Period
to 18 November 2017

The median annual salary for a Windows Support Engineer was £32,500 in advertised job vacancies during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Windows Support Engineer
UK
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 865 751 716
Rank change year-on-year -114 -35 -53
Permanent jobs requiring a Windows Support Engineer 320 510 676
As % of all permanent IT jobs advertised in the UK 0.18% 0.27% 0.31%
As % of the Job Titles category 0.19% 0.28% 0.32%
Number of salaries quoted 289 477 647
UK median annual salary £32,500 £31,000 £31,000
Median salary % change year-on-year +4.84% - +3.33%
10th Percentile £21,250 £21,250 £21,750
90th Percentile £52,500 £50,000 £47,500
UK excluding London median annual salary £30,000 £30,000 £30,000

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 171362 183209 211285
% of permanent IT jobs with a recognized job title 95.77% 96.48% 96.46%
Number of salaries quoted 137432 153366 175465
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

Windows Support Engineer
Job Vacancy Trend

Job postings that featured Windows Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Windows Support Engineer in the UK

Windows Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Windows Support Engineer.

Salary trend for Windows Support Engineer in the UK

Windows Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Windows Support Engineer over the 6 months to 18 November 2017.

Salary histogram for Windows Support Engineer in the UK

Windows Support Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Windows Support Engineer within the UK over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -129 305 £34,000 +9.68% 14
UK excluding London -70 179 £30,000 - 9
London -60 129 £40,000 +23.08% 5
South East -21 66 £33,500 +19.64% 1
North of England -27 58 £28,000 -13.85% 2
North West -21 29 £28,000 -11.11% 1
Yorkshire -1 27 £27,500 -16.03% 1
Midlands +22 24 £29,500 -4.84% 4
East of England -18 16 £45,000 +47.54% 2
West Midlands +22 13 £29,500 +22.92% 2
South West -19 12 £36,000 +10.77%
East Midlands +31 11 £27,500 -15.38% 2
Scotland -6 2 £40,000 +17.65%
North East - 2 £34,000 -
Wales - 1 - -

Windows Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 18 November 2017, Windows Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Windows Support Engineer in the job title.

1 320 (100.00%) Windows
2 225 (70.31%) Active Directory
3 193 (60.31%) Microsoft
4 175 (54.69%) Windows Server
5 145 (45.31%) Office 365
6 114 (35.63%) MS Exchange
7 105 (32.81%) Windows 10
8 103 (32.19%) Windows Server 2012
9 94 (29.38%) VMware
10 89 (27.81%) Citrix
11 88 (27.50%) Windows Server 2008
12 84 (26.25%) Microsoft Office
13 81 (25.31%) DNS
14 80 (25.00%) Windows 7
15 78 (24.38%) Hyper-V
16 72 (22.50%) Firewall
16 72 (22.50%) Cisco
16 72 (22.50%) ITIL
17 68 (21.25%) Linux
18 67 (20.94%) Microsoft Certification
19 65 (20.31%) VMware Infrastructure
20 64 (20.00%) Microsoft Azure
21 60 (18.75%) Finance
22 59 (18.44%) TCP/IP
23 58 (18.13%) DHCP
24 54 (16.88%) Dell
25 51 (15.94%) MCSE
25 51 (15.94%) SCCM
26 44 (13.75%) SQL
27 41 (12.81%) LAN

