The statistics below represent IT jobs advertised across the UK that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 February 2017 with a comparison to same period over 2 years.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
Service Desk Manager
UK
Rank 760 785 741
Rank change year-on-year
+25 -44
Permanent jobs requiring a Service Desk Manager 92 164 209
As % of all permanent IT jobs located in the UK 0.11% 0.16% 0.20%
As % of the Job Titles category 0.12% 0.17% 0.20%
Number of salaries quoted 84 141 183
Median salary £41,750 £45,000 £40,750
Median salary % change year-on-year
-7.22% +10.42%
90% offered a salary of more than £30,150 £35,000 £32,950
10% offered a salary of more than £66,750 £55,000 £55,000
UK excluding London median salary £37,000 £40,000 £39,500
% change year-on-year
-7.50% +1.26%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
79912 98784 103035
As % of all permanent IT jobs located in the UK 96.33% 96.45% 96.68%
Number of salaries quoted 66327 82822 84904
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Manager
Jobs Demand Trend

The demand trend of job ads that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in the UK

Service Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager within the UK.

Service Desk Manager Salary Trend in the UK

Service Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Manager over the 3 months to 26 February 2017 within the UK.

Service Desk Manager Salary Histogram in the UK

Service Desk Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the UK over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +23 88 £40,500 -7.42% 15
London +60 53 £50,000 +5.26% 3
South East +41 10 £40,000 -5.88% 4
City of London +18 7 £47,500 - 1
Yorkshire +30 6 £35,500 -11.25%
West Midlands +26 6 £33,750 -11.64% 3
West Yorkshire +35 5 £36,000 -14.28%
Warwickshire +31 5 £33,750 -38.63% 2
Croydon - 5 £50,000 -
Leamington Spa - 5 £33,750 - 2
North West -12 4 £43,750 +27.50% 1
Kingston Upon Thames - 4 £38,870 - 1
East of England +29 3 £35,000 -36.36% 2
Leeds +25 3 £36,000 -14.28%
Hampshire +25 3 £40,000 +5.26% 2
South West +10 3 £38,500 +4.76% 2
East Midlands +7 3 £31,500 -10.00%
Manchester -23 3 £40,000 - 1
Derbyshire - 3 £31,500 -
Surrey +50 2 £50,000 +25.00% 1
Berkshire +48 2 £36,000 -4.00%
Buckinghamshire +18 2 - - 1
Wakefield +6 2 £35,000 -12.50%
Milton Keynes +1 2 - - 1
Gloucestershire -6 2 £39,500 -12.22%
Bromley - 2 - -
Gloucester - 2 £39,500 -
Hertfordshire - 2 £30,000 -
Farnborough - 2 £40,000 - 1
Scotland +21 1 £37,500 -31.81%

Service Desk Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 26 February 2017, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Desk Manager in the job title.

1 152 (73.79%) ITIL
2 70 (33.98%) SLA
3 62 (30.10%) Service Delivery
4 49 (23.79%) Windows
5 47 (22.82%) Incident Management
6 41 (19.90%) Service Management
7 40 (19.42%) ITIL Certification
7 40 (19.42%) Finance
8 39 (18.93%) Problem Management
9 38 (18.45%) Microsoft
10 33 (16.02%) MS Excel
11 28 (13.59%) Line Management
12 25 (12.14%) Performance Management
12 25 (12.14%) Service Desk Management
13 24 (11.65%) Coaching
14 23 (11.17%) Continuous Improvement
14 23 (11.17%) MS Office
15 22 (10.68%) Change Management
16 21 (10.19%) ITIL V3
17 20 (9.71%) Windows Server
17 20 (9.71%) Active Directory
18 18 (8.74%) Mentoring
19 17 (8.25%) Windows 7
19 17 (8.25%) Stakeholder Management
20 16 (7.77%) Project Management
21 14 (6.80%) ITSM
21 14 (6.80%) Legal
22 13 (6.31%) Analytical Skills
22 13 (6.31%) People Management
23 12 (5.83%) Time Management

