IVR Contracts in the City of London

Interactive Voice Response (IVR)
Central London > City of London

The table below looks at the prevalence of the term IVR in contract job vacancies in the City of London. Included is a benchmarking guide to the contractor rates offered in vacancies that cited IVR over the 6 months leading up to 13 June 2024, comparing them to the same period in the previous two years.

6 months to
13 Jun 2024
Same period 2023 Same period 2022
Rank 120 - -
Rank change year-on-year - - -
Contract jobs citing IVR 7 0 0
As % of all contract jobs advertised in the City of London 0.32% - -
As % of the Miscellaneous category 1.04% - -
Number of daily rates quoted 4 0 0
10th Percentile £568 - -
25th Percentile £577 - -
Median daily rate (50th Percentile) £588 - -
75th Percentile £605 - -
90th Percentile £624 - -
Central London median daily rate £588 - -

All Generic Skills
City of London

IVR falls under the General and Transferable Skills category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring generic IT skills in the City of London.

Contract vacancies with a requirement for generic IT skills 670 1,189 1,473
As % of all contract IT jobs advertised in the City of London 30.71% 34.71% 35.50%
Number of daily rates quoted 442 805 1,053
10th Percentile £285 £350 £405
25th Percentile £428 £500 £500
Median daily rate (50th Percentile) £575 £625 £579
Median % change year-on-year -8.00% +8.04% -3.58%
75th Percentile £700 £750 £701
90th Percentile £838 £857 £825
Central London median daily rate £565 £625 £575
% change year-on-year -9.60% +8.70% -2.54%
Number of hourly rates quoted 6 15 30
10th Percentile £12.75 £18.06 £18.50
25th Percentile £13.56 £35.00 £30.50
Median hourly rate £20.00 £51.50 £48.00
Median % change year-on-year -61.17% +7.29% +123.39%
75th Percentile £26.25 £86.02 £58.00
90th Percentile £38.63 £88.30 £62.83
Central London median hourly rate £23.00 £37.42 £48.00
% change year-on-year -38.53% -22.05% +140.00%

IVR
Job Vacancy Trend in the City of London

Job postings citing IVR as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for IVR in the City of London

IVR
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing IVR in the City of London.

Daily rate trend for IVR in the City of London

IVR
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Confluence
Applications
1 2 (28.57%) Chatbot
Cloud Services
1 4 (57.14%) GCP
2 2 (28.57%) AWS
2 2 (28.57%) Azure
2 2 (28.57%) Cloud Computing
2 2 (28.57%) Twilio
Communications & Networking
1 5 (71.43%) VoIP
2 4 (57.14%) CTI
Development Applications
1 1 (14.29%) JIRA
General
1 2 (28.57%) Analytical Skills
1 2 (28.57%) Finance
1 2 (28.57%) Retail
1 2 (28.57%) Telecoms
Job Titles
1 5 (71.43%) Architect
2 2 (28.57%) Solutions Architect
3 1 (14.29%) Genesys Architect
3 1 (14.29%) Network Architect
Libraries, Frameworks & Software Standards
1 2 (28.57%) Middleware
1 2 (28.57%) Web Services
Miscellaneous
1 2 (28.57%) Management Information System
Processes & Methodologies
1 4 (57.14%) Capacity Planning
1 4 (57.14%) Computer Science
1 4 (57.14%) Knowledge Transfer
1 4 (57.14%) Performance Optimisation
1 4 (57.14%) Stakeholder Management
2 3 (42.86%) Agile
3 2 (28.57%) Analytics
3 2 (28.57%) Artificial Intelligence
3 2 (28.57%) Conversational UI
3 2 (28.57%) CRM
3 2 (28.57%) Customer Experience
3 2 (28.57%) Data Privacy
3 2 (28.57%) DevOps
3 2 (28.57%) Load Balancing
3 2 (28.57%) Performance Testing
3 2 (28.57%) Problem-Solving
3 2 (28.57%) Roadmaps
3 2 (28.57%) Use Case
3 2 (28.57%) Value Proposition
3 2 (28.57%) WFM
Qualifications
1 4 (57.14%) Computer Science Degree
1 4 (57.14%) Degree
1 4 (57.14%) Master's Degree
2 2 (28.57%) AWS Certification
2 2 (28.57%) AWS Certified Solutions Architect
2 2 (28.57%) Azure Certification
2 2 (28.57%) Microsoft Certification
Quality Assurance & Compliance
1 2 (28.57%) GDPR
1 2 (28.57%) HIPAA
1 2 (28.57%) PCI DSS
1 2 (28.57%) SOC 2
Systems Management
1 1 (14.29%) Ansible
Vendors
1 7 (100.00%) Genesys
2 2 (28.57%) Avaya
2 2 (28.57%) Cisco
2 2 (28.57%) Google
2 2 (28.57%) Microsoft
2 2 (28.57%) Oracle
3 1 (14.29%) ServiceNow