401 to 425 of 589 Support Analyst Jobs

Due to rapid expansion, we are now looking for a Support Analyst based in the United Kingdom to assist clients using our platform. Key points We are open to remote work arrangements for this role due to the atypical work hours. This is a client-facing role, and not an IT role. Ideally, the suitable candidate is a … believer in systems and interested to know more about the world and processes of commodity trading. Responsibilities Provide Level 1 and Level 2 support via email, IM, and phone to existing clients. Log all support issues in the company issue tracking system. Monitor outstanding issues and ensure they are dealt with within the Service Level Agreement. Perform ongoing … configuration of support issues. Work with new clients to ensure smooth transition from implementation to support. Resolve or explain issues to client satisfaction. Escalate issues to the development team when appropriate. Raise change requests for platform enhancements. Liaise with CoreTRM product developers on changes and enhancements. Follow CoreTRM standards, procedures, and policies. Provide after work hours phone stand-by More ❯

Social network you want to login/join with: Application Support Analyst, middlesbrough col-narrow-left Client: Location: middlesbrough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: Application Support Analyst York, 4 days per week on site Up to … support. If you're hungry to grow, influence change, and be involved in the evolution of bespoke applications, this could be a great fit. Responsibilities: Provide day to day support for bespoke business applications (e.g. SQL-based, Sage, client-server systems) Respond to user queries, troubleshoot application issues and escalate where needed Liaise with developers to help implement bug … fixes and minor enhancements Document support procedures and contribute to application knowledge base Assist with testing and release of updates to ensure minimal user disruption Requirements: 3-5 years of experience in a technical support role such as application support, IT helpdesk, or infrastructure Familiarity with how web applications and client-server models function Confident communicator with More ❯

Salary: £30,000 Hours: 36.5 hours a week (Monday - Friday) Location: Remote* We are seeking a Proactive Applications Support Analyst to join our dynamic team. This role combines technical support and business analysis, making it ideal for someone who enjoys solving problems and improving processes. You'll work closely with users to resolve issues, identify opportunities for … analytical skillset , taking ownership of incidents from initial contact through to resolution, and delivering timely, effective results. Bringing a solid foundation of knowledge and experience in customer help and support projects, contributing to exceptional service delivery. *please note although this is a remote based role due to GDPR you'll need to be based in the UK #J More ❯

talk with your recruiter to learn more. Base pay range Direct message the job poster from Spencer Scott - Technology Recruitment We are seeking a highly skilled 3rd Line Technical Support Analyst to join a well global London Market Insurance Company. Working within a small and collaborative dedicated UK team, the ideal candidate will come from a background of … supporting environments which cover Microsoft, Insurance and Azure Services. You will be providing support across the business from white glove VIP support to executives to AV support for Microsoft based conference rooms. Responsibilities: Provide 3rd line technical support, resolving complex issues, and collaborating with IT teams to enhance system performance. Document processes, and guiding best practices … across the infrastructure function. Resolve complex issues, escalated by 1st and 2nd line engineers. Provide technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain computer systems, printers, and other peripherals. Skills & Requirements: Similar IT support role, ideally within financial services or insurance Worked within More ❯

with your recruiter to learn more. Base pay range Direct message the job poster from Blues Point Ltd | IT Recruitment We are seeking a skilled and proactive Senior Applications Analyst to join our Business Applications Team. You’ll play a critical role in enhancing and supporting our Microsoft Dynamics 365 CRM system, (D365) particularly for Marketing, Sales, and Customer … Care functions. This hybrid role involves working closely with project teams and key stakeholders to identify opportunities for improvement, implement solutions, and provide system support and training. The kind of individual we are looking for will be someone with a background in Dynamics CRM (or an alternative CRM System, such as Salesforce ) that proactively works with the business to … make a difference to people at all levels in the business. Skills and Experience: • Experience of supporting Microsoft Dynamics CRM (Or equivalent, eg Salesforce) • Strong experience in an application support role • Ability to work independently and collaboratively. • Strong verbal and written communication skills. • Excellent organizational and administrative abilities. • Proactive, confident, and adaptable. Key Responsibilities: Systems and User Support More ❯

