Problem Management Contracts in the UK excluding London

Problem Management
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 172 187 192
Rank change year-on-year +15 +5 -4
Contract jobs citing Problem Management 265 294 412
As % of all contract jobs advertised in the UK excluding London 1.29% 1.29% 1.34%
As % of the Processes & Methodologies category 1.54% 1.44% 1.51%
Number of daily rates quoted 144 159 257
10th Percentile £300 £263 £206
25th Percentile £412 £394 £375
Median daily rate (50th Percentile) £475 £470 £450
Median % change year-on-year +1.06% +4.44% +20.00%
75th Percentile £518 £575 £538
90th Percentile £600 £650 £575
UK median daily rate £465 £500 £488
% change year-on-year -7.01% +2.56% +20.37%
Number of hourly rates quoted 41 41 73
10th Percentile £13.29 £13.29 -
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £22.50 £13.66 £14.50
Median % change year-on-year +64.71% -5.79% -31.12%
75th Percentile £25.00 £23.75 £20.75
90th Percentile £27.00 £65.00 £26.60
UK median hourly rate £22.50 £13.66 £14.50
% change year-on-year +64.71% -5.79% -31.12%

All Process and Methodology Skills
UK excluding London

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,222 20,406 27,364
As % of all contract IT jobs advertised in the UK excluding London 83.58% 89.33% 89.15%
Number of daily rates quoted 10,282 14,013 19,104
10th Percentile £250 £260 £235
25th Percentile £375 £400 £389
Median daily rate (50th Percentile) £500 £500 £485
Median % change year-on-year - +3.04% +9.04%
75th Percentile £600 £600 £575
90th Percentile £688 £690 £663
UK median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +7.50%
Number of hourly rates quoted 2,110 1,238 1,365
10th Percentile £12.40 £10.63 £12.43
25th Percentile £15.39 £15.22 £14.25
Median hourly rate £38.00 £35.00 £20.00
Median % change year-on-year +8.57% +75.00% -4.99%
75th Percentile £61.30 £64.63 £47.40
90th Percentile £72.50 £73.75 £62.63
UK median hourly rate £36.50 £36.13 £25.68
% change year-on-year +1.04% +40.67% +7.00%

Problem Management
Job Vacancy Trend in the UK excluding London

Job postings citing Problem Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Problem Management in the UK excluding London

Problem Management
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Problem Management in the UK excluding London.

Daily rate trend for Problem Management in the UK excluding London

Problem Management
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Problem Management in the UK excluding London over the 6 months to 28 May 2024.

Daily rate histogram for Problem Management in the UK excluding London

Problem Management
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Problem Management in the UK excluding London.

Hourly rate trend for Problem Management in the UK excluding London

Problem Management
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Problem Management in the UK excluding London over the 6 months to 28 May 2024.

Hourly rate histogram for Problem Management in the UK excluding London

Problem Management
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK excluding London region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +49 86 £490 +11.42% 19
North West +15 48 £493 +12.05% 10
South East -11 47 £450 -10.89% 28
South West +30 41 £520 -8.57% 12
Yorkshire +37 36 £430 -8.51% 9
Scotland +5 33 £483 +7.22% 8
Midlands +21 31 £475 -5.00% 22
East of England -11 26 £350 -36.36% 14
West Midlands +3 23 £475 -5.00% 12
East Midlands +17 8 - - 10
North East +12 2 £488 -2.50%
Wales +10 1 £300 -38.46%
Problem Management
UK

