351 to 375 of 585 Support Analyst Jobs

Junior Application Support Analyst Job Description An exciting position has arisen for a Junior Application Support Analyst to join the CDS Support team, primarily providing CODAS subject matter expertise to our growing customer base across Support and Implementation Projects. CODAS is complete end-to-end ERP software designed to handle all aspects of day … to-day running of a liquid fuels distribution business. More information can be found here: www.codas.com . Key Responsibilities: Become a CODAS Subject Matter Expert Provide application support to clients via telephone, email and remote access Diagnose incidents and assess priority Assist on new customer implementations Implement functionality for existing customers Create internal and external training and documentation We … first 12 months in the role will be spent working in the Implementations team to learn the system. Upon successful completion of training the role will transition to the Support Services team. Required Skills: Experience in systems analysis (preferably an ERP) Experience in a customer facing position Analytical problem solver Ability to provide a professional and enthusiastic service, ensuring More ❯

Your new company An Investment Management Firm based in Henley-On-Thames (Need to be able to commute to the office). Your new role Senior Desktop Support Analyst What you'll need to succeed Excellent customer service and communications skills. Previous experience doing VIP Support/C-Suite support is highly preferable. In-depth experience … in a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment Prior experience in a senior position within a technical role with a consistent record of ownership, accountability, and where you were responsible for delivering solutions to complex problems Up-to-date knowledge of technologies, equipment and software appropriate to … business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals Network and Telephony patching experience Audio Visual support and troubleshooting experience Preferably knowledge of ITIL V3/4 Foundation Microsoft Certification or equivalent experience (Nice to have) What you'll get in return An exciting opportunity to join an international organisation working with a More ❯

Software Support Analyst required. Excellent opportunity to work within an IT Support Team in a growing software business. They provide telephone & on-site assistance to customers throughout the country, dealing with various software and hardware technology issues. This is a full-time, hands-on position and it provides an excellent opportunity to expand and develop your IT … assistance and training to existing customers Desktop PC & Server installation, configuration and diagnosis as required Client, server and network security management Multi-site LAN, WAN, and VoIP configuration and support Provide technical support to existing customers in use of a bespoke eCommerce platform Position Requirements Driving License & Car – ESSENTIAL Ability to learn & adapt quickly Good communication and customer More ❯

Role: ICT Support Analyst Location: Gloucester (Hybrid 2 days per week on-site) Salary: £34,000 - £36,000 Are you an experienced ICT Support Analyst who thrives on solving complex problems, delivering excellent customer service, and making a meaningful impact on users' daily work? If you’re looking for a role where your technical skills and … key Records Management System (RMS), along with associated platforms like CAD and mobile solutions, systems that truly matter. What You'll Be Doing Providing 2nd/3rd line application support for the RMS and related platforms. Collaborating closely with end users, developers, and infrastructure teams to troubleshoot and resolve incidents. Investigating root causes, proposing both short-term fixes and … with stability, benefits, and career development on offer. A rare opportunity to work on systems that play a vital role in people’s lives, this isn’t your average support job. More ❯

What do you want to search? Keyword Apprenticeship Type Location IT Systems Support Analyst Apprentice (Boxxe) Apply From: 21/12/2024 Learning Provider Delivered by ESTIO TRAINING LIMITED Employer BOXXE LIMITED Vacancy Description Becoming a valued part of the Security Services team Learning how to provide technical support Helping the existing staff, to deliver IT … support services to clients, including the setup, configuration and delivery of end-user devices Managing the helpdesk system, ensuring all calls and tickets are handled within appropriate timescales Working on resolving the first-line support where capable and working with more experienced staff to help resolve more complex issues or referring to second/third-line support … certifications you gain are highly respected and globally recognised, giving you the best possible start in your professional career within the IT sector Key Details Vacancy Title IT Systems Support Analyst Apprentice (Boxxe) Employer Description For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and More ❯

