Period
to 21 September 2017

The median contractor rate for a Windows Support Engineer was £200 per day in advertised job vacancies during the 6 months to 21 September 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Windows Support Engineer
UK
6 months to
21 Sep 2017
Same period 2016 Same period 2015
Rank 714 769 708
Rank change year-on-year +55 -61 -91
Contract jobs requiring a Windows Support Engineer 135 122 190
As % of all contract IT jobs advertised in the UK 0.14% 0.11% 0.17%
As % of the Job Titles category 0.14% 0.12% 0.18%
Number of daily rates quoted 73 66 118
UK median daily rate £200 £205 £168
Median daily rate % change year-on-year -2.44% +22.39% -19.28%
10th Percentile £130 £119 £120
90th Percentile £430 £309 £346
UK excluding London median daily rate £163 £215 £148
% change year-on-year -24.42% +45.76% -26.25%
Number of hourly rates quoted 24 11 24
UK median hourly rate £16.15 £13.50 £15.00
Median hourly rate % change year-on-year +19.65% -10.00% +3.45%
10th Percentile £12.07 £10.41 £12.04
90th Percentile £165.00 £29.50 £25.00
UK excluding London median hourly rate £14.50 £12.00 £14.50
% change year-on-year +20.83% -17.24% -9.38%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 93616 102031 107742
% of contract IT jobs with a recognized job title 94.79% 94.83% 94.94%
Number of daily rates quoted 61189 66645 68250
UK median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25% -
10th Percentile £263 £255 £244
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £390 £375
% change year-on-year +2.56% +4.00% +7.14%
Number of hourly rates quoted 2806 3170 4109
UK median hourly rate £18.81 £19.00 £17.98
Median hourly rate % change year-on-year -1.00% +5.67% +5.76%
10th Percentile £10.75 £10.41 £10.50
90th Percentile £48.75 £46.52 £43.75
UK excluding London median hourly rate £18.00 £18.75 £17.50
% change year-on-year -4.00% +7.14% +4.67%

Windows Support Engineer
Job Vacancy Trend

Job postings that featured Windows Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Windows Support Engineer in the UK

Windows Support Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Windows Support Engineer.

Contractor daily rate trend for Windows Support Engineer in the UK

Windows Support Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Windows Support Engineer over the 6 months to 21 September 2017.

Contractor daily rate histogram for Windows Support Engineer in the UK

Windows Support Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Windows Support Engineer.

Contractor hourly rate trend for Windows Support Engineer in the UK

Windows Support Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Windows Support Engineer over the 6 months to 21 September 2017.

Contractor hourly rate histogram for Windows Support Engineer in the UK

Windows Support Engineer
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Windows Support Engineer within the UK over the 6 months to 21 September 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +60 132 £200 -2.44% 19
UK excluding London +32 69 £163 -24.42% 14
London +49 66 £201 +11.03% 5
South East +20 25 £140 -25.33% 4
North of England +61 17 £181 -30.29% 3
Yorkshire +43 12 £158 -56.25%
South West +1 11 £193 +24.19% 1
East of England +4 10 £255 -1.92% 4
North West +30 4 £210 -16.00% 2
Midlands +25 3 - - 2
North East +76 2 £220 -15.38% 1
West Midlands +40 2 - - 2
Scotland +24 2 £110 -43.23%
Wales +7 1 £130 -
East Midlands -3 1 - -

Windows Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 September 2017, Windows Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Windows Support Engineer in the job title.

1 135 (100.00%) Windows
2 73 (54.07%) Active Directory
3 56 (41.48%) Windows Server
4 54 (40.00%) Microsoft
5 52 (38.52%) Windows 7
6 42 (31.11%) Microsoft Office
7 39 (28.89%) VMware
8 38 (28.15%) ITIL
9 36 (26.67%) Office 365
10 32 (23.70%) Windows 10
11 30 (22.22%) LAN
12 29 (21.48%) Windows Server 2008
13 26 (19.26%) Cisco
14 25 (18.52%) Windows Server 2012
15 24 (17.78%) VMware Infrastructure
16 22 (16.30%) WAN
16 22 (16.30%) Apple
17 20 (14.81%) Android
17 20 (14.81%) Finance
18 19 (14.07%) DNS
19 16 (11.85%) Mac OS X
19 16 (11.85%) Linux
20 15 (11.11%) Migration
21 14 (10.37%) Firewall
21 14 (10.37%) VPN
21 14 (10.37%) DHCP
21 14 (10.37%) Analytical Skills
22 13 (9.63%) Citrix
22 13 (9.63%) MS Exchange
22 13 (9.63%) Blackberry