Application Support Analyst York, 4 days per week on site Up to £37,500 Why Apply? This is a newly created role within a respected and high performing IT team of a dynamic Yorkshire based company. You'll be working on a range of internal applications, helping to evolve and improve them based on business needs. From gathering … support. If you're hungry to grow, influence change, and be involved in the evolution of bespoke applications, this could be a great fit. Responsibilities: Provide day to day support for bespoke business applications (e.g. SQL-based, Sage, client-server systems) Respond to user queries, troubleshoot application issues and escalate where needed Liaise with developers to help implement bug … fixes and minor enhancements Document support procedures and contribute to application knowledge base Assist with testing and release of updates to ensure minimal user disruption Requirements: 3-5 years of experience in a technical support role such as application support, IT helpdesk, or infrastructure Familiarity with how web applications and client-server models function Confident communicator with More ❯

Application Support Analyst York, 4 days per week on site Up to £37,500 Why Apply? This is a newly created role within a respected and high performing IT team of a dynamic Yorkshire based company. You'll be working on a range of internal applications, helping to evolve and improve them based on business needs. From gathering … support. If you're hungry to grow, influence change, and be involved in the evolution of bespoke applications, this could be a great fit. Responsibilities: Provide day to day support for bespoke business applications (e.g. SQL-based, Sage, client-server systems) Respond to user queries, troubleshoot application issues and escalate where needed Liaise with developers to help implement bug … fixes and minor enhancements Document support procedures and contribute to application knowledge base Assist with testing and release of updates to ensure minimal user disruption Requirements: 3-5 years of experience in a technical support role such as application support, IT helpdesk, or infrastructure Familiarity with how web applications and client-server models function Confident communicator with More ❯

Application Support Analyst £45,000 + on-call Head Resourcing is pleased to be working with a global manufacturing business with facilities across Europe, Australia, and the United States as they look to hire a talented Application Support Analyst. Our client is headquartered in Scotland and are a proud family run business with a strong IT team … in which you can grow and develop. The successful candidate will provide day-to-day technical support for software applications across our client’s business. These are mainly, but not limited to, Oracle E-business suite and SAP Concur (Invoices and Expenses). While prior knowledge in these applications is strongly preferred, experience of similar applications will be considered. … In this role you will also be part of an emergency support on call rota. Required Skills: Understanding of ERP Systems – Oracle EBS preferred Understanding of SAP Concur – ideally with a focus on invoices and expenses Oracle SQL – PL/SQL understanding is also beneficial Ability to understand and investigate data flows between systems – ETL processes Nice to have More ❯

Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and enjoy helping people solve problems, this could be the perfect next step. What You'll Be Doing … ll be the first point of contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets - updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge with on-the-job learning. … Ideally, you'll bring: A personable, professional, and approachable manner A strong focus on delivering excellent client service Confident communication skills - both written and verbal Some experience with IT support Familiarity with Microsoft Server and Desktop OS A basic understanding of Microsoft 365, Azure, networking, virtualisation, backups, antivirus, and firewalls Awareness of Remote Monitoring and Management (RMM) tools What More ❯

US Law Support are pleased to be recruiting for a brand-new Technology Support Analyst to work in the London office of an expanding US law firm. This is a full-time, permanent position to provide technology customer support and leadership, as well as to assist with strategic projects. Typical responsibilities will include: Monitoring the IT … Help Desk ticketing system, to ensure that issues are resolved/escalated promptly. Providing desk-side technical support including troubleshooting hardware and software issues. Coordinating day-to-day operational IT activities including new hire set up, audio and video conference presentations, and office moves. Collaborating with office/IT management on projects such as infrastructure/network upgrades, power … with macOS is highly desirable. Please do not delay in applying as the 2-stage interview process will shortly be commencing. Successful applicants will be contacted by US Law Support and provided with full details. More ❯

