Period
to 20 February 2018

The median contractor rate for a Windows Support Engineer was £180 per day in advertised job vacancies during the 6 months to 20 February 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Windows Support Engineer
UK
6 months to
20 Feb 2018
Same period 2017 Same period 2016
Rank 744 689 723
Rank change year-on-year -55 +34 -67
Contract jobs requiring a Windows Support Engineer 125 154 156
As % of all contract IT jobs advertised in the UK 0.12% 0.16% 0.15%
As % of the Job Titles category 0.13% 0.17% 0.15%
Number of daily rates quoted 71 81 88
UK median daily rate £180 £200 £189
Median daily rate % change year-on-year -10.00% +5.96% -12.21%
10th Percentile £114 £127 £124
90th Percentile £380 £350 £338
UK excluding London median daily rate £165 £200 £175
% change year-on-year -17.50% +14.29% -8.50%
Number of hourly rates quoted 19 18 16
UK median hourly rate £16.00 £15.88 £15.75
Median hourly rate % change year-on-year +0.79% +0.79% +5.04%
10th Percentile £12.95 £10.68 £11.79
90th Percentile £165.00 £47.60 £21.25
UK excluding London median hourly rate £15.25 £17.63 £16.75
% change year-on-year -13.48% +5.22% +9.46%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 96,244 90,304 101,790
% of contract IT jobs with a recognized job title 94.78% 94.76% 95.02%
Number of daily rates quoted 63,934 58,869 65,148
UK median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £263 £253 £250
90th Percentile £625 £606 £600
UK excluding London median daily rate £400 £400 £380
% change year-on-year - +5.26% +1.33%
Number of hourly rates quoted 2,859 3,223 3,703
UK median hourly rate £18.70 £18.00 £19.00
Median hourly rate % change year-on-year +3.89% -5.26% +15.15%
10th Percentile £11.00 £10.63 £10.50
90th Percentile £48.02 £47.50 £47.83
UK excluding London median hourly rate £17.50 £17.50 £18.50
% change year-on-year - -5.41% +12.43%

Windows Support Engineer
Job Vacancy Trend

Job postings that featured Windows Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Windows Support Engineer in the UK

Windows Support Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Windows Support Engineer.

Contractor daily rate trend for Windows Support Engineer in the UK

Windows Support Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Windows Support Engineer over the 6 months to 20 February 2018.

Contractor daily rate histogram for Windows Support Engineer in the UK

Windows Support Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Windows Support Engineer.

Contractor hourly rate trend for Windows Support Engineer in the UK

Windows Support Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Windows Support Engineer over the 6 months to 20 February 2018.

Contractor hourly rate histogram for Windows Support Engineer in the UK

Windows Support Engineer
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Windows Support Engineer within the UK over the 6 months to 20 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -72 119 £178 -11.25% 35
UK excluding London -12 72 £165 -17.50% 19
London -51 53 £200 - 17
South East -7 35 £153 -41.35% 4
North of England +29 10 £161 -47.38% 1
East of England -6 8 £140 -28.21% 3
South West +15 7 £210 +61.54% 2
Yorkshire -6 6 £161 -54.14% 1
Midlands -12 6 £114 -42.77% 8
North West +11 4 £220 -
West Midlands +7 3 £114 -16.75% 5
Scotland -14 3 - -
Wales -5 2 £275 +66.67% 1
East Midlands -13 2 £128 -36.25% 3
North East +50 1 £220 -34.33%
Northern Ireland - 1 - -

Windows Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 20 February 2018, Windows Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Windows Support Engineer in the job title.

1 125 (100.00%) Windows
2 80 (64.00%) Active Directory
3 50 (40.00%) Windows 7
4 49 (39.20%) Microsoft
5 48 (38.40%) Windows 10
6 39 (31.20%) Microsoft Office
7 37 (29.60%) Windows Server
8 30 (24.00%) ITIL
8 30 (24.00%) Office 365
9 23 (18.40%) Windows Server 2008
10 22 (17.60%) VMware
11 21 (16.80%) Apple
12 20 (16.00%) Cisco
13 19 (15.20%) Windows Server 2012
14 18 (14.40%) Android
14 18 (14.40%) Citrix
15 17 (13.60%) SCCM
16 16 (12.80%) VMware Infrastructure
16 16 (12.80%) MS Exchange
17 15 (12.00%) VPN
18 14 (11.20%) Service Management
18 14 (11.20%) WAN
19 13 (10.40%) LAN
19 13 (10.40%) DNS
19 13 (10.40%) Security Cleared
20 12 (9.60%) Apple iOS
20 12 (9.60%) Incident Management
20 12 (9.60%) HP
20 12 (9.60%) DHCP
21 11 (8.80%) Windows XP

