Desktop Support Contracts in the UK excluding London

Desktop Support
UK > UK excluding London

The median Desktop Support daily rate in the UK excluding London is £200 according to job vacancies posted during the 6 months to 1 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 225 163 174
Rank change year-on-year -62 +11 +94
Contract jobs requiring a Desktop Support 175 343 462
As % of all contract jobs advertised in the UK excluding London 0.84% 1.43% 1.50%
As % of the Job Titles category 0.91% 1.52% 1.56%
Number of daily rates quoted 136 251 314
10th Percentile £129 £143 £123
25th Percentile £144 £170 £139
Median daily rate (50th Percentile) £200 £200 £175
Median % change year-on-year - +14.29% +16.67%
75th Percentile £218 £250 £200
90th Percentile £230 £290 £250
UK median daily rate £200 £200 £183
% change year-on-year - +9.59% +7.67%
Number of hourly rates quoted 14 28 57
10th Percentile £16.30 £13.44 £15.75
25th Percentile £17.25 £16.47 £16.25
Median hourly rate £23.75 £19.38 £18.75
Median % change year-on-year +22.58% +3.33% +13.64%
75th Percentile £30.25 £21.46 £22.25
90th Percentile £31.13 £28.83 £25.00
UK median hourly rate £21.00 £22.25 £19.11
% change year-on-year -5.62% +16.45% +14.55%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,219 22,597 29,598
% of contract IT jobs with a recognized job title 92.60% 94.17% 95.83%
Number of daily rates quoted 11,734 15,842 20,729
10th Percentile £213 £225 £200
25th Percentile £363 £400 £363
Median daily rate (50th Percentile) £492 £500 £475
Median % change year-on-year -1.60% +5.26% +11.76%
75th Percentile £599 £598 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,245 1,162 1,485
10th Percentile £12.50 £13.41 £12.02
25th Percentile £15.75 £18.08 £14.25
Median hourly rate £39.50 £42.43 £19.50
Median % change year-on-year -6.91% +117.60% +2.63%
75th Percentile £61.30 £65.00 £42.51
90th Percentile £73.75 £75.00 £60.00
UK median hourly rate £36.02 £45.00 £23.50
% change year-on-year -19.95% +91.49% +3.14%

Desktop Support
Job Vacancy Trend in the UK excluding London

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Desktop Support in the UK excluding London

Desktop Support
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Desktop Support in the UK excluding London.

Daily rate trend for Desktop Support in the UK excluding London

Desktop Support
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Desktop Support in the UK excluding London over the 6 months to 1 May 2024.

Daily rate histogram for Desktop Support in the UK excluding London

Desktop Support
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Desktop Support in the UK excluding London.

Hourly rate trend for Desktop Support in the UK excluding London

Desktop Support
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Desktop Support in the UK excluding London over the 6 months to 1 May 2024.

Hourly rate histogram for Desktop Support in the UK excluding London

Desktop Support
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the UK excluding London region over the 6 months to 1 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -9 62 £205 - 4
South West -20 29 £190 -5.00% 4
North of England +13 28 £160 -22.42% 3
Scotland +17 19 £156 -30.00% 11
North West +29 17 £140 -30.00% 1
Midlands +7 14 £178 +7.58% 4
East of England -23 12 £193 +1.32% 6
West Midlands +16 9 £190 +15.15% 1
Wales +10 8 £135 -28.95%
North East +19 6 £190 -10.59% 2
Yorkshire +11 5 £195 -7.14%
East Midlands +8 5 £122 -26.06% 3
Northern Ireland +5 3 £140 -32.53%
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 1 May 2024, Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Desktop Support in the job title.

1 132 (75.43%) Windows
2 77 (44.00%) Windows 10
3 75 (42.86%) Microsoft
4 65 (37.14%) Social Skills
5 58 (33.14%) Microsoft 365
6 55 (31.43%) Active Directory
7 47 (26.86%) SCCM
8 44 (25.14%) Microsoft Office
9 43 (24.57%) Problem-Solving
10 42 (24.00%) Security Cleared
11 37 (21.14%) Customer Service
12 36 (20.57%) ITIL
13 32 (18.29%) Windows 7
14 28 (16.00%) Public Sector
15 26 (14.86%) Driving Licence
15 26 (14.86%) Manufacturing
16 25 (14.29%) Finance
17 23 (13.14%) Telecoms
18 22 (12.57%) SAP
18 22 (12.57%) Marketing
18 22 (12.57%) Organisational Skills
19 21 (12.00%) DV Cleared
20 20 (11.43%) Digital Marketing
20 20 (11.43%) Electronics
20 20 (11.43%) Programme Management
20 20 (11.43%) Business Intelligence
21 19 (10.86%) HP
21 19 (10.86%) SC Cleared
22 18 (10.29%) Hardware Maintenance
22 18 (10.29%) NHS

