Support Analyst Jobs in the South East

Support Analyst
England > South East

The median Support Analyst salary in the South East is £32,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 135 205 203
Rank change year-on-year +70 -2 -4
Permanent jobs requiring a Support Analyst 326 240 342
As % of all permanent jobs advertised in the South East 1.96% 1.59% 1.74%
As % of the Job Titles category 2.09% 1.76% 1.80%
Number of salaries quoted 247 204 282
10th Percentile £23,000 £23,250 £23,250
25th Percentile £25,500 £25,500 £25,750
Median annual salary (50th Percentile) £32,500 £31,000 £28,500
Median % change year-on-year +4.84% +8.77% -5.00%
75th Percentile £43,750 £35,000 £37,500
90th Percentile £53,750 £42,500 £43,750
England median annual salary £35,000 £34,000 £32,500
% change year-on-year +2.94% +4.62% -

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,620 13,675 18,997
% of permanent jobs with a recognized job title 93.89% 90.62% 96.39%
Number of salaries quoted 11,331 8,566 12,620
10th Percentile £27,500 £29,750 £30,000
25th Percentile £35,750 £39,750 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £53,500 £60,899 £60,000
% change year-on-year -12.15% +1.50% +9.09%

Support Analyst
Job Vacancy Trend in the South East

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Support Analyst in the South East

Support Analyst
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Support Analyst in the South East.

Salary trend for Support Analyst in the South East

Support Analyst
Salary Histogram in the South East

Salary distribution for jobs citing Support Analyst in the South East over the 6 months to 26 April 2024.

Salary histogram for Support Analyst in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South East region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +75 158 £32,500 +6.56% 10
Surrey +22 69 £33,250 +2.31% 3
Berkshire +36 60 £29,750 -0.83% 1
Oxfordshire +55 58 £37,000 +9.63% 4
Kent +25 50 £24,000 -21.31% 6
Buckinghamshire -5 40 £32,500 +30.00% 5
Hampshire -23 33 £30,500 +7.02% 2
East Sussex 0 7 £49,750 +57.94%
West Sussex +35 4 £48,500 +63.03% 2
Sussex - 2 £32,500 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 26 April 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Analyst in the job title.

1 125 (38.34%) Social Skills
2 113 (34.66%) Microsoft 365
3 111 (34.05%) Windows
4 108 (33.13%) Microsoft
5 100 (30.67%) Problem-Solving
6 95 (29.14%) Customer Service
7 90 (27.61%) ITIL
8 86 (26.38%) Microsoft Office
9 75 (23.01%) SLA
10 74 (22.70%) Active Directory
11 64 (19.63%) Finance
11 64 (19.63%) Degree
11 64 (19.63%) Security Cleared
12 62 (19.02%) Analytical Skills
13 58 (17.79%) Windows 10
14 56 (17.18%) SQL
15 54 (16.56%) Incident Management
16 42 (12.88%) Oracle
16 42 (12.88%) ERP
16 42 (12.88%) SC Cleared
17 41 (12.58%) Actionable Insight
18 40 (12.27%) Unix
19 37 (11.35%) Remedy
19 37 (11.35%) WebLogic
20 34 (10.43%) Azure
21 33 (10.12%) Service Management
22 31 (9.51%) Microsoft Exchange
23 28 (8.59%) SharePoint
23 28 (8.59%) Linux
23 28 (8.59%) DHCP

