Incident Management Jobs in the East of England

Incident Management
England > East of England

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 5 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 166 131 101
Rank change year-on-year -35 -30 +12
Permanent jobs citing Incident Management 54 107 208
As % of all permanent jobs advertised in the East of England 0.89% 1.96% 3.25%
As % of the Processes & Methodologies category 1.10% 2.07% 3.43%
Number of salaries quoted 43 43 147
10th Percentile £25,750 £25,250 £32,500
25th Percentile £26,250 £32,275 £37,500
Median annual salary (50th Percentile) £32,000 £55,000 £50,000
Median % change year-on-year -41.82% +10.00% +20.48%
75th Percentile £40,875 £66,250 £60,625
90th Percentile £48,100 £67,500 £71,750
England median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% -12.24%

All Process and Methodology Skills
East of England

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 4,923 5,179 6,061
As % of all permanent jobs advertised in the East of England 81.04% 94.99% 94.75%
Number of salaries quoted 3,687 2,242 2,714
10th Percentile £25,809 £27,000 £28,000
25th Percentile £32,500 £37,500 £36,250
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -
75th Percentile £65,000 £69,688 £65,000
90th Percentile £76,250 £83,750 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Incident Management
Job Vacancy Trend in the East of England

Job postings citing Incident Management as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Incident Management in the East of England

Incident Management
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Incident Management in the East of England.

Salary trend for Incident Management in the East of England

Incident Management
Salary Histogram in the East of England

Salary distribution for jobs citing Incident Management in the East of England over the 6 months to 5 May 2024.

Salary histogram for Incident Management in the East of England

Incident Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the East of England region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +5 20 £30,575 -51.08% 14
Hertfordshire -25 18 £38,500 +33.68% 11
Bedfordshire +40 10 £32,000 - 4
Essex +14 3 £30,000 -40.00% 3
Suffolk -11 3 £40,000 -31.91%
Incident Management
England

