The statistics below represent IT contracts advertised across the UK that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 547 489 460
Rank change year-on-year
-58 -29
Contract jobs requiring a 2nd Line Support Analyst 96 152 163
As % of all contract IT jobs located in the UK 0.18% 0.27% 0.30%
As % of the Job Titles category 0.19% 0.29% 0.32%
Number of daily rates quoted 51 72 83
Median daily rate £150 £160 £150
Median daily rate % change year-on-year
-6.25% +6.66%
90% offered a daily rate of more than £118 £120 £110
10% offered a daily rate of more than £200 £238 £225
UK excluding London median daily rate £150 £150 £150
Number of hourly rates quoted 21 58 50
Median hourly rate £17.00 £16.50 £17.00
Median hourly rate % change year-on-year
+3.03% -2.94%
90% offered a hourly rate of more than £13.00 £13.00 £11.97
10% offered a hourly rate of more than £27.50 £21.65 £22.05
UK excluding London median hourly rate £14.50 £15.50 £15.50
% change year-on-year
-6.45% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50276 53000 51116
As % of all contract IT jobs located in the UK 94.73% 94.79% 94.75%
Number of daily rates quoted 32796 33319 31430
Median daily rate £425 £400 £397
Median daily rate % change year-on-year
+6.25% +0.75%
90% offered a daily rate of more than £260 £245 £225
10% offered a daily rate of more than £600 £563 £550
UK excluding London median daily rate £399 £368 £350
% change year-on-year
+8.57% +5.00%
Number of hourly rates quoted 1494 2025 2060
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.00 £39.43
UK excluding London median hourly rate £17.45 £16.14 £16.50
% change year-on-year
+8.11% -2.18%

2nd Line Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the UK

2nd Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst within the UK.

2nd Line Support Analyst Daily Rate Trend in the UK

2nd Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst within the UK over the 3 months to 26 June 2016.

2nd Line Support Analyst Daily Rate Histogram in the UK

2nd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst within the UK.

2nd Line Support Analyst Hourly Rate Trend in the UK

2nd Line Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Analyst within the UK over the 3 months to 26 June 2016.

2nd Line Support Analyst Hourly Rate Histogram in the UK

2nd Line Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the UK over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -45 89 £150 -6.25% 26
London +1 41 £138 -14.06% 9
South East +9 27 £150 -6.25% 10
Surrey +4 12 £150 -11.76% 2
East of England +15 7 £195 -13.33% 1
City of London +37 6 £131 -40.34% 2
South West -12 5 £200 +45.45%
Hertfordshire +19 4 - -
Woking -1 4 - -
Scotland -11 4 £129 -44.02% 2
West Midlands -24 4 £154 +7.30% 1
Edinburgh - 4 £129 -
East Sussex +13 3 - -
Oxfordshire +10 3 £150 +17.64% 2
Watford +9 3 - -
Brighton +5 3 - -
Hampshire -1 3 £139 -23.05% 1
North West -22 3 - - 5
Croydon - 3 £105 -
Kent +4 2 £225 +38.46%
Newbury -2 2 - - 1
Berkshire -8 2 - - 4
Wiltshire -14 2 £200 -
Manchester -18 2 - - 1
Great Yarmouth - 2 - -
Norfolk - 2 - -
Southampton +16 1 £139 -23.05%
Buckinghamshire +16 1 £168 -
Somerset +9 1 £135 -1.81%
Bristol +5 1 £200 -1.23%

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 26 June 2016, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 2nd Line Support Analyst in the job title.

1 137 (69.90%) Windows
2 110 (56.12%) Active Directory
3 87 (44.39%) Microsoft
4 74 (37.76%) MS Office
5 67 (34.18%) Windows 7
6 63 (32.14%) ITIL
7 46 (23.47%) MS Excel
7 46 (23.47%) Windows Server
8 45 (22.96%) Citrix
9 31 (15.82%) Blackberry
10 30 (15.31%) MS Exchange
10 30 (15.31%) Windows Server 2008
11 29 (14.80%) Office 365
12 26 (13.27%) Windows 8
13 25 (12.76%) VMware
14 24 (12.24%) TCP/IP
14 24 (12.24%) SCCM
15 22 (11.22%) Windows XP
16 21 (10.71%) Service Management
17 20 (10.20%) Finance
17 20 (10.20%) SLA
17 20 (10.20%) Cisco
18 18 (9.18%) Mac OS X
19 15 (7.65%) SQL
19 15 (7.65%) Blackberry Enterprise Server
19 15 (7.65%) Legal
19 15 (7.65%) Windows Server 2012
19 15 (7.65%) Windows 10
20 12 (6.12%) VMware Infrastructure
20 12 (6.12%) Law

