Support Technician Jobs in England

Support Technician
UK > England

The median Support Technician salary in England is £27,000 per year according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 285 555 771
Rank change year-on-year +270 +216 -101
Permanent jobs requiring a Support Technician 823 416 373
As % of all permanent jobs advertised in England 0.96% 0.45% 0.28%
As % of the Job Titles category 1.02% 0.49% 0.29%
Number of salaries quoted 710 256 314
10th Percentile £21,250 £21,875 £20,750
25th Percentile £24,000 £24,500 £22,750
Median annual salary (50th Percentile) £27,000 £28,000 £25,500
Median % change year-on-year -3.57% +9.80% +2.00%
75th Percentile £30,000 £32,250 £30,250
90th Percentile £34,025 £36,000 £35,000
UK median annual salary £27,000 £28,750 £25,500
% change year-on-year -6.09% +12.75% +2.00%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,599 84,573 127,334
% of permanent jobs with a recognized job title 94.47% 91.53% 96.12%
Number of salaries quoted 60,280 53,577 75,684
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,991 £82,500 £80,000
90th Percentile £91,000 £100,000 £97,500
UK median annual salary £52,508 £60,000 £60,000
% change year-on-year -12.49% - +9.09%

Support Technician
Job Vacancy Trend in England

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Technician in England

Support Technician
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Technician in England.

Salary trend for Support Technician in England

Support Technician
Salary Histogram in England

Salary distribution for jobs citing Support Technician in England over the 6 months to 3 May 2024.

Salary histogram for Support Technician in England

Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the England region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +135 237 £27,000 -1.82% 41
North of England +121 183 £27,500 -14.06% 39
East of England +127 168 £26,500 -8.62% 21
Midlands +131 151 £26,000 +4.00% 20
Yorkshire +148 91 £26,500 -1.85% 13
East Midlands +64 82 £25,000 - 10
North West +5 77 £28,000 -20.00% 21
West Midlands +67 63 £26,250 +2.94% 10
South West -31 45 £27,500 - 18
London +48 39 £30,000 +3.45% 14
North East +8 15 £30,000 - 6
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 3 May 2024, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Technician in the job title.

1 361 (43.86%) Microsoft 365
2 355 (43.13%) Windows
3 333 (40.46%) Microsoft
4 273 (33.17%) Customer Service
5 262 (31.83%) Social Skills
6 230 (27.95%) Active Directory
7 194 (23.57%) Problem-Solving
8 142 (17.25%) Windows Server
9 128 (15.55%) Microsoft Office
10 113 (13.73%) Windows 10
11 94 (11.42%) Azure
12 93 (11.30%) Driving Licence
13 68 (8.26%) Wireless
14 67 (8.14%) Microsoft Exchange
15 66 (8.02%) ITIL
16 65 (7.90%) DNS
17 64 (7.78%) Firewall
18 58 (7.05%) Google
19 57 (6.93%) Entra ID
19 57 (6.93%) TCP/IP
20 54 (6.56%) VMware
21 51 (6.20%) ITSM
21 51 (6.20%) DHCP
21 51 (6.20%) Degree
22 50 (6.08%) Finance
23 46 (5.59%) Time Management
24 45 (5.47%) SLA
25 44 (5.35%) Manufacturing
26 41 (4.98%) Analytical Skills
26 41 (4.98%) Microsoft Intune