Windows Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 114 (35.63%) MS Exchange
2 41 (12.81%) Exchange Server 2010
3 23 (7.19%) Exchange Server 2013
4 16 (5.00%) SharePoint
5 14 (4.38%) IIS
5 14 (4.38%) Skype for Business
6 13 (4.06%) Exchange Server 2003
7 12 (3.75%) Blackberry Enterprise Server
8 10 (3.13%) Exchange Server 2007
9 5 (1.56%) Apache
10 2 (0.63%) Elasticsearch
10 2 (0.63%) JBoss
10 2 (0.63%) OpenStack
10 2 (0.63%) Tomcat
11 1 (0.31%) SharePoint 2013
11 1 (0.31%) WordPress
Applications
1 84 (26.25%) Microsoft Office
2 20 (6.25%) Microsoft Excel
3 9 (2.81%) Microsoft PowerPoint
4 7 (2.19%) MS Visio
5 3 (0.94%) Houdini
5 3 (0.94%) Maya
5 3 (0.94%) NUKE
5 3 (0.94%) Photoshop
Business Applications
1 1 (0.31%) Dynamics AX
1 1 (0.31%) Eikon
1 1 (0.31%) Summit
Cloud Services
1 145 (45.31%) Office 365
2 64 (20.00%) Microsoft Azure
3 17 (5.31%) Amazon AWS
4 2 (0.63%) Azure Active Directory
5 1 (0.31%) Mimecast
5 1 (0.31%) OneDrive
Communications & Networking
1 81 (25.31%) DNS
2 72 (22.50%) Firewall
3 59 (18.44%) TCP/IP
4 58 (18.13%) DHCP
5 41 (12.81%) LAN
6 35 (10.94%) WAN
7 30 (9.38%) SAN
8 24 (7.50%) VoIP
9 23 (7.19%) Wireless
10 20 (6.25%) Skype
11 15 (4.69%) VPN
12 12 (3.75%) VLAN
13 11 (3.44%) Internet
14 5 (1.56%) HTTP
14 5 (1.56%) SMTP
14 5 (1.56%) Wi-Fi
15 4 (1.25%) Remote Desktop
15 4 (1.25%) Unified Communications
16 3 (0.94%) IMAP
16 3 (0.94%) iSCSI
Database & Business Intelligence
1 28 (8.75%) SQL Server
2 6 (1.88%) SQL Server 2008
2 6 (1.88%) SQL Server 2012
3 2 (0.63%) Apache Cassandra
3 2 (0.63%) Big Data
3 2 (0.63%) SQL Server 2000
3 2 (0.63%) SQL Server 2005
4 1 (0.31%) Amazon RDS
4 1 (0.31%) Cognos Impromptu
4 1 (0.31%) Oracle Database
4 1 (0.31%) Relational Database
Development Applications
1 2 (0.63%) Fiddler
2 1 (0.31%) MSI
2 1 (0.31%) Visual Studio
General
1 60 (18.75%) Finance
2 17 (5.31%) Manufacturing
3 9 (2.81%) Financial Institution
3 9 (2.81%) Games
4 8 (2.50%) Law
5 5 (1.56%) Telecoms
6 4 (1.25%) Banking
6 4 (1.25%) Front Office
6 4 (1.25%) Publishing
7 2 (0.63%) Investment Banking
7 2 (0.63%) Marketing
7 2 (0.63%) Retail
8 1 (0.31%) Advertising
8 1 (0.31%) Automotive
8 1 (0.31%) Back Office
8 1 (0.31%) German Language
8 1 (0.31%) Italian Language
Libraries, Frameworks & Software Standards
1 8 (2.50%) .NET
2 5 (1.56%) WSH
3 2 (0.63%) FIX Protocol
3 2 (0.63%) Kafka
3 2 (0.63%) Sensu
3 2 (0.63%) WAP
4 1 (0.31%) ASP.NET
4 1 (0.31%) PRADO
4 1 (0.31%) REST
4 1 (0.31%) Web Services
4 1 (0.31%) WinForms
Miscellaneous
1 24 (7.50%) Driving Licence
2 20 (6.25%) Management Information System
3 18 (5.63%) Blackberry
3 18 (5.63%) Data Centre
3 18 (5.63%) Hedge funds
4 13 (4.06%) Enterprise Storage
5 9 (2.81%) Analytical Skills
6 8 (2.50%) Computer Science
6 8 (2.50%) Cyberthreat
6 8 (2.50%) iPad
7 7 (2.19%) Fintech
8 6 (1.88%) Client/Server
8 6 (1.88%) Clustering
9 4 (1.25%) Mobile App
10 3 (0.94%) Animation
10 3 (0.94%) CMDB
10 3 (0.94%) Public Cloud
11 2 (0.63%) Enterprise Software
11 2 (0.63%) Replication
12 1 (0.31%) Video Conferencing
Operating Systems
1 320 (100.00%) Windows
2 175 (54.69%) Windows Server
3 105 (32.81%) Windows 10
4 103 (32.19%) Windows Server 2012
5 88 (27.50%) Windows Server 2008
6 80 (25.00%) Windows 7
7 68 (21.25%) Linux
8 31 (9.69%) Windows 8
9 22 (6.88%) Windows XP