Problem Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (9.43%) Microsoft Exchange
2 20 (7.55%) Confluence
3 9 (3.40%) NetWeaver
4 4 (1.51%) IBM HTTP Server
4 4 (1.51%) IIS
4 4 (1.51%) SAS
4 4 (1.51%) SharePoint
4 4 (1.51%) Tomcat
4 4 (1.51%) WebSphere
4 4 (1.51%) WebSphere Application Server
4 4 (1.51%) WebSphere Portal
5 3 (1.13%) Appian
6 2 (0.75%) Apache
7 1 (0.38%) Oracle Spatial
Applications
1 12 (4.53%) Microsoft Office
2 3 (1.13%) Microsoft Project
3 2 (0.75%) MS Visio
4 1 (0.38%) PTC Creo
4 1 (0.38%) Windchill
Business Applications
1 9 (3.40%) SAP IBP
2 2 (0.75%) Oracle Assets
2 2 (0.75%) Oracle Cash Management
2 2 (0.75%) Oracle Payables
2 2 (0.75%) Oracle Receivables
2 2 (0.75%) Oracle Subledger Accounting
2 2 (0.75%) Remedy ITSM
Cloud Services
1 26 (9.81%) Azure
2 15 (5.66%) Microsoft 365
3 14 (5.28%) AWS
3 14 (5.28%) GitHub
4 9 (3.40%) SaaS
5 7 (2.64%) Power Platform
6 5 (1.89%) Azure Functions
6 5 (1.89%) Azure Monitor
6 5 (1.89%) Serverless
7 4 (1.51%) OneDrive
8 3 (1.13%) OpenShift
9 2 (0.75%) Entra ID
9 2 (0.75%) PaaS
10 1 (0.38%) Cloud Computing
Communications & Networking
1 14 (5.28%) DHCP
1 14 (5.28%) DNS
2 11 (4.15%) Firewall
3 9 (3.40%) Wireless
4 7 (2.64%) TCP/IP
5 6 (2.26%) LAN
5 6 (2.26%) VPN
6 5 (1.89%) HTTP
6 5 (1.89%) SAN
6 5 (1.89%) VLAN
6 5 (1.89%) WAN
7 4 (1.51%) Fibre Channel
7 4 (1.51%) iSCSI
8 3 (1.13%) Internet
8 3 (1.13%) Intranet
9 2 (0.75%) Intrusion Detection
9 2 (0.75%) RTP
9 2 (0.75%) Skype
9 2 (0.75%) SSL
10 1 (0.38%) Cisco ASA
Database & Business Intelligence
1 11 (4.15%) SQL Server
2 9 (3.40%) SAP BW
2 9 (3.40%) SAP HANA
3 7 (2.64%) Data Warehouse
3 7 (2.64%) Metadata
3 7 (2.64%) Metadata Repository
3 7 (2.64%) PostgreSQL
3 7 (2.64%) Power BI
4 5 (1.89%) Data Mining
5 3 (1.13%) DB2
5 3 (1.13%) MongoDB
6 1 (0.38%) Amazon RDS
6 1 (0.38%) GIS
6 1 (0.38%) Spatial Data
Development Applications
1 29 (10.94%) JIRA
2 14 (5.28%) Jenkins
3 4 (1.51%) IBM UrbanCode
4 2 (0.75%) Artifactory
4 2 (0.75%) Bitbucket
4 2 (0.75%) Git
4 2 (0.75%) InstallShield
4 2 (0.75%) JMeter
4 2 (0.75%) MSI
4 2 (0.75%) Selenium
5 1 (0.38%) SQL Server Management Studio (SSMS)
General
1 102 (38.49%) Social Skills
2 44 (16.60%) Public Sector
3 43 (16.23%) Analytical Skills
4 30 (11.32%) Finance
5 13 (4.91%) Legal
6 10 (3.77%) Banking
7 9 (3.40%) Telecoms
8 6 (2.26%) Back Office
8 6 (2.26%) Influencing Skills
8 6 (2.26%) Manufacturing
9 2 (0.75%) Automotive
9 2 (0.75%) Electronics
9 2 (0.75%) Inclusion and Diversity
