3rd Line Infrastructure Support Contracts

Third Line Infrastructure Support
UK

The median Third Line Infrastructure Support daily rate in the UK is £340 according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 574 678 845
Rank change year-on-year +104 +167 -192
Contract jobs requiring a 3rd Line Infrastructure Support 5 22 15
As % of all contract jobs advertised in the UK 0.011% 0.037% 0.017%
As % of the Job Titles category 0.012% 0.039% 0.018%
Number of daily rates quoted 5 16 7
10th Percentile £260 £325 £276
25th Percentile £275 £363 £318
Median daily rate (50th Percentile) £340 £400 £390
Median % change year-on-year -15.00% +2.56% +20.00%
75th Percentile £370 £450 £400
90th Percentile £381 £531 £415
UK excluding London median daily rate £340 £375 £290
% change year-on-year -9.33% +29.31% -10.08%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,413 56,730 84,732
% of contract IT jobs with a recognized job title 92.78% 94.61% 95.50%
Number of daily rates quoted 26,320 39,605 59,435
10th Percentile £275 £313 £313
25th Percentile £408 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £726
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,653 1,602 2,109
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.28 £15.50
Median hourly rate £35.96 £45.00 £23.00
Median % change year-on-year -20.09% +95.65% +0.24%
75th Percentile £60.25 £65.75 £48.75
90th Percentile £72.50 £75.50 £63.00
UK excluding London median hourly rate £38.00 £42.37 £19.50
% change year-on-year -10.30% +117.26% +2.47%

3rd Line Infrastructure Support
Job Vacancy Trend

Job postings that featured 3rd Line Infrastructure Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 3rd Line Infrastructure Support in the UK

3rd Line Infrastructure Support
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing 3rd Line Infrastructure Support.

Daily rate trend for 3rd Line Infrastructure Support in the UK

3rd Line Infrastructure Support
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing 3rd Line Infrastructure Support.

Hourly rate trend for 3rd Line Infrastructure Support in the UK

3rd Line Infrastructure Support
Top 6 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Infrastructure Support within the UK over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +62 5 £340 -9.33% 7
England +98 3 £300 -25.00% 4
Scotland - 2 £355 - 3
South East +24 1 £375 - 3
South West +21 1 £300 -47.83%
East of England - 1 £250 -

3rd Line Infrastructure Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 26 April 2024, 3rd Line Infrastructure Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 3rd Line Infrastructure Support in the job title.

1 4 (80.00%) Windows Server
1 4 (80.00%) Windows
1 4 (80.00%) Microsoft
1 4 (80.00%) Active Directory
2 3 (60.00%) VMware
2 3 (60.00%) WSUS
2 3 (60.00%) SC Cleared
2 3 (60.00%) Security Cleared
2 3 (60.00%) Infrastructure Engineering
3 2 (40.00%) Problem-Solving
3 2 (40.00%) VMware Infrastructure
3 2 (40.00%) Azure
3 2 (40.00%) Patch Management
3 2 (40.00%) Microsoft 365
3 2 (40.00%) Disaster Recovery
3 2 (40.00%) Business Continuity
3 2 (40.00%) SAN
3 2 (40.00%) Red Hat
3 2 (40.00%) Linux
4 1 (20.00%) WAN
4 1 (20.00%) DHCP
4 1 (20.00%) DNS
4 1 (20.00%) SLA
4 1 (20.00%) MySQL
4 1 (20.00%) Oracle
4 1 (20.00%) SQL Server
4 1 (20.00%) ITIL
4 1 (20.00%) Thin Client
4 1 (20.00%) BCP
4 1 (20.00%) RHCE

3rd Line Infrastructure Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (40.00%) Azure
1 2 (40.00%) Microsoft 365
2 1 (20.00%) Entra ID
Communications & Networking
1 2 (40.00%) SAN
2 1 (20.00%) DHCP
2 1 (20.00%) DNS
2 1 (20.00%) NAS
2 1 (20.00%) WAN
Database & Business Intelligence
1 1 (20.00%) Elasticsearch
1 1 (20.00%) MySQL
1 1 (20.00%) PostgreSQL
1 1 (20.00%) SQL Server
General
1 1 (20.00%) Public Sector
1 1 (20.00%) Social Skills
Miscellaneous
1 1 (20.00%) Clustering
1 1 (20.00%) Fat Client
1 1 (20.00%) PKI
1 1 (20.00%) Public Cloud
1 1 (20.00%) Thin Client
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Windows Server
2 2 (40.00%) Linux
3 1 (20.00%) Red Hat Enterprise Linux
3 1 (20.00%) Solaris
3 1 (20.00%) Ubuntu
3 1 (20.00%) Windows Server 2019
Processes & Methodologies
1 3 (60.00%) Infrastructure Engineering
2 2 (40.00%) Business Continuity
2 2 (40.00%) Disaster Recovery
2 2 (40.00%) Patch Management
2 2 (40.00%) Problem-Solving
3 1 (20.00%) Antivirus Management
3 1 (20.00%) BCP
3 1 (20.00%) Business Continuity Planning
3 1 (20.00%) Compliance Management
3 1 (20.00%) Customer Service
3 1 (20.00%) High Availability
3 1 (20.00%) Incident Management
3 1 (20.00%) ITIL
3 1 (20.00%) Mentoring
3 1 (20.00%) Network Management
3 1 (20.00%) Server Management
Programming Languages
1 1 (20.00%) PowerShell
Qualifications
1 3 (60.00%) SC Cleared
1 3 (60.00%) Security Cleared
2 1 (20.00%) RHCE
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 4 (80.00%) Active Directory
2 2 (40.00%) VMware Infrastructure
3 1 (20.00%) Hyper-V
3 1 (20.00%) KVM
3 1 (20.00%) Virtual Servers
3 1 (20.00%) VMware ESXi
Systems Management
1 3 (60.00%) WSUS
2 1 (20.00%) Active Directory Federation Services
2 1 (20.00%) Ansible
2 1 (20.00%) Nessus
2 1 (20.00%) Red Hat Satellite
2 1 (20.00%) SCCM
2 1 (20.00%) vCenter Server
2 1 (20.00%) ZABBIX
Vendors
1 4 (80.00%) Microsoft
2 3 (60.00%) VMware
3 2 (40.00%) Red Hat
4 1 (20.00%) Oracle
4 1 (20.00%) Veeam