SLA Contracts in Central London

Service Level Agreement (SLA)
London > Central London

The table below provides summary statistics for contract job vacancies advertised in Central London requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 14 August 2025, comparing them to the same period in the previous two years.

6 months to
14 Aug 2025
Same period 2024 Same period 2023
Rank 110 94 140
Rank change year-on-year -16 +46 +14
Contract jobs citing SLA 22 39 29
As % of all contract jobs advertised in Central London 1.07% 1.69% 0.83%
As % of the Quality Assurance & Compliance category 5.82% 10.24% 5.79%
Number of daily rates quoted 19 23 18
10th Percentile £253 £151 £196
25th Percentile £444 £238 £259
Median daily rate (50th Percentile) £508 £538 £419
Median % change year-on-year -5.67% +28.48% -4.29%
75th Percentile £575 £650 £613
90th Percentile £588 £698 £675
London median daily rate £450 £370 £388
% change year-on-year +21.62% -4.52% -9.36%
Number of hourly rates quoted 1 3 0
Median hourly rate £22.00 £23.00 -
Median % change year-on-year -4.35% - -
London median hourly rate £25.15 £23.80 £17.99
% change year-on-year +5.67% +32.30% -44.65%

All Quality Assurance and Compliance Skills
Central London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in Central London.

Contract vacancies with a requirement for quality assurance or compliance skills 378 381 501
As % of all contract IT jobs advertised in Central London 18.39% 16.46% 14.27%
Number of daily rates quoted 270 251 373
10th Percentile £324 £363 £380
25th Percentile £413 £463 £495
Median daily rate (50th Percentile) £538 £551 £600
Median % change year-on-year -2.45% -8.17% +4.35%
75th Percentile £698 £675 £710
90th Percentile £823 £763 £824
London median daily rate £525 £550 £563
% change year-on-year -4.55% -2.22% +2.27%
Number of hourly rates quoted 7 5 0
10th Percentile £22.45 £18.40 -
25th Percentile £22.75 £22.00 -
Median hourly rate £34.48 £23.80 -
Median % change year-on-year +44.87% - -
75th Percentile £45.62 £26.56 -
90th Percentile £69.55 £36.87 -
London median hourly rate £34.48 £26.68 £27.50
% change year-on-year +29.24% -2.98% -

SLA
Job Vacancy Trend in Central London

Job postings citing SLA as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for SLA in Central London

SLA
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing SLA in Central London.

Daily rate trend for SLA in Central London

SLA
Daily Rate Histogram in Central London

Daily rate distribution for jobs citing SLA in Central London over the 6 months to 14 August 2025.

Daily rate histogram for SLA in Central London

SLA
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing SLA in Central London.

Hourly rate trend for SLA in Central London

SLA
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Central London region over the 6 months to 14 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London -15 20 £520 -13.33% 9
Kensington and Chelsea 0 1 £450 +150.00%
West End of London -6 1 £215 -60.04%
SLA
London