Windows Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (12.80%) MS Exchange
2 11 (8.80%) Exchange Server 2010
3 4 (3.20%) Exchange Server 2007
4 3 (2.40%) Skype for Business
5 2 (1.60%) Exchange Server 2013
6 1 (0.80%) Confluence
6 1 (0.80%) IIS
6 1 (0.80%) SharePoint
Applications
1 39 (31.20%) Microsoft Office
2 2 (1.60%) Microsoft Excel
3 1 (0.80%) Microsoft PowerPoint
Cloud Services
1 30 (24.00%) Office 365
2 7 (5.60%) Microsoft Azure
3 5 (4.00%) Amazon AWS
4 4 (3.20%) G Suite
5 2 (1.60%) Azure Active Directory
5 2 (1.60%) PaaS
6 1 (0.80%) IaaS
Communications & Networking
1 15 (12.00%) VPN
2 14 (11.20%) WAN
3 13 (10.40%) DNS
3 13 (10.40%) LAN
4 12 (9.60%) DHCP
5 10 (8.00%) Firewall
5 10 (8.00%) TCP/IP
6 6 (4.80%) Cisco ASA
7 5 (4.00%) Cisco IOS
7 5 (4.00%) PBX
7 5 (4.00%) Remote Desktop
7 5 (4.00%) VoIP
8 4 (3.20%) Skype
9 3 (2.40%) Internet
10 2 (1.60%) Ethernet
10 2 (1.60%) Wi-Fi
10 2 (1.60%) Wireless
11 1 (0.80%) SAN
11 1 (0.80%) SMS
11 1 (0.80%) SMTP
Database & Business Intelligence
1 3 (2.40%) SQL Server
2 1 (0.80%) PowerCenter
Development Applications
1 1 (0.80%) AdminStudio
1 1 (0.80%) JIRA
1 1 (0.80%) MSI
1 1 (0.80%) Vagrant
1 1 (0.80%) Visual Studio
General
1 11 (8.80%) Finance
2 6 (4.80%) Banking
2 6 (4.80%) Telecoms
3 4 (3.20%) Manufacturing
3 4 (3.20%) Retail
4 1 (0.80%) Financial Institution
4 1 (0.80%) International Banking
4 1 (0.80%) Legal
4 1 (0.80%) Publishing
Libraries, Frameworks & Software Standards
1 2 (1.60%) .NET
2 1 (0.80%) CGI
2 1 (0.80%) LDAP
Miscellaneous
1 8 (6.40%) Blackberry
2 7 (5.60%) Analytical Skills
2 7 (5.60%) Clustering
3 6 (4.80%) iPhone
4 5 (4.00%) iPad
4 5 (4.00%) Virtual Team
5 2 (1.60%) Driving Licence
5 2 (1.60%) Management Information System
5 2 (1.60%) Replication
5 2 (1.60%) Smartphone
6 1 (0.80%) Client/Server
6 1 (0.80%) Computer Science
6 1 (0.80%) Data Centre
6 1 (0.80%) Fat Client
6 1 (0.80%) PDA
6 1 (0.80%) Reinsurance
6 1 (0.80%) Thin Client
6 1 (0.80%) Wiki
Operating Systems
1 125 (100.00%) Windows
2 50 (40.00%) Windows 7
3 48 (38.40%) Windows 10
4 37 (29.60%) Windows Server
5 23 (18.40%) Windows Server 2008
6 19 (15.20%) Windows Server 2012
7 18 (14.40%) Android
8 12 (9.60%) Apple iOS
9 11 (8.80%) Mac OS X
9 11 (8.80%) Windows 8
9 11 (8.80%) Windows XP
10 6 (4.80%) Linux
11 5 (4.00%) Unix
12 4 (3.20%) Mac OS
12 4 (3.20%) Windows Server 2003
12 4 (3.20%) Windows Vista
13 3 (2.40%) Solaris
14 2 (1.60%) Red Hat Enterprise Linux