9 2 (0.75%) Investment Banking
9 2 (0.75%) Law
9 2 (0.75%) Marketing
9 2 (0.75%) Military
9 2 (0.75%) Organisational Skills
10 1 (0.38%) Billing
10 1 (0.38%) Retail
Job Titles
1 41 (15.47%) Analyst
2 26 (9.81%) Problem Manager
3 25 (9.43%) Senior
4 23 (8.68%) Service Analyst
5 22 (8.30%) Service Desk Analyst
6 17 (6.42%) Availability Manager
6 17 (6.42%) Capacity and Availability Manager
6 17 (6.42%) Capacity Manager
7 16 (6.04%) Storage Manager
8 15 (5.66%) IT Support
8 15 (5.66%) Support Specialist
9 14 (5.28%) Incident Manager
9 14 (5.28%) IT Support Specialist
10 12 (4.53%) Consultant
10 12 (4.53%) Service Manager
11 11 (4.15%) Call Centre Analyst
11 11 (4.15%) Customer Analyst
11 11 (4.15%) Exchange Engineer
11 11 (4.15%) Infrastructure Engineer
11 11 (4.15%) IT Manager
Libraries, Frameworks & Software Standards
1 14 (5.28%) YAML
2 9 (3.40%) SAP Basis
2 9 (3.40%) SAP Fiori
3 6 (2.26%) Middleware
4 5 (1.89%) AngularJS
5 4 (1.51%) Flash
5 4 (1.51%) J2EE
5 4 (1.51%) POSIX
5 4 (1.51%) Web Services
6 3 (1.13%) CSS
6 3 (1.13%) HTML
6 3 (1.13%) LDAP
7 2 (0.75%) .NET
7 2 (0.75%) .NET Core
7 2 (0.75%) Kafka
7 2 (0.75%) Oracle Fusion
7 2 (0.75%) REST
7 2 (0.75%) RESTful
8 1 (0.38%) OpenLayers
8 1 (0.38%) React Native
Miscellaneous
1 25 (9.43%) Management Information System
2 19 (7.17%) Data Centre
3 15 (5.66%) Virtual Team
4 11 (4.15%) PKI
5 7 (2.64%) CMDB
6 6 (2.26%) Product Ownership
6 6 (2.26%) Self-Motivation
7 4 (1.51%) Clustering
7 4 (1.51%) NVMe
8 3 (1.13%) Analytical Mindset
8 3 (1.13%) AS400
8 3 (1.13%) Client/Server
8 3 (1.13%) Security Operations Centre
9 2 (0.75%) Driving Licence
9 2 (0.75%) NHS
9 2 (0.75%) Onboarding
9 2 (0.75%) Public Cloud
9 2 (0.75%) Replication
9 2 (0.75%) SCADA
10 1 (0.38%) Operational Technology
Operating Systems
1 48 (18.11%) Windows
2 43 (16.23%) Linux
3 18 (6.79%) zOS
4 16 (6.04%) Windows Server
5 13 (4.91%) Unix
6 9 (3.40%) Apple iOS
7 7 (2.64%) Windows 10
8 4 (1.51%) Red Hat Enterprise Linux
8 4 (1.51%) Windows Server 2016
9 3 (1.13%) Data ONTAP
9 3 (1.13%) Windows Server 2012
9 3 (1.13%) Windows Server 2019
10 2 (0.75%) CentOS
10 2 (0.75%) VMS
11 1 (0.38%) Mac OS
Processes & Methodologies
1 121 (45.66%) ITIL
2 93 (35.09%) Problem-Solving
3 85 (32.08%) Incident Management
4 77 (29.06%) Service Management
5 52 (19.62%) Agile
5 52 (19.62%) Change Management
6 45 (16.98%) Mentoring
7 35 (13.21%) Root Cause Analysis
8 33 (12.45%) Capacity Management
9 32 (12.08%) Data Analysis