Windows Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (9.63%) MS Exchange
2 7 (5.19%) Exchange Server 2010
3 3 (2.22%) IIS
3 3 (2.22%) Tomcat
4 1 (0.74%) Blackberry Enterprise Server
4 1 (0.74%) Exchange Server 2003
4 1 (0.74%) Exchange Server 2013
4 1 (0.74%) IBM Notes
4 1 (0.74%) SharePoint
Applications
1 42 (31.11%) Microsoft Office
2 6 (4.44%) Microsoft Excel
Cloud Services
1 36 (26.67%) Office 365
2 6 (4.44%) Microsoft Azure
3 4 (2.96%) Azure Active Directory
4 1 (0.74%) Yammer
Communications & Networking
1 30 (22.22%) LAN
2 22 (16.30%) WAN
3 19 (14.07%) DNS
4 14 (10.37%) DHCP
4 14 (10.37%) Firewall
4 14 (10.37%) VPN
5 12 (8.89%) Cisco IOS
6 11 (8.15%) TCP/IP
7 8 (5.93%) SMTP
8 7 (5.19%) Remote Desktop
9 6 (4.44%) VoIP
10 5 (3.70%) HTTP
11 4 (2.96%) ADSL
11 4 (2.96%) PBX
11 4 (2.96%) Wireless
12 3 (2.22%) PCoIP
12 3 (2.22%) SAN
13 2 (1.48%) Ethernet
13 2 (1.48%) IPv6
13 2 (1.48%) WLAN
Database & Business Intelligence
1 5 (3.70%) SQL Server
2 2 (1.48%) Blockchain
2 2 (1.48%) Oracle Database
3 1 (0.74%) Oracle Database 11g
3 1 (0.74%) SQL Server 2008
3 1 (0.74%) SQL Server 2012
Development Applications
1 3 (2.22%) Vagrant
2 1 (0.74%) AdminStudio
2 1 (0.74%) NUnit
2 1 (0.74%) Visual Studio
2 1 (0.74%) Visual Studio Tools for Office
General
1 20 (14.81%) Finance
2 12 (8.89%) Banking
3 5 (3.70%) Manufacturing
4 3 (2.22%) Financial Institution
4 3 (2.22%) Retail
5 2 (1.48%) Electronics
5 2 (1.48%) Legal
5 2 (1.48%) Marketing
5 2 (1.48%) Telecoms
6 1 (0.74%) Advertising
6 1 (0.74%) Law
6 1 (0.74%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (0.74%) .NET
1 1 (0.74%) .NET Framework
1 1 (0.74%) WF
1 1 (0.74%) XML
Miscellaneous
1 14 (10.37%) Analytical Skills
2 13 (9.63%) Blackberry
3 8 (5.93%) Driving Licence
4 7 (5.19%) iPad
5 6 (4.44%) BYOD
5 6 (4.44%) Client/Server
5 6 (4.44%) iPhone
6 4 (2.96%) Video Conferencing
7 3 (2.22%) Computer Science
8 2 (1.48%) Clustering
8 2 (1.48%) Fintech
9 1 (0.74%) Data Centre
9 1 (0.74%) Digital Media
9 1 (0.74%) FMCG
9 1 (0.74%) Management Information System
9 1 (0.74%) NHS
Operating Systems
1 135 (100.00%) Windows
2 56 (41.48%) Windows Server
3 52 (38.52%) Windows 7
4 32 (23.70%) Windows 10
5 29 (21.48%) Windows Server 2008
6 25 (18.52%) Windows Server 2012
7 20 (14.81%) Android
8 16 (11.85%) Linux
8 16 (11.85%) Mac OS X
9 12 (8.89%) Windows Server 2003
10 10 (7.41%) Apple iOS
11 9 (6.67%) Mac OS
12 7 (5.19%) Windows XP