Support Technician Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 67 (8.14%) Microsoft Exchange
2 40 (4.86%) SharePoint
3 6 (0.73%) Exchange Server 2007
3 6 (0.73%) Exchange Server 2010
3 6 (0.73%) Exchange Server 2013
4 5 (0.61%) Confluence
5 3 (0.36%) IIS
6 2 (0.24%) Resin
7 1 (0.12%) Apache
Applications
1 128 (15.55%) Microsoft Office
2 14 (1.70%) Microsoft Excel
3 4 (0.49%) Microsoft PowerPoint
Business Applications
1 5 (0.61%) Sage 200
1 5 (0.61%) Sage 50
1 5 (0.61%) Sage CRM
2 2 (0.24%) Dynamics NAV
Cloud Services
1 361 (43.86%) Microsoft 365
2 94 (11.42%) Azure
3 57 (6.93%) Entra ID
4 25 (3.04%) Google Workspace
5 14 (1.70%) AWS
6 9 (1.09%) WhatsApp
7 7 (0.85%) OneDrive
8 5 (0.61%) ChatGPT
8 5 (0.61%) IaaS
9 2 (0.24%) Azure Sentinel
9 2 (0.24%) Dropbox
9 2 (0.24%) Google Drive
9 2 (0.24%) Power Platform
10 1 (0.12%) Adobe Creative Cloud
10 1 (0.12%) Asana
10 1 (0.12%) GCP
10 1 (0.12%) Mimecast
10 1 (0.12%) Miro
Communications & Networking
1 68 (8.26%) Wireless
2 65 (7.90%) DNS
3 64 (7.78%) Firewall
4 57 (6.93%) TCP/IP
5 51 (6.20%) DHCP
6 39 (4.74%) LAN
6 39 (4.74%) Wi-Fi
7 23 (2.79%) WAN
8 19 (2.31%) Internet
9 18 (2.19%) VLAN
10 16 (1.94%) VoIP
10 16 (1.94%) VPN
11 12 (1.46%) Ethernet
12 8 (0.97%) Broadband
12 8 (0.97%) FTP
12 8 (0.97%) Network Security
12 8 (0.97%) Remote Desktop
13 7 (0.85%) MPLS
14 6 (0.73%) SD-WAN
15 5 (0.61%) Softphone
Database & Business Intelligence
1 7 (0.85%) SQL Server
2 6 (0.73%) PostgreSQL
3 2 (0.24%) Power BI
Development Applications
1 5 (0.61%) JIRA
2 1 (0.12%) Visual Studio
General
1 262 (31.83%) Social Skills
2 50 (6.08%) Finance
3 44 (5.35%) Manufacturing
4 41 (4.98%) Analytical Skills
5 29 (3.52%) Retail
6 20 (2.43%) Organisational Skills
7 16 (1.94%) Inclusion and Diversity
8 14 (1.70%) Multimedia
9 12 (1.46%) Local Government
9 12 (1.46%) Marketing
10 11 (1.34%) Public Sector
11 9 (1.09%) Law
12 8 (0.97%) Legal
13 7 (0.85%) Automotive
14 5 (0.61%) Electronics
14 5 (0.61%) Publishing
14 5 (0.61%) Telecoms
15 3 (0.36%) Aviation
15 3 (0.36%) Fire and Rescue
16 2 (0.24%) Banking
Libraries, Frameworks & Software Standards
1 4 (0.49%) HTML
1 4 (0.49%) X-Windows
2 3 (0.36%) CSS
3 2 (0.24%) EDI
Miscellaneous
1 93 (11.30%) Driving Licence
2 32 (3.89%) Self-Motivation
3 24 (2.92%) CCTV
4 19 (2.31%) Onboarding
5 18 (2.19%) Management Information System
5 18 (2.19%) Video Conferencing
6 15 (1.82%) NHS
7 14 (1.70%) Data Centre
8 8 (0.97%) LIMS
9 7 (0.85%) EPoS
9 7 (0.85%) Handset
9 7 (0.85%) Interactive Media
10 6 (0.73%) Analytical Mindset
10 6 (0.73%) iPad
10 6 (0.73%) iPhone
10 6 (0.73%) Social Media
11 4 (0.49%) Educational Technology
11 4 (0.49%) Enterprise Software
11 4 (0.49%) Mobile Computing
11 4 (0.49%) Replication
Operating Systems
1 355 (43.13%) Windows
2 142 (17.25%) Windows Server
3 113 (13.73%) Windows 10
4 32 (3.89%) Linux
5 25 (3.04%) Apple iOS
6 22 (2.67%) Android
7 19 (2.31%) Windows Server 2016
