Service Desk Technician Contract Job Trends in England

Service Desk Technician
UK > England

The median Service Desk Technician daily rate in England is £175, according to job vacancies posted in the 6 months leading up to 20 November 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
20 Nov 2025
Same period 2024 Same period 2023
Rank 525 510 571
Rank change year-on-year -15 +61 +153
Contract jobs requiring a Service Desk Technician 14 3 4
As % of all contract jobs in England 0.046% 0.010% 0.010%
As % of the Job Titles category 0.050% 0.010% 0.011%
Number of daily rates quoted 7 0 2
10th Percentile £149 - £159
25th Percentile £160 - £173
Median daily rate (50th Percentile) £175 - £198
Median % change year-on-year - - +36.21%
75th Percentile £188 - £223
90th Percentile - - £238
UK median daily rate £175 - £213
% change year-on-year - - +51.79%
Number of hourly rates quoted 7 2 1
10th Percentile £14.76 £18.78 -
25th Percentile £15.50 £19.19 -
Median hourly rate £16.00 £21.25 £15.90
Median % change year-on-year -24.71% +33.65% +29.90%
75th Percentile £16.50 £23.19 -
90th Percentile £17.20 £23.53 -
UK median hourly rate £16.00 £21.25 £15.90
% change year-on-year -24.71% +33.65% +6.00%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 27,794 28,871 36,520
% of contract IT jobs with a recognized job title 91.21% 92.97% 93.57%
Number of daily rates quoted 17,815 17,661 25,211
10th Percentile £281 £300 £290
25th Percentile £404 £413 £413
Median daily rate (50th Percentile) £508 £525 £534
Median % change year-on-year -3.33% -1.69% -2.91%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,691 1,070 1,414
10th Percentile £14.25 £15.22 £15.37
25th Percentile £17.87 £21.25 £19.99
Median hourly rate £25.15 £40.00 £45.88
Median % change year-on-year -37.13% -12.82% +49.84%
75th Percentile £56.47 £66.00 £65.00
90th Percentile £71.50 £75.00 £77.50
UK median hourly rate £25.15 £35.63 £45.00
% change year-on-year -29.40% -20.83% +55.17%

Service Desk Technician
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Service Desk Technician' in the job title relative to all contract IT jobs advertised in England.

Service Desk Technician job vacancy trend in England

Service Desk Technician
Daily Rate Trend in England

Contractor daily rate distribution trend for Service Desk Technician job vacancies in England.

Contractor daily rate distribution trend for Service Desk Technician job vacancies in England

Service Desk Technician
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Service Desk Technician job vacancies in England.

Contractor hourly rate distribution trend for Service Desk Technician job vacancies in England

Service Desk Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Technician within the England region over the 6 months to 20 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England - 8 £175 - 4
North West - 7 £175 - 2
South East 0 3 £160 - 1
East of England -21 1 - - 3
Midlands - 1 £135 -
North East - 1 £175 - 1
South West - 1 £185 - 2
West Midlands - 1 £135 -
Service Desk Technician
UK

Service Desk Technician Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 20 November 2025, Service Desk Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Service Desk Technician in the job title.

1 11 (78.57%) Microsoft
1 11 (78.57%) Microsoft 365
2 10 (71.43%) Windows
3 9 (64.29%) Active Directory
3 9 (64.29%) Customer Service
3 9 (64.29%) ServiceNow
3 9 (64.29%) Unified Communications
4 8 (57.14%) Ticket Management
5 7 (50.00%) Azure
5 7 (50.00%) Proactive Management
5 7 (50.00%) Problem Management
5 7 (50.00%) Security Cleared
6 6 (42.86%) SCCM
6 6 (42.86%) User Experience
7 5 (35.71%) Business Intelligence
7 5 (35.71%) Cybersecurity
7 5 (35.71%) Degree
7 5 (35.71%) DNS
7 5 (35.71%) Internet
7 5 (35.71%) Microsoft Intune
7 5 (35.71%) Power Platform
7 5 (35.71%) SaaS
7 5 (35.71%) Wi-Fi
8 3 (21.43%) ITSM
8 3 (21.43%) Windows 10
9 1 (7.14%) Business Continuity
9 1 (7.14%) Citrix
9 1 (7.14%) ECDL
9 1 (7.14%) HNC
9 1 (7.14%) HND

Service Desk Technician Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (7.14%) SharePoint
Applications
1 1 (7.14%) Microsoft Excel
1 1 (7.14%) Microsoft PowerPoint
1 1 (7.14%) Spreadsheet
Cloud Services
1 11 (78.57%) Microsoft 365
2 7 (50.00%) Azure
3 5 (35.71%) Power Platform
3 5 (35.71%) SaaS
Communications & Networking
1 9 (64.29%) Unified Communications
2 5 (35.71%) DNS
2 5 (35.71%) Internet
2 5 (35.71%) Wi-Fi
3 1 (7.14%) TCP/IP
General
1 9 (64.29%) Social Skills
Miscellaneous
1 7 (50.00%) Enterprise Software
1 7 (50.00%) Video Conferencing
2 5 (35.71%) Low-Code
3 1 (7.14%) Driving Licence
Operating Systems
1 10 (71.43%) Windows
2 3 (21.43%) Windows 10
3 1 (7.14%) Windows Server
Processes & Methodologies
1 9 (64.29%) Customer Service
2 8 (57.14%) Ticket Management
3 7 (50.00%) Proactive Management
3 7 (50.00%) Problem Management
4 6 (42.86%) User Experience
5 5 (35.71%) Business Intelligence
5 5 (35.71%) Cybersecurity
6 3 (21.43%) ITSM
7 1 (7.14%) Business Continuity
7 1 (7.14%) Incident Management
7 1 (7.14%) Problem-Solving
7 1 (7.14%) Process Improvement
7 1 (7.14%) Service Management
7 1 (7.14%) Storage Management
Qualifications
1 7 (50.00%) Security Cleared
2 5 (35.71%) Degree
3 1 (7.14%) ECDL
3 1 (7.14%) HNC
3 1 (7.14%) HND
System Software
1 9 (64.29%) Active Directory
Systems Management
1 6 (42.86%) SCCM
2 5 (35.71%) Microsoft Intune
Vendors
1 11 (78.57%) Microsoft
2 9 (64.29%) ServiceNow
3 1 (7.14%) Citrix