Desktop Support Jobs in England

Desktop Support
UK > England

The median Desktop Support salary in England is £32,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 547 528 689
Rank change year-on-year -19 +161 -42
Permanent jobs requiring a Desktop Support 291 477 496
As % of all permanent jobs advertised in England 0.34% 0.51% 0.38%
As % of the Job Titles category 0.36% 0.56% 0.39%
Number of salaries quoted 252 397 420
10th Percentile £25,760 £24,000 £25,000
25th Percentile £28,000 £26,250 £27,750
Median annual salary (50th Percentile) £32,500 £32,500 £33,500
Median % change year-on-year - -2.99% +3.08%
75th Percentile £42,250 £38,000 £42,500
90th Percentile £53,700 £47,500 £53,750
UK median annual salary £32,500 £32,500 £33,000
% change year-on-year - -1.52% +1.54%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,251 85,470 125,579
% of permanent jobs with a recognized job title 94.48% 91.57% 96.08%
Number of salaries quoted 60,137 54,051 75,614
10th Percentile £28,500 £32,626 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,899 £60,000
Median % change year-on-year -12.15% +1.50% +9.09%
75th Percentile £71,991 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,686 £60,000 £60,000
% change year-on-year -12.19% - +9.09%

Desktop Support
Job Vacancy Trend in England

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support in England

Desktop Support
Salary Trend in England

3-month moving average salary quoted in jobs citing Desktop Support in England.

Salary trend for Desktop Support in England

Desktop Support
Salary Histogram in England

Salary distribution for jobs citing Desktop Support in England over the 6 months to 26 April 2024.

Salary histogram for Desktop Support in England

Desktop Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the England region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +60 120 £41,500 +9.21% 34
South East -12 52 £30,000 +2.04% 4
South West -39 41 £29,440 +7.05% 7
North of England +18 31 £28,000 +8.36% 3
Midlands +13 28 £29,500 +6.31% 1
North West -13 22 £27,000 +4.49% 2
East of England +2 19 £24,240 -23.05% 4
East Midlands -10 17 £31,000 +3.33% 1
West Midlands +26 11 £27,000 +1.89%
Yorkshire +94 9 £32,500 +25.00%
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 26 April 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support in the job title.

1 205 (70.45%) Windows
2 189 (64.95%) Microsoft
3 175 (60.14%) Active Directory
4 134 (46.05%) Microsoft 365
5 120 (41.24%) Microsoft Office
6 106 (36.43%) Social Skills
7 91 (31.27%) Windows 10
8 78 (26.80%) Finance
9 72 (24.74%) Customer Service
10 69 (23.71%) Problem-Solving
11 68 (23.37%) ITIL
12 62 (21.31%) Microsoft Exchange
13 58 (19.93%) SCCM
14 55 (18.90%) Azure
15 49 (16.84%) Microsoft Intune
15 49 (16.84%) Security Cleared
15 49 (16.84%) Degree
16 46 (15.81%) Driving Licence
17 39 (13.40%) Entra ID
18 36 (12.37%) DNS
19 35 (12.03%) Smartphone
20 34 (11.68%) Asset Management
21 33 (11.34%) Windows 7
22 32 (11.00%) Mac OS
22 32 (11.00%) Microsoft Certification
22 32 (11.00%) Organisational Skills
23 31 (10.65%) ServiceNow
24 30 (10.31%) Break/Fix
25 29 (9.97%) SLA
26 28 (9.62%) Onboarding