10 30 (11.32%) Service Delivery
11 29 (10.94%) Quality Management
11 29 (10.94%) Statistics
12 28 (10.57%) Customer Service
13 27 (10.19%) Continuous Improvement
14 25 (9.43%) Stakeholder Management
15 24 (9.06%) Project Management
16 22 (8.30%) Storage Management
17 21 (7.92%) Risk Management
18 20 (7.55%) ITSM
Programming Languages
1 39 (14.72%) PowerShell
2 28 (10.57%) Python
3 18 (6.79%) SQL
4 17 (6.42%) JCL
5 14 (5.28%) REXX
6 8 (3.02%) Swift
7 7 (2.64%) Java
8 4 (1.51%) Perl
8 4 (1.51%) T-SQL
9 3 (1.13%) JavaScript
10 2 (0.75%) Shell Script
Qualifications
1 99 (37.36%) Security Cleared
2 73 (27.55%) SC Cleared
3 39 (14.72%) Degree
4 27 (10.19%) DV Cleared
5 14 (5.28%) MCP
6 13 (4.91%) ITIL Foundation Certificate
7 8 (3.02%) SAP Certification
8 6 (2.26%) ITIL Certification
9 5 (1.89%) Computer Science Degree
9 5 (1.89%) MCSE
9 5 (1.89%) Microsoft Certification
10 3 (1.13%) BPSS Clearance
10 3 (1.13%) CCNA
10 3 (1.13%) Cisco Certification
11 2 (0.75%) DBS Check
11 2 (0.75%) Dell Certification
11 2 (0.75%) HNC
11 2 (0.75%) HND
11 2 (0.75%) Network+ Certification
12 1 (0.38%) Master's Degree
Quality Assurance & Compliance
1 13 (4.91%) SLA
2 7 (2.64%) QA
3 4 (1.51%) GDPR
4 3 (1.13%) Cyber Essentials
4 3 (1.13%) Data Quality
4 3 (1.13%) IASME
4 3 (1.13%) ISO/IEC 27001
5 1 (0.38%) Disclosure Scotland
5 1 (0.38%) GRC
System Software
1 29 (10.94%) Active Directory
2 21 (7.92%) NFS
3 17 (6.42%) Time Sharing Option
4 5 (1.89%) Virtual Desktop
5 4 (1.51%) Docker
5 4 (1.51%) Virtual Machines
6 3 (1.13%) GPFS
7 2 (0.75%) Microsoft App-V
8 1 (0.38%) BitLocker
8 1 (0.38%) Hyper-V
8 1 (0.38%) VMware ESXi
Systems Management
1 18 (6.79%) Tivoli Storage Manager
2 15 (5.66%) Ansible
3 9 (3.40%) Active Directory Federation Services
4 7 (2.64%) Kubernetes
5 5 (1.89%) SysTrack
6 3 (1.13%) Single Sign-On
6 3 (1.13%) Veritas Storage Foundation
7 2 (0.75%) CEMLI
7 2 (0.75%) Grafana
7 2 (0.75%) Nagios
7 2 (0.75%) Prometheus
7 2 (0.75%) WSUS
7 2 (0.75%) ZABBIX
8 1 (0.38%) Microsoft Intune
8 1 (0.38%) NetBackup
8 1 (0.38%) SCCM
8 1 (0.38%) Terraform
Vendors
1 37 (13.96%) Microsoft
2 30 (11.32%) ServiceNow
3 25 (9.43%) Dell
3 25 (9.43%) IBM
4 21 (7.92%) SAP
5 20 (7.55%) Brocade
6 18 (6.79%) Broadcom
7 17 (6.42%) CA
8 12 (4.53%) Atlassian
9 10 (3.77%) HP
10 9 (3.40%) Citrix
10 9 (3.40%) Remedy
11 8 (3.02%) Okta
12 7 (2.64%) NetApp
13 6 (2.26%) Cisco
14 5 (1.89%) New Relic
14 5 (1.89%) OpenAI
14 5 (1.89%) Oracle
15 4 (1.51%) Splunk
15 4 (1.51%) Veritas