Cloud Marketplace 2nd Line Support Analyst Would you like to kick start your career in a supportive,collaborativeand innovative company? Do you enjoy working as part of an enthusiastic, passionate,and collaborative team? Join our IT Team IT systems play a pivotalrole in Softcat's success. As our business grows and evolves it is essential that we have … to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. A Cloud Marketplace 2nd LineSupport Analyst focuses on providing advanced technicalsupport for cloud-based … systems and services As a Cloud Marketplace 2nd Line Support Analyst , you'll be responsible for: Respond to 2nd line support issueswithin customer Service Level Agreements (SLAs) Diagnose and resolve technical problemsrelated to cloud services, including issues with virtual machines, storage, and networking Monitor cloud systemsand proactively identify and resolve issues Escalate unresolved issuesto 3rd Line Support More ❯

Operations Support Analyst page is loaded Operations Support Analyst Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id JR25_000428 Help grow a safer, cleaner, healthier future for everyone, every day. Role Summary The Operations Support Analyst will report to the Operations Manager and will assist in … life and driving Continuous Improvement of operations across group enterprise IT systems. Given Halma's complex environment consisting of an HQ organisation and 40+ individual companies, as an Operations Support Analyst, you will work with our key users, application/platform owners and end users to help them resolve, co-ordinate, triage, communicate and implement effective operations across … the landscape Role Responsibilities Routine Procedures Monitor daily service operations and identify urgent requests Handle incidents and manage escalations Conduct routine checks to identify process defects Reporting Support the creation of routine reporting packs and dashboards for internal stakeholders, utilising and defining performance metrics - Service Level Agreements (SLAs) etc Conduct Analysis utilising tools such as Excel or PowerBI, to More ❯

IT Technical Support Analyst Norwich 3 Months + UMBRELLA ONLY Job Purpose: The post holder will work in the IT Technical Support Team, providing second and third line support to the Trust's users. They will be responsible for ensuring the optimum use of the Trust's IT systems including managing capacity, proactively monitoring error conditions … and alerts and ensuring that all of the Trust policies and procedures relating to security and best practice are adhered to. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values … of People focused, Respect, Integrity, Dedication and Excellence. Overview of Essential Responsibilities: Provides advice and guidance on technical matters, supervise the other Technical Support Analysts Is able to analyse, diagnose, design, plan, execute and evaluate work to time, cost and quality targets, exhibiting thorough familiarity with available methods, procedures, tools, equipment and standards associated with own area of specialisation More ❯

1st Line Technical Support Analyst Reading/Hybrid What it's like to work at Landmark : At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously … Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things. We offer a range of benefits to support your well-being and career growth, including: • Competitive Salary • Generous Holiday Allowance: 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave … us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity: We are currently seeking an enthusiastic IT Technical Support Analyst with an interest in Application Support to join our team. Someone with drive, passion and creativity, helping keep Landmark at the cutting edge of technology. Working More ❯

Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with hybrid working in offices based in Manchester. Responsibilities: Providing 1st and 2nd line … support for Unit4 ERP system users across the organization Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and More ❯

We are looking for a Support Desk/Network Analyst to join our busy Technology team in London. We're looking to expand our practice with people who we believe will thrive in our fantastic working environment. At the core of our culture and ethos is our desire to encourage employees to feel part of the wider PRP … team as well as their local studio. The primary function of this role is to provide hands-on first & second-line support to PRP's 4 studios in London, Manchester, Wroclaw and Sopot. If you have Minimum of three years’ experience in a customer facing role in IT, awareness of customer and business needs as well as understanding of … Dog-friendly offices PRP is an equal opportunities employer. We are a Disability Confident Committed Employer with inclusive and accessible recruitment processes. Please contact us if you need any support in making your application. #J-18808-Ljbffr More ❯

Are you a tech-savvy problem solver with a passion for application support and software testing? We’re looking for an Application Support & Test Analyst to join our dynamic IT team at Card Factory . You will support critical business applications and ensure high-quality software delivery across our supply chain and business development functions. This … make a significant impact. Colleagues are required to work in the office 1-2 days per week, with additional attendance as needed. Role Responsibilities Providing 2nd/3rd line support for key business applications across the Card Factory Group. Investigating and resolving complex incidents, performing root cause analysis, and implementing long-term solutions. Supporting the delivery of IT projects … across various test phases. Raising and managing defects, ensuring timely triage and resolution. Maintaining technical documentation and sharing knowledge within the team. Participating in an on-call rota to support out-of-hours incidents and test deployments. Identifying operational improvement opportunities and supporting transition to cloud-based and automated solutions. The Ideal Candidate Experience supporting ERP systems such as More ❯

Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with hybrid working in Edinburgh city Centre. Responsibilities: Providing 1st and 2nd line support for Unit4 ERP system users across the organisation Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and report More ❯

Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform.The role is a 12 month FTC, with hybrid working in Cardiff city Centre. Responsibilities: Providing 1st and 2nd line support for Unit4 ERP system users across the organisation Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and report More ❯

Social network you want to login/join with: Are you a tech-savvy problem solver with a passion for both application support and software testing? We’re looking for an Application Support & Test Analyst to join our dynamic IT team at Card Factory , supporting critical business applications and ensuring high-quality software delivery across our supply … to work in the office for a minimum of 1-2 days per week, with the expectation of additional attendance when needed. Role Responsibility Providing 2nd/3rd line support for key business applications across the Card Factory Group. Investigating and resolving complex incidents, performing root cause analysis, and implementing long-term solutions. Supporting the delivery of key IT … various test phases. Raising and managing defects, ensuring timely triage and resolution. Maintaining accurate technical documentation and sharing knowledge within the team. Participating in an on-call rota to support out-of-hours incidents and test deployments. Identifying opportunities for operational improvements and supporting the transition to cloud-based and automated solutions. The Ideal Candidate Experience supporting ERP systems More ❯

Level 3 Digital Support Technician Company: VISAV Limited Office Address: Sherwood Business Centre, 616a-620a Mansfield Road, Nottingham, NG5 2GA Working hours: Monday to Friday, 09:00-17:00 Salary: £7.80 per hour not including lunches £15,210 PA Please contact SeanHove@bpp.com or call 01133 500 333 About the company: VISAV is a small software solutions company primarily … developing and supporting the Neighbourhood Alert messaging and engagement system used by many UK Police forces and other partners across the UK. Our team is passionate about delivering exceptional support to our clients, and we are looking to expand our team with a motivated Software Support Analyst. Brief job description: As a Software Support Analyst you … development team in order for fixes to be implemented. Your duties and responsibilities in this role will consist of: Help-desk duties Provide fast and friendly service through live support channels for priority customers, in order to immediately resolve urgent issues. Ensure that support tickets/calls are appropriately recorded and logged within the help-desk system. Ensure More ❯

but not essential. You will ensure the timely and accurate fulfilment of IT requests in accordance with defined service level agreements (SLAs), working with the helpdesk, infrastructure and application support teams to ensure a seamless and efficient service experience.Your role will also involve managing mobile devices – you will coordinate the asset register and also set up new mobile devices.This More ❯

HR Support Analyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the … nation's critical digital infrastructures connected and protected. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all … HR System queries. What you'll do: First Line Support First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed. Ensuring excellent More ❯

ERP & IT Support Specialist Norwich (with occasional hybrid working possibilities) Permanent £35,000-50,000 depending on experience Are you passionate about IT and ERP systems? Do you have a knack for simplifying processes and supporting business-critical applications? We're working with a business in Norwich that's looking to hire an ERP & IT Support Specialist to … skills and make a real impact across the business. You'll be instrumental in supporting, administering, and developing their Sage X3 ERP system, while also delivering first-line IT support to users across the company. Key Responsibilities Deliver hands-on IT support for on-site and remote users (hardware, software, systems). Take ownership of ERP support … Broad exposure to IT functions in a supportive, fast-growing small business. Involvement in strategic ERP projects and business process improvements. A varied role with a mix of IT support and business systems work. If you're an adaptable, hands-on IT professional with a solid ERP background and a desire to help shape how technology supports a business More ❯

ERP & IT Support SpecialistNorwich (with occasional hybrid working possibilities)Permanent£35,000-50,000 depending on experience Are you passionate about IT and ERP systems? Do you have a knack for simplifying processes and supporting business-critical applications? We’re working with a business in Norwich that’s looking to hire an ERP & IT Support Specialist to join … skills and make a real impact across the business. You’ll be instrumental in supporting, administering, and developing their Sage X3 ERP system, while also delivering first-line IT support to users across the company. Key Responsibilities Deliver hands-on IT support for on-site and remote users (hardware, software, systems). Take ownership of ERP support … Broad exposure to IT functions in a supportive, fast-growing small business. Involvement in strategic ERP projects and business process improvements. A varied role with a mix of IT support and business systems work. If you’re an adaptable, hands-on IT professional with a solid ERP background and a desire to help shape how technology supports a business More ❯