Desktop Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 62 (21.31%) Microsoft Exchange
2 13 (4.47%) SharePoint
3 6 (2.06%) Skype for Business
4 2 (0.69%) Exchange Server 2010
5 1 (0.34%) CMS
Applications
1 120 (41.24%) Microsoft Office
2 18 (6.19%) Microsoft Excel
3 16 (5.50%) Microsoft PowerPoint
Business Applications
1 4 (1.37%) Eikon
Cloud Services
1 134 (46.05%) Microsoft 365
2 55 (18.90%) Azure
3 39 (13.40%) Entra ID
4 18 (6.19%) OneDrive
5 10 (3.44%) Mimecast
6 7 (2.41%) WhatsApp
7 4 (1.37%) AWS
8 2 (0.69%) Slack
9 1 (0.34%) GCP
9 1 (0.34%) PaaS
9 1 (0.34%) SaaS
Communications & Networking
1 36 (12.37%) DNS
2 23 (7.90%) Network Security
3 22 (7.56%) LAN
4 19 (6.53%) Remote Desktop
5 15 (5.15%) Wi-Fi
6 13 (4.47%) DHCP
6 13 (4.47%) TCP/IP
7 10 (3.44%) Skype
8 9 (3.09%) Firewall
9 8 (2.75%) VPN
10 7 (2.41%) WAN
11 6 (2.06%) Cisco IOS
12 5 (1.72%) VoIP
13 4 (1.37%) Internet
14 3 (1.03%) Telepresence
14 3 (1.03%) WebEx
15 2 (0.69%) Wireless
16 1 (0.34%) Ethernet
16 1 (0.34%) Intranet
16 1 (0.34%) SAN
Database & Business Intelligence
1 2 (0.69%) MongoDB
Development Applications
1 1 (0.34%) JIRA
1 1 (0.34%) MSI
General
1 106 (36.43%) Social Skills
2 78 (26.80%) Finance
3 32 (11.00%) Organisational Skills
4 18 (6.19%) Banking
5 14 (4.81%) Legal
6 13 (4.47%) Inclusion and Diversity
7 12 (4.12%) Analytical Skills
7 12 (4.12%) Automotive
8 11 (3.78%) Law
8 11 (3.78%) Retail
9 6 (2.06%) Telecoms
10 4 (1.37%) Front Office
11 3 (1.03%) Multimedia
11 3 (1.03%) Pharmaceutical
12 2 (0.69%) Aerospace
12 2 (0.69%) Billing
12 2 (0.69%) Financial Institution
12 2 (0.69%) Games
12 2 (0.69%) Local Government
12 2 (0.69%) Manufacturing
Miscellaneous
1 46 (15.81%) Driving Licence
2 35 (12.03%) Smartphone
3 28 (9.62%) Onboarding
4 20 (6.87%) Video Conferencing
5 19 (6.53%) iPhone
6 11 (3.78%) Blackberry
7 8 (2.75%) iPad
8 7 (2.41%) BYOD
9 6 (2.06%) Self-Motivation
10 4 (1.37%) Management Information System
11 3 (1.03%) Hedge funds
11 3 (1.03%) Mobile App
11 3 (1.03%) Team-Oriented Environment
12 2 (0.69%) Data Centre
12 2 (0.69%) Fat Client
12 2 (0.69%) Thin Client
13 1 (0.34%) CMDB
13 1 (0.34%) EPoS
13 1 (0.34%) Virtual Team
Operating Systems
1 205 (70.45%) Windows
2 91 (31.27%) Windows 10
3 33 (11.34%) Windows 7
4 32 (11.00%) Mac OS
5 22 (7.56%) Android
6 16 (5.50%) Windows Server
7 9 (3.09%) Apple iOS
8 6 (2.06%) Mac OS X
9 5 (1.72%) Windows Server 2008
10 4 (1.37%) Windows XP
11 1 (0.34%) Linux
11 1 (0.34%) Windows NT
11 1 (0.34%) Windows Server 2012
Processes & Methodologies
1 72 (24.74%) Customer Service
2 69 (23.71%) Problem-Solving
3 68 (23.37%) ITIL
4 34 (11.68%) Asset Management
5 30 (10.31%) Break/Fix
6 25 (8.59%) Computer Science
6 25 (8.59%) ITSM
6 25 (8.59%) Service Delivery
7 21 (7.22%) Software Deployment
8 16 (5.50%) Ticket Management
9 15 (5.15%) Mobile Device Management
9 15 (5.15%) Time Management
10 14 (4.81%) Service Management
11 13 (4.47%) Proactive Maintenance
12 12 (4.12%) Customer Requirements
12 12 (4.12%) Software Testing
13 10 (3.44%) Incident Management
13 10 (3.44%) Stakeholder Management
14 9 (3.09%) Continuous Improvement
15 7 (2.41%) Root Cause Analysis
Programming Languages
1 17 (5.84%) PowerShell
2 3 (1.03%) Python
2 3 (1.03%) SQL
3 2 (0.69%) Bash
Qualifications
1 49 (16.84%) Degree
1 49 (16.84%) Security Cleared
2 32 (11.00%) Microsoft Certification
3 27 (9.28%) A+ Certification
4 24 (8.25%) MCP
5 23 (7.90%) Computer Science Degree
5 23 (7.90%) DBS Check
6 20 (6.87%) DV Cleared
7 17 (5.84%) SC Cleared
8 13 (4.47%) BPSS Clearance
9 12 (4.12%) ITIL Certification
10 5 (1.72%) CCNA
10 5 (1.72%) Cisco Certification
11 4 (1.37%) Master's Degree
11 4 (1.37%) NVQ Level 3
12 3 (1.03%) ITIL Foundation Certificate
12 3 (1.03%) MBA
13 1 (0.34%) AWS Certification
Quality Assurance & Compliance
1 29 (9.97%) SLA
2 13 (4.47%) PCI DSS
3 6 (2.06%) GDPR
4 1 (0.34%) ISO/IEC 27001
System Software
1 175 (60.14%) Active Directory
2 13 (4.47%) Firmware
2 13 (4.47%) KVM
2 13 (4.47%) VMware Infrastructure
3 10 (3.44%) Hyper-V
4 4 (1.37%) Virtual Desktop
4 4 (1.37%) vSphere
5 2 (0.69%) Terminal Services
5 2 (0.69%) XenApp
6 1 (0.34%) VMware ESXi
6 1 (0.34%) XenDesktop
Systems Management
1 58 (19.93%) SCCM
2 49 (16.84%) Microsoft Intune
3 3 (1.03%) McAfee ePO
4 2 (0.69%) Cisco CUCM
4 2 (0.69%) Jamf Pro
4 2 (0.69%) Single Sign-On
5 1 (0.34%) AirWatch
5 1 (0.34%) Backup Exec
5 1 (0.34%) NetBackup
5 1 (0.34%) Norton AntiVirus
5 1 (0.34%) Symantec Enterprise Vault
5 1 (0.34%) vCenter Server
5 1 (0.34%) WSUS
Vendors
1 189 (64.95%) Microsoft
2 31 (10.65%) ServiceNow
3 24 (8.25%) Dell
4 16 (5.50%) Cisco
4 16 (5.50%) VMware
5 15 (5.15%) Apple
5 15 (5.15%) HP
6 14 (4.81%) Citrix
7 12 (4.12%) McAfee
8 10 (3.44%) Bloomberg
8 10 (3.44%) MobileIron
9 5 (1.72%) Acronis
9 5 (1.72%) Ivanti
9 5 (1.72%) Sage
10 4 (1.37%) Samsung
11 3 (1.03%) iManage
11 3 (1.03%) Polycom
12 2 (0.69%) Cognizant
12 2 (0.69%) Symantec
12 2 (0.69%) Trayport