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (11.35%) WebLogic
2 31 (9.51%) Microsoft Exchange
3 28 (8.59%) SharePoint
4 15 (4.60%) Oracle Service Bus
5 4 (1.23%) IIS
6 1 (0.31%) Confluence
Applications
1 86 (26.38%) Microsoft Office
2 18 (5.52%) Microsoft Excel
3 15 (4.60%) MS Visio
Business Applications
1 15 (4.60%) Remedy ITSM
2 9 (2.76%) Dynamics CRM
3 6 (1.84%) SAP S/4HANA
4 5 (1.53%) Dynamics GP
5 4 (1.23%) NetSuite
6 3 (0.92%) Dynamics NAV
7 1 (0.31%) Infor M3
7 1 (0.31%) JDE OneWorld
7 1 (0.31%) JDE World
7 1 (0.31%) SAP SD
Cloud Services
1 113 (34.66%) Microsoft 365
2 34 (10.43%) Azure
3 11 (3.37%) SaaS
4 10 (3.07%) Dynamics 365
4 10 (3.07%) Power Platform
5 9 (2.76%) AWS
6 6 (1.84%) WhatsApp
7 4 (1.23%) Entra ID
7 4 (1.23%) PowerApps
8 3 (0.92%) Power Automate
9 2 (0.61%) IaaS
9 2 (0.61%) Mimecast
9 2 (0.61%) PaaS
10 1 (0.31%) Azure Sentinel
10 1 (0.31%) Google Workspace
10 1 (0.31%) OneDrive
Communications & Networking
1 28 (8.59%) DHCP
1 28 (8.59%) DNS
2 25 (7.67%) Firewall
3 15 (4.60%) VPN
4 13 (3.99%) WAN
5 12 (3.68%) Wireless
6 9 (2.76%) LAN
6 9 (2.76%) VoIP
7 8 (2.45%) TCP/IP
7 8 (2.45%) Wi-Fi
8 7 (2.15%) ADSL
8 7 (2.15%) Broadband
8 7 (2.15%) Internet
8 7 (2.15%) VLAN
9 4 (1.23%) SD-WAN
10 3 (0.92%) Intranet
11 2 (0.61%) Remote Desktop
11 2 (0.61%) WPA
12 1 (0.31%) Ethernet
12 1 (0.31%) SAN
Database & Business Intelligence
1 22 (6.75%) Elasticsearch
2 19 (5.83%) Oracle Database
3 15 (4.60%) Oracle Database 10g
3 15 (4.60%) Oracle Database 11g
3 15 (4.60%) VLDB
4 13 (3.99%) SQL Server
5 7 (2.15%) Power BI
6 4 (1.23%) SQL Server Integration Services
7 2 (0.61%) MongoDB
8 1 (0.31%) DB2
Development Applications
1 4 (1.23%) JIRA
General
1 125 (38.34%) Social Skills
2 64 (19.63%) Finance
3 62 (19.02%) Analytical Skills
4 22 (6.75%) Police
5 20 (6.13%) Telecoms
6 18 (5.52%) Manufacturing
7 16 (4.91%) Legal
8 8 (2.45%) Law
9 7 (2.15%) Banking
9 7 (2.15%) Billing
9 7 (2.15%) Documentation Skills
9 7 (2.15%) Investment Banking
9 7 (2.15%) Private Banking
9 7 (2.15%) Public Sector
10 6 (1.84%) Inclusion and Diversity
11 5 (1.53%) Automotive
11 5 (1.53%) Military
12 4 (1.23%) Marketing
12 4 (1.23%) Pharmaceutical
13 1 (0.31%) Aerospace
Libraries, Frameworks & Software Standards
1 22 (6.75%) J2EE
1 22 (6.75%) Java EE
1 22 (6.75%) Spring
2 7 (2.15%) .NET
2 7 (2.15%) Middleware
3 3 (0.92%) HTML
3 3 (0.92%) XML
4 2 (0.61%) Software Packaging
5 1 (0.31%) IDoc
Miscellaneous
1 17 (5.21%) Management Information System
2 16 (4.91%) Driving Licence
3 12 (3.68%) Enterprise Software
4 10 (3.07%) Analytical Mindset
5 7 (2.15%) e-Learning
5 7 (2.15%) iPad
6 4 (1.23%) Educational Technology
6 4 (1.23%) Life Science
7 3 (0.92%) Data Structures
7 3 (0.92%) Onboarding
7 3 (0.92%) Self-Motivation
7 3 (0.92%) Video Conferencing
8 2 (0.61%) Cyber Threat
8 2 (0.61%) Foreign Exchange (FX)
8 2 (0.61%) Linux Command Line
8 2 (0.61%) NHS