13 5 (3.70%) Windows 8
14 4 (2.96%) Unix
14 4 (2.96%) Windows Mobile
15 3 (2.22%) Red Hat Enterprise Linux
15 3 (2.22%) VMS
16 2 (1.48%) Ubuntu
16 2 (1.48%) Windows Phone
Processes & Methodologies
1 38 (28.15%) ITIL
2 15 (11.11%) Migration
3 10 (7.41%) Coaching
4 7 (5.19%) Information Security
4 7 (5.19%) Patch Management
4 7 (5.19%) Service Management
5 6 (4.44%) ITSM
5 6 (4.44%) Validation
5 6 (4.44%) Virtual Environments
6 5 (3.70%) Server Virtualisation
7 4 (2.96%) Data Migration
7 4 (2.96%) Network Management
7 4 (2.96%) Server Building
7 4 (2.96%) Service Delivery
8 3 (2.22%) Application Packaging
8 3 (2.22%) Change Management
8 3 (2.22%) ITIL V3
8 3 (2.22%) Line Management
8 3 (2.22%) Mentoring
8 3 (2.22%) UML
Programming Languages
1 12 (8.89%) PowerShell
1 12 (8.89%) SQL
2 3 (2.22%) C++
2 3 (2.22%) Java
2 3 (2.22%) PL/SQL
2 3 (2.22%) VBScript
3 1 (0.74%) C#
3 1 (0.74%) VBA
Qualifications
1 7 (5.19%) Security Cleared
2 6 (4.44%) Degree
3 5 (3.70%) Microsoft Certification
4 4 (2.96%) MCSE
4 4 (2.96%) SC Cleared
5 3 (2.22%) DBS Check
5 3 (2.22%) DV Cleared
6 2 (1.48%) A+ Certification
6 2 (1.48%) MCSA
7 1 (0.74%) ITIL Certification
7 1 (0.74%) MCITP
7 1 (0.74%) MCP
7 1 (0.74%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (5.19%) SLA
2 1 (0.74%) PMO
System Software
1 73 (54.07%) Active Directory
2 24 (17.78%) VMware Infrastructure
3 6 (4.44%) vSphere
4 5 (3.70%) Virtual Desktop
4 5 (3.70%) XenApp
4 5 (3.70%) XenDesktop
5 4 (2.96%) Hyper-V
5 4 (2.96%) Virtual Machines
6 3 (2.22%) Microsoft App-V
6 3 (2.22%) VMware Server
7 2 (1.48%) Firmware
7 2 (1.48%) VMware ESXi
8 1 (0.74%) VMware NSX
Systems Management
1 11 (8.15%) SCCM
2 6 (4.44%) Jamf Pro
3 5 (3.70%) WSUS
4 3 (2.22%) Packer
5 2 (1.48%) Forefront Identity Manager
5 2 (1.48%) HP Data Protector
5 2 (1.48%) Microsoft Clustering
5 2 (1.48%) Microsoft Intune
6 1 (0.74%) Backup Exec
6 1 (0.74%) McAfee ePO
6 1 (0.74%) Microsoft Data Protection Manager
6 1 (0.74%) PowerCLI
6 1 (0.74%) SCOM
6 1 (0.74%) Systems Management Server (SMS)
Vendors
1 54 (40.00%) Microsoft
2 39 (28.89%) VMware
3 26 (19.26%) Cisco
4 22 (16.30%) Apple
5 13 (9.63%) Citrix
6 8 (5.93%) HP
7 7 (5.19%) Oracle
8 6 (4.44%) Dell
8 6 (4.44%) Meraki
8 6 (4.44%) Sophos
8 6 (4.44%) Veeam
9 5 (3.70%) Mitel
9 5 (3.70%) NetApp
10 4 (2.96%) ThinPrint
11 2 (1.48%) Google
11 2 (1.48%) McAfee
11 2 (1.48%) SAP
12 1 (0.74%) BT
12 1 (0.74%) Intel
12 1 (0.74%) Lotus