (IT and Change) at Meraki Talent Ltd IT Support Analyst (Part Time) Part Time – 20 hours per week Flexible working patterns across 2 – 4 days per week Midlothian (2 days required in office per week) Posted 26/06/2025 Applications Welcome ASAP Immediate Start Preferred Meraki … Talent is looking to hire a Part time IT Support Analyst to join one of their not-for-profit clients. The organisation is a longstanding trade body with a proud 100 year history of member support and industry representation. This position plays a crucial part in ensuring the smooth operation of systems used across all departments and … functions. The successful candidate will act as a key point of contact for both system improvement and user support, helping to drive technical reliability and service efficiency across the business. Key Responsibilities of the IT Support Analyst Deliver hands-on support for internal business platforms, including CRM and membership systems. Provide first-line technical assistance to More ❯
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Support Analyst

London, South East, England, United Kingdom
Michael Page Finance
The Support Analyst will work in the City of London managing the day-to-day operations of the client's exchange platforms, offering first-line technical support. They will troubleshoot, resolve, and escalate issues while ensuring smooth and efficient platform performance. Client Details The client is a leading European exchange operator that offers both primary and secondary trading … as well as licensing cutting-edge exchange infrastructure technology. They are a financial services firm known for their innovative business model and operate across multiple European markets. Description The Support Analyst's responsibilities include: Managing the daily operations and maintenance of multiple exchange platforms. Providing first-line support by answering calls, troubleshooting issues, and escalating when necessary. … with departments such as Compliance, Infrastructure, and Sales to ensure seamless platform operations. Create and deploy necessary changes, troubleshoot issues, and compile outage reports for incidents. Profile The ideal Support Analyst candidate will have some experience in a technical support role, with proficiency in Microsoft Excel, SQL , and Unix/Linux servers . They should be willing More ❯
Employment Type: Full-Time
Salary: £33,000 - £37,000 per annum
Posted:

Junior Application Support Analyst

Portsmouth, England, United Kingdom
GoLive Recruitment
Junior Application Support Analyst We are seeking a proactive and detail-oriented Junior Application Support Analyst to join our clients internal Systems Department, supporting core business applications and ensuring seamless operations across the organisation. Key Responsibilities: Provide 1st and 2nd line user support for issues related to the ERP system (IFS). Respond to user … queries promptly and effectively to ensure a high level of service. Troubleshoot application issues using documentation and support resources. Manage software user accounts and system access in coordination with team members. Develop and execute test plans for system upgrades and support process validation. Monitor and manage incident tickets, including liaising with external partners where needed. Assist with user … onboarding and training; create and maintain user guides and documentation. Promote best practices across the business systems environment. Participate in cross-functional process reviews to support continuous improvement. Escalate unresolved issues to senior team members or IT leadership as required. Candidate Profile: Strong proficiency in Microsoft Office (Excel, Word, PowerPoint). Excellent attention to detail and communication skills. A More ❯
Posted:

IT Support Analyst

Ramsgate
Trapeze Recruitment Services
As an IT Support Analyst , your role will be to provide IT helpdesk (1st and 2nd line) support to over 200 users performing daily network tasks and to ensure the IT service is consistent and adequately supported. Your working hours will be Monday through Friday, 8am-5pm, with an hour for lunch. You will be required to … provide weekend support on a rota basis. Due to the location of our client, you will need to have access to your own vehicle. IT Support Analyst Key responsibilities include: Install, maintain, and upgrade all IT-related equipment across the business Provide general support and excellent service to all users, and to deal with support … and to safeguard against failure of the system Install maintain, repair, and upgrade all telephone equipment and ensure the IT department provides an uninterrupted,d efficient service of communication Support and train new colleagues within the department Ensure all support calls are responded to in a timely manner, and project work is completed on time as per IT More ❯
Employment Type: Permanent
Salary: £28,000 - £32,000
Posted:

Helpdesk and Desktop Support Analyst

London, England, United Kingdom
Free-Work UK
Join to apply for the Helpdesk and Desktop Support Analyst role at Free-Work UK Join to apply for the Helpdesk and Desktop Support Analyst role at Free-Work UK Get AI-powered advice on this job and more exclusive features. This range is provided by Free-Work UK. Your actual pay will be based on … your skills and experience — talk with your recruiter to learn more. Base pay range Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services 1 st/2 nd line support (capable of root cause analysis) Remote branch support More ❯
Posted:

Junior Application Support Analyst

Kidderminster, England, United Kingdom
TieTalent
A Junior Application Support Analyst is now sought by a well-known software solutions Company. This is a fantastic and rare entry level opportunity for an ambitious individual to take their first step into a customer-focused technology role. To be considered you will have one of the following profiles: Some commercial experience gained within an IT service … desk/application support role combined with a knowledge of databases, operating systems (Linux – Ideal), ODBC, and MS Office tools. A dynamic individual with a knowledge of business processes; ideally, you will have worked with ERP systems and have gained a good understanding of the different areas they cover. You will be keen on progressing a career into a … technical role and will be able to demonstrate personal learning within areas such as technology, operating systems, databases, and data/reporting tools. Recruitment of this Junior Application Analyst will be based on experience, attitude, and appetite to learn and self-develop. Could this be your perfect career opportunity? Have you worked in your spare time to develop your More ❯
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IT Support Analyst

Carnforth, Lancashire, England, United Kingdom
ALTECH GROUP LTD
IT Support Analyst – Carnforth –M365/Windows OS I’m supporting a thriving North Lancashire business, as they bolster their small, but talented IT team.The role will be providing 1st/2nd line support to a disparate user base, answering and resolving queries and technical challenges. The environment is a strong mix of on prem and cloud More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Operations Support Analyst