SLA
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.64%) Microsoft Exchange
2 2 (9.09%) Confluence
Applications
1 4 (18.18%) Microsoft Office
2 1 (4.55%) Microsoft Excel
2 1 (4.55%) Microsoft PowerPoint
2 1 (4.55%) MS Visio
Cloud Services
1 7 (31.82%) Azure
2 5 (22.73%) Microsoft 365
3 2 (9.09%) AWS
3 2 (9.09%) Cloud Computing
3 2 (9.09%) IaaS
3 2 (9.09%) PaaS
3 2 (9.09%) SaaS
4 1 (4.55%) Entra ID
Communications & Networking
1 3 (13.64%) Firewall
2 2 (9.09%) Network Security
2 2 (9.09%) VPN
3 1 (4.55%) DHCP
3 1 (4.55%) DNS
3 1 (4.55%) IPsec
3 1 (4.55%) iSCSI
3 1 (4.55%) LAN
3 1 (4.55%) SSL
3 1 (4.55%) TCP/IP
3 1 (4.55%) WAN
3 1 (4.55%) Wireless
Database & Business Intelligence
1 2 (9.09%) SQL Server
Development Applications
1 2 (9.09%) JIRA
General
1 7 (31.82%) Finance
1 7 (31.82%) Social Skills
2 3 (13.64%) Analytical Skills
2 3 (13.64%) Legal
3 2 (9.09%) Marketing
4 1 (4.55%) Back Office
4 1 (4.55%) Banking
4 1 (4.55%) Inclusion and Diversity
4 1 (4.55%) Investment Banking
4 1 (4.55%) Public Sector
4 1 (4.55%) Telecoms
Job Titles
1 5 (22.73%) Analyst
2 4 (18.18%) Service Manager
3 3 (13.64%) Procurement Manager
4 2 (9.09%) Consultant
4 2 (9.09%) IT Support
4 2 (9.09%) Support Analyst
5 1 (4.55%) 2nd Line Support Analyst
5 1 (4.55%) Configuration Management Analyst
5 1 (4.55%) IT Services Manager
5 1 (4.55%) ITIL Manager
5 1 (4.55%) ITIL Service Manager
5 1 (4.55%) ITSM Consultant
5 1 (4.55%) Lead Architect
5 1 (4.55%) PMO Manager
5 1 (4.55%) Risk Consultant
5 1 (4.55%) Security Manager
5 1 (4.55%) Security Operations Manager
5 1 (4.55%) Service Level Manager
5 1 (4.55%) Supplier Manager
5 1 (4.55%) Trade Floor Support Analyst
Miscellaneous
1 2 (9.09%) Management Information System
1 2 (9.09%) Onboarding
2 1 (4.55%) Analytical Mindset
2 1 (4.55%) CMDB
2 1 (4.55%) Product Ownership
2 1 (4.55%) Security Posture
2 1 (4.55%) Self-Motivation
Operating Systems
1 7 (31.82%) Windows
2 4 (18.18%) Windows 10
3 2 (9.09%) Linux
3 2 (9.09%) Windows Server
4 1 (4.55%) Android
4 1 (4.55%) Apple iOS
4 1 (4.55%) Windows 7
Processes & Methodologies
1 8 (36.36%) ITIL
2 6 (27.27%) Change Management
3 5 (22.73%) Stakeholder Management
4 4 (18.18%) Contract Negotiation
4 4 (18.18%) ITSM
4 4 (18.18%) Problem-Solving
4 4 (18.18%) Service Management
5 3 (13.64%) Continuous Improvement
5 3 (13.64%) Risk Management
5 3 (13.64%) Stakeholder Engagement
6 2 (9.09%) Agile
6 2 (9.09%) Configuration Management
6 2 (9.09%) Cybersecurity
6 2 (9.09%) Data Enrichment
6 2 (9.09%) Penetration Testing
6 2 (9.09%) People Management
6 2 (9.09%) PRINCE2
6 2 (9.09%) Security Operations
6 2 (9.09%) Vulnerability Management
6 2 (9.09%) Waterfall
Programming Languages
1 2 (9.09%) PowerShell
Qualifications
1 3 (13.64%) ITIL Certification
1 3 (13.64%) SC Cleared
1 3 (13.64%) Security Cleared
2 2 (9.09%) CEH
2 2 (9.09%) CISSP
2 2 (9.09%) Degree
2 2 (9.09%) MCITP
2 2 (9.09%) Microsoft Certification
3 1 (4.55%) A+ Certification
3 1 (4.55%) CCNP
3 1 (4.55%) CCSE
3 1 (4.55%) Cisco Certification
3 1 (4.55%) CISM
3 1 (4.55%) PMI Certification
3 1 (4.55%) PMP
3 1 (4.55%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (18.18%) ISO/IEC 27001
2 2 (9.09%) NIST
2 2 (9.09%) QA
3 1 (4.55%) Cyber Essentials
3 1 (4.55%) Cyber Essentials PLUS
3 1 (4.55%) Data Quality
3 1 (4.55%) PMO
System Software
1 7 (31.82%) Active Directory
2 1 (4.55%) Virtual Machines
Systems Management
1 3 (13.64%) Microsoft Intune
2 2 (9.09%) SCCM
2 2 (9.09%) SCOM
3 1 (4.55%) Nessus
3 1 (4.55%) WSUS
Vendors
1 11 (50.00%) Microsoft
2 3 (13.64%) HP
2 3 (13.64%) ServiceNow
3 2 (9.09%) Oracle
4 1 (4.55%) 3PAR
4 1 (4.55%) Barracuda Networks
4 1 (4.55%) Bloomberg
4 1 (4.55%) CheckPoint
4 1 (4.55%) Cisco
4 1 (4.55%) Dell
4 1 (4.55%) Forcepoint
4 1 (4.55%) Juniper
4 1 (4.55%) Palo Alto
4 1 (4.55%) Reuters
4 1 (4.55%) Snow
4 1 (4.55%) Tenable
4 1 (4.55%) Trend Micro
4 1 (4.55%) Zscaler