2nd Line Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (15.31%) MS Exchange
2 15 (7.65%) Blackberry Enterprise Server
3 9 (4.59%) Exchange Server 2003
3 9 (4.59%) Exchange Server 2007
3 9 (4.59%) IBM Notes
4 8 (4.08%) SharePoint
5 7 (3.57%) Skype for Business
6 6 (3.06%) Exchange Server 2010
7 4 (2.04%) Exchange Server 2013
7 4 (2.04%) SharePoint 2010
8 1 (0.51%) Apache
8 1 (0.51%) CMS
8 1 (0.51%) Joomla!
8 1 (0.51%) Office Communications Server
8 1 (0.51%) WordPress
Applications
1 74 (37.76%) MS Office
2 46 (23.47%) MS Excel
3 4 (2.04%) Acrobat
3 4 (2.04%) MS PowerPoint
4 1 (0.51%) Adobe Creative Suite
4 1 (0.51%) MS Visio
4 1 (0.51%) Spreadsheet
Business Applications
1 2 (1.02%) assyst
2 1 (0.51%) Dynamics AX
2 1 (0.51%) Dynamics GP
Cloud Services
1 29 (14.80%) Office 365
2 1 (0.51%) Azure Active Directory
2 1 (0.51%) Microsoft Azure
2 1 (0.51%) OneDrive
Communications & Networking
1 24 (12.24%) TCP/IP
2 12 (6.12%) DNS
2 12 (6.12%) VPN
3 11 (5.61%) DHCP
3 11 (5.61%) Internet
3 11 (5.61%) LAN
3 11 (5.61%) WAN
4 8 (4.08%) Wireless
5 7 (3.57%) Extranet
5 7 (3.57%) VoIP
6 5 (2.55%) Firewall
7 4 (2.04%) Intranet
8 3 (1.53%) IP Telephony
9 2 (1.02%) Cisco IOS
9 2 (1.02%) Cisco IPT
9 2 (1.02%) SAN
9 2 (1.02%) Skype
10 1 (0.51%) Ethernet
10 1 (0.51%) PBX
10 1 (0.51%) Wi-Fi
Database & Business Intelligence
1 2 (1.02%) Data Warehouse
1 2 (1.02%) SQL Server
2 1 (0.51%) SQL Server Reporting Services
Development Applications
1 1 (0.51%) JIRA
1 1 (0.51%) Oracle APEX
1 1 (0.51%) Subversion
General
1 20 (10.20%) Finance
2 15 (7.65%) Legal
3 12 (6.12%) Law
4 10 (5.10%) Banking
5 8 (4.08%) Manufacturing
6 7 (3.57%) Retail
7 4 (2.04%) Front Office
7 4 (2.04%) Investment Banking
8 3 (1.53%) Advertising
9 2 (1.02%) Back Office
9 2 (1.02%) Marketing
9 2 (1.02%) Telecoms
10 1 (0.51%) Billing
10 1 (0.51%) Financial Institution
10 1 (0.51%) French Language
Libraries, Frameworks & Software Standards
1 1 (0.51%) .NET
1 1 (0.51%) COM
1 1 (0.51%) CSS
1 1 (0.51%) HTML
1 1 (0.51%) SailPoint
1 1 (0.51%) Web Services
Miscellaneous
1 31 (15.82%) Blackberry
2 10 (5.10%) Smartphone
3 7 (3.57%) iPad
3 7 (3.57%) Life Science
4 6 (3.06%) Analytical Skills
4 6 (3.06%) Driving Licence
5 5 (2.55%) iPhone
5 5 (2.55%) Video Conferencing
6 4 (2.04%) Management Information System
7 2 (1.02%) EPoS
8 1 (0.51%) Clustering
8 1 (0.51%) Computer Science
8 1 (0.51%) Derivative
8 1 (0.51%) Equities
8 1 (0.51%) Fat Client
8 1 (0.51%) Fixed Income
8 1 (0.51%) Foreign Exchange (FX)
8 1 (0.51%) Handset
8 1 (0.51%) NHS
8 1 (0.51%) Thin Client
Operating Systems
1 137 (69.90%) Windows
2 67 (34.18%) Windows 7
3 46 (23.47%) Windows Server
4 30 (15.31%) Windows Server 2008
5 26 (13.27%) Windows 8
6 22 (11.22%) Windows XP
7 18 (9.18%) Mac OS X
8 15 (7.65%) Windows 10