8 16 (1.94%) Mac OS
8 16 (1.94%) Windows 7
9 11 (1.34%) Windows Server 2019
10 8 (0.97%) Windows 8
10 8 (0.97%) Windows Server 2012
11 6 (0.73%) Windows Server 2008
12 5 (0.61%) Red Hat Enterprise Linux
13 4 (0.49%) Mac OS X
14 3 (0.36%) Unix
15 1 (0.12%) Ubuntu
Processes & Methodologies
1 273 (33.17%) Customer Service
2 194 (23.57%) Problem-Solving
3 66 (8.02%) ITIL
4 51 (6.20%) ITSM
5 46 (5.59%) Time Management
6 39 (4.74%) Service Management
7 37 (4.50%) Cybersecurity
8 26 (3.16%) Mathematics
9 25 (3.04%) Collaborative Working
10 24 (2.92%) CRM
10 24 (2.92%) Service Delivery
11 21 (2.55%) Coaching
12 19 (2.31%) Preventative Maintenance
13 17 (2.07%) Asset Management
14 16 (1.94%) Information Security
14 16 (1.94%) Migration
15 15 (1.82%) Change Management
15 15 (1.82%) Configuration Management
15 15 (1.82%) Logistics
16 14 (1.70%) Project Management
Programming Languages
1 31 (3.77%) PowerShell
2 23 (2.79%) SQL
3 5 (0.61%) T-SQL
4 1 (0.12%) C#
4 1 (0.12%) Java
4 1 (0.12%) JavaScript
4 1 (0.12%) VB
Qualifications
1 51 (6.20%) Degree
2 39 (4.74%) A+ Certification
3 36 (4.37%) DBS Check
4 32 (3.89%) Microsoft Certification
5 19 (2.31%) Security Cleared
6 16 (1.94%) SC Cleared
7 15 (1.82%) CCNA
7 15 (1.82%) Cisco Certification
8 10 (1.22%) MCP
9 9 (1.09%) MCSE
9 9 (1.09%) Network+ Certification
10 7 (0.85%) ITIL Foundation Certificate
11 5 (0.61%) MCITP
11 5 (0.61%) MCSA
12 4 (0.49%) ITIL Certification
13 3 (0.36%) BPSS Clearance
13 3 (0.36%) NVQ Level 3
14 2 (0.24%) Computer Science Degree
14 2 (0.24%) DV Cleared
14 2 (0.24%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 45 (5.47%) SLA
2 26 (3.16%) GDPR
3 7 (0.85%) Cyber Essentials
3 7 (0.85%) Cyber Essentials PLUS
4 4 (0.49%) QA
5 2 (0.24%) Accessibility
5 2 (0.24%) ISO/IEC 27001
6 1 (0.12%) ISO 14001
6 1 (0.12%) ISO 9001
System Software
1 230 (27.95%) Active Directory
2 34 (4.13%) VMware Infrastructure
3 29 (3.52%) Hyper-V
4 10 (1.22%) Virtual Machines
5 4 (0.49%) Terminal Services
5 4 (0.49%) vSphere
6 3 (0.36%) Virtual Servers
6 3 (0.36%) VMware ESXi
7 2 (0.24%) BitLocker
7 2 (0.24%) Virtual Desktop
8 1 (0.12%) Microsoft Virtual Server
Systems Management
1 41 (4.98%) Microsoft Intune
2 11 (1.34%) SCCM
3 4 (0.49%) Active Directory Federation Services
3 4 (0.49%) AirWatch
3 4 (0.49%) Microsoft Clustering
3 4 (0.49%) SCOM
4 3 (0.36%) Autotask
4 3 (0.36%) Microsoft Data Protection Manager
4 3 (0.36%) SCDPM
4 3 (0.36%) SmoothWall
5 2 (0.24%) FortiGate
5 2 (0.24%) Jamf Pro
5 2 (0.24%) PaperCut
6 1 (0.12%) Graylog
Vendors
1 333 (40.46%) Microsoft
2 58 (7.05%) Google
3 54 (6.56%) VMware
4 31 (3.77%) Apple
5 21 (2.55%) Cisco
6 14 (1.70%) Sage
7 11 (1.34%) Veeam
8 9 (1.09%) Ubiquiti
9 8 (0.97%) Citrix
10 7 (0.85%) Acronis
11 6 (0.73%) Dell
11 6 (0.73%) ESET
11 6 (0.73%) Facebook
11 6 (0.73%) Meraki
11 6 (0.73%) Sun
12 5 (0.61%) Datto
12 5 (0.61%) Draytek
12 5 (0.61%) Red Hat
12 5 (0.61%) Sophos
13 4 (0.49%) Samsung