Period
to 24 June 2018

The median contractor rate for a Windows Support Engineer was £200 per day in advertised job vacancies during the 6 months to 24 June 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Windows Support Engineer
UK
6 months to
24 Jun 2018
Same period 2017 Same period 2016
Rank 775 720 772
Rank change year-on-year -55 +52 -84
Contract jobs requiring a Windows Support Engineer 108 121 122
As % of all contract IT jobs advertised in the UK 0.11% 0.13% 0.11%
As % of the Job Titles category 0.11% 0.14% 0.12%
Number of daily rates quoted 61 73 74
UK median daily rate £200 £200 £200
10th Percentile £124 £112 £128
90th Percentile £435 £317 £336
UK excluding London median daily rate £213 £200 £200
% change year-on-year +6.25% - +26.98%
Number of hourly rates quoted 15 18 10
UK median hourly rate £18.11 £14.50 £15.75
Median hourly rate % change year-on-year +24.90% -7.94% -7.35%
10th Percentile £13.32 £11.70 £10.28
90th Percentile £30.30 £20.20 £20.50
UK excluding London median hourly rate £17.50 £14.50 £14.25
% change year-on-year +20.69% +1.75% -10.94%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 95,076 86,968 101,571
% of contract IT jobs with a recognized job title 94.83% 94.95% 95.11%
Number of daily rates quoted 62,247 56,247 65,952
UK median daily rate £450 £425 £423
Median daily rate % change year-on-year +5.88% +0.59% +5.63%
10th Percentile £268 £263 £255
90th Percentile £638 £613 £600
UK excluding London median daily rate £413 £400 £388
% change year-on-year +3.13% +3.23% +3.33%
Number of hourly rates quoted 3,065 2,875 3,102
UK median hourly rate £18.00 £18.70 £20.00
Median hourly rate % change year-on-year -3.74% -6.50% +14.29%
10th Percentile £11.00 £10.75 £10.50
90th Percentile £48.14 £50.00 £48.36
UK excluding London median hourly rate £17.50 £17.63 £20.00
% change year-on-year -0.74% -11.85% +18.96%

Windows Support Engineer
Job Vacancy Trend

Job postings that featured Windows Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Windows Support Engineer in the UK

Windows Support Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Windows Support Engineer.

Contractor daily rate trend for Windows Support Engineer in the UK

Windows Support Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Windows Support Engineer over the 6 months to 24 June 2018.

Contractor daily rate histogram for Windows Support Engineer in the UK

Windows Support Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Windows Support Engineer.

Contractor hourly rate trend for Windows Support Engineer in the UK

Windows Support Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Windows Support Engineer over the 6 months to 24 June 2018.

Contractor hourly rate histogram for Windows Support Engineer in the UK

Windows Support Engineer
Top 14 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Windows Support Engineer within the UK over the 6 months to 24 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -69 100 £200 - 30
UK excluding London -41 60 £213 +6.25% 15
London -51 48 £200 +2.56% 16
South East -31 23 £153 +1.67% 6
Midlands -19 12 £315 +57.50%
East of England +4 8 £265 +65.63% 1
North of England -25 8 £161 -26.63% 7
West Midlands -17 7 £315 -
Scotland - 7 £140 - 1
Yorkshire -25 5 £161 -36.75% 3
East Midlands -3 4 £375 +87.50%
North West -18 3 £308 +89.23% 3
South West 0 1 - -
Channel Islands - 1 £175 -

Windows Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 June 2018, Windows Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Windows Support Engineer in the job title.

1 108 (100.00%) Windows
2 67 (62.04%) Active Directory
3 55 (50.93%) Microsoft
4 54 (50.00%) Windows 10
5 42 (38.89%) Windows Server
6 37 (34.26%) Office 365
7 33 (30.56%) Windows 7
8 32 (29.63%) Microsoft Office
9 31 (28.70%) VMware
10 28 (25.93%) SCCM
11 26 (24.07%) Windows Server 2012
12 21 (19.44%) VMware Infrastructure
13 19 (17.59%) DNS
14 18 (16.67%) ITIL
15 17 (15.74%) MS Exchange
15 17 (15.74%) Finance
15 17 (15.74%) Windows Server 2008
16 16 (14.81%) Apple iOS
16 16 (14.81%) DHCP
16 16 (14.81%) Citrix
16 16 (14.81%) Apple
17 13 (12.04%) Cisco
18 12 (11.11%) Migration
19 11 (10.19%) LAN
19 11 (10.19%) Virtual Desktop
20 10 (9.26%) Android
20 10 (9.26%) Security Cleared
20 10 (9.26%) TCP/IP
20 10 (9.26%) Mac OS X
21 9 (8.33%) Firewall

