Period
to 22 November 2017

The median contractor rate for a Windows Support Engineer was £175 per day in advertised job vacancies during the 6 months to 22 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Windows Support Engineer
UK
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 732 747 719
Rank change year-on-year +15 -28 -124
Contract jobs requiring a Windows Support Engineer 152 152 185
As % of all contract IT jobs advertised in the UK 0.15% 0.14% 0.16%
As % of the Job Titles category 0.16% 0.15% 0.17%
Number of daily rates quoted 78 82 107
UK median daily rate £175 £213 £175
Median daily rate % change year-on-year -17.65% +21.43% -16.67%
10th Percentile £114 £128 £120
90th Percentile £437 £349 £400
UK excluding London median daily rate £165 £215 £150
% change year-on-year -23.26% +43.33% -21.05%
Number of hourly rates quoted 30 12 25
UK median hourly rate £15.50 £17.75 £15.86
Median hourly rate % change year-on-year -12.68% +11.92% +9.38%
10th Percentile £12.21 £10.53 £12.04
90th Percentile £165.00 £97.45 £25.00
UK excluding London median hourly rate £14.53 £18.00 £15.43
% change year-on-year -19.31% +16.66% -3.56%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 97824 99914 107019
% of contract IT jobs with a recognized job title 94.81% 94.76% 94.91%
Number of daily rates quoted 64542 65150 68083
UK median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% -
10th Percentile £260 £250 £250
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £392 £375
% change year-on-year +2.04% +4.53% +3.45%
Number of hourly rates quoted 2932 3310 4089
UK median hourly rate £18.70 £18.00 £18.00
Median hourly rate % change year-on-year +3.88% - +9.09%
10th Percentile £10.96 £10.50 £10.50
90th Percentile £47.83 £47.50 £45.00
UK excluding London median hourly rate £17.50 £17.50 £17.77
% change year-on-year - -1.52% +9.96%

Windows Support Engineer
Job Vacancy Trend

Job postings that featured Windows Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Windows Support Engineer in the UK

Windows Support Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Windows Support Engineer.

Contractor daily rate trend for Windows Support Engineer in the UK

Windows Support Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Windows Support Engineer over the 6 months to 22 November 2017.

Contractor daily rate histogram for Windows Support Engineer in the UK

Windows Support Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Windows Support Engineer.

Contractor hourly rate trend for Windows Support Engineer in the UK

Windows Support Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Windows Support Engineer over the 6 months to 22 November 2017.

Contractor hourly rate histogram for Windows Support Engineer in the UK

Windows Support Engineer
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Windows Support Engineer within the UK over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +17 147 £175 -19.54% 19
UK excluding London +31 89 £165 -23.26% 10
London -31 63 £190 -5.00% 9
South East +19 37 £140 -26.32% 1
North of England +63 16 £181 -30.29% 1
East of England -3 13 £127 -46.43% 3
South West +5 11 £175 +27.74%
Yorkshire +23 10 £158 -56.25%
Midlands +17 7 £114 -45.49% 5
North West +13 6 £210 -16.00% 1
West Midlands +27 4 £114 -16.75% 3
Wales +19 3 £203 +22.73%
East Midlands -11 3 £128 -52.34% 2
Scotland -9 2 £110 -43.23%
North East +61 1 £220 -15.38%

Windows Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 22 November 2017, Windows Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Windows Support Engineer in the job title.

1 152 (100.00%) Windows
2 85 (55.92%) Active Directory
3 70 (46.05%) Windows 7
4 65 (42.76%) Microsoft
5 58 (38.16%) Windows Server
6 52 (34.21%) Windows 10
7 50 (32.89%) Microsoft Office
8 45 (29.61%) ITIL
9 39 (25.66%) Office 365
10 37 (24.34%) VMware
11 28 (18.42%) LAN
11 28 (18.42%) Cisco
12 25 (16.45%) VMware Infrastructure
13 24 (15.79%) Android
14 23 (15.13%) Apple
15 22 (14.47%) VPN
15 22 (14.47%) Windows Server 2008
16 20 (13.16%) WAN
16 20 (13.16%) Citrix
16 20 (13.16%) Finance
17 17 (11.18%) DNS
17 17 (11.18%) Linux
18 16 (10.53%) TCP/IP
18 16 (10.53%) Mac OS X
18 16 (10.53%) Service Management
19 15 (9.87%) Firewall
20 14 (9.21%) SCCM
20 14 (9.21%) DHCP
21 13 (8.55%) Windows Server 2012
21 13 (8.55%) Apple iOS