Job Description Technical and AV Support - Senior Analyst Location: London, Fenchurch Street Level: Senior Analyst Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise … to provide solutions to work-related problems. Join our team and make a significant impact in ensuring the availability and smooth operation of our production systems. Job Responsibilities: Provide support for IT and AV related queries and troubleshooting for users Drive incident and outage resolution and communication Utilising tools including Service Now, ensuring SLAs are met Assist with backend … asset tagging, auditing, and disposals Maintain data retention practices We are looking for experience in the following skills: Very strong technical skills in all aspects of IT and AV support Hands-on experience supporting C-Level executives Exceptional level of customer service and confidentiality Must be flexible regarding duties and hours of work, there will be occasional requirements to More ❯

We are working with a global financial institution to recruit a highly motivated and skilled individual to join their team as a Help Desk Support Analyst. The successful candidate will be responsible for supporting managing directors and trading & investment banking floors globally.Key Responsibilities: Supporting approximately 23,000+ users with over 27,000 desktops, plus laptops, Blackberry, and BYOD devices. … years of relevant help desk work experience. Ability to work in a fast-paced environment handling 30+ calls per day. The ability to provide a high level of technical support for trading and investment banking businesses. Although the role is initially for a 12-month period there is a high possibility of extension. If you're interested in this More ❯

Seeking a local candidate for an on-site technical support position. The ideal candidate will have experience supporting Windows desktop users in an enterprise environment. DUTIES AND RESPONSIBILITIES: Issues new workstations to incoming employees, coordinates issuance during employee orientations, internal refreshes, etc. Issue and troubleshoot peripheral devices provided alongside workstations (Monitors, docking stations, input/output devices, etc Manages … and monitors customer IT issues using helpdesk tools ServiceNow, Ivanti, and SharePoint. Support over the phone, in person, and using remote control Works directly with customers to assist in managing and fixing software and application issues on desktops, laptops, tablets, and printers Troubleshoot software and hardware problems and enhances the level of direct services to field staff Install, maintain … to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and tablets Excellent research and investigative skills Knowledge and experience in Active Directory, cmd line tools, remote support tools, basic networking Experience in working with help request tracking and reporting tools Knowledge of IT concepts and trends and new technologies Ability to troubleshoot hardware and software issues More ❯

We are working with a global financial institution to recruit a highly motivated and skilled individual to join their team as a Help Desk Support Analyst. The successful candidate will be responsible for supporting managing directors and trading & investment banking floors globally. Key Responsibilities: Supporting approximately 23,000+ users with over 27,000 desktops, plus laptops, Blackberry, and BYOD … years of relevant help desk work experience. Ability to work in a fast-paced environment handling 30+ calls per day. The ability to provide a high level of technical support for trading and investment banking businesses. Although the role is initially for a 12-month period there is a high possibility of extension. If you're interested in this More ❯

include large Private Equity funds, Asset Managers, listed Corporates, high-growth tech companies and many more. Learn more about why we do what we do here. The role: Legal Support Analyst Joining a team of 2 lawyers, you will work closely with the business, supporting a variety of legal matters that are essential to our day-to-day … commercial contracts, employment law, data protection, financial regulations, and corporate governance. You will also collaborate with other departments, including finance, people, and operations, to provide proactive and strategic legal support to a growing fintech business. You will also take a lead on legal operations by managing the use of AI as a tool within the Legal function and automating … implement AI tools where appropriate. Commercial Contracts: Draft, review, and negotiate a wide range of commercial contracts, including NDAs, introducer agreements, supplier T&Cs, and event contracts. Employment Law: Support with employment-related legal matters, such as employment contracts, queries, and policies. Data Protection and Privacy: Assist with GDPR compliance and data privacy matters, including reviewing data processing agreements More ❯