Desktop Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (8.00%) Microsoft Exchange
2 10 (5.71%) SharePoint
3 4 (2.29%) Blackberry Enterprise Server
4 1 (0.57%) Exchange Server 2007
4 1 (0.57%) Exchange Server 2013
4 1 (0.57%) IIS
Applications
1 44 (25.14%) Microsoft Office
2 2 (1.14%) Microsoft Excel
2 2 (1.14%) Microsoft PowerPoint
3 1 (0.57%) MS Visio
Business Applications
1 2 (1.14%) Shopify
Cloud Services
1 58 (33.14%) Microsoft 365
2 15 (8.57%) Azure
3 5 (2.86%) OneDrive
4 3 (1.71%) Entra ID
5 2 (1.14%) BigCommerce
6 1 (0.57%) SaaS
Communications & Networking
1 14 (8.00%) VPN
2 9 (5.14%) Wi-Fi
3 8 (4.57%) LAN
4 7 (4.00%) DNS
5 6 (3.43%) DHCP
5 6 (3.43%) Internet
6 4 (2.29%) Firewall
6 4 (2.29%) Remote Desktop
6 4 (2.29%) WebEx
6 4 (2.29%) Wireless
7 3 (1.71%) Telepresence
7 3 (1.71%) Unified Communications
7 3 (1.71%) VLAN
7 3 (1.71%) WAN
8 2 (1.14%) Cisco IOS
9 1 (0.57%) HTTP
9 1 (0.57%) Network Security
9 1 (0.57%) TCP/IP
9 1 (0.57%) VoIP
9 1 (0.57%) WLAN
Database & Business Intelligence
1 2 (1.14%) SQL Server
Development Applications
1 1 (0.57%) JIRA
General
1 65 (37.14%) Social Skills
2 28 (16.00%) Public Sector
3 26 (14.86%) Manufacturing
4 25 (14.29%) Finance
5 23 (13.14%) Telecoms
6 22 (12.57%) Marketing
6 22 (12.57%) Organisational Skills
7 20 (11.43%) Electronics
8 11 (6.29%) Presentation Skills
9 4 (2.29%) Analytical Skills
10 3 (1.71%) Aviation
10 3 (1.71%) Pharmaceutical
10 3 (1.71%) Retail
11 2 (1.14%) Banking
11 2 (1.14%) Digital Economy
12 1 (0.57%) Documentation Skills
12 1 (0.57%) Financial Institution
Libraries, Frameworks & Software Standards
1 3 (1.71%) XMPP
2 2 (1.14%) VML
3 1 (0.57%) CSS
3 1 (0.57%) XML
Miscellaneous
1 26 (14.86%) Driving Licence
2 18 (10.29%) NHS
3 8 (4.57%) CMDB
3 8 (4.57%) Onboarding
4 7 (4.00%) Data Centre
4 7 (4.00%) iPhone
5 6 (3.43%) iPad
5 6 (3.43%) Video Conferencing
6 5 (2.86%) Management Information System
6 5 (2.86%) Self-Motivation
7 4 (2.29%) EPoS
8 3 (1.71%) Operational Technology
9 2 (1.14%) Blackberry
9 2 (1.14%) Smartphone
10 1 (0.57%) Analytical Mindset
10 1 (0.57%) Data Protection Act
10 1 (0.57%) Hedge funds
10 1 (0.57%) Life Science
10 1 (0.57%) Renewable Energy
10 1 (0.57%) Smartcard
Operating Systems
1 132 (75.43%) Windows
2 77 (44.00%) Windows 10
3 32 (18.29%) Windows 7
4 9 (5.14%) Mac OS
5 7 (4.00%) Android
5 7 (4.00%) Apple iOS
6 6 (3.43%) Mac OS X
6 6 (3.43%) Windows Server
7 4 (2.29%) Windows Vista
8 2 (1.14%) Windows 8
9 1 (0.57%) Windows XP
Processes & Methodologies
1 43 (24.57%) Problem-Solving
2 37 (21.14%) Customer Service
3 36 (20.57%) ITIL
4 20 (11.43%) Business Intelligence
4 20 (11.43%) Digital Marketing
4 20 (11.43%) Programme Management
5 18 (10.29%) Hardware Maintenance
6 14 (8.00%) Asset Management
7 10 (5.71%) Mobile Device Management
7 10 (5.71%) Service Delivery
8 9 (5.14%) Break/Fix
8 9 (5.14%) Customer Experience
8 9 (5.14%) Time Management
9 7 (4.00%) Antivirus Management
9 7 (4.00%) Decision-Making
9 7 (4.00%) Incident Management
9 7 (4.00%) Patch Management
9 7 (4.00%) Service Management
10 6 (3.43%) Customer Requirements
10 6 (3.43%) Software Deployment
Programming Languages
1 10 (5.71%) PowerShell
2 2 (1.14%) Python
3 1 (0.57%) JavaScript
Qualifications
1 42 (24.00%) Security Cleared
2 21 (12.00%) DV Cleared
3 19 (10.86%) SC Cleared
4 11 (6.29%) Degree
5 8 (4.57%) Microsoft Certification
6 6 (3.43%) A+ Certification
7 5 (2.86%) BPSS Clearance
8 4 (2.29%) ITIL Certification
8 4 (2.29%) MCP
9 2 (1.14%) DBS Check
10 1 (0.57%) Computer Science Degree
10 1 (0.57%) IBM Certification
10 1 (0.57%) MCDST
Quality Assurance & Compliance
1 13 (7.43%) SLA
System Software
1 55 (31.43%) Active Directory
2 3 (1.71%) VMware Infrastructure
3 2 (1.14%) Firmware
3 2 (1.14%) Virtual Machines
Systems Management
1 47 (26.86%) SCCM
2 13 (7.43%) Microsoft Intune
3 3 (1.71%) AppManager
4 2 (1.14%) Jamf Pro
4 2 (1.14%) Systems Management Server (SMS)
5 1 (0.57%) AirWatch
Vendors
1 75 (42.86%) Microsoft
2 22 (12.57%) SAP
3 19 (10.86%) HP
4 15 (8.57%) Apple
5 10 (5.71%) ServiceNow
6 8 (4.57%) Cisco
7 4 (2.29%) Ivanti
8 3 (1.71%) Adobe
8 3 (1.71%) Citrix
8 3 (1.71%) McAfee
8 3 (1.71%) VMware
9 2 (1.14%) CheckPoint
9 2 (1.14%) Salesforce
9 2 (1.14%) Sitecore
9 2 (1.14%) Sophos
10 1 (0.57%) Dell
10 1 (0.57%) IBM
10 1 (0.57%) Remedy
10 1 (0.57%) Workday