Windows Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (7.89%) MS Exchange
2 9 (5.92%) Exchange Server 2010
3 3 (1.97%) IIS
3 3 (1.97%) Tomcat
4 2 (1.32%) Exchange Server 2007
5 1 (0.66%) Blackberry Enterprise Server
5 1 (0.66%) Confluence
5 1 (0.66%) IBM Notes
5 1 (0.66%) Skype for Business
Applications
1 50 (32.89%) Microsoft Office
2 5 (3.29%) Microsoft Excel
Cloud Services
1 39 (25.66%) Office 365
2 5 (3.29%) Microsoft Azure
3 3 (1.97%) Azure Active Directory
4 2 (1.32%) Amazon AWS
5 1 (0.66%) G Suite
5 1 (0.66%) IaaS
5 1 (0.66%) PaaS
Communications & Networking
1 28 (18.42%) LAN
2 22 (14.47%) VPN
3 20 (13.16%) WAN
4 17 (11.18%) DNS
5 16 (10.53%) TCP/IP
6 15 (9.87%) Firewall
7 14 (9.21%) DHCP
8 13 (8.55%) Cisco IOS
9 10 (6.58%) VoIP
10 7 (4.61%) PBX
10 7 (4.61%) SMTP
11 6 (3.95%) Remote Desktop
12 5 (3.29%) Cisco ASA
12 5 (3.29%) HTTP
13 4 (2.63%) Wireless
14 3 (1.97%) Ethernet
14 3 (1.97%) Internet
14 3 (1.97%) PCoIP
15 2 (1.32%) ADSL
15 2 (1.32%) WLAN
Database & Business Intelligence
1 5 (3.29%) SQL Server
2 2 (1.32%) Blockchain
3 1 (0.66%) Oracle Database
Development Applications
1 3 (1.97%) Vagrant
2 1 (0.66%) AdminStudio
2 1 (0.66%) JIRA
2 1 (0.66%) Visual Studio
General
1 20 (13.16%) Finance
2 12 (7.89%) Banking
3 8 (5.26%) Manufacturing
4 7 (4.61%) Telecoms
5 4 (2.63%) Retail
6 3 (1.97%) Financial Institution
6 3 (1.97%) Legal
7 2 (1.32%) Electronics
7 2 (1.32%) Marketing
8 1 (0.66%) International Banking
8 1 (0.66%) Law
8 1 (0.66%) Pharmaceutical
8 1 (0.66%) Publishing
Libraries, Frameworks & Software Standards
1 2 (1.32%) .NET
2 1 (0.66%) CGI
2 1 (0.66%) XML
Miscellaneous
1 13 (8.55%) Blackberry
2 11 (7.24%) Analytical Skills
3 7 (4.61%) iPhone
4 6 (3.95%) Client/Server
4 6 (3.95%) iPad
5 5 (3.29%) BYOD
5 5 (3.29%) Driving Licence
5 5 (3.29%) Virtual Team
6 4 (2.63%) Video Conferencing
7 3 (1.97%) Clustering
7 3 (1.97%) Computer Science
8 2 (1.32%) Data Centre
8 2 (1.32%) Fintech
9 1 (0.66%) FMCG
9 1 (0.66%) Management Information System
9 1 (0.66%) NHS
9 1 (0.66%) PDA
9 1 (0.66%) Replication
9 1 (0.66%) Smartphone
9 1 (0.66%) Wiki
Operating Systems
1 152 (100.00%) Windows
2 70 (46.05%) Windows 7
3 58 (38.16%) Windows Server
4 52 (34.21%) Windows 10
5 24 (15.79%) Android
6 22 (14.47%) Windows Server 2008
7 17 (11.18%) Linux
8 16 (10.53%) Mac OS X
9 13 (8.55%) Apple iOS
9 13 (8.55%) Windows Server 2012
10 11 (7.24%) Windows 8
11 10 (6.58%) Windows XP
12 7 (4.61%) Windows Server 2003
13 6 (3.95%) Mac OS
14 5 (3.29%) Unix
15 4 (2.63%) Red Hat Enterprise Linux