London, United Kingdom
Hybrid / WFH Options
Anson Mccade
Operations Support Analyst £45000 - 55000 GBP Hybrid WORKING Location: United Kingdom (Greater London) Type: Permanent Operations Support Analyst Location: London | Hybrid (3 days/week in-office) Salary: £45,000 - £55,000 (depending on experience) We're looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications … HR, Finance, ERP, and integration platforms. About You You're a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments … Analyse performance trends and recommend system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line with service management best practices More ❯
Employment Type: Permanent, Work From Home
Posted:

D365 F&O Support Analyst

London, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Job Title: D365 F&O Support Analyst Support, associate, support analyst, support consultant, junior functional consultant, D365, SCM, D365FO, D365 F&O, Dynamics 365, Dynamics 365 Finance & Operations, supply chain, ERP, Finance – UK - Hybrid - £35k-45k Job Overview: Our end user client is seeking a D365 F&O Support Analyst to provide … motivated with a positive attitude. Ability to manage and prioritize workload independently. Willingness to learn and develop technical skills. Full UK Driving License. Responsibilities: Provide 1st/2nd line support for D365 F&O software. Monitor ERP batch queues for errors. Manage user access and security. Train end users on Dynamics AX & D365, including integrated applications. Maintain high customer … service standards and adhere to SLAs. Own support cases, troubleshoot, resolve faults, and escalate when necessary. Communicate progress to customers in a timely manner. Log incidents, service requests, and change requests using Service Desk Management tools and Azure DevOps. Liaise with third-party support when external assistance is needed. Manage remote support for customer issues. Create and More ❯
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Operations Support Analyst

South East, United Kingdom
Hybrid / WFH Options
Anson Mccade
Operations Support Analyst £45000 - 55000 GBP Hybrid WORKING Location: United Kingdom (Greater London) Type: Permanent Operations Support Analyst Location: London | Hybrid (3 days/week in-office) Salary: £45,000 - £55,000 (depending on experience) We're looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications … HR, Finance, ERP, and integration platforms. About You You're a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments … Analyse performance trends and recommend system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line with service management best practices More ❯
Employment Type: Permanent, Work From Home
Posted:

Business Application Support Analyst

London, England, United Kingdom
Hybrid / WFH Options
Hft
Business Application Support Analyst (Contract) Remote | 3–6 Months | Full-Time (37.5 hrs/week, Core Hours 10am–3pm) Start: June or Early July Are you a confident and capable support analyst with hands-on experience using Access Group software ? We’re looking for a skilled Business Application Support Analyst to provide day-to … day support across a suite of Access business applications. About the Role: This role is crucial in ensuring effective system use, resolving incidents quickly, and escalating where necessary to keep operations running smoothly. You’ll act as the first point of contact within the ICT department for all business systems queries, supporting staff across the organisation in the use … of the following Access applications : PeopleXD * RecruitXD * Charity CRM * Access Care Planner * Access People Planner * Key Responsibilities: * Provide first-line support and troubleshooting for business-critical systems * Maintain clear, professional communication with end users regarding incident progress and resolution * Escalate more complex issues to senior members of the business systems team * Contribute to remote meetings and continuous service improvement More ❯
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Application Support Analyst

York, England, United Kingdom
Fruition Group
actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Fruition Group Application Support Analyst York, 4 days per week on site Up to £37,500 Why Apply? This is a newly created role within a respected and high performing IT team … support. If you're hungry to grow, influence change, and be involved in the evolution of bespoke applications, this could be a great fit. Responsibilities: Provide day to day support for bespoke business applications (e.g. SQL-based, Sage, client-server systems) Respond to user queries, troubleshoot application issues and escalate where needed Liaise with developers to help implement bug … fixes and minor enhancements Document support procedures and contribute to application knowledge base Assist with testing and release of updates to ensure minimal user disruption Requirements: 3-5 years of experience in a technical support role such as application support, IT helpdesk, or infrastructure Familiarity with how web applications and client-server models function Confident communicator with More ❯
Posted:

Operations Support Analyst

City of London, London, United Kingdom
Hybrid / WFH Options
Anson McCade
Operations Support Analyst Location: London | Hybrid (3 days/week in-office) Salary: £45,000 – £55,000 (depending on experience) We’re looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications and driving meaningful change across enterprise IT systems. Reporting to the Operations Manager, you’ll play a … HR, Finance, ERP, and integration platforms. About You You’re a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments … Analyse performance trends and recommend system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line with service management best practices More ❯
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2nd Line Support Analyst - 24/7

Nottingham, Nottinghamshire, United Kingdom
Akkodis
2nd Line Support Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging … technologies. The Role As a 2nd Line Support Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on resolving incidents, increasing the first-time fix rates in addition to Batch Management and Event Monitoring. The Responsibilities Batch Monitoring … achieved. Patch Management. Increase the First Time Fix rate. Adhere to escalation procedures. Assist with technical escalations for other team members. Monitor call queue and follow up with specialist support teams for resolution. The Requirements Security (SC Clearance) or able to achieve. A good technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure More ❯
Employment Type: Permanent
Salary: £28000 - £31000/annum
Posted:
Support Analyst
10th Percentile
£25,375
25th Percentile
£28,000
Median
£34,000
75th Percentile
£46,250
90th Percentile
£57,500