Windows Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (15.74%) MS Exchange
2 6 (5.56%) Exchange Server 2010
3 5 (4.63%) SharePoint
4 3 (2.78%) Exchange Server 2013
4 3 (2.78%) Skype for Business
5 1 (0.93%) Exchange Server 2003
5 1 (0.93%) IBM Notes
5 1 (0.93%) IIS
Applications
1 32 (29.63%) Microsoft Office
2 4 (3.70%) Microsoft Excel
3 1 (0.93%) Microsoft PowerPoint
Cloud Services
1 37 (34.26%) Office 365
2 7 (6.48%) Amazon AWS
2 7 (6.48%) Microsoft Azure
3 5 (4.63%) OneDrive
4 3 (2.78%) G Suite
5 1 (0.93%) Dynamics 365
5 1 (0.93%) PaaS
Communications & Networking
1 19 (17.59%) DNS
2 16 (14.81%) DHCP
3 11 (10.19%) LAN
4 10 (9.26%) TCP/IP
5 9 (8.33%) Firewall
6 8 (7.41%) VPN
7 7 (6.48%) SMTP
7 7 (6.48%) WAN
8 6 (5.56%) Remote Desktop
9 4 (3.70%) VoIP
9 4 (3.70%) Wireless
10 3 (2.78%) HTTP
10 3 (2.78%) IP Telephony
10 3 (2.78%) SAN
10 3 (2.78%) Skype
11 2 (1.85%) Ethernet
11 2 (1.85%) IPv6
11 2 (1.85%) VLAN
11 2 (1.85%) WebEx
11 2 (1.85%) WLAN
Database & Business Intelligence
1 4 (3.70%) SQL Server
2 3 (2.78%) Amazon RDS
3 1 (0.93%) Blockchain
3 1 (0.93%) Power BI
3 1 (0.93%) RDBMS
3 1 (0.93%) Relational Database
3 1 (0.93%) SQL Server 2005
3 1 (0.93%) SQL Server 2008
Development Applications
1 3 (2.78%) MSI
2 2 (1.85%) JIRA
2 2 (1.85%) Team Foundation Server
General
1 17 (15.74%) Finance
2 7 (6.48%) Banking
3 4 (3.70%) Telecoms
4 3 (2.78%) Manufacturing
5 2 (1.85%) Electronics
5 2 (1.85%) Front Office
5 2 (1.85%) Investment Banking
5 2 (1.85%) Marketing
5 2 (1.85%) Publishing
6 1 (0.93%) Advertising
6 1 (0.93%) Pharmaceutical
6 1 (0.93%) Retail
Libraries, Frameworks & Software Standards
1 4 (3.70%) Web Services
2 1 (0.93%) .NET
Miscellaneous
1 5 (4.63%) Analytical Skills
2 4 (3.70%) Clustering
2 4 (3.70%) Management Information System
2 4 (3.70%) Video Conferencing
3 3 (2.78%) iPhone
4 2 (1.85%) Blackberry
4 2 (1.85%) Fat Client
4 2 (1.85%) iPad
4 2 (1.85%) Replication
4 2 (1.85%) Thin Client
5 1 (0.93%) Computer Science
5 1 (0.93%) Data Centre
5 1 (0.93%) Hedge funds
5 1 (0.93%) NHS
5 1 (0.93%) Reinsurance
5 1 (0.93%) Self-Motivation
5 1 (0.93%) Smartcard
5 1 (0.93%) User Experience
Operating Systems
1 108 (100.00%) Windows
2 54 (50.00%) Windows 10
3 42 (38.89%) Windows Server
4 33 (30.56%) Windows 7
5 26 (24.07%) Windows Server 2012
6 17 (15.74%) Windows Server 2008
7 16 (14.81%) Apple iOS
8 10 (9.26%) Android
8 10 (9.26%) Mac OS X
9 8 (7.41%) Linux
9 8 (7.41%) Mac OS
10 6 (5.56%) Windows 8
11 4 (3.70%) Windows Server 2003
11 4 (3.70%) Windows Vista
12 3 (2.78%) Unix
12 3 (2.78%) Windows Mobile
12 3 (2.78%) Windows XP