9 1 (0.31%) CMDB
9 1 (0.31%) Greenfield Project
9 1 (0.31%) Handset
9 1 (0.31%) Mobile App
Operating Systems
1 111 (34.05%) Windows
2 58 (17.79%) Windows 10
3 40 (12.27%) Unix
4 28 (8.59%) Linux
5 23 (7.06%) Windows Server
6 15 (4.60%) Solaris
7 9 (2.76%) Windows Server 2016
8 6 (1.84%) Windows Server 2012
9 5 (1.53%) Windows Server 2019
10 3 (0.92%) Mac OS
10 3 (0.92%) Windows 7
11 2 (0.61%) Android
11 2 (0.61%) Apple iOS
12 1 (0.31%) Windows 8
12 1 (0.31%) Windows Mobile
12 1 (0.31%) Windows NT
12 1 (0.31%) Windows XP
Processes & Methodologies
1 100 (30.67%) Problem-Solving
2 95 (29.14%) Customer Service
3 90 (27.61%) ITIL
4 54 (16.56%) Incident Management
5 42 (12.88%) ERP
6 41 (12.58%) Actionable Insight
7 33 (10.12%) Service Management
8 25 (7.67%) Problem Management
9 24 (7.36%) Impact Assessments
10 23 (7.06%) Service Delivery
11 22 (6.75%) Agile
11 22 (6.75%) Containerisation
11 22 (6.75%) Enterprise Architecture
11 22 (6.75%) Enterprise Search
11 22 (6.75%) Information Management
11 22 (6.75%) Performance Tuning
12 20 (6.13%) Project Management
13 18 (5.52%) ITSM
14 16 (4.91%) Continuous Improvement
15 15 (4.60%) Performance Monitoring
Programming Languages
1 56 (17.18%) SQL
2 25 (7.67%) Shell Script
3 23 (7.06%) Java
4 16 (4.91%) PL/SQL
5 7 (2.15%) JavaScript
6 5 (1.53%) PowerShell
7 3 (0.92%) C
7 3 (0.92%) C#
7 3 (0.92%) Perl
8 2 (0.61%) Bash
8 2 (0.61%) COBOL
8 2 (0.61%) Python
8 2 (0.61%) T-SQL
Qualifications
1 64 (19.63%) Degree
1 64 (19.63%) Security Cleared
2 42 (12.88%) SC Cleared
3 11 (3.37%) DV Cleared
4 10 (3.07%) Network+ Certification
5 9 (2.76%) CCNA
5 9 (2.76%) Cisco Certification
5 9 (2.76%) Microsoft Certification
6 7 (2.15%) MCITP
6 7 (2.15%) NVQ Level 3
7 4 (1.23%) BPSS Clearance
8 3 (0.92%) A+ Certification
9 2 (0.61%) ITIL Certification
10 1 (0.31%) Computer Science Degree
10 1 (0.31%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 75 (23.01%) SLA
2 4 (1.23%) QA
3 2 (0.61%) ISO/IEC 27001
3 2 (0.61%) PCI DSS
3 2 (0.61%) PMO
3 2 (0.61%) Sarbanes-Oxley
4 1 (0.31%) Data Quality
System Software
1 74 (22.70%) Active Directory
2 15 (4.60%) Oracle RAC
3 9 (2.76%) VMware Infrastructure
4 4 (1.23%) Microsoft Virtual Server
4 4 (1.23%) Virtual Servers
5 2 (0.61%) Hyper-V
6 1 (0.31%) Virtual Desktop
Systems Management
1 22 (6.75%) OpenSSO
1 22 (6.75%) Single Sign-On
2 15 (4.60%) Data Guard
2 15 (4.60%) Oracle RMAN
3 8 (2.45%) SCCM
4 7 (2.15%) Microsoft Intune
5 3 (0.92%) WSUS
6 1 (0.31%) ZENworks
Vendors
1 108 (33.13%) Microsoft
2 42 (12.88%) Oracle
3 37 (11.35%) Remedy
4 21 (6.44%) Cisco
5 15 (4.60%) Sun
6 12 (3.68%) HP
6 12 (3.68%) WatchGuard
7 11 (3.37%) SAP
8 10 (3.07%) Bloomberg
8 10 (3.07%) Dell
8 10 (3.07%) VMware
9 9 (2.76%) Apple
9 9 (2.76%) BT
10 7 (2.15%) Palo Alto
11 6 (1.84%) Sage
12 4 (1.23%) Salesforce
12 4 (1.23%) ServiceNow
13 3 (0.92%) Citrix
14 2 (0.61%) Barracuda Networks
14 2 (0.61%) Murex