15 1 (0.80%) CentOS
15 1 (0.80%) Windows Mobile
Processes & Methodologies
1 30 (24.00%) ITIL
2 14 (11.20%) Service Management
3 12 (9.60%) Incident Management
4 10 (8.00%) Service Delivery
5 7 (5.60%) ITSM
5 7 (5.60%) Migration
6 5 (4.00%) Network Management
7 4 (3.20%) Coaching
7 4 (3.20%) Mobile Device Management
7 4 (3.20%) Time Management
8 3 (2.40%) Change Management
8 3 (2.40%) Continuous Improvement
9 2 (1.60%) Agile Software Development
9 2 (1.60%) Application Packaging
9 2 (1.60%) Data Migration
9 2 (1.60%) Infrastructure Management
9 2 (1.60%) Mentoring
9 2 (1.60%) Statistics
10 1 (0.80%) DevOps
10 1 (0.80%) Line Management
Programming Languages
1 9 (7.20%) PowerShell
2 4 (3.20%) SQL
3 2 (1.60%) C
3 2 (1.60%) VBScript
4 1 (0.80%) C++
4 1 (0.80%) Java
4 1 (0.80%) PL/SQL
4 1 (0.80%) Shell Script
Qualifications
1 13 (10.40%) Security Cleared
2 9 (7.20%) Cisco Certification
3 8 (6.40%) Microsoft Certification
4 7 (5.60%) CCNA
5 6 (4.80%) SC Cleared
6 5 (4.00%) DBS Check
6 5 (4.00%) MCTS
6 5 (4.00%) VMware Certified Professional (VCP)
7 4 (3.20%) DV Cleared
7 4 (3.20%) ITIL Certification
7 4 (3.20%) MCP
8 3 (2.40%) A+ Certification
9 2 (1.60%) CTC Cleared
9 2 (1.60%) Degree
9 2 (1.60%) MCSE
10 1 (0.80%) ACMT
10 1 (0.80%) CCNP
10 1 (0.80%) MCSA
Quality Assurance & Compliance
1 10 (8.00%) SLA
System Software
1 80 (64.00%) Active Directory
2 16 (12.80%) VMware Infrastructure
3 6 (4.80%) vSphere
4 4 (3.20%) Hyper-V
5 3 (2.40%) Microsoft App-V
5 3 (2.40%) VMware ESXi
6 2 (1.60%) XenApp
7 1 (0.80%) Citrix Presentation Server
7 1 (0.80%) Terminal Services
7 1 (0.80%) Virtual Machines
7 1 (0.80%) XenDesktop
Systems Management
1 17 (13.60%) SCCM
2 8 (6.40%) NetBackup
3 5 (4.00%) Jamf Pro
3 5 (4.00%) Microsoft Clustering
4 3 (2.40%) Netcool
4 3 (2.40%) OpenView Configuration Management
4 3 (2.40%) SCOM
5 2 (1.60%) WSUS
6 1 (0.80%) AirWatch
6 1 (0.80%) Backup Exec
6 1 (0.80%) Microsoft Intune
6 1 (0.80%) Norton AntiVirus
6 1 (0.80%) Packer
6 1 (0.80%) SCOrch
Vendors
1 49 (39.20%) Microsoft
2 22 (17.60%) VMware
3 21 (16.80%) Apple
4 20 (16.00%) Cisco
5 18 (14.40%) Citrix
6 12 (9.60%) HP
7 7 (5.60%) McAfee
8 5 (4.00%) Meraki
9 4 (3.20%) Google
9 4 (3.20%) Oracle
10 3 (2.40%) ServiceNow
10 3 (2.40%) Symantec
11 2 (1.60%) Forcepoint
11 2 (1.60%) GFI Software
11 2 (1.60%) Juniper
11 2 (1.60%) NetApp
11 2 (1.60%) Remedy
11 2 (1.60%) Trend Micro
11 2 (1.60%) WatchGuard
12 1 (0.80%) Veeam