10 16 (5.00%) Mac OS
11 15 (4.69%) Windows Server 2003
12 13 (4.06%) Unix
13 11 (3.44%) Mac OS X
14 10 (3.13%) Windows Vista
15 9 (2.81%) Android
16 7 (2.19%) Apple iOS
17 6 (1.88%) CentOS
18 3 (0.94%) Red Hat Enterprise Linux
18 3 (0.94%) Windows Mobile
19 1 (0.31%) Windows Phone
Processes & Methodologies
1 72 (22.50%) ITIL
2 25 (7.81%) Mentoring
3 22 (6.88%) Time Management
4 18 (5.63%) Problem Management
5 17 (5.31%) Proactive Monitoring
5 17 (5.31%) Service Management
6 13 (4.06%) Line Management
7 10 (3.13%) Process Improvement
8 9 (2.81%) Patch Management
8 9 (2.81%) Root Cause Analysis
9 8 (2.50%) SIEM
10 7 (2.19%) Change Management
10 7 (2.19%) Configuration Management
10 7 (2.19%) Mobile Device Management
11 6 (1.88%) Information Security
11 6 (1.88%) Low Latency
12 5 (1.56%) Break/Fix
12 5 (1.56%) E-Commerce
12 5 (1.56%) Infrastructure Management
13 4 (1.25%) Network Virtualisation
Programming Languages
1 44 (13.75%) SQL
2 34 (10.63%) PowerShell
3 13 (4.06%) Python
4 9 (2.81%) Perl
5 7 (2.19%) C#
6 3 (0.94%) Bash Shell
7 2 (0.63%) Java
7 2 (0.63%) Ruby
7 2 (0.63%) VBScript
8 1 (0.31%) C
8 1 (0.31%) C++
8 1 (0.31%) T-SQL
Qualifications
1 67 (20.94%) Microsoft Certification
2 51 (15.94%) MCSE
3 39 (12.19%) Degree
4 27 (8.44%) Cisco Certification
5 23 (7.19%) MCSA
6 21 (6.56%) MCP
7 16 (5.00%) CCNA
8 15 (4.69%) Master's Degree
9 10 (3.13%) MCITP
10 5 (1.56%) CCNP
11 4 (1.25%) ITIL Foundation Certificate
11 4 (1.25%) Security Cleared
11 4 (1.25%) VMware Certified Professional (VCP)
12 2 (0.63%) Computer Science Degree
12 2 (0.63%) GNVQ
12 2 (0.63%) HND
12 2 (0.63%) ITIL Certification
13 1 (0.31%) CISSP
13 1 (0.31%) Citrix Certification
13 1 (0.31%) VERITAS Certified Professional (VCP)
Quality Assurance & Compliance
1 20 (6.25%) SLA
2 5 (1.56%) PCI DSS
3 2 (0.63%) ISO/IEC 20000
4 1 (0.31%) Data Quality
4 1 (0.31%) QA
System Software
1 225 (70.31%) Active Directory
2 78 (24.38%) Hyper-V
3 65 (20.31%) VMware Infrastructure
4 29 (9.06%) XenApp
5 22 (6.88%) XenDesktop
6 16 (5.00%) vSphere
7 7 (2.19%) DFS Replication
7 7 (2.19%) VMware ESXi
8 5 (1.56%) Terminal Server
8 5 (1.56%) Virtual Machines
9 3 (0.94%) Firmware
9 3 (0.94%) NFS
9 3 (0.94%) Samba
9 3 (0.94%) Terminal Services
9 3 (0.94%) Virtual Desktop
9 3 (0.94%) XenServer
10 2 (0.63%) Virtual Servers
11 1 (0.31%) Microsoft App-V
11 1 (0.31%) VMware Server
Systems Management
1 51 (15.94%) SCCM
2 15 (4.69%) Backup Exec
3 11 (3.44%) SCOM
4 9 (2.81%) Norton AntiVirus
5 6 (1.88%) WSUS
6 5 (1.56%) Microsoft Data Protection Manager
6 5 (1.56%) Microsoft Intune
6 5 (1.56%) SCVMM
6 5 (1.56%) WMI
7 4 (1.25%) Nagios
8 3 (0.94%) AirWatch
8 3 (0.94%) ServiceCenter
9 2 (0.63%) Cisco CUCM
9 2 (0.63%) DameWare
9 2 (0.63%) Perfmon
9 2 (0.63%) Simpana
9 2 (0.63%) vCenter Server
10 1 (0.31%) SCOrch
10 1 (0.31%) Symantec Endpoint Protection
10 1 (0.31%) Symantec Enterprise Vault
Vendors
1 193 (60.31%) Microsoft
2 94 (29.38%) VMware
3 89 (27.81%) Citrix
4 72 (22.50%) Cisco
5 54 (16.88%) Dell
6 28 (8.75%) EqualLogic
7 20 (6.25%) Apple
7 20 (6.25%) HP
8 18 (5.63%) Reuters
9 16 (5.00%) NetApp
9 16 (5.00%) Symantec
9 16 (5.00%) Veeam
10 11 (3.44%) Meraki
11 10 (3.13%) FactSet
12 9 (2.81%) Avaya
12 9 (2.81%) Bloomberg
13 8 (2.50%) Draytek
13 8 (2.50%) LogRhythm
13 8 (2.50%) NETGEAR
14 7 (2.19%) D-Link