US Law Support are pleased to be recruiting for a brand-new Technology Support Analyst to work in the London office of an expanding US law firm. This is a full-time, permanent position to provide technology customer support and leadership, as well as to assist with strategic projects. Typical responsibilities will include: Monitoring the IT … Help Desk ticketing system, to ensure that issues are resolved/escalated promptly. Providing desk-side technical support including troubleshooting hardware and software issues. Coordinating day-to-day operational IT activities including new hire set up, audio and video conference presentations, and office moves. Collaborating with office/IT management on projects such as infrastructure/network upgrades, power … with macOS is highly desirable. Please do not delay in applying as the 2-stage interview process will shortly be commencing. Successful applicants will be contacted by US Law Support and provided with full details. More ❯

Fixed Income Support Analyst Location: London Contract Type: Contract (Duration to be confirmed) Working Hours: On-site coverage between 07:00–18:00 (rotational shifts); out-of-hours and weekend support expected as needed Overview: Our client, a global financial institution, is seeking a highly skilled and driven Application Production Support Specialist to join their APS … This role combines strong technical expertise with business-facing responsibilities, supporting a complex, high-volume trading environment. The successful candidate will be expected to provide both proactive and reactive support, contribute to platform stability, and drive continuous improvement across systems and processes. Key Responsibilities: Provide expert-level support for Rates and Credit trading platforms, ensuring stability, performance, and … availability. Act as a functional expert and technical liaison between trading, sales, development, and infrastructure teams. Manage production environments, including incident resolution, release deployment, capacity planning, and platform maintenance. Support business, regulatory, and security-driven IT projects across global entities. Troubleshoot and resolve issues across a complex stack involving pricing, messaging, position management, and regulatory exports. Participate in early More ❯

Fixed Income Support Analyst Location: London Contract Type: Contract (Duration to be confirmed) Working Hours: On-site coverage between 07:00–18:00 (rotational shifts); out-of-hours and weekend support expected as needed Overview: Our client, a global financial institution, is seeking a highly skilled and driven Application Production Support Specialist to join their APS … This role combines strong technical expertise with business-facing responsibilities, supporting a complex, high-volume trading environment. The successful candidate will be expected to provide both proactive and reactive support, contribute to platform stability, and drive continuous improvement across systems and processes. Key Responsibilities: Provide expert-level support for Rates and Credit trading platforms, ensuring stability, performance, and … availability. Act as a functional expert and technical liaison between trading, sales, development, and infrastructure teams. Manage production environments, including incident resolution, release deployment, capacity planning, and platform maintenance. Support business, regulatory, and security-driven IT projects across global entities. Troubleshoot and resolve issues across a complex stack involving pricing, messaging, position management, and regulatory exports. Participate in early More ❯

We’re looking for a proactive IT Support Analyst to join our Exeter office on a full-time, permanent basis; delivering high-quality support through the IT Helpdesk. You’ll troubleshoot issues, assist with onboarding and offboarding user accounts, and help maintain smooth IT operations. Collaborating with the IT team, you’ll also contribute to process improvements … and enable colleagues to do their best work. Who you are You will be proficient in IT hardware and software, with prior IT support experience preferred. With strong customer service skills, you’ll have the ability to communicate clearly and professionally. Having a proactive, well-organised approach, you will be able to work independently and within a team. In … across all levels. The team shifts range from 8 AM to 6 PM, ensuring full coverage for the firm. If you're passionate about IT and providing exceptional customer support, we’d love to hear from you! Our offer We offer a range of benefits to support you at work and at home. This includes a flexible working More ❯

Business Applications Support Analyst - CRM Systems/Microsoft Dynamics Location: Sheffield (2 Days Onsite + Sporadic Field) Salary: £50,000 + Bonus We are working with a well-established national organisation in the construction sector, currently implementing Microsoft Dynamics across its operations. This is a key hire for someone with a solid background in supporting CRM systems, who … Marketing and Customer Care, and working with third-party providers to ensure the system is delivering value to the business. You will be given autonomy to take ownership of support and ongoing enhancements to the platform, with opportunities to influence future improvements. Key responsibilities: Provide second-line support for CRM users, ensuring issues are resolved effectively and in … line with agreed SLAs Work closely with third-party vendors to manage and escalate technical issues Deliver configuration changes, minor enhancements and system improvements Support user adoption through workshops, documentation and training collaboration Monitor performance of the CRM system and identify opportunities for improvement Participate in UAT and provide support for new feature rollouts Travel occasionally to regional More ❯