16 3 (1.97%) VMS
16 3 (1.97%) Windows Mobile
17 2 (1.32%) Ubuntu
18 1 (0.66%) Windows Vista
Processes & Methodologies
1 45 (29.61%) ITIL
2 16 (10.53%) Service Management
3 10 (6.58%) Incident Management
4 9 (5.92%) Coaching
4 9 (5.92%) ITSM
4 9 (5.92%) Migration
5 7 (4.61%) Information Security
6 6 (3.95%) Patch Management
6 6 (3.95%) Validation
6 6 (3.95%) Virtual Environments
7 5 (3.29%) Server Virtualisation
7 5 (3.29%) Service Delivery
7 5 (3.29%) Time Management
8 4 (2.63%) Server Building
9 3 (1.97%) Change Management
9 3 (1.97%) Disaster Recovery
9 3 (1.97%) Line Management
9 3 (1.97%) Mentoring
9 3 (1.97%) OO
9 3 (1.97%) UML
Programming Languages
1 12 (7.89%) SQL
2 10 (6.58%) PowerShell
3 3 (1.97%) C++
3 3 (1.97%) Java
3 3 (1.97%) PL/SQL
3 3 (1.97%) VBScript
Qualifications
1 11 (7.24%) Microsoft Certification
2 8 (5.26%) Security Cleared
3 7 (4.61%) CCNA
3 7 (4.61%) Cisco Certification
4 6 (3.95%) SC Cleared
4 6 (3.95%) VMware Certified Professional (VCP)
5 5 (3.29%) Degree
5 5 (3.29%) MCSE
5 5 (3.29%) MCTS
6 3 (1.97%) A+ Certification
6 3 (1.97%) MCP
7 2 (1.32%) DBS Check
7 2 (1.32%) MCSA
8 1 (0.66%) CTC Cleared
8 1 (0.66%) DV Cleared
8 1 (0.66%) ITIL Certification
8 1 (0.66%) MCITP
Quality Assurance & Compliance
1 13 (8.55%) SLA
2 1 (0.66%) PMO
System Software
1 85 (55.92%) Active Directory
2 25 (16.45%) VMware Infrastructure
3 10 (6.58%) vSphere
4 5 (3.29%) Virtual Desktop
4 5 (3.29%) XenApp
4 5 (3.29%) XenDesktop
5 4 (2.63%) Microsoft App-V
5 4 (2.63%) Virtual Machines
6 2 (1.32%) Hyper-V
6 2 (1.32%) VMware ESXi
7 1 (0.66%) Citrix Presentation Server
7 1 (0.66%) Terminal Services
7 1 (0.66%) VMware NSX
Systems Management
1 14 (9.21%) SCCM
2 8 (5.26%) Jamf Pro
3 3 (1.97%) Microsoft Clustering
3 3 (1.97%) Packer
3 3 (1.97%) WSUS
4 2 (1.32%) Microsoft Intune
4 2 (1.32%) NetBackup
5 1 (0.66%) Backup Exec
5 1 (0.66%) Forefront Identity Manager
5 1 (0.66%) HP Data Protector
5 1 (0.66%) Microsoft Data Protection Manager
5 1 (0.66%) Norton AntiVirus
5 1 (0.66%) PowerCLI
5 1 (0.66%) SCOM
5 1 (0.66%) SCOrch
5 1 (0.66%) Systems Management Server (SMS)
Vendors
1 65 (42.76%) Microsoft
2 37 (24.34%) VMware
3 28 (18.42%) Cisco
4 23 (15.13%) Apple
5 20 (13.16%) Citrix
6 13 (8.55%) HP
7 8 (5.26%) Meraki
8 7 (4.61%) Oracle
9 6 (3.95%) Dell
10 5 (3.29%) Mitel
10 5 (3.29%) Veeam
11 4 (2.63%) Sophos
11 4 (2.63%) ThinPrint
12 3 (1.97%) Google
12 3 (1.97%) McAfee
12 3 (1.97%) ServiceNow
13 2 (1.32%) GFI Software
13 2 (1.32%) SAP
13 2 (1.32%) Symantec
13 2 (1.32%) WatchGuard