Service Desk Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (4.85%) MS Exchange
2 5 (2.43%) Exchange Server 2010
2 5 (2.43%) Exchange Server 2013
3 3 (1.46%) Oracle Workflow
4 2 (0.97%) IIS
5 1 (0.49%) CMS
5 1 (0.49%) Exchange Server 2007
5 1 (0.49%) SharePoint
Applications
1 33 (16.02%) MS Excel
2 23 (11.17%) MS Office
3 8 (3.88%) MS PowerPoint
4 2 (0.97%) MS Visio
Business Applications
1 3 (1.46%) Oracle Assets
1 3 (1.46%) Oracle Financials
1 3 (1.46%) Oracle General Ledger
1 3 (1.46%) Oracle Internet Expenses
1 3 (1.46%) Oracle iProcurement
1 3 (1.46%) Oracle Payables
1 3 (1.46%) Oracle Receivables
1 3 (1.46%) SAP Oil and Gas
2 2 (0.97%) Dynamics NAV
Cloud Services
1 11 (5.34%) Office 365
2 9 (4.37%) Microsoft Azure
3 5 (2.43%) SaaS
4 4 (1.94%) Amazon AWS
Communications & Networking
1 7 (3.40%) Firewall
1 7 (3.40%) Wireless
2 6 (2.91%) WAN
3 5 (2.43%) LAN
4 4 (1.94%) VoIP
5 3 (1.46%) CTI
5 3 (1.46%) DNS
5 3 (1.46%) TCP/IP
6 2 (0.97%) IP Telephony
6 2 (0.97%) VPN
7 1 (0.49%) Cisco IOS
7 1 (0.49%) Internet
7 1 (0.49%) ISDN
7 1 (0.49%) Wi-Fi
Database & Business Intelligence
1 8 (3.88%) SQL Server
2 3 (1.46%) SQL Server 2008
Development Applications
1 6 (2.91%) JIRA
2 2 (0.97%) SQL Server Management Studio (SSMS)
General
1 40 (19.42%) Finance
2 14 (6.80%) Legal
3 12 (5.83%) Banking
4 8 (3.88%) Telecoms
5 4 (1.94%) Law
5 4 (1.94%) Manufacturing
5 4 (1.94%) Marketing
6 3 (1.46%) Electronics
7 2 (0.97%) Back Office
7 2 (0.97%) French Language
8 1 (0.49%) Publishing
8 1 (0.49%) Retail
Libraries, Frameworks & Software Standards
1 2 (0.97%) .NET
1 2 (0.97%) WCF
2 1 (0.49%) Software Packaging
Miscellaneous
1 13 (6.31%) Analytical Skills
2 9 (4.37%) Management Information System
3 4 (1.94%) IVR
4 3 (1.46%) Fat Client
4 3 (1.46%) Thin Client
5 2 (0.97%) Blackberry
5 2 (0.97%) User Experience
6 1 (0.49%) CMDB
6 1 (0.49%) Computer Science
6 1 (0.49%) Data Centre
6 1 (0.49%) Data Protection Act
6 1 (0.49%) Freedom of Information
6 1 (0.49%) NHS
6 1 (0.49%) Tandem
6 1 (0.49%) Virtual Team
Operating Systems
1 49 (23.79%) Windows
2 20 (9.71%) Windows Server
3 17 (8.25%) Windows 7
4 8 (3.88%) Mac OS X
5 6 (2.91%) Android
5 6 (2.91%) Apple iOS
5 6 (2.91%) Windows Server 2008
6 4 (1.94%) Windows Server 2012
7 2 (0.97%) Mac OS
7 2 (0.97%) Windows Mobile
8 1 (0.49%) Linux
8 1 (0.49%) Windows 10
8 1 (0.49%) Windows 8
8 1 (0.49%) Windows XP
Processes & Methodologies
1 152 (73.79%) ITIL
2 62 (30.10%) Service Delivery
3 47 (22.82%) Incident Management
4 41 (19.90%) Service Management
5 39 (18.93%) Problem Management
6 28 (13.59%) Line Management
7 25 (12.14%) Performance Management
7 25 (12.14%) Service Desk Management
8 24 (11.65%) Coaching
9 23 (11.17%) Continuous Improvement
10 22 (10.68%) Change Management
11 21 (10.19%) ITIL V3
12 18 (8.74%) Mentoring
13 17 (8.25%) Stakeholder Management
14 16 (7.77%) Project Management