To have a discussion regarding the role, please contact Craig on 07483 097939 . The IT Support Analyst will deliver prompt and effective resolutions to technical issues or queries faced by colleagues, ensuring that more complex issues are escalated to senior colleagues, technicians, or third parties. They will follow organisational and departmental policies & procedures. They will provide an … effective service to the organisation in hardware configurations and asset management. You will: Provide ongoing support to the Digital Services Team in resolving IT issues/tickets. Provide end-user technical support and maintenance (hardware and software) on all desktop systems, printers, telephones, mobiles, and other peripheral devices. Assist with the rollout of major software and hardware upgrades. … Troubleshoot systems, telecoms, and network problems, diagnosing and solving hardware/software faults. Support and administer the Office 365 desktop environment. Manage devices through P3 device management solutions. Maintain the Helpdesk system, recording appropriate information for fault incidents and reporting. Keep users and stakeholders updated on ticket statuses promptly. Determine users’ needs and work with team members to resolve More ❯

Fixed Income Support Analyst Location: London Contract Type: Contract (Duration to be confirmed) Working Hours: On-site coverage between 07:00-18:00 (rotational shifts); out-of-hours and weekend support expected as needed Overview: Our client, a global financial institution, is seeking a highly skilled and driven Application Production Support Specialist to join their APS … This role combines strong technical expertise with business-facing responsibilities, supporting a complex, high-volume trading environment. The successful candidate will be expected to provide both proactive and reactive support, contribute to platform stability, and drive continuous improvement across systems and processes. Key Responsibilities: Provide expert-level support for Rates and Credit trading platforms, ensuring stability, performance, and … availability. Act as a functional expert and technical liaison between trading, sales, development, and infrastructure teams. Manage production environments, including incident resolution, release deployment, capacity planning, and platform maintenance. Support business, regulatory, and security-driven IT projects across global entities. Troubleshoot and resolve issues across a complex stack involving pricing, messaging, position management, and regulatory exports. Participate in early More ❯

Business and Systems Support Analyst Location - RNAD Coulport, Helensburgh Package - £30,860 - £40k (Depending on experience and suitability for the role) Working pattern - 07:15 - 16:45 Monday - Thursday Let us introduce the role As a Business and Systems Support Analyst, you will be responsible for the maintenance and continual improvement of information management systems within … process improvements, local IT solutions and supports wider enterprise projects. You will play a vital role, supporting in the implementation of business systems at Coulport and providing information management support to all functions, identifying and evaluating relevant solutions to local system and process problems. Key Responsibilities: Supporting with the development of current and new information management methods and systems … within the production area and across other AWE areas. Support and assist the Coulport ABL lead of AWE led modernisation and digitisation projects in support of business delivery. Deliver training and implementation activities as required to ensure business improvements are successfully implemented. Support business areas in developing process maps for improvement projects, assist in creating ABL Management More ❯

Infrastructure Support Analyst - AWS Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the … most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors. Your future role at QRT : Design, build, and support a variety of cloud-based services and solutions. Collaborate closely with trading, research, and wider business teams to drive adoption of cloud-based services. Implement a cloud-first approach to More ❯

A large government client of ours is seeking an experienced Network Support Analyst to join their dynamic team. Responsible for assisting with the following duties: Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications. Monitor network … events and element management failures in real-time on a 24x7x365 basis. Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. Perform IP satellite modem support to include configuration and issue of option/boot/RSP files. Remotely access and de-access customers into the IP/SATCOM networks Work with DoD More ❯