Incident Management
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (18.52%) Microsoft Exchange
2 4 (7.41%) IIS
3 2 (3.70%) Skype for Business
3 2 (3.70%) WordPress
Applications
1 9 (16.67%) Microsoft Office
2 5 (9.26%) Microsoft Excel
3 4 (7.41%) Microsoft Project
4 1 (1.85%) MS Visio
Cloud Services
1 17 (31.48%) Microsoft 365
2 16 (29.63%) Azure
3 4 (7.41%) GCP
4 2 (3.70%) AWS
4 2 (3.70%) Entra ID
4 2 (3.70%) IaaS
4 2 (3.70%) Mimecast
4 2 (3.70%) OneDrive
4 2 (3.70%) PaaS
4 2 (3.70%) SaaS
4 2 (3.70%) WhatsApp
Communications & Networking
1 13 (24.07%) LAN
1 13 (24.07%) WAN
2 8 (14.81%) DNS
3 6 (11.11%) DHCP
4 4 (7.41%) FTP
4 4 (7.41%) WLAN
5 3 (5.56%) Firewall
6 2 (3.70%) DKIM
6 2 (3.70%) DMARC
6 2 (3.70%) Internet
6 2 (3.70%) Network Security
6 2 (3.70%) PBX
6 2 (3.70%) Remote Desktop
6 2 (3.70%) SAN
6 2 (3.70%) Skype
6 2 (3.70%) VoIP
6 2 (3.70%) VPN
6 2 (3.70%) WebEx
7 1 (1.85%) Cisco ISE
7 1 (1.85%) TCP/IP
Database & Business Intelligence
1 1 (1.85%) SQL Server
General
1 33 (61.11%) Social Skills
2 13 (24.07%) Analytical Skills
3 6 (11.11%) Organisational Skills
4 5 (9.26%) Finance
5 4 (7.41%) Documentation Skills
5 4 (7.41%) Inclusion and Diversity
6 2 (3.70%) Legal
7 1 (1.85%) Influencing Skills
7 1 (1.85%) Pharmaceutical
Job Titles
1 20 (37.04%) IT Support
2 19 (35.19%) Analyst
3 14 (25.93%) IT Analyst
4 10 (18.52%) IT Engineer
4 10 (18.52%) Lead
4 10 (18.52%) Support Engineer
5 9 (16.67%) IT Operations Analyst
5 9 (16.67%) IT Support Engineer
5 9 (16.67%) Operations Analyst
5 9 (16.67%) Service Analyst
6 7 (12.96%) Infrastructure Engineer
6 7 (12.96%) Team Leader
7 6 (11.11%) Cloud Engineer
7 6 (11.11%) Cloud Infrastructure Engineer
8 5 (9.26%) IT Support Analyst
8 5 (9.26%) Service Operations Analyst
9 4 (7.41%) Field Engineer
9 4 (7.41%) Service Desk Analyst
9 4 (7.41%) Service Management Team Leader
9 4 (7.41%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (3.70%) CSS
1 2 (3.70%) HTML
Miscellaneous
1 6 (11.11%) Smartphone
2 5 (9.26%) Management Information System
3 2 (3.70%) CCTV
3 2 (3.70%) Driving Licence
3 2 (3.70%) Handset
3 2 (3.70%) Security Posture
4 1 (1.85%) Cyber Threat
4 1 (1.85%) Data Centre
4 1 (1.85%) NHS
Operating Systems
1 12 (22.22%) Windows
2 6 (11.11%) Windows 10
3 4 (7.41%) Mac OS X
3 4 (7.41%) Windows Server
4 2 (3.70%) Windows 7
4 2 (3.70%) Windows Server 2003
4 2 (3.70%) Windows Server 2019
Processes & Methodologies
1 30 (55.56%) ITIL
2 24 (44.44%) Problem-Solving
3 19 (35.19%) ITSM
4 17 (31.48%) Customer Service
4 17 (31.48%) Service Management
5 16 (29.63%) Service Delivery
6 9 (16.67%) Stakeholder Management
7 8 (14.81%) Infrastructure Engineering
8 6 (11.11%) Collaborative Culture
8 6 (11.11%) Compliance Audit
8 6 (11.11%) Infrastructure Monitoring
8 6 (11.11%) Process Improvement
9 5 (9.26%) Business Continuity
9 5 (9.26%) Continuous Improvement
9 5 (9.26%) Disaster Recovery
9 5 (9.26%) Major Incident Management
9 5 (9.26%) Problem Management
9 5 (9.26%) Root Cause Analysis
9 5 (9.26%) Server Management
10 4 (7.41%) Project Delivery
Programming Languages
1 3 (5.56%) PowerShell
2 1 (1.85%) SQL
Qualifications
1 5 (9.26%) BPSS Clearance
2 3 (5.56%) DV Cleared
2 3 (5.56%) SC Cleared
2 3 (5.56%) Security Cleared
3 2 (3.70%) A+ Certification
3 2 (3.70%) Degree
3 2 (3.70%) ITIL Foundation Certificate
3 2 (3.70%) Postgraduate
Quality Assurance & Compliance
1 7 (12.96%) SLA
2 4 (7.41%) ISO/IEC 27001
2 4 (7.41%) QA
3 3 (5.56%) Cyber Essentials
3 3 (5.56%) GDPR
4 1 (1.85%) GxP
4 1 (1.85%) SOC 2
System Software
1 19 (35.19%) Active Directory
2 6 (11.11%) vSphere
3 5 (9.26%) Hyper-V
3 5 (9.26%) VMware Infrastructure
4 4 (7.41%) Virtual Machines
5 2 (3.70%) Firmware
5 2 (3.70%) Terminal Services
Systems Management
1 6 (11.11%) Microsoft Intune
2 5 (9.26%) SCCM
3 2 (3.70%) DatAdvantage
3 2 (3.70%) NetCrunch
3 2 (3.70%) QRadar
3 2 (3.70%) Symantec Endpoint Protection
4 1 (1.85%) Active Directory Federation Services
4 1 (1.85%) Stealthwatch
4 1 (1.85%) vCenter Server
4 1 (1.85%) WSUS
Vendors
1 36 (66.67%) Microsoft
2 12 (22.22%) VMware
3 10 (18.52%) Cisco
3 10 (18.52%) ServiceNow
4 5 (9.26%) Dell
4 5 (9.26%) HP
4 5 (9.26%) Meraki
4 5 (9.26%) Sage
5 4 (7.41%) Apple
6 2 (3.70%) Citrix
6 2 (3.70%) ConnectWise
6 2 (3.70%) Ivanti
6 2 (3.70%) Palo Alto
6 2 (3.70%) Qualys
6 2 (3.70%) Splunk
6 2 (3.70%) Symantec
6 2 (3.70%) Varonis
7 1 (1.85%) Darktrace