8 15 (7.65%) Windows Server 2012
9 8 (4.08%) Apple iOS
10 7 (3.57%) Android
11 6 (3.06%) Windows Server 2003
12 5 (2.55%) Linux
13 4 (2.04%) Windows 2000
14 3 (1.53%) Unix
15 2 (1.02%) Mac OS
16 1 (0.51%) Red Hat Enterprise Linux
16 1 (0.51%) SUSE
16 1 (0.51%) Windows NT
Processes & Methodologies
1 63 (32.14%) ITIL
2 21 (10.71%) Service Management
3 10 (5.10%) Root Cause Analysis
4 9 (4.59%) Problem Management
4 9 (4.59%) Service Delivery
5 8 (4.08%) Incident Management
6 6 (3.06%) Change Management
6 6 (3.06%) Information Security
7 5 (2.55%) Document Management
7 5 (2.55%) ITIL V3
7 5 (2.55%) Workflow
8 4 (2.04%) Asset Management
8 4 (2.04%) Coaching
8 4 (2.04%) Software Deployment
8 4 (2.04%) Time Management
9 2 (1.02%) Application Packaging
9 2 (1.02%) ITSM
9 2 (1.02%) Migration
9 2 (1.02%) Stakeholder Management
9 2 (1.02%) User Acceptance Testing
Programming Languages
1 15 (7.65%) SQL
2 4 (2.04%) PowerShell
3 3 (1.53%) Java
4 1 (0.51%) Bash Shell
4 1 (0.51%) C
4 1 (0.51%) JavaScript
4 1 (0.51%) Perl
4 1 (0.51%) PHP
4 1 (0.51%) PL/SQL
4 1 (0.51%) Ruby
4 1 (0.51%) T-SQL
Qualifications
1 11 (5.61%) ITIL Certification
1 11 (5.61%) Microsoft Certification
2 9 (4.59%) MCP
3 8 (4.08%) Security Cleared
4 7 (3.57%) MCSE
5 5 (2.55%) SC Cleared
6 4 (2.04%) MCDST
7 3 (1.53%) Degree
8 2 (1.02%) CCNA
8 2 (1.02%) Cisco Certification
8 2 (1.02%) DBS Check
8 2 (1.02%) DV Cleared
8 2 (1.02%) MCSA
8 2 (1.02%) MOS
9 1 (0.51%) A+ Certification
9 1 (0.51%) BPSS Clearance
9 1 (0.51%) GISP
9 1 (0.51%) ISTQB
9 1 (0.51%) MCITP
9 1 (0.51%) MCTS
Quality Assurance & Compliance
1 20 (10.20%) SLA
2 4 (2.04%) Disclosure Scotland
3 1 (0.51%) HL7
System Software
1 110 (56.12%) Active Directory
2 12 (6.12%) VMware Infrastructure
3 8 (4.08%) vSphere
4 7 (3.57%) Terminal Services
4 7 (3.57%) XenApp
5 6 (3.06%) Virtual Desktop
6 5 (2.55%) VMware ESX
7 3 (1.53%) VMware Workstation
7 3 (1.53%) XenDesktop
8 2 (1.02%) Hyper-V
8 2 (1.02%) Microsoft App-V
9 1 (0.51%) VMware ESXi
9 1 (0.51%) Xen
Systems Management
1 24 (12.24%) SCCM
2 5 (2.55%) DameWare
3 4 (2.04%) Backup Exec
3 4 (2.04%) BMC Marimba
4 2 (1.02%) WSUS
5 1 (0.51%) Casper Suite
5 1 (0.51%) Cisco CUCM
5 1 (0.51%) Control-M
5 1 (0.51%) Malwarebytes
5 1 (0.51%) McAfee ePO
5 1 (0.51%) NetBackup
5 1 (0.51%) OpenView
5 1 (0.51%) SCOM
Vendors
1 87 (44.39%) Microsoft
2 45 (22.96%) Citrix
3 25 (12.76%) VMware
4 20 (10.20%) Cisco
5 11 (5.61%) HP
6 10 (5.10%) LANDesk
7 9 (4.59%) Apple
7 9 (4.59%) Lotus
8 5 (2.55%) Adobe
8 5 (2.55%) Dell
8 5 (2.55%) Oracle
8 5 (2.55%) PeopleSoft
9 4 (2.04%) BMC
9 4 (2.04%) ServiceNow
9 4 (2.04%) Symantec
9 4 (2.04%) ThinPrint
10 3 (1.53%) Avaya
10 3 (1.53%) Google
10 3 (1.53%) iManage
10 3 (1.53%) Remedy
Skelmersdale, Lancashire
Experis Ltd
Rate: £120 - £130 per day
Posted: 3 days ago