that cares about people’s wellness as much as you do. Because at Norgine, we transform lives with innovative healthcare solutions. We have an exciting opportunity for an Application Support Analyst to join Norgine. The person holding this position will report to the Head of IT. The core responsibilities include: The Application Support Analyst is the … holder will be responsible for managing their systems to ensure: Issues are managed with resolutions or workarounds maintaining system validation. Root cause analysis to prevent reoccurrence. System reporting to support service agreements and proactive management. Supplier management, including working with suppliers, supporting reviews, ensuring knowledge transfer, and maintaining system compliance and availability. Routine maintenance activities and system housekeeping. Full … status, vendor info, licenses, and technology roadmaps. Relationships: • Key users and stakeholders. • IT team. • Business system owners, vendors, and project teams. • IT governance staff. Skills & Knowledge: IT enterprise application support experience. Understanding of IT technologies like servers, desktops/laptops, and applications support. Experience in cross-functional, international project environments. Knowledge of GxP principles is an advantage. Customer service More ❯

UK and we were the first ever retirement living specialist ever to be crowned overall ‘Housebuilder of the Year’ by the WhatHouse? Awards. About the role Our new Applications Support Analyst will provide an inhouse system administrator role. Primarily for Churchill Estates Management’s hosted applications which include; MRI’s Qube and Civica’s CX. Reporting to the … Applications Support Supervisor and working alongside our wider IT team, your day-to-day responsibilities will include: Resolving service desk tickets relating to a range of assigned applications, documenting resolutions and actions undertaken. Maintaining and updating technical documents and procedures. Supporting the business with system reports and wider day to day system operations. Preparing maintenance and upgrade schedule proposals … for your manager’s review. Taking a lead with system upgrades tasks including the management of UAT. Working with our in-house training academy to support the onboarding of new application users. Providing support and advice to all application users to ensure we are making the most the of our technology efficiencies. Based in our modern Head Office More ❯

Digital Forensic Laboratory Support Analyst Northallerton, UK Req #1152 Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and … we help clients improve operational processes, gain greater insight into their business and reduce costs. From data integration, web reporting and activity-based costing to mobile working, telecom operational support systems and online transactional solutions, we help our clients to understand their business, manage performance and deliver value for money services to their customers. Position Summary: The Digital Forensic … Laboratory Support Analyst provides essential administrative and clerical support to the Digital Forensic Laboratory across all service delivery teams. This role involves a wide range of administrative tasks which contribute to the effective and successful delivery of services in line with client agreed deadlines. The Digital Forensic Laboratory Support Analyst is organised, detail orientated, and More ❯

that cares about people's wellness as much as you do. Because at Norgine, we transform lives with innovative healthcare solutions. We have an exciting opportunity for a Application Support Analyst o join Norgine. The person holding this position will report to the Head of IT. The core responsibility- The Application Support Analyst is the day … or workarounds that maintain the validated state of the system Leading root cause analysis investigations to prevent reoccurrence of incidents and problems Management and production of system reporting to support Service agreements and proactive system management Supplier Management: Work with suppliers, Supporting annual reviews Ensure appropriate technical knowledge transfer is completed Issue resolution activities are complete appropriately to maintain … to the system by going end of life/unsupported Internal Vendor Adhering to the Disaster Recovery Schedule to ensure the overall system can be recovered/restored to support defined RPO and RTO. Note: this activity also requires the job holder to proactively manage the improvement of both of these measures to provide improved service Testing of the More ❯

value continuous learning, personal growth, and providing our team with the resources they need to succeed. Ready to shape the future? Let's talk. About the role The Production Support Analyst is responsible for triaging and resolving incidents and defects in production environments. This role ensures the stability, reliability, and performance of business-critical systems by providing timely … support, collaborating with engineering and product teams, and following established defect management processes. This position has a strong focus on transfer agency (TA) operations , requiring a candidate with extensive experience and understanding of TA workflows, regulatory obligations, and client servicing impacts. Please note that this role is based in London with a requirement to attend our office … days per week Key Responsibilities Respond to incidents raised via the support desk. Triage incidents, identify root causes, and resolve or escalate issues as appropriate. Raise and track defects in the defect backlog, ensuring all required information is documented (title, summary, classification, impacted journey, replication steps, screenshots, error messages, etc.). Collaborate with Site Reliability Engineering (SRE), scrum teams More ❯