15 14 (6.80%) ITSM
16 13 (6.31%) People Management
17 12 (5.83%) Time Management
18 9 (4.37%) Operations Management
19 8 (3.88%) Business Intelligence
Programming Languages
1 9 (4.37%) SQL
2 2 (0.97%) C#
2 2 (0.97%) Java
2 2 (0.97%) PowerShell
3 1 (0.49%) C
Qualifications
1 40 (19.42%) ITIL Certification
2 11 (5.34%) Degree
3 8 (3.88%) Security Cleared
4 7 (3.40%) MCP
4 7 (3.40%) Microsoft Certification
4 7 (3.40%) SC Cleared
5 6 (2.91%) ITIL Foundation Certificate
6 5 (2.43%) MCSE
7 4 (1.94%) MCSA
8 2 (0.97%) MCDST
8 2 (0.97%) MCITP
9 1 (0.49%) A+ Certification
9 1 (0.49%) BPSS Clearance
9 1 (0.49%) Six Sigma Black Belt
Quality Assurance & Compliance
1 70 (33.98%) SLA
2 6 (2.91%) ISO/IEC 27001
3 4 (1.94%) ISO 9000
4 3 (1.46%) QA
System Software
1 20 (9.71%) Active Directory
2 6 (2.91%) VMware Infrastructure
3 3 (1.46%) Terminal Services
4 2 (0.97%) XenApp
5 1 (0.49%) Hyper-V
Systems Management
1 2 (0.97%) Backup Exec
Vendors
1 38 (18.45%) Microsoft
2 12 (5.83%) Cisco
3 11 (5.34%) VMware
4 6 (2.91%) Atlassian
4 6 (2.91%) ServiceNow
5 4 (1.94%) Citrix
6 3 (1.46%) Apple
6 3 (1.46%) NetApp
6 3 (1.46%) Oracle
6 3 (1.46%) SAP
7 2 (0.97%) Google
7 2 (0.97%) HP
7 2 (0.97%) Juniper
7 2 (0.97%) LANDesk
7 2 (0.97%) Salesforce.com
7 2 (0.97%) Toshiba
8 1 (0.49%) iManage
8 1 (0.49%) Mitel
8 1 (0.49%) MobileIron
8 1 (0.49%) SonicWALL
London
Harrington Starr
Salary: £55000 - £65000 per annum + bonus, benefits + training
Posted: Yesterday
Woking, Surrey
Michael Bailey Associates
Salary: MARKET SALARY
Posted: Yesterday
Portsmouth, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £35000 - £38000 per annum + benefiits+ training+ progression
Posted: 5 days ago
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £32000 - £35500 per annum + benefits, training & progression
Posted: 5 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: Yesterday
Cambridgeshire
Kingston University
Salary: £37,256 - 40,483 per year
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £35000 - £42000 per annum + Excellent Benefits
Posted: 5 days ago
Leamington Spa, Warwickshire
Experis Ltd
Salary: £32000.00 - £37000.00 per annum + bens
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Plan-net
Salary: Competitive rate
Posted: 4 days ago
Farnborough, Hampshire
Experis Ltd
Salary: £40000.00 per annum
Posted: 4 days ago
Bristol, Avon
Sanderson
Salary: £45000.00 per annum
Posted: 5 days ago
Birmingham
Nigel Frank International
Salary: £35000 - £40000 per annum
Posted: 5 days ago
Manchester, Lancashire
FT Select
Salary: From £30,000 to £35,000 per annum
Posted: 4 days ago
Cambridge, Cambridgeshire
People Source Consulting
Salary: £40000 - £50000 per annum + Fantastic Benefits Package
Posted: 5 days ago
Kingston upon Thames
Hays Specialist Recruitment Ltd
Salary: £37256.00 - £40483.00 per annum
Posted: 20 days ago