13 2 (1.85%) Solaris
13 2 (1.85%) Ubuntu
13 2 (1.85%) Windows Phone
Processes & Methodologies
1 18 (16.67%) ITIL
2 12 (11.11%) Migration
3 7 (6.48%) Mobile Device Management
3 7 (6.48%) Problem-Solving
3 7 (6.48%) Service Delivery
4 5 (4.63%) Information Security
4 5 (4.63%) Problem Management
5 4 (3.70%) Asset Management
5 4 (3.70%) Data Protection
5 4 (3.70%) Service Management
5 4 (3.70%) Stakeholder Management
6 3 (2.78%) Application Packaging
6 3 (2.78%) Break/Fix
6 3 (2.78%) Business Intelligence
6 3 (2.78%) Change Control
6 3 (2.78%) Change Management
6 3 (2.78%) ITIL V3
6 3 (2.78%) Network Management
6 3 (2.78%) Runbook
6 3 (2.78%) User Acceptance Testing
Programming Languages
1 8 (7.41%) PowerShell
2 6 (5.56%) SQL
3 5 (4.63%) C
4 1 (0.93%) Shell Script
4 1 (0.93%) VB
Qualifications
1 10 (9.26%) Security Cleared
2 7 (6.48%) SC Cleared
3 5 (4.63%) DBS Check
3 5 (4.63%) Microsoft Certification
4 4 (3.70%) Degree
4 4 (3.70%) ITIL Certification
5 3 (2.78%) A+ Certification
5 3 (2.78%) Cisco Certification
5 3 (2.78%) DV Cleared
5 3 (2.78%) MCSE
6 1 (0.93%) ACMT
6 1 (0.93%) CCNP
6 1 (0.93%) CTC Cleared
6 1 (0.93%) MCITP
Quality Assurance & Compliance
1 7 (6.48%) SLA
2 3 (2.78%) GDPR
3 1 (0.93%) PMO
System Software
1 67 (62.04%) Active Directory
2 21 (19.44%) VMware Infrastructure
3 11 (10.19%) Virtual Desktop
4 7 (6.48%) Hyper-V
4 7 (6.48%) Microsoft App-V
4 7 (6.48%) VMware ESXi
5 3 (2.78%) XenApp
5 3 (2.78%) XenDesktop
6 2 (1.85%) Virtual Servers
6 2 (1.85%) vSphere
7 1 (0.93%) DFS Replication
7 1 (0.93%) NFS
7 1 (0.93%) Virtual Machines
7 1 (0.93%) VMware Server
7 1 (0.93%) VMware Workstation
7 1 (0.93%) Xen
7 1 (0.93%) XenServer
Systems Management
1 28 (25.93%) SCCM
2 3 (2.78%) Microsoft Intune
2 3 (2.78%) WSUS
3 2 (1.85%) Microsoft Clustering
3 2 (1.85%) NetBackup
3 2 (1.85%) Netcool
3 2 (1.85%) OpenView Configuration Management
3 2 (1.85%) SCOM
3 2 (1.85%) SCSM
3 2 (1.85%) Systems Management Server (SMS)
4 1 (0.93%) AirWatch
4 1 (0.93%) Ansible
4 1 (0.93%) Norton AntiVirus
4 1 (0.93%) Puppet
4 1 (0.93%) SCVMM
4 1 (0.93%) ThinApp
4 1 (0.93%) Tivoli
4 1 (0.93%) Tivoli Identity Manager
4 1 (0.93%) Tivoli Storage Manager
4 1 (0.93%) vMotion
Vendors
1 55 (50.93%) Microsoft
2 31 (28.70%) VMware
3 16 (14.81%) Apple
3 16 (14.81%) Citrix
4 13 (12.04%) Cisco
5 8 (7.41%) HP
6 5 (4.63%) Dell
6 5 (4.63%) Google
6 5 (4.63%) ServiceNow
7 3 (2.78%) NetApp
7 3 (2.78%) Veeam
8 2 (1.85%) Avaya
8 2 (1.85%) CheckPoint
8 2 (1.85%) CommVault
8 2 (1.85%) IBM
8 2 (1.85%) McAfee
8 2 (1.85%) Okta
8 2 (1.85%) SAP
9 1 (0.93%) Aerohive Networks
9 1 (0.93%) Trend Micro